toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires hanging out of the

the tile on the kitchenette counter and the bathroom was chipping off

views of the city in the room, cleanness, provided gym, pool, breakfast & parking, transportation (skytrain), mall is good too

the staff, location, cleanliness, breakfast and pool

never used the pool or gym, but all looked very good

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the breakfast had a really good assortment

very central, staff was very efficient and helpful, hotel was very clean with swimming pool and gym

the sauna has been out of service for ages and there is no pool

towels in the gym and i asked a maintenance man where to find them and he said he would request some after we

they had a great workout room, hot tub, and laundry room

was excellent, loved the stadium next to it and skytrain, gym was well equipped, my son worked out everyday

hotel was in a great location and the free breakfast was super convenient.

ordered room service and front desk wanted to charge an additional fee just to bring it up to the room

room was the perfect size for our group of 4 (2 adults and 2 kids)

wifi was very fast and reliable

and bar were very expensive , i would suggest lowering your prices to attract higher volume of

too noisy crowded bar

wifi access was not consistent

the room service was quick, staff attentive, and the location was perfect

the breakfast was good and the restaurant inviting

staff was amazing and very helpful and the gym, room , and lounge were well appointed and

we did like the bar and the it s coxcktails

the gym and pool were great and also the staff were very friendly and helpful

was a bit small and even at 10:30 pm the kids in there were loud

kids had great fun in the indoor swimming pool

pool heater was not working for the 3 nights we stayed which made it very cold for the kids , and with the pool being such a huge factor in deciding to stay here it was very

location, nice staff and nice, clean rooms and the kids enjoyed the pool

almost everything. the location, service, staffs were great. room was very clean. bar was good.

we had a very spacious one bedroom corner suite with full kitchen and large balcony

location, clean, good for family with teenager kids-separate room, full kitchen

gym needs an update

gerard s bar had an old style club feel to it which we loved

ol, gym, etc

very friendly staff and accommodating early check in for medical reasons

really nice breakfast and good location

pool not open

i also didn't like that there were no laundry facilities

clean, excellent location, friendly efficient staff, good extra amenities like laundry room

covid-19 had an impact, we were disappointed that the swimming pool and gym were not available for use as they are opened all over the country we did not know why it was

early check in was arranged when we arrived and we were upgraded to a one bedroom apartment

it has a nice restaurant and bar and a cafe

if my kids loved it, that means i am going again.

staff are very friendly. the spa is excellent.

facilities were good - gym, pool and coin-operated laundry

pool area was a tiny bit dirty, but i think there was a group of kids there before we got

was cold, no wifi unless you become a member of marriott, no hotel restaurant or bar

laundry facilities, leisure facilities, spacious room with balcony in central

location is perfect , and the roof top bar and resto is a good addition

the included breakfast was lovely and having drinks on the rooftop patio was a wonderful experience

rooftop bar closed for private event

hoping for the pool and rooftop to be open soon! no room service

can t remember his name ) he was very

there is a little gym with a sauna in the hotel

excellent bar and restaurant food, though range a little restricted

place to stay, clean rooms, new gym equipment, clean laundry facilities, lovely very helpful staff, easy location great access to stanley park , grocery

wifi in a quite area of the city but only a few minute walk to many restaurants and bars

n one family with 3 kids (under 5years old) n parents were screaming n shouting in the room

to airport; very clean; huge comfortable bed; i arrived late, restaurant right next door; perfect wifi; if you're only staying in van and going straight back to airport this is the perfect option

the fitness centre was very limited with poor quality,

good room, clean and good value for money. great location for river rock casino and yvr airport

they allowed us an early check in and the airport shuttle was excellent

does not offer dry cleaning or laundry service

nice pool, late check out

free shuttle. the pool area seemed ok, but the gym had no more than 3 pieces of equipment.

the pool was a hit with my kids

location and pool.

great staff, pool is nice and close to airport.

no overnight room service disposable cups

there were several good quality eating places: restaurants cafes and bar only steps away, the sky train and cinema were a 5 minute walk

hotel, outstanding location but was disappointed that there was no pool

no pool and not family friendly. was forced to book. will probably never book here again.

pool

hotel has a very helpful front desk, and looked after our baggage/golf clubs when we cruised to alaska

tjesesk chair needs some tlc we couldn't order room service

the pool and hot tub- there is a slide for kids, the gym is good not amazing but clean and quite a few machines, very relaxing

it’s not even connected, you have to leave your car, walk through the casino (present your id, kids cannot enter casino side) and if you have children under 19 you have to walk outside the

i had to order from the bar on the 3rd

the window can be opened for fresh air, laundry room for guest and the gym is well-equipped

room, comfortable beds nice crib for the baby washer and dryer was very useful a nice gym very nice staff, helpful with pleasant attitudes and having a

loved the restaurant and laundry facilities and the ease of check in and out

staff were very friendly and accommodating, with early check in and late check out

restaurant and bar downstairs