the gym equipment was broke and the ice machines were removed

access to the food in the hotel and across the parking lot it has a gym and pretty much clean

it have facilities like gym, laundry room, restaurant, staffed

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

have liked to have seen a secured wifi network for doing business

their website, it says that the gym is open 24hrs

water was provided at the small gym

gym and pool

were no changing facilities on the pool or gym so we had to walk back to the room wet and in swimwear

staff was great and the gym was good

gym and restaurants were open

beautiful and spacious room and gym was fresh with plenty of equipment

clean, tidy, spacious, excellent gym, friendly and helpful staff

to airport and fashion outlet the gym was great all good restaurants were around the area spacious rooms starbucks in the

the fitness gym was also an amazing experience

having a laundry facility and gym on site was fantastic

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

the gym was great

gym is decently equipped! really pleased.

the compimentary laundry as well and the gym

they have gym with just one equipment and that too is broken

different from ad, gym is 1 equipment, breakfast is instant coffee and cereal, linen is

the website advertises a gym and continental breakfast

convenience: inclusive breakfast

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

not stay on 4th floor under the gym

best gym in a long time

9) shared a wall with the hotels gym

gym and cocktail and bed

no indoor pool, no gym, no free parking for the price & staff were not on the same page with communication of how to

was still served through an ideal social distancing way, the gym was open for guests with a booking schedule, and the room was comfy and

airport shuttle bus is available, coffee/tea available anytime in the lobby, decent pool and gym, free parking, great breakfast with decent variation

gym equipment broken generally hotel is a bit dated

the gym was great too and very spacious

the gym area.

large room, clean, gym

stay a major part of the hotel was under remodelling,hence some facilities were inaccessible,the gym in particular

the gym

coffee and tea are always available and i use the gym, they are so clean

gym facilities were pretty bad

m, pool, restaurants, etc

the gym was small but got the job done.

rooms were spacious, served by multiple elevators, so no waiting, swimming pool/gym was a bonus, the hotel was quite large, which gave a sense of grandure, and the location was

enjoyed how clean the hotel was, and how many facilities they had to offer on site

airport shuttle, nice gymn.

the snack bar, gym, and pool are great amenities!

the gym was nice they have a snack bar

has an inside gym and pool, big inside and outside lounge and a bar

gym was large and well equipped

bed, location, service, gym

the gym could be better as compared with hyatt regency

hotel decor a little dated. small i ll-equipped gym. meeting room very expensive.

the gym is incredible!

wntown chicago)

used the gym and it was quite good

friendly staff, big comfortable bed, good pool and gym facilities

no designated adult swim, poor gym facilities

great gym for morning workout

the breakfast, pool, and gym

hotel, with a great breakfast, decent indoor pool and gym, and a bar

there was a pool and gym but we didn t use them

gym dinner room and roomservers.

clean facility & quick room service

shuttle service was convenient. bed very comfortable

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

24/7 gym was well equipped and the snack store downstairs was very practical for an early wake-up/flight

suite since i hold a rewards card to the hotel brand, and the bathroom looked like an old gym locker room

lean. great gym and shuttle service, nice staff

no pool but the gym was very nice :)

the coffee shop was convenient and the gym was pretty nice

large comfortable room. nice bar and grill. pool, gym, sauna

very nice food . enjoyed pool and gym

free pool, sauna and gym. comfortable bed. the staff at the front desk - simply angels!

the room had a lovely design and the gym, pool, hot tub, and sauna exceeded our expectations

room size, gym, pool, locker room/sauna, starbucks, lobby/lounge

the gym had three running machines which worked well

ts of space left between the door and the floor and the gym was closed

pretty noisy

gym was tiny, out of water, cups and towels, and dirty

fitness center was closed for health reasons, luckily they had access to a nearby gym.

also used the gym which was very clean tidy and organised food in the main restaurant was up to a very good

like the gym and heated swimming pool

the gym facilities were really good 2

the rooms and the gym

one of the best hotel gyms i've been to.

beautiful hotel! room was exceptional! nice gym!

gym

my experience overall was fantastic. spacious, clean room and great amenities

gym, while functional, is poorly arranged and cramped with cold, stark decor

ol, gym, etc.).

close to restaurants and the office i visited for work. decent gym and good breakfast

the gym is dissapointing, just a few treadmills, bikes and dumbells

great rooms and facilities like the gym and pool

location,nice and clean, gym, breakfast

the jacuzzi and pool area as well as the gym was nice and the lounging area was comfortable and welcoming

i like the stuff and how the hotel had access to the gym and pool

the sight the pool and gym

had everything we needed , from location to the airport, to the gym and pool

much to do in chicago we only got to enjoy the gym

convient laundry area, gym and

they had a nice gym with lots of weight machines and aerobic equipment that was open 24 hrs

many things you should pay to use it. for instance, gym,call, and breakfast.

location, gym and quiet

had to pay to use gym.

nice room and good gym!

no towels, sanitation wipes or water cooler in fitness room

conveniently located with nice sized rooms and a good fitness center.

room was clean and staff was excellent. nice fitness equipment.

shuttle to and from airport in 15 minutes and clean hotel

it was close to the casino and the breakfast buffet

comfortable beds. gym was small but adequate. starbucks conveniently on the main floor.

bad smell in the gym

the gym was lacking in

friendly staff, clean facility, secure parking, located right next to rivers casino.

easy airport access with free shuttle.

and more fees they charge fees or call it resort fees ' gym and shuttle to the airport and etc ' i didn't use the shuttle

gym the italian restaurant & bar very clean spacious room

there is a gym! it’s near to the airport.

clean, quiet, nice gym

gym was great and wifi worked great

laundry room and gym are good

onsite laundry room

cleanliness and pool area hotel employee was awesome

it was close to rivers casino. very clean.

the water of the pool a little bit cold.

the gym had great equipment

amenities include gym, parking but didn't say we had pay for it which was misleading

i loved everything and the gym was great

location, gym

the gym was great

good breakfast, nice pool and gym, pretty clean

the pool and the gym are good and pretty new. room was ok. lobby was clean.

the beds where comfortable. the kids enjoyed the pool

clean rooms and lobby. breakfast was great.

i liked the hot breakfast, there were quite a few options

has a large restuarant, gym and computer cove

fan in the gym would be a nice to have since it gets hot in the when you work out but that's def not a deal

it is in a good location and has a gym and pool nice

gym room was decent, but could be improved

a lot of out of service in the hotel. the gym, 2 elevators and a door

location, bed, gym

great beds, nice gym, big lovely lobby, and very nice breakfast.

the gym, swimming, free wifi and computers for printing out your boarding pass.

the gym was lovely, and the room was extremely comfortable

great gym!!

beautiful property, restaurant on site, bar, gym,good breakfast

the gym was also well equipped for my needs

we made use of the small gym and had a decent breakfast

breakfast is nice and the gym is also functional and to my liking

great location, great staff, lovely breakfast, shuttle service, modern

the gym was lacking in equipment

nice facilities, cleanliness, very good service, nice gym, and great complimentary breakfast

the pool and the gym were clean and the towels at those facilites were clean and new

cleaning lady with gym and pool is always so friendly and does a great

free shuttle to airport, use of gym, excellent wifi, huge room

gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have

ac in gym was not operational

it has a gym and an access to pool

location ( right in front of the arena), it's clean and fresh. great vibe and great breakfast.

i loved the free shuttle service back and forth to the airport

bed, cleanliness, pool, gym, breakfast… basically everything about our stay

there weren't any towels in the pool area, so we grabbed a couple from the gym

the room was clean, and the beds were very comfortable and the breakfast was good.

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were

friendly and the hotel was very clean we loved that hotel n i will be there to stay again nn the kids love it too i will definitely give them a

the little gym was a nice bonus

nice, clean hotel, with swimming pool and gym for a relaxing time.

gym was ok pool are ok manger a male at conter very nice and u can chat and he is helpful too.

dirty gym

have the gym so close to the pool with the rubber flooring made it have a really bad smell

the overall cleanliness of the room and the gym

gym could have been better equipped

thought the gym was good and the breakfast was simple but had potential

gym, friendly staff

gym a bit small but overall cant fault it

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

nice very clean gym and equipment

great staff and a sufficient gym

new coffee/ beverage station, business station, gym and pool

very comfy and clean room! really nice gym. good breakfast and very friendly people

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

i was going to workout but the gym smelled like mildewed towels.

they had a gym but i will not be staying there again

it was a bit loud on the first floor next to the gym.

they gym could be a bigger.

i used the gym which had the necessary equipment

decent gym and good location if you are looking to stay near the airport.

nice little gym and indoor pool

the gym was also better than most hotel gyms

nice little gym and pool

very clean and comfortable. loved the 24/7 gym too

nice location and facilities (pool, gym, breakfast)

everything.. rom, bed, pool, gym, food.. so happy..

loved the breakfast!gym was also very nice

one of the treadmills n the gym made a loud squeeking sound so, we just didn't use that one...

equipment in fitness room did not work

equal quality competitors have better breakfast options and fitness equipment

wished we had a chance to check out the pool and fitness center

the fitness center is small with just three machines and no weights or stretching area, but i

it would been nice if the hot tub/jacuzzi was working, the fitness room was bigger, not to mention everything worked, and that the free breakfast offered a

it also features a small gym, and breakfast is available on-site

staff not so polite and helpfull , when my wife asked him to help her set up the tv in the gym area, he was acting surprised and replied that is not his job to do this

they had a gym and on-site bar that served a limited menu of bar snacks

good bar & restaurant onsite- very reasonable prices

not be advertised as a casino hotel

additionally, your website advertises a gym, which was not functional or open while we were staying

been great: the staff, breakfast, the gym

location and gym was nice

i liked the location and the gym area.

clean property and rooms, bar and restaurant on site.

fitness equipment did not work

the fitness room was never cleaned

breakfast or pool or fitness room and you should be given an coupon for price reduction

room service was poor

elevators did not work, i was there for 4 days and three nights and they served the exact same breakfast each day

the atmosphere was nice. the kids liked the pool and the gym

hotel with gym and outdoor pool (seasonal)

kids running on the floors all day and night keys not working to room poor lighting in th

we lovrd it we had a view of the pool initially thought the location was sispect because it sits right on kingery hwy

cleanliness. room comfort. indoor pool. restaurant.

the shuttle to the airport was very reliable and came to and from frequently

loved the heated pool

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

since it was being renovated, the pool was closed. but we knew that prior to booking

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

liked that it had a working restaurant, pool, hot tub, open air social area and gym.

the pool hrs could be better and so could the gym hrs those should be 24 hrs

gym

dirty, half eaten slices of pizza in the gym during our entire stay, no one cleaned it up

limited gym

the fitness room was perfect!

courtyard, fitness center, bed, balcony

bar was excellent with a fully stocked selection of spirits and food

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

the bus shuttle from the airport did not arrive at the reported time

have a mini fitness room, which is good enough for morning exercise

i was a little confused about the breakfast timing or what to do during breakfast.

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

breakfast was decent

no free breakfast due to covid but they did have juice and coffee

i liked the pool, the gym, the very helpful staff

-welcome cookies at check-in -good gym

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

i loved the location. how polite the staff was the breakfast, pool. very comfortable

no hot tub, but even without we enjoyed the pool and how warm it was.

no pet fee for our miniature dachshund

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

spa hose didn't work

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

i made reservations for at room with spa and when we got there the rooms were all sold out.

1. the employees. 2. the salt water pool and gym.

i liked how they have a restaurant, bar and gym inside

plenty of parking and good water available in the gym and pool, which were also nice

needs a bigger gym!

shower had good pressure, lots of hot water, a free-flowing drain, a handy grab bar and shampoo & conditioner dispensers (would be nice if they would also add one for body wash)

the service was excellent, the bar poured good drinks and the room was immaculate

no grab bar in shower. hand soap too small. soap in shower mounted too high.

hotel food and bar service very

well to no fault of there own but because of covid the bar was not open

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

room was nice, staff was friendly, pool was warm... location was perfect for us...

the pool room was a little small but nonetheless very relaxing.

nice room very clean. the pool was nice also oh and the breakfast was outstanding

clean rooms, a nice pool, and a gym

i will say the morning breakfast was good and the gym was clean

breakfast, gym, location

had red stain at head of bed, restaurant/bar was closed due to staffing issues, gym was not ventilated and very hot, no outdoor pool or hot tub (only indoors), housekeeping was

the breakfast was awesome! devin the bartender was very friendly and the gym was great.

short stay so didn't make use of many of the facilities other than the gym which was good

the gym is fine, and breakfast area enjoyable with really nice staff

nice size rooms. good gym and pool area. staff very friendly and accommodating

we stayed three night and they didn t provide room service and the ran out of towels

had to ask for room service daily

customers have to ask for wi-fi/gym access, book there own airport transport with a third party company

very nice gym

gym, pool, location easy to get around

i have 2 kids with me, so total 4

greasy ring) and lots of towels, but for me, just a few degrees

the gym was nice and pretty well equipped especially for a hotel gym.

the lettering on the wall, the jacuzzi, the air conditioning in the gym, the drooping drywall in my shower)

bad gym and non operational pool while still advertising it on the websites.

gym -horrible

room service and breakfast

kids loved the pool and gym area

location, familiarity, gym access, cleanliness but common areas need facelift.

they are awesome after whole day on the road with kids

hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess

kids loved the pool and gym area

i really liked the gym with 24 hour access

great location excellent gym comfortable lobby area

the gym was decent

right next to the mall and several great bar and restaurant options to choose from

the time it took to resolve the situation took me away from spending time at the roof top bar with other family members that came out to celebrate my birthday

pro: great gym, great size room

pool could be cleaner and monitored

hoped the bar would be opened a bit longer at night

pool table

location. parking free. bed comfortable. toiletries old. lotion had that musty smell.

large rooms, cozy beds, free and good gym, good swimming pool

one night we went to the pool where there was at lest 15 young kids with 4 adults

the room was very clean. the staff was very friendly and helpful. the pool was great.

the bed was perfect firmness& the room layout was well thought out& spacious kitchen for a hotel room

the city,,the hotel was very clean and quiet the queen studio was perfect for my two days and the pool was relaxing

the breakfast is the egg without salt and the meat is very salty, the pool is very small, the gym is very old

the gym wasn't useful.

pool still wasn’t fixed the gym steel locked up

the gym

hotel is very nice and clean , but the pool is very dirty and everything is broken in the gym

great price, very nice breakfast, pool and gym, and helpful staff

close to my destination. nice pool and gym.

gym offered at this location can improve

the most i enjoyed was the comfort of the bed and their breakfast variety every morning

everything was perfect!! but the cold water in the swimming pool.

gym made me a little disappointed

the side door didn't open with a key card. the gym equipment should be more updated.

even gym room was well-kept

shower is amazing, delicious breakfast and got a early check in!

breakfast was very good and room was very clean.

good gym. clean room

comfortable beds, japanese food court within walking distance , friendly staff, adequate gym

parking fee was a surprise but i understand why

great bar and restaurant

the indoor pool was a welcome relief for the kids

nice gym with two very versatile machines which substitute free weights

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

location and gym

the internal gym is a nice to have after a long day of driving

gym, good breakfast, easy to park

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

pool was warm, fitness center was clean

the fitness center was also clean and organized

very clean, well located hotel. nice pool, great breakfast and restaurant

the pool area was the best hotel pool area i’ve ever been to.

it was very clean and the staff were charming. gym was good as well.

turn off music in gym bc it's distracting

the facilities were complete, the gym was sufficient for my needs, there's even a heated indoor pool

the services including gym, indoor pool and ballroom.

eat during the cold season)

gym needs to be amped up, but it’s okay.

dusty ac. foul odor in sink. very thin walls. breakfast wasn't worth it. gym wasn't worth it.

was good but the breakfast can be improved with more options and also the gym to include more

marks; location, staff, cleanliness, comfortable bed/room, parking, premium cable tv and hot breakfast

the breakfast was good in correlation with the charges