the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

the grounds are historic and beautiful ! the pool is awesome!

pool is not been cleaned

lovely swimming pool

they need more staff at the pool

it's a very peaceful location with a lovely climate, a good gym, and a large pool

gym is well equipped and has a beautiful view

the possibility of using a small gym and tennis courts free of charge was nice to have

the gym was nice

everything was great!! brunch staff pool everything amazing

the fitness room and pool area were great

loved the infinity pool and view from the room.

the breakfast could have been a bit better and it didn't have many options.

space, pool and flexibility

the fitness room and pool area were great

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

gym machines not only are very old but also needs some maintenance

gym needs a tv

hotel is beautiful, there are pools, jacuzzi, sauna, gym, gardens

no hot water even after complaint made poor gym facilities pool v small

tiny things that weren't a problem for me but could be super easily done: the weights in the gym are ancient and incomplete

gym needs cleaning and maintenance

gym facilities could be improved

i liked the gym

the gym room lack more weights options

com was including breakfast but some how we end up paying extra breakfast for the kids as we were told it is not

parking under the room was nice

pool was not so clean

parking in the master suite, king size bed & calm

location only 5-10 minutes walk into the centre, rooms are good and there is a small pool and lovely walled garden

balcony overlooking the pool.good aircon.

they offered us the spa to change as they did not have the room ready

the restaurant is excellent; nice staff very hot weather so the pool is great

attwntive staff very nice garden and pool

the food is excellent. great food. the pool area is very comfortable

very clean and pretty hotel! loved the pool and garden area

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

building has charm, the rooms are spacious, not too far from pools and garden restaurant

the grounds and pool are very nice

the staff didn't go to the pool to ask if we needed anything, we had to go look for them.

families let their kids jump and dive, play ball and take over one pool completely

loved the gardens and the second pool because the water was at a good temperature even though we went during the rainy season

the property was large and accommodated many people with pool access

grounds were fantastic, so clean & well maintained with swimming pool

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

the pool ., the garden., everything outside the room

the gym is great as well

service and spa was great as i remember it

we had planned to go out after lunch but changed our plans and just lounged by the pool reading

also, the pool was not heated so we couldn't really use it

the spa is a bit small but was good enough for our group of 3 (nobody else was present at the time)

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

they went out of their way to accommodate early check in, arrange airport transfers, etc

the moment we arrived, we were amazed at the attention to detail from the parking attendant to the concierge, arely

lovely swimming pool area

excellent valet parking and reception

pool room clean.

nice pool with warm

parking was not covered in the back and was not well lit

d), and the parking lot was disorganized.

cleanliness wifi

the pool was a nice area to relax by in the sun

showers were only warm not hot, there were mosquitos by the pool

the pool, the garden

the heated pool, front desk stadf, the food and service at the pool.

to the climate pool

the heated pool, front desk stadf, the food and service at the pool.

the pool, the garden

you could not take snacks drinks to be by pool

the pool was a nice area to relax by in the sun

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

jaquzzi was not working but the pool was great.

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the restaurant

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

not well maintained. the gym looks terrible and a little dirty

the pool was good, the courts were great, the gym was well equipped

recreation room and gym would greatly benefit from improved lighting

the conditions of gym machines could be improved.

liked everything, the only thing i can mention to be improved is the gym as the equipment is a bit old, anyway the running machine was

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond