excellent kitchen facilities. very comfortable bed. very clean.

i spent a lot of time in the veteran bar downstairs too and all of the staff and regulars were incredibly friendly

the bar is wonderful, with lots of friendly locals

general location good, private side entrance to come and go as you wish. nice bar downstairs

easy check in,friendly helpful staff in the bar downstairs, great location, perfect for me for a few days

stunning living room, kitchen area, bedroom and bathroom

wifi was strong and the tv had the normal mix of freeview channels

it was very well decorated and the kitchen was stocked not only with equipments, but also ingredients for breakfast

the apartment is very close to high street and has onsite parking, so was super convenient

great apartment - everything we needed, clean and good location with off road parking

meats or cheeses) or order fresh cooked spa kids are limited to pool only nice facilities 3 saunas

very good, accommodation, staff, views, parking

parking is easy

only downside would be the breakfast

breakfast was fantastic, sausages were delicious and the poached eggs were amazing

breakfast bar was on the small side

the cocktail bar was good

bar is overpriced

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

wifi in my room was abit inconsistent

the bar area and the bar staff were exemplary

it’s been out of order for a few months now and you couldn’t get to use the pool because the kids kept having swimming classes so adults couldn’t get in

most uncomfortable furniture in the bar area

room service food wasnt great for the price.

gastro bar food was great, service was good for most part just a little lacking at other times

only no bar in same builing.

gastro bar over the road was a good option and the food was excellent, we ate there twice during our three

wonderful room, staff were amazing, helpful with parking and lovely bar staff

was shame that the bar was not open in the afternoon / evening as the weather was nice for a change for the easter

lovely room , good bar and restaurant nearby,

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

very polite and friendly reception girl gave me late check out .

the bar drinks were a bit pricey

the drinks in the bar were a little overpriced

place to stay, staff are very friendly, food was lovely, breakfast hit the spot

the breakfast was amongst the best we've ever had, with fab service

had eggs benedict for breakfast was okay but was lacking something in tastes

great location, friendly and helpful staff. good breakfast range.

a lovely cooked breakfast was provided too

i was disappointed by my room service order

the room service from the florence pub was outstanding service

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

a room service person and this option wasn't available

coffee making facilities, great wifi

of decor was fabulous and very attractive, parking, location, dinner and breakfast were excellent, staff all very friendly

food

the staff were wonderfully helpful and the breakfast selection was huge

beating my mum at scrabble while enjoying an after dinner drink in the bar was also great fun

beautifully designed bar which served a range of cocktails

location parking and breakfast easy to get keys

parking

just a little tricky to find the parking

only bad thing is the parking

t then we also didn't ask again)

everything was wonderful, the rooms were clean, the staff were lovely, breakfast was amazing!

the breakfast was outstanding, the room was nice and comfortable

cooked breakfast on the spot was of good quality and taste

great breakfast. very comfy and big bed. lovely garden.

such a beautiful place the couple were friendly & very kind & helpful made us feel very welcome , breakfast was well presented and very nice both mornings we enjoyed the accommodation was very

did everything possible to make our stay enjoyable, including offering to dry wet clothes and golf gear for our group of seven - can't thank her highly enough

best breakfast i ve had in a long time. what a great veiw!

amazing cooked breakfast too

there is also a bar with an honesty box if you fancy a drink later on

easy parking

good wifi signal

plenty of parking in the private carpark

cktails available) and location was great for getting the lift down to the seafront

choice and the hosts des & linda when you leave you leave friends ,the hotel has a lovely bar to relax with a drink

great hosts fabulous pool great room totally recommend and would go back

there was a lot of things to do near the hotel like mini golf, the beach was not too far to walk to and the shanklin chine which was beautiful and made the

melody of the sea the breakfast area , the taste of breakfast the location of the hotel the mini golf facing the sea the games in the hotel the super comfortable bed the discount for the ferry

facility next door was excellent and mini golf was fun, breakfast was top notch with great selection of food, playroom and leisure facilities

rubbish wifi, rubbish tvs and

open you can smoke without a cigarette in your hand, which wasn't plasent for none smoker and kids

good service beautiful gardens and great fun for kids

the room was fantastic - spectacular even! great dining room. beautiful gardens. easy parking.

the hotel is clean, the parking was easy, the facilities for children were perfect-games room ,pool,outside area and an

parking.

location, excellent facilities including the spa and the staff go out their way to make sure we had the best

next to a driving range and golf course

location was perfect for walks and access to the golf club and bar

golf course

golf course next door we went in the driving range which we love doing

back in just after the main road in reaching distance of shopping centres the beach golf course very

eccellent parking, good wifi, friendly bar

located on good place, huge sitting place inside bar and restaurant.

liked the bar and tv with england scoring 5

wifi although free, you needed to sign in to cloud

it could do with the bathrooms being updated a bit, and the room service was very limited

all 4 staff we met, two behind the bar, dealing with the golf doo, and really friendly to my partner and i

staff friendly, near golf course

fantastic walks nearby along the estuary and around the golf course

it was perfect for me and my kids

above and beyond, very helpful and friendly , great breakfast and room service

the wifi was difficult to connect to but once you where connected it was fine the bed is smaller then

good parking

there is no longer room service

very quiet location and parking at the back

room service everyday available of wanted

it would be nice to see the up keep of the upholstery and decor in the rooms and pool

the hotel also boasts a spa and a pool

and varied breakfast

drinks at hotel are really reasonable and the reception and bar area is nice and modern and welcoming

loved the pool, that was fantastic

local golf club

room service was very good and the pub next door provided a good alternative to the hotel

very nice hotel and spa the facilities were spotlessly clean

the pool and spa were still closed due to restrictions

room was great, the food tasted amazing and the spa facilities were just what we needed

here for a wedding at the golf club

unable to have an evening meal this time as already had been to a 50th wedding event at the local golf club but all the food looked very appertising and will certainly book in for a meal on our

don't deliver room service.

great welcome by staff and very helpful when i wanted an early check in

brand new place, shame that they hadn't paid more attention to soundproofing, kids running down the corridors at 8am & sounding like they are in your room disappointing no

which point they are super helpful)

didn't top up sugar and milk but minor things i'm sure i could've asked in bar or something.

the room was comfortable and spacious. jamie at the bar downstairs was a big help!

5 star accomodation bar staff were very polite and extremly helpful. 5 star service

the staff were lovely in the bar / restaurant

golf courses are amazing but unfortunately couldn t play as course was too

having a golf course around you is the extra hidden talent as lovely to watch but at night so quiet

why do people golf in pouring rain

it was our son's 11th birthday and they went the extra mile sorting some complimentary drinks and golf on the driving range

played the golf course several times but not for a few years it was in exceptional condition, the