i did not get to try the gym but i was able to use the business center

i was also impressed with the gym - it was large and clean

lobby, gym were impeccably clean

everything was nice, breakfast was good.

the breakfast was lacking. good coffee tho

none of the machines worked in the fitness center

to use the fitness center

near airport. simple fitness room. decent breakfast included

clean rooms and clean bathrooms. breakfast was very good.

there was supposed to be baged breakfast, and there was none.

they said they had a gym but it was a very very small room with a broken treadmill and one other piece of equipment

almost everything except the gym

in a brown bag very poor quality not as advertised gym was closed very upset with the quality of this

probably the gym smell not to bad not to good

just the gym smell a little bit

had a cafe, pool, and fitness center.

due to covid the bar restaurant and pool were all closed which they did not inform me of they just had signs posted

the pool wasn't open and the

shuttle service and front desk personnel top notch!,

staff was very friendly and so were the shuttle drivers

the gym there is nothing like displayed online

the gym there is nothing like displayed online

out dated bedding out dated non working gym

the gym was a

this room through this site specifically because i needed early check in before a flight; even specified what time i'd be there

i was able to use the gym, it was decent

i appreciate complimentary hot beverages. 24/7 laundry and gym, no additional fees.

the gym was closed and they did not have breakfast

there was a gym with free weights

if i had more time, i would have went to the gym and the pool if there was one there and if it was open

starbucks in the hotel and the fitness center was very nice

the shuttle could start earlier

the staff was courteous. clean room. service at the bar was great and the food tasted good.

shuttle very convenient

the staff and shuttle drivers were excellent

fitness facilities below average for the cost of the hotel

friendly staff and good breakfast. they have a nice fitness room.

the shuttle only helped certain people

i needed an early check in and the staff was amazing!! thank you so much for helping us.

we took the 5am shuttle to the airport, the shuttle driver was very nice

friendly and helpful close to airport fairly clean nice little fitness center very very comfortable bed and fresh

and shuttle were great

shuttle driver was extremely unprofessional

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

staff, accommodations, coffee, flexibility, airport shuttle, friendly, everything was great

beds were super comfortable! staff was very nice. pool was great as was the fitness room.

the breakfast was nice and got and the location is in a good spot

no pool. no breakfast like the were before virus. no training room.

beds were super comfortable! staff was very nice. pool was great as was the fitness room.

the swimming pool was not heated and that is why we booked this location for the kids.

fitness center was brand new. the room was really big. the kitchenette was perfect

the hotel has a laundry room and a small workout room

it was new and fresh clean with laundry facilities.

we enjoyed an evening by the fire pit followed by a dip in the pool which was both warm and clean

breakfast had a nice variety

the location was convenient. the gym looked nice. the shower in our room was large.

clean, large room, great gym has a pool, in shopping centre and restaurant area, free shuttle to airport, friendly

no pool or breakfast as a result of covid.

great workout room. clean rooms and great shuttle driver!

comfortable bed. clean room. friendly atmosphere wonderful breakfast too

i love the gym, and everything what's around

nice gym

i used the gym it’s clean and well maintained with towels and water

very comfy bed, complimentary breakfast, historical downtown, nice area around, wonderful

breakfast was good.

gym has highly restricted hours

wife and i exercise 6days a week and we decided to hit the gym on our weekend getaway

to the tobacco company, as well as offering its own fun porch for breakfast and lunch, a small gym, and a pool with a rooftop patio

the location is perfect, i love the starbucks in the lobby. very nice gym:)

the room, lobby, gym, and the pool is warm!

everything is great, service, gym, pool, location, all

very friendly and i didn’t like the fact that they didn’t announce that they only had bag breakfast

breakfast was great, rooms were clean, great location and all the staff were super friendly

in kitchen was smelly

unbelievable room size. loved the kitchen.

hallway to the gym was filled with debris

didn’t work, maintenence came but couldn’t fix, elevators were confusing and the gym was full of kids not sanatizing equipment, and they ran out of sanatize wipes in hyundai

upkeep was good and also loved the gym access, it had a better gym than most hotels let me tell you

we loved the gym

had everything we needed, they were quiet, there was a discount for two restaurant offered, a gym etc

only alerted to the fact that the pool and gym were closed after booking

desk did not explain where anything was located when i checked in ie pool, gym, restaurant /breakfast hours

use of the gym and pool, which is why we chose this hotel

air conditioning in the gym didn't appear to be adjustable - despite my best efforts ! iro

we had a wonderful time and enjoyed the hotel amenities, including the gym and restaurant

breakfast good. nice gym.

decent sports bar and restaurant for evening

om service ordered the night before) was 15 minutes late

were on the floor with a team of young kids

place did not do room service even though it had a menu and qr code

was very clean and had ammenities i wanted; pool, hottub, gym, parking (parking is paid, not free) (+) nice pool area and gym with cold waters included (+) it had a gym and pool that was clean (+) the gym had many cardio options, which was wonderful (-) its hard to say, there was no wifi in the gym and swimming pool

the breakfast bar was great, and we loved that we could watch football at the bar

the staff is super friendly and will shuttle you around downtown richmond and pick you up

room service constantly knocking after we told them when we would check out

we were so pleased to learn there was an ev charger

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

bed wasn't super comfortable and the fitness center was pretty small but i have no major complaints

fitness center was really lacking

fitness room included also

we were able to do early check in and late check out. the staff were very accommodating

although the hot breakfast was fantastic, most of it was gone when i arrived at 7:30.

people not staying at the hotel able to get into gym late at night

also the gym was not being cleaned as used masks were hanging from the equipment and the machines had dirty

all available facilities: spacious rooms, gym, pool, bar, game room

need to get a special card go to the gym (might be a temporary covid restriction)

literally no amenities we're open wasn't very well advertised, no pool, no bar, no game room, no gym, no cafe

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

there was also a nice gym in the hotel

bus parking

grill & bar were open all day, great food

by the window a mother sitting in the parking lot drinking a big beer i'm watching her two kids play in the parking lot the place was a complete joke do not stay here unless you like

this made the room smell like sweaty gym clothing

beds were very comfortable, breakfast was good and the gym was also a plus.

good quality equipment in gym although 5lb weights too light and next weight up was 15lb

cleanliness and breakfast

the breakfast was awesome

there was no gym, although it is indicated in the description

was told gym on 4th floor

i m paying there s no gym no restaurant no guest laundry the elevator doesn t work lost power on half the room

room smelled like a gym locker room and the bathroom smelled worse

no restaurant no business center or gym

the a/c in the gym was not on or not working

great breakfast and gym

breakfast, housekeeping, gym, and staff were wonderful

the variety offered by the hotel; bar, food, and gym

great location for the purpose of our stay, the gym was well equipped, and the breakfast was good

fitness was out of order the first

fitness center

the lobby and eating areas were very clean, also the fitness room too.

not have a swimming pool, vending and ice locations, i was on 3rd floor, had to go to 1st for ice

pool, not many food options in the area, loud guests who congregated in the breakfast area late at

free parking and free breakfast

room and breakfast where very good.

clean, easy highway access, breakfast.

microwave and fridge. also liked the laundry room.

good location, modern, nice breakfast bar, bed was very comfortable, it was quiet

was clean ,quiet fitness room was nice all the equipment was working and it was clean , breakfast was good staff was

need to upgrade the fitness equipment, upgrade to netflix and other

the breakfast was very good; the fitness room was average (no free weights or dumbbells

the dryer was out of order. therefore i had to wash the clothes outside at the laundry mat.

it was a suite so i had expected to use the kitchen but there were no dishes,pots or pans or cutlery so i couldn’t take advantage of it

although we didn’t make use of the gym or laundry room, we did pass them and they looked clean

i didn't get a chance to use the gym but maybe on our next visit - we will be back

i especially appreciate that the gym is decently equipped; i worked out every day

it was close to my work place and had free laundry

decor was exceptional and the suite was very spacious and the kitchen was fully stocked unlike the other

great gym,, nice rooms...nice mattress.....

the staff were very friendly, room clean and spacious, and the breakfast was incredible!

who took care of breakfast & special food events was exceptional

rooms are clean well maintained with full kitchen

room was large and had a full sized fully updated kitchen with granite counters

the gym was very nice and clean

the gym equipment needed to be wiped down, maybe put a sign up to ask people to wipe down equipment

quiet, comfortable beds, great gym. nice location near u of richmond

the food at the restaurant was very tasty and with the bar also in the hotel, i had no reason to leave

i forgot toothpaste and they gave me some desserts in hotel lobby bar were delicious and drinks well

due to covid, no ice and no gym

the gym had two treadmills, and i could'nt get

the gym was very clean and smelled very good

don’t know if our room was directly under the gym or if there even was a gym but it was very loud above

loved the location and the beds and the staff and the awesome sauceum hot breakfast

gym and pool were small; the restaurant wasn t great

the gym was good and location easy accessible from freeway

roperty has breakfast restaurant and pool and gym facilities, but didn t use any)

everything! especially breakfast. the kids enjoyed the pool. the gym was nice and big.

for the price we pay for, but i didn't like the gym

such a great price. breakfast was cute with pancake machine and yogurt. gym was good.

loved my stay only thing i didnt like was the gym

workout gym needs a 2nd caribiner and the dispenser for wipes to wipe sweat from the machines was empty

gym was basically unusable due to a very bad rubber-like odor

stay was great. staff was very friendly. breakfast choices was amazing.

room was great, liked the gym. liked the breakfast

gym left something to be desired, there were limited machines and there were never any cups for

we were there for sports team and were in a gym for 14 hours and didn't get back until 10 and was nice to eat there and relax and was ready

that the gym room had no air conditioning. and the pool was dirty.

there is an indoor pool and gym

the gym was very well equipped

it is impossible to exercise in the gym, the temperature is like in a sauna, there is nothing to breathe

clean, friendly staff, good food, awesome pool and gym.

squeaky clean, great room design, well-equipped gym

although we didn't have the opportunity to utilize the hotel's gym and pool it was nice to know that these facilities were available for guests

nice gym

big rooms, nice gym

access from highway, friendly staff, excellent breakfast

try the breakfast, but everything was great

im not really a breakfast type person outside of the home, however it was good to stop by in the am to get some

breakfast can be much better in the box.

the breakfast was great!

very clean and comfortable. excellent breakfast!!!!!!! coffee in lobby 24/7.

everything.the staff. the room. the breakfast. people were very friendly.

no laundry bag

good fitness center

the breakfast was very good

due to covid-19 no breakfast was served.

pool needs cleaning/refurbishment (was closed)

didn't see any umbrellas at the pool

was no breakfast served

booked a spa suite and did not get what i paid for when i told the front desk worker he said it was nothing

staff friendly n efficient breakfast crew very welcoming, food good n hot, relaxing.

order the spa suite and paid extra , no spa suite available

spa with sauna is listed in hotel amenities, which is not true