parking situation is horrible

and i was really looking forward to the whole spa treatment

attached to the casino

ud83cudf89 all of the staff in the hotel, valet, spa, casino, restaurants and gift shop were all very pleasant

pool is nice but girl at bar wasn t very friendly

the pool is almost an afterthought

enjoyed the breakfast, friendly staff, very clean and loved our room / stay

was very clean the staff was friendly altogether i like the place pool was clean breakfast was pretty decent will

unfortunately, due to covid, the pool was not open

the pool water was cold according to the kids.

is quite lacking)

wasn't their fault, but due to covid, the pool and fitness center were not open and the breakfast was only cold

i do not think the inn should report they have a fitness center

onto the lake and it was a superb location in the building; easy access to the front desk/pool/fitness room as well as the front desk - breakfast had a waffle maker and many options for toppings

fitness equipment needs to be upgraded

the gym has 5 pieces of equipment - all in great condition

property was great but for the breakfast the eggs tasted really weird

found the breakfast bar just great

the free breakfast was small, not much of a selection.

breakfast should have more choices

breakfast was good, location was great for the activities that we had planned

breakfast is just ok. coffee could be better at breakfast and in the room.

breakfast was only served until 9am weekdays which we were not told about upon checking in

close to the tanger outlet and the gun lake casino

breakfast was good

breakfast wasn t that great

the children loved the verity for berfeast and enjoyed the pool.

i like this motel it is nice and they have breakfast and a pool

room was beautiful. breakfast had a nice variety.

breakfast was good hot and cold

the pool was green

gym looked nice

the amenities gym, pool and the hot was nice.

pool was small.

maybe warmer water in the pool

the pool has been broke for over a year. fix it

we were there for my daughter's regionals gymnastics competition and did not want to stay in the city, so i chose to stay in hastings, and am

staff was great. facilities were very clean (even the gym).

lots of kids parties going on and we did not hear a sound from all of them

we visited our grand kids and great granddaughter

disappointed that the pool was closed

be a little less since they weren't doing breakfast and their facilities were closed such as the gym and the pool

gym is in an old kitchen and the breakfast is not fresh

property was nice, out of the way and still close to our gym and stores if we needed something

the gym room was in the staff room, w/ a refrigerator and other items, not conducive to exercise at all

kids using there room as a jungle gym jumping etc

gym was nice and clean

the pool, fire pit, grills and laundry are a plus

breakfast was really good! maybe in the future some yogurt and...bacon.

super clean facility and great breakfast as always. very friendly and helpful staff

don’t know if the pool heater was working as it was a bit chilly, but it didn’t stop the kids

the pool and 24 hour gym are a bonus

it’s a great space with seating inside and out, fire pit at night, gym and pool

cleanliness, and efficiency kitchen were nice

a small kitchen area in our room with sink, dishwasher and hob - clean room with new furniture - plenty

liked having a living room type space, a fully stocked kitchenette, and that there was a large table we could roll out and use for both dinner and games

fitness center was very nicely equipped

nice, clean room. staff was helpful. great kitchen.

two of my kids took a long time to feel better was tempted to take them to the hospital for inhaling that

breakfast was pretty standard. more options for kids would be nice!

kitchenette was fabulous, the shower in my king size bed, breaking was was fabulous with lots of

location. breakfast.

very friendly staff, very clean facilities, breakfast was wonderful!

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

staff, cleanliness and hot breakfast all exceeded our expectations.

the breakfast could have been better

very clean, nice pool, great gym, no carpet on floor, good breakfast

the gym and pool closed very early so we were never able to use them

the size of the shower and the gym was clean

layout was nice, good breakfast area. clean pool and gym. nice generous sized rooms.

no laundry in the facility

the gym was decent for the size of the hotel and they had a nice outdoor seating area

excellent gym facilities and friendly staff

the hotel had a decent fitness gym

a good king bed, great housekeeping, good gym

super comfortable bed, and excellent gym

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

cleanliness. customer service. amentities. wifi was awesome for work purposes.

enough parking spaces for guests, had to park on other side of different hotel nearby

the pool water was slightly cold.

the pool was open but you sign up for times and we got the whole pool to ourselves

the gym looked nice with new equipment

this place was spotless and the staff was awesome, the gym is also great.

the room had all of the amenities i could have required. the breakfast was actually quite good.

pool was ok. room was nice

i didn’t see the pool

fitness room

sauna, fitness room

the pool was closed

breakfast was hot and delicious

breakfast was superb

modern, comfortable, fitness room, pool, quiet

pool was not open due to the covid

pool was not working

the hotel was clean and the breakfast was delicious

swimming pool was nice, but small and there were no changing facilities there, which made things a bit

the gym and pool are ideal for all the visitors and the cleanliness in the room and the dinning room

staff was amazing!! gym small but everything you need.

hot tub grill and pool patio, super clean room

they were friendly and helpful even the breakfast staff were great

rooms are very spacious and the breakfast was very good

love the kitchen

ditto downstairs breakfast

rooms, common areas and especially the breakfast area were all exceptionally clean

was polite, place was clean, breakfast was delicious

the attendant in the breakfast area was very pleasant and helpful

very quiet, nice desk area, gym

no yogurt at breakfast

the complimentary breakfast and coffee were both very good

breakfast was wonderful and the breakfast staff was so courteous and friendly

breakfast was amazing as well as the pool facilities

brand new construction, nice gym room

it smelled of a mix of dirty gym shoes or laundry, and old marijuana smoke mixed with the chemicals that come off of new build

a laundry and even a gym

no supplies in the kitchen area

low cost, clean, updated, had kitchen facilities like sink, stove, fridge. comfortable bed.

the free laundry machines and mini gym were a bonus

place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice and so was the outdoor pool and

also, i am doing a fitness program called 75 hard and their gym and outside safe walking paths were perfect for my needs

location, size of the rooms, kitchen, cleanliness, staff

even has small kitchenette, satisfying breakfast

the pool was beautiful and clean and the breakfast was delicious

the breakfast, especially the eggs and sausage was terrific

the continental breakfast was good, a mix of hot and cold food

the room was very comfortable and we really enjoyed the breakfast.

the pool room was clean too

the fitness room was nice

location and fitness center was nice.

the fitness area wasn't stocked with any towels, water or fruit

there were parking lot lights but none on the building itself, not even the entrance

i have no complaints! oh wait just a small one. the parking lot needs a little work. :) .

no pool, no gym, no breakfast due to covid

gym, pool

staff, free coffe, tea, and muffins 24/7, pool and games in the lobby

boiled eggs in the breakfast box were incredibly weird

said continental breakfast but was a hot breakfast

there is a planet fitness nearby, so if you have a membership, that is a place you can go and work out

i needed a shuttle to the airport very early(5:30am) outside of the free shuttle hours, and they were quick to

their airport shuttle is not up yet, but they more than made up for the inconvenience.

very helpful and friendly staff, clean comfortable rooms, convenient airport shuttle.

free shuttle ride to the airport. ac worked great.

front desk and she was complaining about a man watching her children swim in the pool from the gym room window

equipment in the gym-broken treadmill and a tv that blared amc or infomercials with no remote or ability to change

we liked the friendly staff, the pool area and gym, the room was clean, heated pool that works

the security, their attention, the parking space, the pool, the all place was so nice and close to great places to share with my baby boy

they had guest laundry service

have access to a gym [some equipment broken or not secured properly), a pool and an

erage) arcade with it

checked out the gym and played some pool

i went to a gym to shower instead before work, losing more time of the room i paid for than i wanted

clean has a little gym people at the end of the day were nice and helpful

staff were helpful. gym has good equipment.

did not use pool or fitness center

booked thinking that the pool and hot tub would be accessible but was informed it wouldn’t be until it was inspected

breakfast

the weekend don’t offer breakfast

it was ok breakfast was not great the fitness room was missing lots of weights

that the place was clean and the fitness center was open.

the pool was clean

the kids loved the pool but the hot tub was out of order

didn’t like that there where kids wondering around unsupervised in the hall way when i was on my way to breakfast

gym and the restaurant (buffet breakfast)

the gym is

i understand it's due to covid, but the gym was open & other hotels had theirs opened

the room was very clean and great location by the airport. they also offered shuttle service

it was clean, quiet and i was happy to have been accommodated with an early shuttle time

the pool and laundry room were closed due to renovations.

breakfast was very good too

room was great, the pool was clean and the staff was friendly and knowledgeable about things to see and do in the area

great breakfast, loved the pool, and the bedroom was very comfortable!

my in-laws were able to take a shuttle straight from the airport to the hotel while we were still traveling

none of the equipment in the fitness center worked

the staff, the fitness center

the exercise bike in the fitness facility needs replaced.

i appreciated that there was a fitness room but did not appreciate that anti-bacterial wipes were not provided - yuck

the fitness room had a strong mold and mildew smell

i was in the first floor by the gym, so i expected some noise through my stay

the gym was also terrible

the gym is pretty run down and the push/pull side of the multi-station machine is essentially broken

the only water they offered on site was in their gym and tastes horrible

the spa tub was nice ud83dudc4d

the staff food and the pool

a 9 feet deep pool

sweet staff, awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved the

staff was friendly, breakfast was great!

breakfast for working her butt off to make sure everything stayed stocked up the kids loved the pool as well and it was 9ft deep in the deep so they definitely loved that of going down to the

gym was nice had good staff at certain times

the architecture, hot tub, and gym

no brekfast no pool no gym

the beds were also super comfy and the outside pool and fire table was a bonus

pool

stay at the pool after 10pm, adults have no right to swim in peace, kids been messing with gym equipment after 10pm, staff needs to move and do the

no breakfast. no swimming pool, no gym was open and was advertised

the pool towels were more like gym towels

parking is easy, staff are friendly and accommodating, rooms are clean, and the gym very complete for my needs

the gym is big and is open 24 hours

there's a nice fitness room and a smallish indoor swimming pool

it looked like the fitness area was clean and offered a number of different workout options

breakfast was very good seeing as though i wasn't feeling well be that waffle made my day

said that pool was heated and i'm sure it was, but was still on the cold side

kitchen had complete complement of dishes and utensils

we had two rooms one for my parents and one for us and the kids

the lady in the kitchen was fabulous and went above and beyond wish i got her name but she was wonderful

the pool area was super nice! kids loved it

is a great place to stay with kids or team events

very nice hotel! pool was nice as well as the games available for kids/adults to play!

gym was just ok, a couple of machines

gym was open

no fault to the hotel, but covid. had to schedule gym use time.

party with many kids, running up and down the hallways yelling

pool water was very cold, too cold for our little grand kids to enjoy.

the fitness center has a tv and free weights

too stuffy and warm in the fitness centerit was too hot to workout in thete

was right and close to holland tulip festival and a planet fitness

breakfast was great

the manager and staff are so friendly! the room was clean and beautiful. my boys loved the pool!

gym was better than expected, nice selection of equipment

room is clean gym facility is good.

pool small

the pool was closed and i think they should note that in their listings as we were looking forward to

also enjoyed that the pool was saltwater

loved the hotel, rooms, pool and gym

gym

room alone was exceptionally clean and really perfect with the size and kitchen

breakfast was convenient and filling! pool was great! clean is always on point!

served a tasty breakfast that each of us found something we liked

great restaurant and gym... large enough with a good studio and machine balance

they also have a gym

the pool and gym were excellent.

door pool, great workout area), excellent staff, clean space

large jacuzzi, front desk check in very friendly, the restaurant and bar were very nice, and location was ideal

breakfast is always good, the kitchen staff was amazing keeping up with food all weekend

i didn’t like being the first room closest to the kitchen area

loved the breakfast. great value. great waffles!

well stocked kitchen

the pool was cold and no hot tub or jacuzzi.

gym had good equipment tiana at check in and morning wake-up call was lovely and so

gym

breakfast. gym.

the breakfast was fabulous the gentleman who does the breakfast is as charming as can be efficient and

breakfast was very good

gym

loved having the full kitchen and living room

only issue: the indoor pool was cold, in march

loved the full kitchen and the separation of the rooms so we could watch two different tvs

we liked the clean rooms. safety on elevators, pool hours and proximity to events we had planned

the bistro) was good although highly priced, swimming pool is ok, gym is tiny but ok, parking and location are great

gym did not have a exercise bicycle unfortunately no room service after one night's stay ad no

the bar and the staff were excellent

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with our stay

swimming pool is amazing and it is good choose if you with the kids like us

receptionists that were super helpful and friendly; the dj and bar on weekends was super convenient and fun

nicely updated hotel and rooms, great bar area, fantastic location.

i had the best margherita of my life, truly, at the bar right after i checked in

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

super nice bar by the lobby with really good food

great pool, fitness room, & restaurant/bar!

great staff. very clean and spacious room. super fitness center!

the hotel was very clean and the pool was especially large

kids loved that

of the rooms that have a pool view can have a quite strong chlorine smell, so if you think you'll mind that, better avoid

kids in the room above us using the room as a race track until after ten pm then listening to one

they also extended the courtesy of late check out at no extra charge

a lot of kids running around at the reception the laundry room closed because the washing machine is not

no hot tub or bath tub. bar closed to early.

salt water pool snack bar nice beds

and fitness center were really nice

skywalk to arena and fitness/spa

and maybe a little bigger room service menu

had an amazing time. will be staying again. indoor pool was fantastic.

the bartender in the bar area was very personable as well

gym was amazing. pool was pretty. beds were comfy.

great complimentary breakfast included people are great and very helpful facilities are awesome (gym, pool, boardrooms) recommend it for short stay, long stay, work, travel

no microwave in room. no free water in room. pool and gym closed but that is understandable

the pool was cold. short stay. should have asked for it to be heated ahead of time.

the only complaint was from my son. they don’t have bananas at breakfast

the 24 hr gym has enough equipment for cardio and free weights

gym and great view of downtown grand rapids

the location and breakfast were awesome, and checkout was seemless

rooftop bar needs to be open later than 11pm.

staff was outstanding. breakfast was delicious. the room was beautiful.

beautiful lobby, clean gym and pool

gym needs an update, the machines felt tired and it s a bit cramped

i very much enjoyed the gym

and gym were nice , and the shower was very clean, new and nice

i also enjoyed the gym

but i would like 24 hour access to games pool and gym

they have fresh chocolate chip cookies available all day and the gym is nice

always stay here for my daughters gymnastics competition in grand rapids

i like the gym, but i think needs some new machines

pool and gym closed of course, as they should have been due to covid-19.

clean good facility good breakfast cheap parking fee compare to other downtown hotels 24/7 gym swimming pool with hot

due to covid 19 the gym and pool area was closed and the limited free breakfast!

was very comfortable and the 24/7 gym had everything i needed during my business trip

also, i thought there was a shuttle service

staff was rude and was told there was a shuttle to the van adrenal and got there and was told ‘not today’ got back to the hotel and

the little gym was nice, our beds were comfortable, nice showers that were equipped with quality body wash,

nice workout gym

the gym facility was great, and the breakfast was one of the best of that type that we've found - lots

early check in, toiletries in bathroom!!! that was my favorite. also free coffee 24/7.

breakfast was great - so many selections

toilet, pool had dirt on bottom, fitness center was a joke, i felt it should have been nicer

fitness area was good but unable to turn on tv while working out

was good use fitness center

really nice fitness center

this hotel for some of the amenities including pool, hot tub/spa and fitness room - none of which were available

pool & gym are big plus on day off

the pool wasn

pool like website had down

pool was close, i could of stayed cheeper somewhere else without a pool!

pool & gym are big plus on day off

location, gym, room

hotel is pretty tired, particularly the communal areas such as the swimming pool, gym and changing areas

gym

cleaning staff, front desk, dining staff, and bar tender were all so nice

disappointed that there is no kitchen or bar open

breakfast area was dirty, pancakes and waffles were empty really early in the service, no cups

breakfast wasn't good

breakfast was good, no complaints!

close to wings stadium awesome breakfast very friendly staff

water in the pool was cloudy, enough so that i didn't want to get in

especially, the fitness center

i used the fitness ctr and appreciated the towels

kimberly, one of the workers in the kitchen was on top of everything

needed more help at breakfast

nice and clean room friendly staff great breakfast

i liked that the gym was on the first floor and view of the hall so i didn't feel like i was in danger working out

pool area was significantly smaller than what it looked like in the picture- but it was still a

from the website we were led to believe the pool was not open, but when we arrived people were swimming :(

the breakfast buffet was unexpectedly good

pool was cold to the point the our young was were shivering the entire time in the pool

clean large rooms and beds and tv and bathrooms etc breakfast good nice swimming pool spa and gym

water fountain inside the gym. water fountain outside of gym didn t work

loved having a gym room, it exceed my expectations

very nice room the staff were helpful and the breakfast and the gym facilities were great

location was excellent, staff helpful. nice gym facility and loved the evening reception

the gym was very nice, and there was room for

the gym room was below average

the full-size kitchen, gym, and although we didn't use it, it had a nice laundry area and snack area

kitchen was nice

helpful and accommodating stuff, clean and spacious room, fully equipped kitchen