have been nice to know ahead of time that the area with smaller pools, hammocks and double sunbeds was a club and that you have to pay extra to stay in there

bar service at the poole very slow mainly due to all inclusive guests clearing up drinks port

breakfast and dinner are buffet, diverse, and good

*varied buffets for breakfast, lunch and dinner + tasty snacks and cocktails at the pool

bottled water in the room was not included and the only way of getting it was by paying at the bar within their opening times

-location of the hotel is amazing being built next to the rock face and overlooking the small golf -if you leave too early, as we did, they offer, at no extra charge, an early breakfast

even got a bigger room as we were with kids

were very helpful room was excellent food was excellent music in the bar gym and sauna

d more) for a wonderful vacation, from a very large infinity pool to an indoor and outdoor gym, a spa, lovely restaurants, comfortable room with amazing views and most importantly, an

bar was good but no light options such as crisps/chocolate/peanuts… but that’s only a small

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

self service bar! beauty treatments. shop on site. pool area. views.

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

location, nice pool

room, stairs every where , if you have a pram or walking difficulties you will have a problem, kids club cost 5

to find hotel in first attempt very very limited parking sofa bed is just a sofa not bed for kids

ideal to get out of bed and lay in the sun if you do not wish to use the pool/beach

also no parking availiable and it is writen that parking is

anfi golf course was amazing!

superb location,massive room and balcony,fab breakfast,very near town and beach

daily room service was great

loved the food sunshine exercise class near the pool bar every morning

gym good

shops are relatively close as well, mini golf and golf course

problem was that people were putting towels down on sunbeds at the pool very early in the morning which meant there were none left after breakfast time which was a

if i was being picky- the ladies poolside toilet had no toilet paper, i asked one of the male entertainment staff to grab some from

the gym offered good equipment with an amazing view

delicious breakfast

the view nice location near shops bars mini golf and supermarket

the proximity to stores, bars and restaurants as well as to mini-golf we loved the most

gym xtra attractions tv size

room was well laid out, comfortable and good internet for the kids

gym didn't seem very clean and missing weight bar pegs

kids slept in the bed room as we didnt want to be disturbing them if having a drink on the balcony

only thing we missed was a bit of entertainment in the hotel for the kids but as we went over easter im assuming this is not on as it would be out of season

location brilliant..life guards had brilliant fun with the kids in the pool

my child was only 9 months kids club was only for 2 hours in morning

lot of the times, room not thoroughly cleaned from last people's stay ,lack of entertainment, no kids club, our room had plaster from walls flaking off onto floor ,bed very uncomfortable for

great location with a beautiful beach and plenty of entertainment options nearby, such as mini golf, children s arcade halls, souvenir shops, and tourist stores

worth the money charged, no entertainment for kids other than swimming pool, staff rude and lack of information bathrooms have cockroaches

bed was huge and comfortable lovely large balcony with loungers air conditioning well equipped kitchen cosy living room swimming pool was great the shop on site was reasonable

staff are excellent, from the suitcase porter to the reception & bar staff

clean,all utensils lined up/beautiful view/big balcony/great wifi without interruptions everything you could ask for big comfy bed for my sick mother

in our room 610, very slow wifi.

breakfast, staff & room were great. suite spacious and wifi very good. great for long stays!

swimming pool area is really nice and has a happy hour between 5 to 6

as we travelled for work, it was stressful as the wifi was very slow

clean and adults only

infrastructure - pools, laundry on site supermarket , beach is v

man and flaura animation girls are lovely gym

lovely clean restaurant and breakfast

also the wifi while free is not available in the rooms, only works in pool areas and lobby which meant bringing my lap top out with me if i wanted to log on

nice gym

the staff are amazingly friendly, the pool, gardens and kids club are fantastic.

the gym had good equipment but location was not great, no view of anything

friendly staff, comfortable sunbeds, great breakfast, super indoor gym, nice walk along the promenade to a very beautiful beach

gym & fitness centre very good

great for kids

lots on site from the golf courses to

didn't play golf, but next time definitely will

perhaps clearer signage for anyone wanting to take a walk through the golf courses would be helpful

selected salobre due to closeness to 27 hole golf course

think there were even courses for the beginners)

great facilities, delicious food, beautiful pool, tennis court and gardens with secluded areas to relax

we particularly enjoyed the yoga, and the gym has panoramic sea views

beautiful room and view! breakfast and dinner very good!

breakfast was equally enjoyable

nothing more you could need for the breakfast with friendly sarah making sure you had everything you needed and even supplying extra

the views of the golf, the sea, the pools

golf course near if you like golf

a beautiful hotel with lovely rooms with a multitude of outlooks over the beach, ocean, pools and golf course

close to a great golf

- close to maspalomas but quiet and spacious surroundings and great views over the sea and golf

2 level apartments with spacious kitchen and two bathrooms, also the facilities are great pool bar, sauna and jacuzzi

eakfast area) was clean and tidy, my apartment was lovely, clean and tidy, your staff were

from everyone, but a special shout to raul on reception, and to eduardo, ayoze and valerio at the bar who make the place what is and are such fun

relaxing and chilled out atmosphere and nice pool and breakfast and bar area, the best part was the staff ie ayote, valero and edwardo were very

the room is beautiful, fully equipped with a comfortable large bed, microwave, kitchen and a/c

ground very pure , not much to do for a kids tenis area not in use , no gols for football or other sport

a bit sparse on kitchen implements, but manageable

the pool is heated, the food is good, everything is clean, and the staff are friendly

we had a car and found parking easy so this was no problem and there was a shuttle bus food was fine if a bit similar

was quite far from the beach but there was a shuttle bus and maybe wifi could be better but we have our mobile data so not an

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

warm pools, large bungalow, nice entertainment in the evening and during the day at the

everything looks new. great pools and buffet for breakfast. area very

we had the final room in the whole area so it was quiet and away from people and noisy pool

not many options for breakfast but location and facilities were perfect

super entertainment, especially magda with the poolbikes, bingo and golf

6 pools and so many activities to do like tennis, golf and there s a pool table too

clean throughout, great public areas, separate quiet pool, good breakfast selection, fantastic room service, fine sea view

mainly due to lack of visitors which is sad so certain parts of the hotel weren t open libby bar which normally i love to use and the disco pub

everyone's idea of a good time, i would have enjoyed if there was an area with a more lively bar with music somewhere in the resort - maybe one that was open slightly later at night

staff location and pool area

tennis court, activities for kids, animation club, pool bar, food was quite ok (for this price)

the apartments could be better soundproofed, our apartment was right next to the bar and i'm an early riser on holiday so usually early to bed, so it was hard to sleep with aqua's

is amazing room swimming pool, beach is super near market ,bus station , staff is super restaurant is good everything is

pool is rather small if you're planning to stay on-site all day, every day - but free bus to the

though after some changes) and wifi worked perfectly and tv has a lot of english

also would be nice to have the kids pools heated

uwa) came round with the tea and cake trolley

f) for example and spanish

nice evening show for kids and adult

was on offer the only thing i would say that some people seemed to try to reserve sun beds by the pool and towels were left alone on loungers but no one seemed to police this element as it was

there is however a great kids pool and the kids club is there, and we based ourselves there with our 7 and 2 year old

breakfast - coffee does not taste coffee, pastries are not at the level of expectations (not

the food, buffet for breakfast and dinner, was fabulous - wide choice and well suited to anyone, like me, with multiple

the staff, pool, food

sadly hot water kettles are only in unique rooms so i couldn t make tea in the room and room service wouldn t deliver any either

most comfortable bed and pillows i ever experienced for a hotel every evening - our kids bed was bade (nice touch) this is the best hotel in the canaries - only the gran melia in

great pool area, excellent gym, good bed.

the pool

as done in the case of the breakfast the water should be complementary in my opinion

outside table tennis, putting and mini golf were very popular with guests

the pools, the availability of 4 tennis courts + tennis coach, golf, closeness to the sea.

location was good, and the discount at the golf course, and access to other faciities outside of the hotel

can ask an extra fee for internet & safe for a 4* hotel never seen this ever the management of golf voucher was always painful

o much paper

not big but very comfortable and well equipped spa centre. very kind team at front desk.

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

bar, lounge, pool and veranda areas are superb

breakfast was great

resort, great restaurant and the breakfast buffet is superlative

gym could do with a few more bits

they even opened the gym for me at 7 am

the staff in the dining room for breakfast and dinner so friendly

no kids and very clean

the food in the restaurant was delicious both breakfast and dinner and the attentiveness of ivan was amazing

unstable wifi

breakfast buffet excellent, very varied and fresh. spa massage top class.

good size room, with a huge king size bed and a double sofa bed for kids

there s a gym

room service, we had a pool room so it would have been nice for us to be able to get drinks to the

great choice of 4 pools and never an issue getting a sun lounger, staff will remove towels if beds left unattended

and variety of food, helpful staff, housekeeping is of a high standard, bar staff and drinks a great choice

the bar area in the evening was sometimes unbearable with the lack of fans or ac

there was a small kitchen and the bathroom had a great shower and good amount of toiletries

it is adults only so was nice and quiet which added to the relaxation

heated pool, pool areas, food choice and quality, staff, location, restaurant/wait staff (especially

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness centre and also be able to eat all day

animation for kids was moderate. a la carte less good then buffet

from the cold,relax ,eat well,sleep,swim in there many heated pools and pamper yourself in the spa & feel strong again in the gym

really luxury hotel, very friendly and helpful personnel, very clean, good breakfast, excellent location

room and bar, kids pool warm with slides, beautiful bar with lovely staff

the kids pool. the kids play area. the buffet.

the kids pool. the kids play area. the buffet.

or kids loved it too

breakfast started at 0800 which was too late for us as we had to return to the airport in order to

location is not pleasant - squeezed in the middle of multiple holiday properties, sport fields, golf club

i knew it was surrounded by a golf course but thought there would be some way to get direct to the beach from the hotel

but still an additional bother and cost that the hotel should really look into solving with the golf courses and other hotels as a combined effort

golf was also fantastic

the gym was fantastic, small but had everything- a big plus

the staff was fantastic, stephen from the bar was super charismatic and his cocktails hit the spot

the bar staff became as

unfortunately due to covid the gym, spa, library, hairdresser and indoor kids club are closed

everything was excellent, cleaning, pool, restaurants, balcony, staff.

this was our first time away from the kids

drinks at the bar were very expensive.

very good location. good rooms. perfect personal. big swim pool. no minuses :)

close to everything, adults only is the way to go aswell if you have no kids, very clean, room cleaned every day if

and quiet hotel (adults only) well located near c

notch breakfast, lot of variety, rooms were clean along with the pool and surrounding area, staff were friendly and

anything you need

the location is a short walk to the bars but far enough to be quiet and feel exclusive

safe you would have to pay for and no fridge unless u empty the mini bar and even then it's a bit rubbish not that

gym didn t have any air conditioning, that s the only downside i had on the whole

later bar hours would be nice as it closes at 6:45 but not too much of an inconvenience

bar staff very attentive as were the lunchtime pool bar - lovely seafood

great dinner and breakfast options. super friendful staff and ready to support any requirement

theres also a snack bar that serves bbq, pasta, salad, etc if you want to eat lunch there or theres some great food

location pool met other guest food was excellent

- adults only

venue with a fantastic, healthy breakfast and beautiful rooms, around a cute, clothing optional pool

the pool,the rooms,the restaurant and in particular the staff

little complex, beautiful gardens and pool area

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair, really good experience

proximity of pool to street. crowded breakfast room, bar and fitness suite. small size of pool.

nice pool could have done with a bar inside the

no steps leading into the pool just a ladder

the pool area with bar is great

great room great pool great location

easier access to the pool (ramp?)

missing plates quite often but i guess breakfast staff was swamped at rush time music at night (animation) was way too loud and until too

the bar staff work so hard and clean and pick up glasses serve cocktails and ensure everyone gets a

tour guide who will give us a full tour of the hotel as i don’t find out about the kids splash pool until last day and my just 2years old love to swim

adult only area on ground level , with no screaming kids would have been the icing on the cake

rooms overlooking garden are the best (very quiet compared to the one overlooking the pool)

a lot of people smoke cigarettes around the kids near the pool

stayed over christmas with my son, and the christmas present from the hotel for kids was a nice surprise

little music around the pool and a few games during the day, surrounding the hotel is quite hilly so if you have a walking

room was comfortable with all you needed with nice view over pool and garden

didn’t like how i was asked to wear a top over my bikini by the poolside bar as a woman but men could go without tops

the pool bar offers a lot of tables where you can sit during the day and in the evening to watch the shows

several pool areas, pool bars and a nice restaurant where you can enjoy breakfast, lunch, dinner or all inclusive

and a wide variety of food in the snack bar

dinner poor mass produced swapped breakfast and lunch instead and then ate out at local restaurants in the

the kids absolutely loved it

the vibe of the heated pool is also excellent, clothing optional, and the jacuzzi is very good too, quite private, by the (my first try) and most guys went naked which was very relaxing and had some good fun around the pool and jacuzzi (+)location, lovely pool and jacuzzi, comfortable and spacious apartment (+) pool and sunbathing area plenty of sunbeds, jacuzzi and sauna was great (+) spotless room, nice pool area, a bottle of water and cava waiting in the room upon arrival, and a small breakfast - (-)no bar or corner to meet others a bit clinical very cold pool (+) apartment was clean an spacious, pool was heaven and the staff (belen) beyond amazing (+)wifi, spacious rooms, very clear, staff very friendly, sun and good atmosphere around the pool (-) just the decorations could be upgraded a bit along with the artificial grass around the pool area (+) the pool is also nice and with plenty of sunbeds available (-) i think the cleanliness of the pool and hot tub used to be better

free street parking

wifi did not work with our mobile phones

wifi connection not totally stable and you need to re-login every single time

wifi was touch and go, but that s usually a bonus on holiday.

ich you can also use in the city and transform it into a wifi access point for your mobile phone)

there are a lot of doves flying around the swimming pool and we had a towel and a t-shirt that got dirty because of the dove poo

tronger) coffee for breakfast

pools and spa were so nice that they clearly competed with the beach of maspalomas

breakfast is lovely staff are amazing

the gym was very old and some equipment broken.

particularly bar and reception staff

close to the beach, breakfast was fantastic, facilities were first class

gym lacked a bit of equipment

staff were friendly and helpful, especially the evening bar staff

we enjoyed rooftop jacuzzi a lot, good variety of food for breakfast and dinner, stuff helpful

bars are really good as well

bar was great and very relaxing

pool area is great, there is a special nudist area at the rooftop which jacuzzi’s which was a

great choice on breakfast as well as buffet dinners

* the hotel offers a few activities, such as pool gym for adults and handicraft activities for kids

amazing breakfast buffet and friendly staff

value for money and the kids club excellent

was very poor , afternoon option of sandwiches at the bar was like eating the day befores kids party sandwiches

was not acceptable had to eat out mostly ,very poor choice of food , no food to choose from for kids either , recycled food, some evidently not fresh

gym was very limited with equipment

coffee in main restaurant - really poor - maybe to make you buy nespresso for 1,70 during breakfast staff is not reacting for reservation of sun beds - some turists are do it before

the breakfast was very good, the location is also very good

could do with better gym

the guys on the bar were also fantastic and knew our favourite drinks by memory

the mini golf was good fun, quite difficult

would have been nice to have tea making facilities in the room also the mini golf was advertised but it needed completely upgrading

most of the staff are miserable , the mini golf advertised is extremely run down and unsafe for small children

gym doesn't open until 8am, would prefer 6am while it's cooler

breakfast, lunch and dinner with a lot of variaty and in between you could order at the bar at the pool, like hamburgers, sandwiches and fries

bar was exceptionally quiet after the evening meal maybe if there was more night entertainment

bathroom and some of the furniture is dated, breakfast variety could be better, the sauna and gym were very basic and old

extremely poor gym

location right on the beach, fantastic ocean view, very good breakfast, nice pool area with two pools, spacious room, very nice beach, shopping center near by and bus stop as

swimming pool and leisure area in hotel

we also really enjoyed the large pool and jacuzzi area

we could enjoyed plenty of activities, beach yoga, aqua yoga, aqua gym and even a self massage workshop

the aqua gym was great with jesus

the location, staff, adults only, food, room was good but slightly smaller than i expected

everything was perfect. so friendly clean great location. breakfast outstanding

our child loved the pool (a bit cold but ok - february), the playgrounds and the kids’ disco

absolutely top - from the reception to the animated programm at the swimming pool

the food at the buffet was a little bland and lacked food for fussy eaters and kids but it was okay

good breakfast, ok location. just tight for our needs

22 o'clock you have to choose go to bar drink cocktails in silent or go to bed

surroundings, both to the golf course and the mountains as well as the volcanic caldera

were a little dated, also not too sure if it was mentioned in the hotel description but as its a golf club and you eat in the club house the golf dress rules had to be followed, unless of course

the breakfast at the golf club right next to the hotel was amazing with a great view of the surroundings

golf hotel significantly exceeded my expectations

staff; nice mini-bar next to the reception; wonderful views on both sides (golf court/mountains on the one side and canyon on the other); great breakfast

no tea/ coffee making facilities in room. outdoor pool not heated.

pool looked so invuiting but water was too too cold in january _ invedt in solar panels and a cover

if the weather is warm enough, the pool looked good,

the pool was taken away and the breakfast buffet was very poor

no pool

nice pool, beautiful region and great restaurant.

the staff the room the pool the breakfast the location

location , nice ground floor room , good room amenities , good car parking , breakfast was fairly good

parking spacious

wifi did not work properly and could not be fixed