the weather because it's winter we wanted to try the pool lol

cigarette smoking in the poker machine area, the smoke in the bistro/bar area from the kitchen

paid wifi

the staff were incredible. the restaurant and bar was excellent. loved our stay.

parking was a bit of an issue if you are returning late at night to your room.

nice and quiet, pool and gym were perfect, my room was very neat, lovely staff.

nothing at all everything was perfect even the kids loved it

,theres a gym & a pool

kids enjoyed the breakfast greatly.

location the parking facilities the staff the response time for our requirements the

the pool

spa bathroom had excessively loud vents & exhaust, taking away from the quiet environment.

room service menu isn't great

find me a parking shops and everything nearby

overnight room service was a bit expensive for reheated food

free parking and just steps away from greats bars and

parking lot inconvenient and no self laundry on site

love the breakfast, great value for money, affordable for for families especially. thank you.

your false advertising of including breakfast, the staff were apologetic and looked after us with half price

loved the pool

the bar staff excellent

the pool could have been warmer as the weather was cold and rainy and it did say all year round

yummy room service

it was good to be able to close the room off where the kids were sleeping

this is the best one for me, love check out time, rooms are comfortable and breakfast is delish

room was a bit dusty, the buffet desserts were not labelled for allergy purposes and the bar staff were not very

they have a great gym and pool

the gym was very great and something that i used a lot

enough space, clean and tidy, enough food for breakfast

the pool was not heated

the bed was incredibly comfortable, the room was spotless when we arrived, the room service menu is 24/7 and

close to the venue we were attending. received 2 free drinks vouchers for the bar on check in.

had to park down the road in the overflow car park which was not ideal with an elderly parent and kids

location to the easter show, it felt homely and free iceblocks for the kids and ice lemon tea for us adults ,

absence of information on accessing the wifi in my room, it would be good if there was an easier way to access

plenty of free parking at the front of the hotel

the location of the hotel is excellent, free parking with excellent facilities

exceptional staff, very clean amenities, space in the room. laundry facility available.

these changes include new menus for dining, refurbishment throughout and a new pool

lighting was not enough in the bedroom area and it would have been great to have an indoor spa as the weather