fabulous location, lovely room, great breakfast and beautiful pool

ean + pools), gym was pretty good for hotel standards, hotel cleaned daily, towels replaced daily, staff friendly

a beautiful property with a fantastic heated saltwater pool

the room service menu was pretty samey and hit and miss in quality

breakfast in their sunny terrace was always wonderful and included a buffet with everything you

2 adults and 2 kids

also the wifi while free is not available in the rooms, only works in pool areas and lobby which meant bringing my lap top out with me if i wanted to log on

all inclusive was an excellent choice with kids

man and flaura animation girls are lovely gym

was really good, bar service really good, fab gin and tonics

lots on site from the golf courses to

think there were even courses for the beginners)

that initially nobody could explain that you can't leave the golf resort on a racing bicycle

there is a bus service to meloneras to go to the beach, but otherwise the surrounding is just the golf course and some other villas

the facilities, pools, the room, the spa and the golf courses

very good kitchen

at has spa, gym, room service etc does a great breakfast and is only half way up the hill i d puerto rico

clean and adults only

spa facilities are excellent and spa treatments are lovely

reserving the sun loungers at the pool with towels first thing in the morning and not using them for a few hours

bit strange a lot of irish but pool bar did not sell magners irish cider a big

possibly the only thing was the onsite bar and mini market shutting early ish.

works happening there was some debris in the lifts which could have possibly hurt feet (meaning kids with no shoes on when using lift from

only thing we missed was a bit of entertainment in the hotel for the kids but as we went over easter im assuming this is not on as it would be out of season

kids slept in the bed room as we didnt want to be disturbing them if having a drink on the balcony

the view nice location near shops bars mini golf and supermarket

the proximity to stores, bars and restaurants as well as to mini-golf we loved the most

the pool, bar and restaurant were great and the front desk with the books and open windows gave it a nice

the hotel is clean with a lovely pool and loungers for relaxing by the pool too

meant the water wasn't too cold, so kids were happy

shops are relatively close as well, mini golf and golf course

fantastic adult only areas wonderful breakfast friendly staff

amazing fresh pizzas in the snack bar at lunch

spa/massage facilities were not ready yet (and won't be for a while)

quieter areas if you dont want the busyness of the main pool, and fab slides and splash area for kids

anfi golf course was amazing!

appointed bedroom, spacious well appointed restaurant, nice pool areas, generous sized gym, great hydrotherapy pool and soa, good location for easily reachable puerto rico and amadores

free parking

everything about the pool area from the amazing views to the pool bar itself

spa is very nice too

if you rent a car on the island, parking will undoubtedly be an issue

car parking is very limited

ich we did not use as it opens at 10 am and as we are early risers we chose to go to the

to find hotel in first attempt very very limited parking sofa bed is just a sofa not bed for kids

even have their own bottle of rioja which was very nice ud83dude0a had a fab massage down by the pool, there are two in the complex

hotel has thought about the safety of guests by putting artificial grass around the pool to make sure no one slips and hurts themselves

was excellent staff where very friendly pool very clean food very good taxi very cheap to the port or europa centre overall we will stay

excited about the trip and then felt let down when there was no tennis court as advertised, the pool was cold, there was one slide in an old tired playground

all staff were friendly, food and dring was of a good standard and lots of choice, swimming pool was lovely and clean

self service bar! beauty treatments. shop on site. pool area. views.

-location of the hotel is amazing being built next to the rock face and overlooking the small golf -if you leave too early, as we did, they offer, at no extra charge, an early breakfast

the breakfast was so delicious, that we changed from bed-and-breakfast to half-board on our

would recommend staying all inclusive there breakfast and dinner range is 10/10 different selections for dinner every night and was really

food was gorgeous great selection staff where so friendly and great with kids

out of the shower was either freezing cold or scalding hot which wasn’t ideal with 2 young kids

bottled water in the room was not included and the only way of getting it was by paying at the bar within their opening times

the pool area was really attractive with lovely bar and restaurant area

have been nice to know ahead of time that the area with smaller pools, hammocks and double sunbeds was a club and that you have to pay extra to stay in there

food and the staff are the best and the view is wonderful with the pool and the beach in front…

good access to the beach, friendly staff, good selection of food for breakfast and dinner.

close to a great golf

golf course near if you like golf

a beautiful hotel with lovely rooms with a multitude of outlooks over the beach, ocean, pools and golf course

the views of the golf, the sea, the pools

- close to maspalomas but quiet and spacious surroundings and great views over the sea and golf

thank you rita, the young lady who is organising activities on site: paddle,yoga,golf and kids activities

breakfast was great, always with a variety of choices, also fresh juices, fruits and veggies

the beach bar is overpriced.

everything looks new. great pools and buffet for breakfast. area very

hotel bar closing at 10pm which is very early

the buffet breakfast is also superb

the room is beautiful, fully equipped with a comfortable large bed, microwave, kitchen and a/c

eakfast area) was clean and tidy, my apartment was lovely, clean and tidy, your staff were

pool area and the bar and restaurant

nothing really, apart from the wifi was a bit slow.

6 pools and so many activities to do like tennis, golf and there s a pool table too

super entertainment, especially magda with the poolbikes, bingo and golf

the only downside is having to pay extra for wifi and a safe

clean throughout, great public areas, separate quiet pool, good breakfast selection, fantastic room service, fine sea view

to see a 5* hotel which thrives to be 'the best hotel on the island' to not provide free wifi in the rooms and to be asking guests to pay for the safe in the rooms

anyway there is a free shuttle and the bus stop is 5 minutes

was excellent for the money, looked to be refurbished within the last few years with new kitchen, bathroom & furniture

the pool is heated, the food is good, everything is clean, and the staff are friendly

my son loved the pool right outside our bungalow

quiet, you can always get a sun bed no need to reserve. clean, no screaming kids.

best reception for wifi was around the swimming pool only

pedro the bar man

the pool bar offers drinks from 11 am to 11 pm with 2 local beers on offer and various cocktails which are

bungalows are build to make a closed resort with the swimming pool in the middle

not hard but supportive enough, there were extra blankets for still cool nights in february bar man nights exceptionally attentive; only one grumpy one during day; friendly staff especially

breakfast was very good sometimes a little bit busy.

the food, buffet for breakfast and dinner, was fabulous - wide choice and well suited to anyone, like me, with multiple

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

needless to say the pools and the location are excellent but the service is the thing that sticks out

great hotel for family with kids. great space. clean and very kind staff.

hard to fault this hotel but if i could improve anything it would be the coffee machines at breakfast and the quality of the bacon at breakfast

the service is where this hotel truly shines from laura at reception to ruben in room service, the staff was consistently friendly and accommodating

gym, limited space and equipment to facilitate the numbers that the hotel caters for

kids evening entertainment was unfortunately short

the gym very old and did not work properly

we particularly enjoyed the yoga, and the gym has panoramic sea views

an amazing infinity pool with jacuzzi, everything spotlessly clean

beautiful infinity pool overlooking the coast

beautiful room and view! breakfast and dinner very good!

maintenance scheduling: some maintenance work disrupted the tranquil pool area

great location with a beautiful beach and plenty of entertainment options nearby, such as mini golf, children s arcade halls, souvenir shops, and tourist stores

amazing view from the terrace. well furnished apartment and kitchen.

large balcony with loungers air conditioning well equipped kitchen cosy living room swimming pool was great the shop on site was reasonable

the prices at the bar are a lot higher.

bar staff very very helpful

can ask an extra fee for internet & safe for a 4* hotel never seen this ever the management of golf voucher was always painful

o much paper

location was good, and the discount at the golf course, and access to other faciities outside of the hotel

everything requires extra payment, tennis, mini golf, even to change your pool towel has a charge

outside table tennis, putting and mini golf were very popular with guests

families with kids might like zone 2 more and ground floor with own sunbeds more

pool areas in zone 2 & 3 are fabulous

perhaps, guests with small kids could be looked after ahead of adults so there is less distress on small kids

always being asked to join in by yosvani and kouwa to play table tennis, darts, aqua gym, magic tricks, make cocktails and little kiwi

very good value, great for families with kids

not big but very comfortable and well equipped spa centre. very kind team at front desk.

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

bar, lounge, pool and veranda areas are superb

breakfast was great

resort, great restaurant and the breakfast buffet is superlative

gym could do with a few more bits

they even opened the gym for me at 7 am

the staff in the dining room for breakfast and dinner so friendly

no kids and very clean

the food in the restaurant was delicious both breakfast and dinner and the attentiveness of ivan was amazing

unstable wifi

breakfast buffet excellent, very varied and fresh. spa massage top class.

good size room, with a huge king size bed and a double sofa bed for kids

there s a gym

room service, we had a pool room so it would have been nice for us to be able to get drinks to the

heated pool, pool areas, food choice and quality, staff, location, restaurant/wait staff (especially

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness centre and also be able to eat all day

food was great, spa area was great

best breakfast served. not good service at lunch time...

everything good except spa partially closed

everything you need - lovely pools, good breakfast, a gym, a mini market, friendly staff and clean rooms

staff, especially pablo at the bar were amazing

spa was closed

facilities were great as well with a great gym and yoga classes on offer

we loved the gym and the pool

golf was also fantastic

but still an additional bother and cost that the hotel should really look into solving with the golf courses and other hotels as a combined effort

location is not pleasant - squeezed in the middle of multiple holiday properties, sport fields, golf club

i knew it was surrounded by a golf course but thought there would be some way to get direct to the beach from the hotel

the pool was lovely and the gym had some decent equipment

didn’t work there usually (chef didn’t know how to prepare dishes on the menu, people at the bar didn’t know the menu) breakfast buffet dramatically declined in offer and quality, etc

bit more explanation about the kids animation or what is included in the half pension versus all-in etc… on our 3rd day, they

i was worried that as a couple with no kids it wouldn't have been very suited to us, but it was perfect

drinkers and like to explore restaurants so didn’t think we’d make use of the all-in but the breakfast was amazing and we ate in the restuarant on one night at our expense and had a lovely

we could even swim in the pool (several pools) in january

the staff was fantastic, stephen from the bar was super charismatic and his cocktails hit the spot

the bar staff became as

unfortunately due to covid the gym, spa, library, hairdresser and indoor kids club are closed

everything was excellent, cleaning, pool, restaurants, balcony, staff.

this was our first time away from the kids

drinks at the bar were very expensive.

very good location. good rooms. perfect personal. big swim pool. no minuses :)

close to everything, adults only is the way to go aswell if you have no kids, very clean, room cleaned every day if

and quiet hotel (adults only) well located near c

notch breakfast, lot of variety, rooms were clean along with the pool and surrounding area, staff were friendly and

anything you need

the location is a short walk to the bars but far enough to be quiet and feel exclusive

safe you would have to pay for and no fridge unless u empty the mini bar and even then it's a bit rubbish not that

gym didn t have any air conditioning, that s the only downside i had on the whole

later bar hours would be nice as it closes at 6:45 but not too much of an inconvenience

bar staff very attentive as were the lunchtime pool bar - lovely seafood

great dinner and breakfast options. super friendful staff and ready to support any requirement

theres also a snack bar that serves bbq, pasta, salad, etc if you want to eat lunch there or theres some great food

location pool met other guest food was excellent

- adults only

nice pool could have done with a bar inside the

excellent breakfast. nice pool area, and room had good facilities and nice balcony.

like the width of the room and the sunny balcony, the easy access to the beach and the swimming pool

lady who serves at the pool bar is very lovely

just be careful you don't get put in a first floor room over the bar area, as it is very noisy and some of the rooms really do need refurbished desperately

gym was supposed to be good, but it is not

the lady behind the bar at reception level was very offhand

the plenty small shops and bars around the swimming

about this hotel one of the best hotel to stay in with your family plenty of activities for the kids and adults, food was very nice everyday all day, rooms were comfortable, clean and big, main

food was very good, staff weee great with the kids and evening entertainment was always something for everyone

really warm welcome from staff pool area really relaxed and great vibes breakfast was awesome!

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair, really good experience

we didn't care but they gave us 1) a free late check out; 2) waived (unnlecssarily) mini bar bill really fair, really good experience

venue with a fantastic, healthy breakfast and beautiful rooms, around a cute, clothing optional pool

whilst still able to stay within the resort, we had to change in a toilet and use shower at the pool before leaving for a long flight home

wifi was fast

the spa facilities are fantastic

wifi was touch and go, but that s usually a bonus on holiday.

wifi a bit slow and patchy. would be nice to have a jacuzzi or expanded spa.

wifi weak

gave me early check in which was fab

love how friendly they are, the swimming pool, the bar, the location is ok, and the rooms are great

two large pools with lots of seating and a nice bar

location for the restaurants & bars were within easy reach

swimmingpool area is beautiful and comfortable

bar service on the thursday afternoon was very very slow

and attentive staff,adults only stay,beach bag to go and full size toiletries,not to extensive but fulfilling breakfast

rooms, good coffee with kettle at my room, swimming pool very clean, good housekeeping, very good breakfast and lots more

the gym was small but ok

everything was great, from staff, to room, the outside pool, the bar, and the spa

the staff dressed up the entire week and they had santa at the pool for the kids

the effort made by the hotel for christmas was to be applauded and kids seemed to be well looked after by staff

the hotel was amazing, room, breakfast and a staff was 5*

several pool areas, pool bars and a nice restaurant where you can enjoy breakfast, lunch, dinner or all inclusive

every night good music entertainment for kids and parent can enjoy drinks

the gym was very old and some equipment broken.

particularly bar and reception staff

close to the beach, breakfast was fantastic, facilities were first class

gym lacked a bit of equipment

staff were friendly and helpful, especially the evening bar staff

we enjoyed rooftop jacuzzi a lot, good variety of food for breakfast and dinner, stuff helpful

bars are really good as well

bar was great and very relaxing

pool area is great, there is a special nudist area at the rooftop which jacuzzi’s which was a

great choice on breakfast as well as buffet dinners

* the hotel offers a few activities, such as pool gym for adults and handicraft activities for kids

amazing breakfast buffet and friendly staff

value for money and the kids club excellent

was very poor , afternoon option of sandwiches at the bar was like eating the day befores kids party sandwiches

was not acceptable had to eat out mostly ,very poor choice of food , no food to choose from for kids either , recycled food, some evidently not fresh

gym was very limited with equipment

coffee in main restaurant - really poor - maybe to make you buy nespresso for 1,70 during breakfast staff is not reacting for reservation of sun beds - some turists are do it before

the breakfast was very good, the location is also very good

could do with better gym

the guys on the bar were also fantastic and knew our favourite drinks by memory

the mini golf was good fun, quite difficult

would have been nice to have tea making facilities in the room also the mini golf was advertised but it needed completely upgrading

most of the staff are miserable , the mini golf advertised is extremely run down and unsafe for small children

gym doesn't open until 8am, would prefer 6am while it's cooler

breakfast, lunch and dinner with a lot of variaty and in between you could order at the bar at the pool, like hamburgers, sandwiches and fries

bar was exceptionally quiet after the evening meal maybe if there was more night entertainment

bathroom and some of the furniture is dated, breakfast variety could be better, the sauna and gym were very basic and old

extremely poor gym

location right on the beach, fantastic ocean view, very good breakfast, nice pool area with two pools, spacious room, very nice beach, shopping center near by and bus stop as

swimming pool and leisure area in hotel

we also really enjoyed the large pool and jacuzzi area

we could enjoyed plenty of activities, beach yoga, aqua yoga, aqua gym and even a self massage workshop

the aqua gym was great with jesus

the location, staff, adults only, food, room was good but slightly smaller than i expected

everything was perfect. so friendly clean great location. breakfast outstanding

our child loved the pool (a bit cold but ok - february), the playgrounds and the kids’ disco

absolutely top - from the reception to the animated programm at the swimming pool

the food at the buffet was a little bland and lacked food for fussy eaters and kids but it was okay

good breakfast, ok location. just tight for our needs

22 o'clock you have to choose go to bar drink cocktails in silent or go to bed

surroundings, both to the golf course and the mountains as well as the volcanic caldera

were a little dated, also not too sure if it was mentioned in the hotel description but as its a golf club and you eat in the club house the golf dress rules had to be followed, unless of course

the breakfast at the golf club right next to the hotel was amazing with a great view of the surroundings

golf hotel significantly exceeded my expectations

staff; nice mini-bar next to the reception; wonderful views on both sides (golf court/mountains on the one side and canyon on the other); great breakfast

open resting area with guest kitchen nearby and gym room just beside it

for us everything was just right, but if i had to make a comment the pool/jacuzzi was quite small but big enough for us, and certainly adequate to cool off, although a

very friendly welcome and service, beautiful and quiet hotel, breakfast very delicious!

we weren’t aware breakfast wasn’t included on our booking

free parking, breakfast, and hospitality was great!

parking off road

location , nice ground floor room , good room amenities , good car parking , breakfast was fairly good

quietish, decent view, good breakfast, friendly staff, good parking.

there is plenty space for car parking

big pool and sundeck