room size, swimming pool and gym

pool and gym were closed due covid.

the gym was in good condition

gym pool closed. its been 3 years with the mask and pandemic and its just annoying.

i like the gym and the pool

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

easy access from highway. breakfast.

i did not had breakfast!!!

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

very clean, excellent service, very good breakfast,all the stuff gather you with a big smile’s

breakfast on the day we were there was only ok - although it was cooked to order.

very clean, good breakfast, lovely staff

breakfast was incredible as usual. love this property!!

good location, breakfast

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

maybe need to have a variety of breakfast

it was a good clean room. they had free laundry service.!

the location was great. i did not have breakfast

the breakfast choices were very few and there could have been more

free coffee and espresso 24 hours, and there is a breakfast cafeteria, but i didn't have the time to stay for breakfast

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

great breakfast and service

breakfast would have been nice.

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

breakfast is too expensive

i recoment this hotel 100% breakfast included buffet amazing location next to the freeway i love this hotel vip services

buffet, fitness center, friendly staffs, quit comfort

facility was excellent, friendly staff and fitness studio

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

nice terace near the pool

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

the gym was perfect

my older son loves the small gym and i appreciate the spacious laundry room

really clean and and the workers are friendly and helpful , there are restaurants around and gym

the room was great, with a kitchen and very clean and spacious.

the breakfast was amazing, the room was perfect!

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

i checked), everything was new, it was quiet to sleep, it had a great view of the volcano and the breakfast was healthy and tasty

the hotel was very busy it gets very occupied at breakfast time

they need to clean breakfast area

not enought tables in the restaurante during the breakfast.

dirty. breakfast área dirty.

parking area is very narrow, no well signaled and difficult to move

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

one night but we loved it, close to everything we needed and very important for us to have a safe parking spot for the rental and they have

they had parking places and the gardens were nice

the location was absolutely superb- we just walked to everything, easy to find and the parking was great

the stay included breakfast (though it wasn't mentioned in the reservation)

parking lot was super close to the rooms

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

we liked the garden and the parking lot

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

good parking for our car and utility trailer

people, superb hospitality, great location, closed parking and the breakfast was very delicious

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

swimming pool next to the room. too noisy

the temperature of the pool is perfect

the picture of the pool is deceiving . it's maybe 5 feet wide.

the pool is too small, probably just for decoration

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

the room is cold in winter, the private pool is cold.

we asked for pool towels

the pool is not open

they even flund toys for my small kids to play by the pool

the gym was quite well equipped and had nice views of the mountains

i loved the heated pool and the gym is ok

the gym has great equipment for a hotel gym, david at the bar was excellent

the pool is awesome and the gym is very complete

room service food is average

the gym was very nice and the breakfast was good.

evening buffet, pool, gym

the good service, attitude and smiles of the lady in the front desk (sarai), the guy in the pool area (marco) ans the waitress staff in the restaurant included ximena; they are excellent

breakfast buffet was excellent!

magnificent breakfast and very pleasant pool area

i like the gym

everything excellent. good location, great gym, large swimming pool, delicious breakfast.

the gym, the pool temperature, the breakfast, the room.

small but great gym, if you know how to work out the facility will be enough to get a good workout out

and have good refrigerator and tv inside the room, comfortable, and have a good machines in the gym

there was a fitness room with an amazing view over the city and all in all it was a very pleasant experience

secure parking and dog friendly

staff at the parking

ordered some room service, it was a bit expensive compared to food in puebla and not very good

sleep was amazing, proper secure parking, zero complaints

breakfast is not included despite what the booking says

buffet breakfast was good value at 150 pesos per

the rooms were so small and old the breakfast was so terrible !!!

beautiful building, clean, good service, breakfast very good

were not clear about breakfast for kids under 2 years old