convenient location off 95. many different food locations all around. decent breakfast

needed extra blankets and were told no because the laundry was closed

breakfast okay, but no eggs

advertised breakfast, but no breakfast

the breakfast was horrible.....

i wish the gym was a cooler.

the pool was good along with the gym

pool and gym were closed

gym equipment was old

convenient from airport; breakfast; pool and gym; rooms were spacious and clean

and we had kitchen with full normal sz frig, microwave, stove kitchen has dishes, pots/pans

spacious room, clean bedding, kitchenette and tv

the pool

unfriendly, people always in the hallway talking on cell phones, during warm weather guests near pool area were extremely loud into wee hours of the morning

the kitchen ett was nice but not needed coffee pot was a plus the main entrance area it was nice

big rooms, nice gym

nice gym

try the breakfast, but everything was great

access from highway, friendly staff, excellent breakfast

breakfast was really good. the staff was excellent as well.

microwave and fridge. also liked the laundry room.

the staff, the room, the breakfast, and most of all it was clean. thank you

everything was nice. good breakfast. desk clerk was cute

my kids loved the bacon for breakfast

the room was nice. breakfast was good. staff was pleasant.

fitness center

fitness was out of order the first

the lobby and eating areas were very clean, also the fitness room too.

what's the point of having a laundry room if detergent isn't sold on premises?

no pool. noisey elevator.

stay was great. staff was very friendly. breakfast choices was amazing.

everything.the staff. the room. the breakfast. people were very friendly.

breakfast was excellent, staff was friendly and helpful and rooms were cozy& very

very clean and comfortable. excellent breakfast!!!!!!! coffee in lobby 24/7.

very quiet. bed was comfortable and liked bed comforter. good selection of breakfast items.

the breakfast was very good with a decent variety and the staff kept the

good fitness center

didn't think pool looked clean. but did see someone cleaning the next day when we were leaving

didn't see any umbrellas at the pool

the pool was

very clean,friendly staff good breakfast

paid over $400 for 3 nights and couldn’t use pool, gym, or dining facilities

roach in the kitchen

continental breakfast and the pool was closed due to covid, but that’s not the hotels fault

it had a kitchen area, it was enough room ( loved the space)

we had full kitchen. if i had known that i would brought something to cook.

comfy and relaxing had a free breakfast

order the spa suite and paid extra , no spa suite available

was no breakfast served

staff was great they were very helpful with everything from the checking in process to getting breakfast

due to the circumstances breakfast was fine

the gym was small.

the gym needs some attention. elliptical in bad shape and cable machine didn't work properly.

also there is a gym and laundry room

the gym was too small

i had a serious need to do laundry so the free washers were great

to be lifted to shut properly due to a loose hinge, but the room was very clean and there was a gym just down the hall from my room on the second floor, which was nice for an early morning

i enjoyed the gym

very very clean , good staff and good breakfast for covid.

free breakfast wasn’t the best i have ever seen but it was good non the less

breakfast was great. server did a great job in both suppling food & cleaning up the facility.

so clean, great gym, complimentary laundry

room is like a small apartment — well set-up kitchen as well as comfortable bed and sitting area, and desk to work at

i love the full kitchen and not in a bad location

pool was grand

excellent breakfast.

the kitchen made our stay more pleasurable and the size of the unit was great

the free breakfast was above and beyond also

there was also a nice gym in the hotel

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

ith 2 tired from a road trip kids)

didn t like that the bar & grill didn t have better hours for dining we wanted to dine in and have drinks on premises

suggestion is maybe start breakfast at 6am as most travelers want to beat the morning traffic while traveling

the cleaning staff was not allowed in our rooms so we had to put laundry and garbage outside our doors in the hallway

pretty high rate for pool not open..

room was bigger than average hotel rooms; they served a hot breakfast if you choose along with cold cereal, muffins, bagels and an assortment of juice

no pool at the location

the breakfast was a bit lacking but otherwise ok.

the mini kitchen in the room

convivence and the kitchen

surprised it had a full kitchen

the kitchen

outside area, bar area, gym

the kitchenette is well stocked with utensils and dishes

breakfast exceeded my expectations

the staff was exceptional and the breakfast was good

breakfast was not good, except tbe waffle

the fitness center is small yet clean and everything works and it's organized

small but adequate fitness room

the pool and fitness center we're closed for renovation and we had to walk several blocks to a

breakfast and fitness center was a good experience

size of the room, pool, fitness and near many stores ans restaurant

the hotel has nice features, like a pool and a gym,

pool and gym

i liked the hotel as a whole, the bar (and heather the bartender) were great.

there are some college kids staying there due to housing shortages on vsu campus so it can be noisy

on and off the highway and was a easy check in with two young kids after a long day traveling

the lobby christmas decorations were gorgeous very inviting bar and restaurant we had a wonderful dinner there with friends

also trying to get to the rooftop bar was so much of a hassle we never made it up there

ceecee at the bar was so sweet and personable, giving us a history of the hotel

sunday. no restaurant service. did get bar snacks and drinks.

the rooftop bar has an amazing

easy to get to, nice gym, good breakfast, friendly staff, comfortable room.

spacious rooms, nice breakfast, nice staff

everything and the breakfast

location breakfast help desk all the workers were very friendly

breakfast was amazing

dirty gym equipment, no wipes, no cups for water...found someone elses underwear in closet

great large room and even with covid serve a great breakfast and gym open by appointment

the gym wasn’t big enough or equipped with up to date machines.

breakfast is relatively decent given covid times gym is adequate but could be better

equipment was very old and outdated in gym area

the gym is the first i’ve seen with dumbbells & a weight bench, plus water & towels

clean rooms 'great mattresses'.. quiet air conditioner''very nice gym good breakfast

great breakfast and gym

people were camping out in the gym area

excellent gym

full kitchen may be beneficial for some people, but it wasn't important for me

kitchen goods were not fully stocked with only one wine glass

breakfast selection could’ve been better but did taste very good!

location lovely but breakfast no breakfast meat could step it up a little and eggs cold

only low point would be the breakfast

random people walking off the street and swimming in the pool.

pool was great

staff, room and amenities, and breakfast were great

fresh and plentiful breakfast in the morning

pool's floor, my bathroom didnt have a lock, the pond had a bit of trash visible from my bedroom,

free laundry, lean well appointed kitchenette and amazing staff

free coffee and laundry free also- soap available for a buck

the cleanliness of the overall facility, fitness center had new equipment.

super clean. staff super nice, nice breakfast. love the room.

cleanliness of the hotel and the breakfast was fresh and hot even 20 minutes till breakfast was schedule to close

was great, the accommodations were good, the staff was very pleasant, the room was clean, and breakfast was good

the breakfast was great too

hot breakfast with pancake maker was a plus

breakfast delicious and attendant was nice

i loved everything about this hotel its so clean and breakfast was amazing

breakfast was delicious. hotel very clean . staff excellent.

the lack of room service was annoying and the room smelt of dirty laundry

around us as we were getting our breakfast, the pool was closed and we had no warning, the gym could use some

the gym would have a little bit of privacy if there was a film/plastic on the glasses/wall

loved many things including the nice staff, specialty coffee machine, and nice little gym.

starting with a great waiting area equiped with a big flat screen tv in the lobby, nice gym room very well equipped, wonderful dining area, greatelly equiped, with greate quality granit

i love the gym, pool was clean, breakfast was nice and staff were really friendly

comfortable, spacious, laundry facilities, fabulous mini kitchen w/full sized frig &

location was great. the breakfast was very good

no grab bag breakfast bags when we came down @ 8am

the breakfast variety was great and everything was clean and fruit was fresh

the fact that guests from neighboring “double tree” hotel were allowed access to the hotel laundry facilities

husband really liked that the gym across the street was included

i had to request extra towels and the wifi-password which we never got

kids running in the hallway on the 7th floor and the strong smell of marijuana also in the hallway

breakfast buffet was not good - the area is behind the bar so hard to find and not at all charming

newly updated room, bar and common areas were nice

nice gym

i love the gym, and everything what's around

i used the gym it’s clean and well maintained with towels and water

there wasn't any breakfast!

good breakfast, bar on site

didn t enforce masking in gym

wife and i exercise 6days a week and we decided to hit the gym on our weekend getaway

the location is perfect, i love the starbucks in the lobby. very nice gym:)

gym has highly restricted hours

to the tobacco company, as well as offering its own fun porch for breakfast and lunch, a small gym, and a pool with a rooftop patio

was very clean and had ammenities i wanted; pool, hottub, gym, parking (parking is paid, not free) (+) nice pool area and gym with cold waters included (+) it had a gym and pool that was clean (+) the gym had many cardio options, which was wonderful (-) its hard to say, there was no wifi in the gym and swimming pool

the pool was too cold for kids. hot tub too hot for us. parking is horrendous.

in the bar area

the staff is super friendly and will shuttle you around downtown richmond and pick you up

room service offered

breakfast was a nice touch and the having a gym was a plus.

also the description said there was a pool and it wasn’t… the gym ac was broken…so it was like working out in a sauna… the rooms were never cleaned the

of ac on the first floor- breakfast area was humid and hot, and the gym smelled pretty bad likely because of the same issue

kids were running through the hallways and when i went to use the gym area, there were about 7/8 kids hanging out and playing in there

better than expected gym

everything is great, service, gym, pool, location, all

the space and kitchen facilities

liked the breakfast, the quite environment, the parking was great, the area was great for its central

breakfast was great, rooms were clean, great location and all the staff were super friendly

kitchen could have used a few more utensils.

upkeep was good and also loved the gym access, it had a better gym than most hotels let me tell you

we loved the gym

some of the machines in the gym did not work

didn’t work, maintenence came but couldn’t fix, elevators were confusing and the gym was full of kids not sanatizing equipment, and they ran out of sanatize wipes in hyundai

maker had previous occupant's coffee in it, gym had empty towel shelf and empty water cooler, entry was very confusing

bed wasn't super comfortable and the fitness center was pretty small but i have no major complaints

fitness room included also

fitness center was really lacking

ask for a late check out and was told no

terrific breakfast and location

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

use of the gym and pool, which is why we chose this hotel

air conditioning in the gym didn't appear to be adjustable - despite my best efforts ! iro

only alerted to the fact that the pool and gym were closed after booking

pool good, gym good

we had a wonderful time and enjoyed the hotel amenities, including the gym and restaurant

breakfast good. nice gym.

room service was delightful

the staff particularly the shuttle drivers were warm and friendly

i wish there was a pool to keep kids occupied

shuttle within two miles of the hotel is good, but would appreciate if it operated a little later

need to get a special card go to the gym (might be a temporary covid restriction)

all available facilities: spacious rooms, gym, pool, bar, game room

well equipped gym

people not staying at the hotel able to get into gym late at night

particular the the gym wasn’t cleaned during my two days stay

starbucks in the hotel and the fitness center was very nice

great bar and very friendly helpful staff

airport shuttle clean room restaurant on site- waiter was outstanding

shuttle very convenient

the park and shuttle deal is great

the pool and gym are closed due to covid

could smell cigarette smoke from the gym everywhere, the hotel is just outdated, the excersing machines weren't working properly and out

fitness center however front desk said there was a gym across the street that would let us use as

and gym closed due to covid and no reduction in room price, no snack machine on site, drink machine

gym water was empty