clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

rapido wifi, muy bien instalacion de enchufa y seguridad.

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

hot shower, strong wifi

we had no wifi and they refused to turn on the router upstairs

wifi is good

pool and jacuzzi are nice

the valet parking was fast and easy to use

hotel is very cute and well built, with a big swimming pool, a restaurant, private parking closed by a gate and it's in a calm and silent area

awesome big suite two bedrooms. nice bathroom good hot shower. two tv's. small kitchen.

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

swimming pool is super small and super, super cold

the kitchen has nothing, literally nothing to cook or to even warm something in the microwave

wifi was good and fast

beautiful ocean view from the balcony! nice pool downstairs. our family really enjoyed our stay

big rooms, all with sea view, comfortable shower, the pool looks very nice!

pool has been closed for a while and at the rate work seems to be done will be for at least another

swimming pool was nice and the location was ideal

location by the malecón was excellent. certainly saved the pool inconveniece

good value for money and wifi seemed to work well

great location, good wifi if you are near the router. very clean, working a/c

clean rooms, showers with actual hot water, decent wifi, central location, helpful employees

the staff is very nice, the wifi works well in every area

they have a good wifi connection

well furnished room with lovely view over the swimming pool

an amazing team of workers, i love the location, the cleanliness, just an amazing place and the pool and massages in the spa

location with many amenities ( good staff, parking, bar and restaurant, etc

cabinet fell off their rails onto the floor and we struggled to safely enter the ridiculous spa tub with moldy grody jets to take a shower, it earned the nickname gran fantastic dump

place to explore the town - right in front of the square and we had a lovely view over the pool

balcony, pool, air condition and restaurant

lobby was very nice as was the swimming pool

great location! good wifi!

wifi had no password, thus the wifi connection was not encrypted

the wifi worked quite ok, all services run smoothly, the staff is friendly and helpful

) the wifi worked great

the swimming pool in a secluded terrace is another plus

allowed us for early check in which is great

wifi worked ok

the wifi was pathetic in our room

the kids really liked the pool

pool area and it s furniture can be improved as they look a little old

the gym is available by timed reservation and very well sanitized between users

they also provide roku tv and wifi

wifi was slow most of the time.

the ac and wifi was very fast as well

wifi is poor

was hard to lock the balcony doors, there was no wifi inside the room

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

parking is great behind a gate maned by staff

is situated in the heart of centro historico, great little hotel with the basics and free gated parking

is in front of the port and center the private parking, the staff very cordial and attentive your manager pending

great location to the waterfront and zocalo frees secure car parking

ok wifi

arrived at hotel 7am early but they do early check in for us

trued to charge us more for an early check in than quoted

staff were helpful. place was clean. plenty of hot water. good breakfast.

pool was great and was surprised to find a small gym

staff was very helpful and restaurant was very handy for breakfast

the pool is quite small

the restaurant serves very good local cuisine, and i enjoyed my breakfasts very much

excellent wifi

there is a small but nice rooftop pool and a gym on site, and secure underground parking

car parking was awkward

no elevator in the parking

tried to call room service 5 times with no success

changed to a different one later) the wifi is low and unstable

this room

no wifi code was provided

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with super good and stable connection

they allowed us for a couple hours late check out

the pool was a decent size and there was a kid-friendly pool

furniture needs some maintenance, but overall it is very good and the pool water on this occasion was a little cloudy, but considering that there was north, i guess it

people nice.lots of near by restaurants.the pool view is good.

bed was confortable and the pool area is big

the pool was not open everyday which was strange

stay, finally had enough space not to have to put our clothes and items in random places, lovely pool area, nice staff, and a cafe just by the hotel which serves nice meals and coffee

nice service, nice rooms and enough space for parking at the hotel.

they are pet friendly friendly, the parking is right there at the hotel front which is amazing .

the pool was nice but could be cleaner

got at first one by the parking lot and there was way too much noise)

everything was clean and the pool also was clean. the staff was very kind.

stinky rooms, the air conditioning is deprived for that heat and no other amenities besides the pool

it would be nice if they also opened the pool at night time.

breakfast experience was really enjoyable, the mature lady as a hostess at the restaurant was

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

asked to pay for the room before my arrival even though it was not agreed so in the conditions - breakfast service is pretty

tinny thing not 10/10 is breakfast

the breakfast buffet was great

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

clean. nice pool area.

it has a swimming pool, towels are available at the reception

i loved the view. the breakfast and the kindness of the staff. the rooms were clean too.

access to the beach bars and clubs around breakfast buffet included beautiful view to the

the view of the ocean was amazing, the pool was nice and the breakfast was really good

breakfast included, swimming pool was nice, nice and comfy

great breakfast and location wonderful staff

excellent food and good value for the money. beautiful garden and pool.

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

room service & location

the pool over crawd

i like everything the pool, food , services

the lawn around the swimming pool was poor.

the gym is a little bit small, but it works well if you need to do some exercise

beach can be accessed from the hotel pool grounds

we do understand the situation with covid-19 that the pool and beaches were closed

the spa was wonderful as

nice mexican breakfast

breakfast was great. the meal was very good but on the expensive side

cluded) - staff were very friendly and helpful

breakfast buffet was very well done with a great selection on items, we really like the fact that

the restaurant is open until 10pm and room service was very reasonable ($2 usd for a late night cappuchino) (+)hour room service was very nice

wifi was down due to tower falling

wifi did not work well and not good cell phone reception in the room.

fast and reliable wifi

wifi was really slow

clean near airport free airport shuttle

nice pool area very sad

size, lobby,parking

nice spacious place with extraordinary breakfast options. good parking right under the hotel.

beautiful setting on the beach, lovely pool and restaurant. good value.

the valet parking wouldn t even say hello and had very little interaction with customers

location was excellent, parking available