clean good facility good breakfast cheap parking fee compare to other downtown hotels 24/7 gym swimming pool with hot

due to covid 19 the gym and pool area was closed and the limited free breakfast!

was very comfortable and the 24/7 gym had everything i needed during my business trip

pool area was really nice and the hot tub was amazing

breakfast was the worst part

gym

pool was freezing cold. parking should be comped.

pool was a bit too cold

loved having a kitchen/ fridge in our suite

the breakfast bar was amazing and the room and view were fantastic

no microwave in room. no free water in room. pool and gym closed but that is understandable

great complimentary breakfast included people are great and very helpful facilities are awesome (gym, pool, boardrooms) recommend it for short stay, long stay, work, travel

gym was amazing. pool was pretty. beds were comfy.

breakfast was an all that but a hotel room in the state i love i like the hotel is a beautiful

the only complaint was from my son. they don’t have bananas at breakfast

the 24 hr gym has enough equipment for cardio and free weights

gym and great view of downtown grand rapids

got our breakfast fast with no issue and checkout was quick and easy

room was spectacular with great views, the rooftop bar is must see and the staff was world-class

the room was very nice, the pool was fun (small and kind of cold, but still nice) and breakfast was also good

we loved the bar and lounge area

super nice bar by the lobby with really good food

nicely updated hotel and rooms, great bar area, fantastic location.

and the food at the bar was wonderful, had the shrimp and meatballs

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

the bistro) was good although highly priced, swimming pool is ok, gym is tiny but ok, parking and location are great

gym did not have a exercise bicycle unfortunately no room service after one night's stay ad no

swimming pool is amazing and it is good choose if you with the kids like us

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

they were able to accommodate me for an early check in as well as a late check out and where overall just very

gym needs an update, the machines felt tired and it s a bit cramped

they had a better gym with bigger dumb bells

gym is a bit dated

beautiful lobby, clean gym and pool

i also enjoyed the gym

and fitness center were really nice

skywalk to arena and fitness/spa

i especially loved the room service so easy to order and came straight to the room nice and warm

restaurant & bar closed to private event

i also like the pool area, spacious and clean

very nice room the staff were helpful and the breakfast and the gym facilities were great

loved having a gym room, it exceed my expectations

clean large rooms and beds and tv and bathrooms etc breakfast good nice swimming pool spa and gym

water fountain inside the gym. water fountain outside of gym didn t work

location was excellent, staff helpful. nice gym facility and loved the evening reception

they have fresh chocolate chip cookies available all day and the gym is nice

always stay here for my daughters gymnastics competition in grand rapids

but i would like 24 hour access to games pool and gym

i like the gym, but i think needs some new machines

pool and gym closed of course, as they should have been due to covid-19.

staff were helpful. gym has good equipment.

did not use pool or fitness center

the indoor pool was nice

disrespectful to others and allowed kids to play on handicap accessible lift for getting in the pool

breakfast was kinda

clean has a little gym people at the end of the day were nice and helpful

checked out the gym and played some pool

i went to a gym to shower instead before work, losing more time of the room i paid for than i wanted

erage) arcade with it

have access to a gym [some equipment broken or not secured properly), a pool and an

the pool towels were more like gym towels

stay at the pool after 10pm, adults have no right to swim in peace, kids been messing with gym equipment after 10pm, staff needs to move and do the

no breakfast. no swimming pool, no gym was open and was advertised

parking is easy, staff are friendly and accommodating, rooms are clean, and the gym very complete for my needs

the gym is big and is open 24 hours

fitness facility and rooms were a nice size

get a hotel room for new year’s to take baths to cleanse i guess just something me and my kids do but we couldn’t do that because they did not inform me that the room did not have a

were happy to have breakfast but some guests did not get any eggs and they were upset

the breakfast looked wonderful, too, although we did not eat

was so friendly from check in, breakfast, attendance,, the housekeeping staff in the hallways to the checkout

location and fitness center was nice.

the fitness room was nice

the fitness area wasn't stocked with any towels, water or fruit

friendly and efficient great crew ud83dude0alove the pool area the kids had a blast

also beware the hotel shuttle service

my daughter had an early morning gymnastics meet

the staff was friendly and amenities such as pool and gym were available

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

i missed the free breakfast

breakfast breakfast could’ve been better scrambled eggs sausage bacon hashbrowns toast would’ve

location, near a regatta venue where i was competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff,

close to our wedding and had a pool and free breaskfast

breakfast is good

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff, delicious complementary breakfasts, very nice

pool was closed for servicing.

it was ok breakfast was not great the fitness room was missing lots of weights

that the place was clean and the fitness center was open.

great location, nice room and good hot breakfast

the room above us was loud and running back and forth for hours at a time, the kids in the pool were rude and

helpful staff, wonderful comfy bed, breakfast included plenty of choices besides the usual carbs

the free laundry machines and mini gym were a bonus

place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice and so was the outdoor pool and

also, i am doing a fitness program called 75 hard and their gym and outside safe walking paths were perfect for my needs

no swimming pool indoors

room was big and free parking

brand new construction, nice gym room

it smelled of a mix of dirty gym shoes or laundry, and old marijuana smoke mixed with the chemicals that come off of new build

a laundry and even a gym

no supplies in the kitchen area

low cost, clean, updated, had kitchen facilities like sink, stove, fridge. comfortable bed.

there is a planet fitness nearby, so if you have a membership, that is a place you can go and work out

i chose this facility due to 24 hour airport shuttle

free shuttle ride to the airport. ac worked great.

no shuttle

the free shuttle to/from the airport

the hotel also has a fitness center and indoor pool available to guests

were large groups of teenagers there that dominated the pool

beautiful place! great breakfast!

being escorted back up, so did not feel we could easily come and go throughout the hotel, to the pool, out to our car, etc

the staff were wonderful, breakfast was good.

to covid, there was no breakfast bar with the usual offerings

it wasn't expensive and had a full kitchen in it! extremely nice!

pool was fun and hot tub wonderful

coffee/breakfast setup was perfect

property was clean i had a king suite that was very comfortable and the pool was fun the kids love it made sure they went every day and the breakfast was good and it was

equipment in the gym-broken treadmill and a tv that blared amc or infomercials with no remote or ability to change

we liked the friendly staff, the pool area and gym, the room was clean, heated pool that works

front desk and she was complaining about a man watching her children swim in the pool from the gym room window

is ok, but i wish there were a few more items to choose from, and i love that they have a pool, but i wish there was a hot tub

lampshade had writing of the words love on the inside stains on the ceiling there was puke by a laundry bin just outside he elevator

no pool, no gym, no breakfast due to covid

gym, pool

they changed breakfast sausage to chicken instead of pork. hahaha

good location, clean, nice pool.

clean!!! very nice breakfast choices.

clean and nicely decorated hotel, very helpful staff, convenient location. nice gym!

very clean, staff was nice, great gym.

gym equipment

air-conditioned at all, every hand sanitizer dispenser we found on the property, including in the gym, was completely empty

didn’t like the breakfast at all

the gym is

gym and the restaurant (buffet breakfast)

i understand it's due to covid, but the gym was open & other hotels had theirs opened

airport shuttle runs every 30 minutes like clockwork

it is so nice that they have a curfew for kids for 10pm and actually inforce it

the fitness room had a strong mold and mildew smell

the staff, the fitness center

the exercise bike in the fitness facility needs replaced.

none of the equipment in the fitness center worked

i appreciated that there was a fitness room but did not appreciate that anti-bacterial wipes were not provided - yuck

fireplace and the gym were nice

very clean and modern great gym and pool as well would stay again if i have more work there.

always and the same with every hotel ever; the gym could use more free weights and a squat rack or 2

24 hr gym room is nice

gym was top notch

there's a nice fitness room and a smallish indoor swimming pool

it looked like the fitness area was clean and offered a number of different workout options

, the bathroom, kitchenette, the overhead lamps, and even in the closet are warm, bright and welcoming

our basic room had full a full mini-kitchen

cold breakfast

was very friendly, rooms are clean, breakfast has a big selection, the beds were comfortable and just off the freeway, but you dont

breakfast and pool were good.

we were on 1st floor near pool and front desk

friendly staff, nice pool, and a decent selection for breakfast

pool the back outside seating and basketball court

the gym was also terrible

the only water they offered on site was in their gym and tastes horrible

the gym is pretty run down and the push/pull side of the multi-station machine is essentially broken

i was in the first floor by the gym, so i expected some noise through my stay

but, the laundry room was filthy

too stuffy and warm in the fitness centerit was too hot to workout in thete

was right and close to holland tulip festival and a planet fitness

the fitness center has a tv and free weights

pool and spa was open, friendly staff, clean room, hot breakfast and location.

clean pool, easy access from road. staff was really nice.

sauna, fitness room

fitness room

breakfast was excellent different variety

was clean quiet breakfast was not breakfast due to covid but they still had fruits, juice, cereal, etc

the room was large and comfortable. very clean. the breakfast was one if the better

the architecture, hot tub, and gym

no brekfast no pool no gym

gym was nice had good staff at certain times

it place hotel and nice place to stay if u have a family nice pool jacuzzi steam room workout center surrounded by good food places in

thank you for having the pool open!

location. breakfast.

the breakfast was good

breakfast was great!

the breakfast could have been better

very friendly staff, very clean facilities, breakfast was wonderful!

fitness center was very nicely equipped

i was almost late for breakfast and there wasnt much left

the kitchen area in the room had everything that we needed and more

the staff were very nice and the rooms were great. loved the kitchenette.

very clean, kitchen was stocked with everything we needed. shower amazing.

staff was amazing!! gym small but everything you need.

the gym and pool are ideal for all the visitors and the cleanliness in the room and the dinning room

only bummer is outdoor pool and hot tub

breakfast

my daughter forgot, and gave us a blanket and comforter for the sofa bed and gave us a generous late check out

gym was nice and clean

limited seating during breakfast

pool was on the smaller side and no hot tub.

room was a very comfortable size with a functional kitchen

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

comfortable, kitchen amenities were excellent

was polite, place was clean, breakfast was delicious

ditto downstairs breakfast

large rooms. full kitchen. very clean (except under hide-a-bed)

breakfast is amazing and so was our room

the pool area was super nice! kids loved it

rowdy older kids in pool at night , make sit hard for younger kids to use the pool , staff never came in and

the free breakfast added to the experience, great variety of food

the kids had a great time

i usually hate having to go in with my kids but i walked right in

gym is in an old kitchen and the breakfast is not fresh

kids using there room as a jungle gym jumping etc

property was nice, out of the way and still close to our gym and stores if we needed something

the gym room was in the staff room, w/ a refrigerator and other items, not conducive to exercise at all

be a little less since they weren't doing breakfast and their facilities were closed such as the gym and the pool

the gym and pool closed very early so we were never able to use them

very clean, nice pool, great gym, no carpet on floor, good breakfast

the size of the shower and the gym was clean

layout was nice, good breakfast area. clean pool and gym. nice generous sized rooms.

the breakfast bar was excellent and very clean

this place was spotless and the staff was awesome, the gym is also great.

the gym looked nice with new equipment

didn’t get to take advantage of the breakfast, but the staff were exceptional and kind

it did not have a hot tub by the pool. the pool was small as well.

stayed during the middle of the week and by 8am each morning the breakfast was slim pickings, and the coffee was empty both mornings, but we made it work

very quiet, nice desk area, gym

i didn’t like but the pool room was hot to watch the kids swim

pool is heated like a hot tub but not so hot you can’t be in it long

pool was really small

the pool is very tiny. weren't able to swim because 10 people in the pool was crowded

modern, comfortable, fitness room, pool, quiet

i paid for a pool to use during our stay and it wasn't open at all because of corona.

the breakfast was excellent!

breakfast is good! there’s a microwave and mini-fridge in the room

this isn't a super important amenity but i was a little disappointed to find there was only a pool

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

so reasonably priced for a nice kitchen area, along with king bed, and nice bathroom

the parking lot was very icy and so were parts of the

like how friendly and helpful the staff was i enjoyed my room and the pool, i saw someone say it was cold but me and my daughter had a good time in

there were no greeting cards in our room with hotel information/ wifi passwords or important phone numbers

excellent gym facilities and friendly staff

super comfortable bed, and excellent gym

a good king bed, great housekeeping, good gym

the hotel had a decent fitness gym

the gym was decent for the size of the hotel and they had a nice outdoor seating area

it’s a great space with seating inside and out, fire pit at night, gym and pool

the pool and 24 hour gym are a bonus

the pool and 24 hour gym are a bonus

is only 2 years old, but maintenance was disappointing: sink blocked in kitchen, light bulb blown in lamp, no hair conditioner in shower dispenser

pool is literally freezing

gym looked nice

the amenities gym, pool and the hot was nice.

went above and beyond to be sure we had breakfast before leaving at 5am for a flight

also, the pool & hot tub were great

still the pool and hot tub needs to be warmer

bed, pool and hot tub was nice, also liked having a microwave and larger size refrigerator in the room

we didn't use the pool or the hot tab, but we did look in there and it seemed to be very clean area

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

the free breakfast was better than most, the staff was very friendly.

rates,pool,cleaniess

breakfast could of had a little more variety but it was good, eggs & waffles

close to the highway and casino, which we went to after the reunion

breakfast was good

a few more hot food items for breakfast would have been great.

good breakfast. very helpful staff.

bigger towels. more variety for breakfast.

the room was very comfortable and we really enjoyed the breakfast.

only thing i didn't like that much was the breakfast

the continental breakfast was good, a mix of hot and cold food

the breakfast, especially the eggs and sausage was terrific