pros: pet friendly, hot water, secure parking

room service from the restaurant across the street was quick and

very clean, good breakfast, lovely staff

breakfast on the day we were there was only ok - although it was cooked to order.

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

breakfast was amazing

breakfast was incredible as usual. love this property!!

people, superb hospitality, great location, closed parking and the breakfast was very delicious

room size, swimming pool and gym

pool and gym were closed due covid.

i like the gym and the pool

the gym was in good condition

gym pool closed. its been 3 years with the mask and pandemic and its just annoying.

easy access from highway. breakfast.

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

proximity to the airport cleanliness complimentary breakfast

breakfast was real good

beautiful garden, pool, waterfall and

we asked for pool towels

the room is cold in winter, the private pool is cold.

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful with the (-) we had a full breakfast the first morning the second morning we were told that the (+)the location, the staff, the breakfast, the jacuzzi! (-)arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour for 9:30am to have (+) nice rooms, garden, breakfast, location and service (-)breakfast only included items listed on the menu, which was mainly omelette-based (-)breakfast to late (*)booked a room and paid for 4 people with breakfast included but they would only include 2

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

breakfast staff was very helpful and cheerful

free coffee and espresso 24 hours, and there is a breakfast cafeteria, but i didn't have the time to stay for breakfast

the location was great. i did not have breakfast

the breakfast choices were very few and there could have been more

maybe need to have a variety of breakfast

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

good parking for our car and utility trailer

we liked the garden and the parking lot

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

parking lot was super close to the rooms

there is parking space with security

very close to the center

calo). it has an own big parking.

the location is very convenient, including free parking for hotel guests

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

swimming pool next to the room. too noisy

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking, overall a good choice

parking was a little cumbersome with the valet waiting times and the parking lot being outside of

the picture of the pool is deceiving . it's maybe 5 feet wide.

the heated pool was enjoyable

quick check in, rooms very comfortable, staff super, breakfast delicious, location great

also for longer stays i think there should be more variety in the breakfast

was no water pressure in the shower hotel was full so to get breakfast was not easy

i checked), everything was new, it was quiet to sleep, it had a great view of the volcano and the breakfast was healthy and tasty

dirty. breakfast área dirty.

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

staff is very friendly, reasonable breakfast

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

breakfast would have been nice.

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel vip services

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

facility was excellent, friendly staff and fitness studio

buffet, fitness center, friendly staffs, quit comfort

the pool was not clean. the tiles joints were dirty.

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

and the swimming pool outside, they make warm which it very nice

the view, cleanest and great service at pool and front desk

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

the gym was perfect

my older son loves the small gym and i appreciate the spacious laundry room

really clean and and the workers are friendly and helpful , there are restaurants around and gym

social hour, kitchenette, laundry facility

location, room size, very comfortable bed and pillows, the kitchen

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

the stay included breakfast (though it wasn't mentioned in the reservation)

the pool is awesome and the gym is very complete

the gym was quite well equipped and had nice views of the mountains

i loved the heated pool and the gym is ok

the gym has great equipment for a hotel gym, david at the bar was excellent

room service was terrible