needs a pool and it would be perfect

room service

wifi strength varied across facility

convenient parking rounded out a truly exceptional stay

breakfast, excellent choice of menus at the restaurant/bar

we enjoyed the spa however the pool and jacuzzi weren t warm at all and so not that pleasant to go in

food was super. spa and swimming pool excellent and extremely clean

3 night stay, from the comfortable beautiful bedroom, the decor of the hotel, the high quality spa facilities,

pool was very busy and we couldn t get any loungers

wifi not good

pool was shut due to covid-19 restrictions which was not ideal but completely understandable

staff were wonderful, the food was fantastic, the spa staff were super helpful and accommodating

beautiful cottage, very clean and quiet. the cocktails in the bar were divine!

room service was average quality food and very expensive.

they had forgotten about our room service

good hot breakfast & great location, easy to travel in different villages

delicious breakfast and bar meal

food and drinks in both the bar and the restaurant were delicious

the bar service was excellent also an good selection of beers and bar snacks

ideal location quite good for kids i like the old character of the hall

very good breakfast served by friendly and efficient staff

amazing breakfast !!

warm and welcoming bar area

breakfast was served between 9:00 and 10:00

wifi in room and quite expensive for what it was (room)

also the ev charger didn t work

parking was very good and had an ev charger

going down to dinner one evening some guests had room service food as the empty tray along with leftover food

the only issue would have been the wifi which didn t work but personally we didn t need it.

parking was very good and had an ev charger

as a solo adult traveler, the place had too many families with little kids for my tastes

wifi a bit slow, but not the end of the world.

boards above me were slightly creeky and the pillows where a smidge but flat, and slightly better wifi

bourton is an easy walk away so you don't have to fight for parking spots

wifi was weak, only working within the room close to the landing where i suspect the router was

whole experience - the sitting area with fireplaces, the dining area, and the bedrooms and bathrooms were simply

the cleaning staff left vacuum cleaners and laundry on the staircase landing all day

trendy and tasteful , nice staff, other guests were couples, no kids.

room service was very disappointing

trying to book room service wasn t very clear. stains on the bed and carpet.

the continental breakfast was delicious

no free breakfast

wifi not great. no parking

breakfast was lovely and more than expected

the bar was

the gym was always clean and offered complementary water and towels

the gym was well equipped and organized which i enjoyed in the morning

gym machine not working, soap watered down in bathroom

gym is pretty sizable and could benefit from a bench and few more weights (i d trade-off one of

everything! staff, location, cleanliness, room, gym.

was checking in at the same time so it did take a while hence no room service but i guess booking in needs to

a cosy and inviting hotel bar (especially on a cold november day) with great festive cocktails

if they want to keep guest of fhe rooms in their lovely bar and terrace they need to adapt a better

everything was clean and beautifully presented well stocked fridge at reasonable prices excellent wifi

they go above and beyond detail to perfection in everything thankyou for the petals on the bed and beautifull