i loved the expansiveness of the pool and there was no shortage of chairs, towels, or shade (when needed)

you’ll have to park your own car and either walk back or arrange a golf cart to take you back to the hotel

just the beach and golf course

breakfast was not included. spa experience was great.

for spa services - we are still working on removing these charges since never ever visited the spa

the resort is spectacular! the golf course and all the amenities are 5 star.

the staff, everyone is very sweet and helpful. the swimming pool because is big and only 5'.

not enough golf carts that take people to rooms and back.

pool water not heated, small spa and gym

in the gym there were 4 employees idly standing in the way of the entrance, watching the exercisers and

there were three pool areas with multiple places to eat and drink both indoors and out

the breakfast and dinner at roots coastal kitchen was awful

it’s a resort with kitchen, some grocery to cook would have

always when you order a drink and in the restaurants/bars in the pool area

3 pools right on the beach. absolutely beautiful

the bar would have been open for us to purchase drinks on the property

my toddler enjoyed the wading pool

clean simple oceanfront property with pool.

would had liked to see a light snack bar ,not just coffee and water

we didn’t know they have any breakfast in the hotel

were only there for a night but the pool looked very nice and i liked that there was ample

no wifi in the room

no wifi that s really works it s horrible

buatifull the pool

very nice rooms including lighting pool

it's a remote area, but 15 miles from the airport and free parking

wifi did not work.

no wifi connection very weak prices in restaurant to high for the small amount of food served

too expensive and the wifi really low

the wifi wasn't working, and i was unable to get the tv in my room to work.

breakfast and free wifi a plus

free drink coupon upon check in. 24hr pool with large hot tubs. amazing views. great gym.

could be fun if you didn’t have a family, but it’s kind of a weird vibe with kids

early check in

there was also a family of kids next door and the walls were paper thin, allowing us to hear many sounds and crying and

also didn't like that kids were in the jacuzzi

the wifi didn't work in the room - which didn't have a phone either. the tv would become

no breakfast was provided and the wifi didn't work in the room

wifi at the lobby but not wifi at the rooms. few parking spots.

wifi needs a little fixing.

i wished there was wifi in the room

wifi did not work at all.

no wifi at

wifi didn't work inside the room

wifi never worked, snallest bathroom i have ever seen

lousy access to wifi having no taxis available and no clean

staff, great amenities (pool/pool bar) and breakfast is always a perk

bed mattress could be changed as well the laundry

positive, the gym, and coffee 24/7 available for free

the pool was beautiful and the pool area was kept very clean

everything, gym awesome ud83dudc4cud83cudffe

is always wet, bathroom and kitchen outdated, water only works at certain times

seen mildew in ceiling in kitchen, bathroom

cleaning was awful, all the furniture had mold, specially in the kitchen, the shower also had mold including the shower curtain

i had a room where the kitchenette & bathroom were stuck in the 1980's while the bedroom space was fairly modern

the room itself looked ok, the kitchen area and bathroom were out dated though but i will admit their customer service was great

the room was clean, the staff was friendly, the gym was satisfactory and the pool was awesome!

bar at the pool

the gym was 24 access

the breakfast was good

very clean close to the airport a couple blocks from a beach restaurants nearby casino nearby

beautiful pool area too

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

pool area very nice, bryant at the restaurant a great server, friendly front desk staff,

the pool was everything you could hope for

pool ( would have been nice if hot tub was heated) short walk to beach shuttle to vivo beach club

strong wifi and servers were

breakfast was a let down and the wifi sucked

free wifi, a casino and live band on the weekend

the wifi connection

wifi, there were instructions but it just didn't work

cozy rooms and kitchen to use

clean; large community kitchen with fridge, microwave and stove; the shower was hot; parking lot was spacious; super close

the staff was amazing, the room, ac, kitchen i mean everything

breakfast served, but it has communal kitchen for all

kitchen in the lobby has a stove, microwave and a fridge

the room very clean. channels on tv work as did the wifi.

wifi second time ive been there and wifi is awful

all except wifi , terrible!

the key card disconnection the wifi was slow

parking tag not working perpetually, wifi not working perpetually and bathroom leaking

location, breakfast, close to the beach and to the supermarket

were super friendly, breakfast was great, ac was very effective and the outdoor pool was great for a refreshing swim

breakfast coffee and the pool

we arrived so early and he arranged early check in plus breakfast for us

the breakfast was ok, but all i cared was the coffee

it wasn’t a fun vibe for a cool pool bar

great that breakfast was included

outdoor bar area

was very pretty with a nice pool

needs full body mirrors in rooms , more towels and better breakfast options

loved the restaurant and bar directly on the ocean

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

chair and i was told that nobody was on duty to handle the chair's price for a snicker candy bar was 3

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

resturant and bar were understaffed

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

didn’t like much about the property, was truly let down by the pool and the size of the pool

didn’t like much about the property, was truly let down by the pool and the size of the pool

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

they let you use a common restroom with a shower, the beach towels and the tiny pool after the checkout

breakfast options are limited, just muffins or croissants

nice clean room and facility, breakfast

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

staff, hotel & room cleanliness, breakfast exceeded my expectations

coffee shop around did not open for breakfast until 8 am

pool was small you pay for water bottle breakfast was terrible and not up to the expectation the

he was so friendly and was able to get us an early check in which was extremely appreciated

hotel was nice and really clean and the pool was nice and clean the room was so cozy and clean i would stay again

very small pool but who needs the pool with the ocean a block away

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

one other thing is the listing said breakfast included but the breakfast is coffee, granola bars and small boxes of cereal so don’t

breakfast was simple and didn't provide too many options to choose - it's not a breakfast for us,

there is a little kitchen with basic equipment and a fridge

gate, kitchenette, community kitchen, areas to sit outside with secure premises

also while cooking in the room - the kitchen did not have the filter that would take in the air from cooking so the alarm system went on

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

pool is very small and hardly counts as a pool, but it is so close to the beach that we did not

plunge pool is kind of a joke

the pool, the decor, the tranquillity every single thing

the pool was the perfect size, the help we got from every single concierge was beyond what we

they even let us check in early, the facility was clean, they provided clean beach towels, the kitchen was a plus

great location. very nice shared kitchen area

there is a shared kitchen that is great in case you wanna buy some items at the supermarket

great modern kitchen facilities

the hotel itself was very modern and clean and had a shared kitchen space and also provided beach towels and sunscreens

wifi

our room had a good shower , always hot water , wifi was working okey, large balcony with ocean view

place it's beautiful, excellent staff and friendly , the wifi it's with a little problem ,the beach it's across the hotel , quiet and clean, not elevator

we were switched to a sister hotel upon arrival. wifi was poor in the room, but ok in the lobby.

the walls need to be cleaned better wifi inside the

the wifi can improve.

room is not very spacious but has everything that is needed, except the wifi signal is very low, to the point that sometimes one has to stay in the inner yard to get it

wifi connectivity a bit wonky, needs improvement.

i didn t get the wifi pw lol

wifi isn t great so the tv doesn t work often and the water pressure is weak and doesn t get

cleanliness, water park, beach and restaurants

on the weekends they have free popcorn for the kids and also a game room available for

real resorts lot of space different pool the palomino island is wonderfully a golf camp a lot of bar and restaurants and the rooms are

water park for the family with kids

water park my kids had so much fun

the hotel is clean and the pool is amazing (and that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to our room) wasn't working properly and wasn't hot (+) the food was great and the pools were quite fun (-) we would've liked to have food service at the pool but that wasn't an option but there were plenty of restaurants to choose from (+) really liked having towels at your disposal at all the pool areas (+) a pool almost at every building

during spring break and it felt really crowded with long lines for everything - breakfast, ferry, gym

sign for laundry said $3

the staff is very helpful and the hotel has its own little kitchen and laundry room

not bad price not bad great, helpful staff convenient parking space laundry machines

not a bad terrace laundry machine available for a small fee, on premises parking space

good location, friendly staff and nice property. late check out was amazing to have!

the laundry facility is way too expensive

had so much fun swimming in the large pool with our kids

and there was a great gym

lovely staff, spacious rooms, beautiful pool area and clean.

laundry was expensive and annoying to have to go to front desk to get quarters

we booked a corner room and it was quite large, pool setup was nice, peloton bike in the gym, food and snacks on site, small gift shop (bought postcards), complimentary water

pool area

they have a gym

extremely warm and friendly greeting on arrival, which extended to the excellent service in the bar

the bar & restaurant service was a little slow

room size and layout, breakfast, pool

we enjoyed also the gym and rooftop jacuzzi

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

has a gym and nice hot tub lounge area on the roof

no pool

room, pool, gym, service, bath

access to the main marriott for beach, spa and gym

top pool and bar was amazing

the pool area was nice and always had clean towels available

when everything closed by nine on the weekdays we could always count on the rooftop pool vibes

i mean, i do wish i had my own microwave and refrigerator but they have a kitchen on the second floor

nice common kitchenette with fresh coffee in the morning

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

they have really cute courtyard and a communal kitchen with a water cooler

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

tv had the option to sign into several streaming platforms, but the wifi connection/signal was never strong enough to actually stream anything during our stay, so that

the wifi didn't work all the time

) the free wifi in our second floor room was spotty for the entirety of our 3-day stay, but it worked well

beautiful clean rooms, strong wifi!

wifi in the room was working well too

one dark skinned gentlemen was super helpful with locating a laundry facility for me

were some facilities that were not working - like the come restroom and the laundry facilities

very old & scary elevator storage area for belongings in laundry room not locked

also, since the coin laundry wasn’t open i asked cleaning lady and for $40 she washed our laundry

he booked us in early and gave us information regarding a laundry

coin laundry

nice bar downstairs, gym, coffee shop, helpful staff

pool is small and there were no stocked mini bars

two casino's in either direction 3 blocks from hotel

location, ropa vieja restaurant, fitness center, choco bar cortes

pool was open 24hr,staff was amazing and very convenient to the beach,restaurants and beach

close proximity to the beach, a good beach bar/restaurant and access to a gym.

beachfront location & the restaurant & bar was absolutely breath taking

good location, at the beach, access to a big gym.

located on the beach. awesome restaurant and bar with ocean view.

, sofia, all the front desk and bar staff were very nice and accommodating

the pool and the pool table were really fun and there's also a piano in case you want to use it

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

the pool looked nice but i never used it

great location. easy access to room and pool.

also, a pool and nice outdoor spaces and a perfectly adequate breakfast is included which we really

they should instead have a pool or allow additional time to use hot tubs in the evening in order to use them at a more

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

no pool

no parking and no pool

there is no pool

location, food, staff, casino, night club, lounge area

staff at the poolside bar and grill were the best

comfortable bed, easy access to pool or beach. friendly staff, gym was a nice option.

the location on the beach. pool area is very nice

good location, beach and nature pool access, gym

were wonderful at acclimating our luggage for early check in and check out

and hot tub gym usage

i had to wait 2 1/2 hours for my room, when i request a early check in, only problem i need

was generally happy visit. pool and need to cleaned. sand in both..

had to use their gym and the staff there was not super welcoming and their pool which is advertised it’s under

was able to get just enough quarters from the front desk for laundry

the gym and the pool were great. i also loved the are where breakfast was served.

breakfast was shared at el canaria, for the price difference paid to each hotel, i would expect a

location was great. the strip is walking distance. food, night life, casino and the beach.

in addition i didn’t like the fact that the pool and hot tub were at the holiday inn

i didn't go in the pool, it was full of kids jumping in and out and you know what that means

you have to go down the gym to get water with a plastic cup every time you feel thirsty since i do not have my own

working one elevator of two, laundry room closed, don’t have a parking, breakfast is to go

facilities had a gym which was nice and a 24 hour open market with drinks and quick foods for a late night bite

the laundry facilities i felt were over priced, and the elevator was a little sketchy

the breakfast was limited but the location was fantastic.

good location, free wifi, free water on your room

the wifi in the room was spotty

while the room was nice, the wifi in it just didn't work

d they never got it to work effectively) and little amenities one

clean as a whistle, extremely courteous staff, well-trained, room service was great

breakfast was available but a little pricey

pool was bigger even the adjacent property’s pool was too small

designed boutique hotel, you can use their sister property next door which has a great pool and jacuzzi

continental breakfast was slightly basic but could be substituted for warm breakfasts which were excellent -

one more annoying thing - they charge an extra 75 usd for early check in or check out

the room, views, pool, staff and food were fantastic!

the pool/ rooftop area was so picturesque and pretty

could use music in the pool area

bathroom door handle is not well attached (room 555), breakfast was included but not good ( please get better quality food on every type of bread and

the jacuzzi and pool

the kitchen is equipped with basic essentials

gym is very basic.

good location, excellent beach and pool facilities, friendly staff, excellent cleaning service.

pool area was awesome as we used it while waiting for our room to be ready

very attentive and friendly, the pool was very cool

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

a really nice gym

of the hotel control with covid but had to make reservations for the pool or gym

we enjoyed the pool and bar. staff was great.

favorite part of the hotel was the swim up bar & the slide

the restaurant bar at the lobby

they are able to give you a $17 daily credit to their snack bar in the lobby

pool was a bit cold, no jacuzzi.

room was smaller than expected and the pool area was very small with no hot tubs.

one elevator, loud air conditioning, shared pool with restsursnt

pool looks dangerous for my 6 year old, i recommend adding a fence to the front or don’t allow kids

made the kids feel a little off

having the ability to cook, do our laundry, and

spectacular views from the rooftop bar area

out to date. sexual kit in the room when they knew i was traveling with kids

the place, the bar down stairs and the roof top bar as well

good selection of breakfast food. excellent location.

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

) also, it would have been nice to have espresso-based coffee at breakfast

the facilities stated they had a gym, but when i arrived, there was a note on the door that the gym was closed due to renovations

it is close to where i was working. the availability of a gym.

lot of broken (or close to broken) facilities, such as in the gym or the toilet in our room

the gym- i travel for work but also i workout a lot

was great - close to where we need to board the cruise ship laundry facility was

the laundry facilities

to cruise terminal good location close to the casino and just a short 75 cent bus ride to old san juan

we were able to flag a man walking by with laundry cart, and he said he didn't have us listed for the night

it was bolted down in the lobby in the laundry room

loved the gym size and equipment options

no kitchen

2 bathrooms, a large bedroom with a comfortable bed, a large living room with a murphey bed, a kitchen with a full size refrigerator, and two nice balconies overlooking the bay

the staff in the kitchen and room was nice.

i liked the roof top restaurant and the gym and the staff.

loved the guest laundry room and staff was always helpful and genuinely nice

the cruise terminal, lots of places to eat near by, excellent staff , great multi cultural buffet breakfast, lots of fluffy towels in bathroom, great size beds and rooms,

great breakfast, comfortable room with a great kitchen. location is amazing

staff, room, bar service

breakfast was cold and lacked taste

free breakfast in the morning and free wifi

clean room , great pool and free wifi

tv in room didn t work, pull out couch was filthy, wifi didn t work

small pool, free wifi, personal is in the good side.

wifi worked well.

we tried for hours and never were able to get on to the wifi

& scan panels on different sides in every elevator; cones at bottom of escalator but not top; no wifi at the pool

the room was very comfortable and the wifi worked well even after the hurricane when not many working wifi signals could be found

good size room and lightening quick wifi allowing a whatsapp call without any drop outs

wifi log on was a nuisance

i loved the pool and the view from my room as well

there was a shuttle that transports guest to old san juan

food selections, no casino, no massage salon, really nothing entertainment to do.

the bartenders from the wxyz bar were great, quick, and very friendly

very clean. quick check in /out . great location with casino.

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults