showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool was a nice area to relax by in the sun

the pool, the garden

the heated pool, front desk stadf, the food and service at the pool.

you could not take snacks drinks to be by pool

to the climate pool

you could not take snacks drinks to be by pool

showers were only warm not hot, there were mosquitos by the pool

t it was surround by beautiful gardens)

the pool, the garden

parking to far from our room

nice pool with warm

wifi signal was amazing at the room's desk and free

rooms are very clean and the pool is amazing

wifi signal seemed weak in the bathroom and would sometimes get disconnected

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the restaurant

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

jaquzzi was not working but the pool was great.

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

pool area is not on the same level as the rest of the hotel

everyone that goes must get spa treatment at maikiki spa

excellent valet parking and reception

they went out of their way to accommodate early check in, arrange airport transfers, etc

not well maintained. the gym looks terrible and a little dirty

the gym had good quality equipment, cleaning cloth and cleaning solution was not available as some

liked everything, the only thing i can mention to be improved is the gym as the equipment is a bit old, anyway the running machine was

the conditions of gym machines could be improved.

the pool was good, the courts were great, the gym was well equipped

the gym is great as well

gardens, pool & spa were beautiful

also, the pool was not heated so we couldn't really use it

we had planned to go out after lunch but changed our plans and just lounged by the pool reading

pool and garden

the restaurant is excellent; nice staff very hot weather so the pool is great

everything. staff great. pool good. decent restaurant manager at restaurant was exceptional

the food is excellent. great food. the pool area is very comfortable

i was working remote and had to go to the pool area for a signal

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

building has charm, the rooms are spacious, not too far from pools and garden restaurant

rooms, strong water flow in the shower, beautiful pool, lots of great service

the swimming pool

location, very nice pool, good restaurant

a property for whole family, one pool is great for toddlers witha a minimum depth and tempeted

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

location only 5-10 minutes walk into the centre, rooms are good and there is a small pool and lovely walled garden

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

no hot water for the shower. water in swimming pool was also cold.

good room service

gym needs cleaning and maintenance

i liked the gym

gym facilities could be improved

the gym room lack more weights options

the service was friendly and helpful and the room service was great

no hot water even after complaint made poor gym facilities pool v small

gym needs a tv

hotel is beautiful, there are pools, jacuzzi, sauna, gym, gardens

tiny things that weren't a problem for me but could be super easily done: the weights in the gym are ancient and incomplete

gym machines not only are very old but also needs some maintenance

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

the fitness room and pool area were great

asked for towels for the swimming pool and when they were wet and cold they gave me new ones

loved the infinity pool and view from the room.

low variety of breakfast dishes

great pool with “infinity” ledge and apprx 25m length for laps.

beautiful room, loved the pool

they need more staff at the pool

the swimming pool is simply amazing and the water temperature was perfect

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

the grounds are historic and beautiful ! the pool is awesome!

the gym was nice

the possibility of using a small gym and tennis courts free of charge was nice to have

it's a very peaceful location with a lovely climate, a good gym, and a large pool

gym is well equipped and has a beautiful view

food in the room service is really bad, also they charge me for a room to get ready for my wedding cos the

they offered us the spa to change as they did not have the room ready

it has a restaurant, a pool, a small gym, bar and one shared living room

great pool

water in the pool was so cold

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool ., the garden., everything outside the room

pool where swimming classes are not held daily felt like heated water, very relaxing

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

grounds were fantastic, so clean & well maintained with swimming pool