no mention of pet fee that i saw while making the reservation

- cigarette smoke and buds all around - worn out sign, rooms, reception area - very high $25 pet fee for a 2 star

location was great. $25.00 pet fee was great.

$25 per day pet fee was not advertised. we felt that was excessive.

the pet fee was too high. pet fees should be mentioned up front.

5 minutes from casino

kids loved the pool

i could easily hear the kids next door

wish there were a few breakfast items for kids.

clean room, nice swiming pool.

when booking it didn't note a pet fee and they tried to add that

glass hanging in kitchen window of the two bedroom cottage air conditioner leaning in window and secured with only

if you book online, when you arrive with a pet, sapphire inn will add a pet fee

pet friendly hotel and when we got there they wanted to charge a pet fee

also gave us a discount on pet fee

breakfast didn't offer alot of options

very friendly check in. nice breakfast area. exceptionally clean room.

the fitness area was extremely small and cramped for use

pool wasn't open.

location was nice, pool was great!

a little dated, it was clean and had all required amenities like small fridge, microwave, tv, laundry on site

property is in need of upkeep and updates. laundry facilities smelled damp and musty

very valuable as i came with a small motorcycle trailer and able to park trailer and car in safe spot

it has laundry, a hiker box and is close to amenities.

and spa were great

the property is absolutely gorgeous we loved the spa tube

spa tub, creek area with fire pit, ask the outdoor chairs and swing

rooms have ample space and include a kitchenette

pool was too cold to swim- but it was very cold outside.

great location within walking distance to restaurants, miniature golf

no pool for the kids but we had plenty to do around the area.

pool and rooms were exceptionally clean

enjoyed everything and it was easy parking wasn’t crowded or loud the room was huge with the kitchenette

place is small,but clean....cold ac and we had the pool to ourselves.

the pool was closed!

nostalgic motel with clean rooms, pool and laundry

pool was nice and clean and grounds were nicely manicured

a playground for little ones, activities for the teens and adults such as corn hole, a seasonal pool, and much more

just that the pool was not available, but understandable.

and the pool was in great need of repair and a good cleaning

i wish the pool had of been opened!!! us ladies wanted to lay in the sun.

let me park trailer and truck in grass area and my bike in room parking space

pool was closed.

location was great,the pool was awesome.

the property was beautiful, especially around the pool

pool a little to cool for me bit granddaughter swam everyday.

was friendly and helpful, the room was clean and the bed was comfy we are loved the pool and location would stay again

the pool was enjoyable and the grandkids loved it

grandaughter loved the pool

the pet fee is very reasonable

the spacious room with couch, kitchen table, full kitchen. the quietness of the motel.

rooms 8 an 9 have full kitchenette in them an r very nice

the room with full kitchen. the comfortable beds.

was nice, as was the kitchen table & chairs & the completely equipped kitchen

loved the rocking chairs, pool, and mini golf next door

comfortable beds. pool, mini golf next door . friendly staff. pet friendly.

perfect location and worthwhile amenities. loved the pool and mini-golf adjacent to the inn.

the location next to fantasy golf was perfect and the stores and restaurants were close by

there is a mini golf directly beside castlewood inn which my

the grounds were all dug up to restore the golf course

golf was very price to rent golf clubs

when the golf course is ready this place will be great.

location/golf course and staff!

rooms have been recently renovated, and the golf course is under construction

the front desk staff is amazing and the wine bar is definitely a place to stop

wine bar was excellent

is excellent, proximity to quick casual dining, on site laundry is spacious

i was there for a golf tournament and i really enjoyed my stay

the sitting area beside the pool was a perfect little spot to sit, read or just to collect your thoughts

was ok. nothing special. adequate for breakfast.

great place to stay -clean - good breakfast - mountains views. would stay there again.

updated rooms, clean bathrooms, clean salt water pool, decent breakfast, good location rooms contain a tv, microwave, fridge, phone, rocking chairs

pool is well maintained (though we didn’t use it) and they have a fire pit that’s stocked and

the pool, the fire pit, the other staff, and the guests are always amazing

the pool hours could be extended.

the room was neat and cleanthe pool was nice after the pool closed there was a fire pitthey staff was great there was no big issue

we got there early and were able to have an early check in at 1:00

up and met my 2 brothers to play golf

were the problem change wording to say there is a pet fee not that there may be a pet fee

00 booking fee, plus the pet fee had gone up

patel flashed me a post it note that showed $50/pet fee

kid friendly had a pool, tennis court, coin toss and miniature golf

the facilities - pool, tennis, mini golf, shuffleboard - are excellent and the 3 mile walk round the lake is delightful

have a chance to use all amenities, but everything was clean, staff is very nice and helpful, breakfast buffet is great

breakfast

breakfast was boxed (thanks to covid 19) didnt know what to expect but it was very good & filling

close to food in waynesville nc. played golf at lake junaluska course; course in good shape.

breakfast ends at 9 and there is no pool available.

but it circles the entire lake - crossing the dam, a wooden bridge, and passing by the swimming pool/kayak rentals, shops, church and the other hotel (the terrace)

00 dollar hold on my card pool is not free and on a sunday they shut down the pool for a private

pool was a drive away. didn’t know about that till we got there