great staff. great location near the center. the rooftop pool is nice to relax in the afternoon.

water blurry, no one used it not even the kids there

very good breakfast on the roof with a small pool

ac works perfect, close to everything, the staff are frendly and helful, they offer a nice simple breakfast on the rooftop: toast, fruits, orange juice, milk ceral, coffee, water, jam, peanut

definitely a safety issue when traveling with kids and i would recommend replacing with higher rail pool had no rooftop safety rail

they gave me both early check in and late check out

loud speakers for kids games munch too loud

the pool was good especially to cool off, and the bar service was good

atmosphere, staff were amazing, pool was relaxing and warm, tv had both english and spanish movies all the time, right across from

the pool was ok but very cloudy and lots of kids running around.

great location. friendly staff. awesome breakfast. i will definitely return.

the rooftop pool was fantastic with views of the harbor

location super breakfast very clean nice staff people pool area is great and very nice view of the city and the sea

only few parking slots available

absolutely hated the fact that i had to pay extra for wifi

be prepared however to hear music at night from the restaurant upstairs and beach bar in front

they were always very helpful with arrangements and plans and laundry

isidro runs the restaurant on the beach and also serves the complimentary breakfast on the rooftop restaurant at the hotel

the garden and pool area are also lovely and a good place to “live la vida chill”

breakfast and location both excellent. room was really modern and very clean.

the facilities at the hotel, plenty of things to do, many pools, mini golf, billiards, ping pong, etc

loved their mini golf course

mini golf was fun too

area outstanding good dandy beach two huge pools, hot tub, minature golf, great breakfast

are lots of family friendly activities including games, tennis, mini golf, ping pong, horseshoes and poolside bingo, etc

golf should be included but it didnt

the mini golf course is dilapidated

the humidity smell in our room located in the building close to mini golf.

it is close to the golf course

biggest issue was that golf was not included - which i did knew prior, but we were told we could add it by contacting

gym opens too late at 8am and breakfast ends at 9

no swim up bar and no waiters around the pool. also the food in the buffet was not that great.

i mean the pools are perfect for the kids, they are not dangerous, but i feel more comfortable with life guard for my kids

last stay, such as the cafe providing coffee and cakes throughout the day, the bar near to the pool, which has been remodeled and now actually includes a pool bar accessible whilst in the pool

staff, attractions, free activities on the beach and pool.

next time with my kids

the view of the beach! the coconut trees! the pool facing the beach!

my husband very much enjoys the gym

the outdoor area is huge, and i've stayed close to the pools, which was great, but was pretty far away from reception and the night bar, which it was

the gym was very small and needs a refresh

we got wonderful massages at the spa and went parasailing, which was amazing

food, nice animators at pool provides good programs every afternoon

& spa not available

a kaiak or a small sailboat out to the ocean for free for an hour or you can just relax by the pool or read you book at your room s hammock

on the beach, massive pool, bars, tennis courts and other activities available

breakfast was also exceptional along with all other meals

needs a bigger pool or another pool

beds very comfortable, maid service was excellent, multiple places to get drinks on site, nice pool and towel facilities

spa massage at maya sister hotel very good

complaints: seaweed on beach that they do try to clean up, no swim-up bar in pool, and no poolside/beachside waiter service

it is a great hotel to stay for a golf trip

babysitters and kinda bummed it was only for kids as we would ve loved to play their mini golf course game

they also have a nice gym and spa area so you can burn off the calories from their incredible restaurants

marble floors and kids don't mix that well

adults only should be just that

interruption in wifi

wifi was spotty.

excellent wifi and great location

kids screaming and running in the halls at night

i m lucky because room 101 wifi available. but another rooms are unavailable.

the wifi did not work air conditioning is facing directly the bed and cannot be directed elsewere since

duvet shower - great toilets - great staff - helpful and pleasant, we had some trouble with our wifi and ivan, michelle and another staff member all tried to help resolve the issue as quickly as

the wifi was generally good, but there were a few days where it was unavailable or spotty for a few

keep the edges clean, shower curtain finished off with blue ribbon and flower insert, excellent wifi

good wifi

pool shaded all day and water cold

swimming pool was nice

design of the room, the clean white walls had a great vibe to it and the balcony over looked the pool

times of the swimming pool - had the times the wrong way round: instead of 10

employees at the reception desk are very friendly. indoor swimming pool a +

quiet respite around the indoor pool.

our room was a close walk (no stairs) to the check-in and had a sliding glass door to the pool.

hotel staff were very pleasent. clean rooms and the pool was nice. convenient loctaion.

some rooms are small but we have upgraded to a bigger room by the pool which was excellent

we even got a late check out

the pools that run through the courtyard

pool hours.

fully equipped gym named the gym was included in the price

pool was very small

the space was good, had a living room and kitchen, lots of nice decorations, comfortable.