the pool

breakfast and bar is also nice and prices are not over priced

slow check in, menu not available for room service, bar closing early, internet failing

great place for family with kids.

the pool itself was good size and perfect as for watching sunsets

the pool was pretty small and the private beach dirty

liked everything great breakfast we used the bikes and the kayaks

breakfast was in a nearby restaurant

only breakfast

staff of xenia and juan were exceptional down to the waiters alejandro & eduardo for our morning breakfast and snacks on the beach to the cleaning ladies victoria and sara

it has access to the beach (loved it), wellness events, and a spa for an extra fee, but it's worth it

nice pool

good breakfast. nice pool. overall it looks like a good location.

my kids love the kids pool with the slide

good breakfast. nice pool. overall it looks like a good location.

free breakfast is sweet bread, juice, and coffee

was great for a nice comfortable small hotel with an adult and kiddie pool, restaurant and billards room

location on the beach can't be beat and the pool is a great alternative to swimming in the gulf

several pools (indoors and outdoors)

swam at the pool at night and we were like alone alone

beach not the most beautiful but really enjoyed the pool

the open pool was being repaired

located near two shopping malls. very friendly stuff. descent wifi, moderate breakfast.

the glasses are dirty, the indoor swimming pool as well

there is zero parking for anything taller than 7 feet

parking lot entrance extremely narrow, elevators not accessible

no room service. the restaurant area gets too hot. is expensive.

i especially like the pool/jacuzzi area and the milkshakes

the breakfast was delicious, the shuttle to the private beach was quick and easy

the pool, restaurant area, and beach were all beautiful

the bed and pillows were amazingly comfy also the breakfast buffet is perfect!

the included daily breakfast was awesome--lots of choices and everything fresh, including juices and made to order

nice rooms, cheap and clean, breakfast included

it'll be great if they can place some umbrellas in the pool area

liked the location, the pool, and the rooms were relatively clean for the price

i don’t eat the breakfast there

the included breakfast

ds super enjoyed the pool with the slide

the swimming pool is clean

the facilities are great for families

we were in the swimming pool and the staff continuously cleaned everything around the area

we had a great time at the pool, and the poolside service was first-rate

pool area was well set up

the buffet was average with limited selections. price way to high for the breakfast buffet.

to have breakfast you have to make huge lines as if you were begging for food

location, amenities, restaurant, pool

the pool and the room

breakfast was good, nice pools, funcional wifi, clean and silent

great location, staff very helpful, breakfast very good definitely i will come back.

the breakfast was offered at a different hotel, which made it inconvenient.

room very confortable good breakfast employee are very gentle the access to the beach is good.

the included breakfast met our needs and had a little variety from day to day

the breakfast was good

breakfast was fine and the staff was super friendly all the time

the breakfast was ok, not great, and if you got there after 9am you had to wait to enter (hotel was

everything. everything was excellent! the pool, the gym, the room... everything!

no good option of breakfast for vegetarians

the pool had a pool bar we loved

one of the bartenders at the pool bar was a little unpleasant, but his more chipper and attentive colleagues

view of beach and pool was excellent

clean, beautiful ocean front views, very attentive staff, delicious food, resort style pool and location is unbeatable

the hotel provides beach chairs and umbrellas to their guests with bar service

good wifi for remore work

location, pool, beach on site, restaurant has buffets it has a convenient store and starbucks

are very good, fair and reasonable priced, good staff and services, nice for families with kids (pools, kid club with lovely carers)

iove the customer service and excellent room service !

great for kids

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

the pool over crawd

i like everything the pool, food , services

room service & location

excellent food and good value for the money. beautiful garden and pool.

location was excellent, parking available

nice spacious place with extraordinary breakfast options. good parking right under the hotel.

the valet parking wouldn t even say hello and had very little interaction with customers

left side swimming pool water a bit cold

nice pool area very sad

size, lobby,parking

hotel has an incredible location, parking, swimming pool, private beach, ocean view, nice wi-fi, food and staff…

the lawn around the swimming pool was poor.

maybe a cleaner pool.

we do understand the situation with covid-19 that the pool and beaches were closed

the location ,pool

great location dynamite pool. in front of gulf

the view of the ocean was amazing, the pool was nice and the breakfast was really good

good facilities, including gym

hotel otherwise was very clean tidy and liked the pool and beach

access to the beach and pool was great

stinky rooms, the air conditioning is deprived for that heat and no other amenities besides the pool

it would be nice if they also opened the pool at night time.

everything was clean and the pool also was clean. the staff was very kind.

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

breakfast was not worth the money.

tinny thing not 10/10 is breakfast

breakfast experience was really enjoyable, the mature lady as a hostess at the restaurant was

asked to pay for the room before my arrival even though it was not agreed so in the conditions - breakfast service is pretty

nice service, nice rooms and enough space for parking at the hotel.

the opening hours for the pool. need more

secure parking comfortable very clean

looking hotel, spacious rooms, big parking, good brekfast for 90 pesos, locations is convenient - between historical center and boca

loved the pool!

the pool was a decent size and there was a kid-friendly pool

there were not that many snack and drink options in the pool area

a very good place. pool a little dirty.

people nice.lots of near by restaurants.the pool view is good.

good price, on the promenade, great restaurants around it.. i loved the pool, beds were huge

they allowed us for a couple hours late check out

wifi was good and fast

changed to a different one later) the wifi is low and unstable

no wifi code was provided

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with super good and stable connection

this room

big rooms, all with sea view, comfortable shower, the pool looks very nice!

swimming pool was nice and the location was ideal

however, there was a dilapidated building across the street with a horrible looking swimming pool

beautiful ocean view from the balcony! nice pool downstairs. our family really enjoyed our stay

the hotel pool & hot tub are nice and quiet and good

swimming pool is super small and super, super cold

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

awesome big suite two bedrooms. nice bathroom good hot shower. two tv's. small kitchen.

been nice to have something in the kitchen like glases or plates

the kitchen has nothing, literally nothing to cook or to even warm something in the microwave

rapido wifi, muy bien instalacion de enchufa y seguridad.

clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

hot shower, strong wifi

we had no wifi and they refused to turn on the router upstairs

wifi is good

hotel is in an ok location, not too far from the center, reasonably clean, has a parking and a nice pool

the pool was pretty great and they had plenty of towels for the pool

the valet parking was fast and easy to use

wifi was down due to tower falling

wifi did not work well and not good cell phone reception in the room.

wifi was really slow

fast and reliable wifi

room was clean, comfortable, free breakfast, front desk excellent and professional, the shuttle service to the airport on time, and very good service

wifi is poor

was hard to lock the balcony doors, there was no wifi inside the room

wifi was slow most of the time.

ry poor signal)

the ac and wifi was very fast as well

wifi worked ok

the wifi was pathetic in our room

gym was not a/c-ed which made working out at 30 c rt a bit difficult

trays of room service stood on the hallway for two days

nice lobby area with bar and restaurant

balcony, pool, air condition and restaurant

lobby was very nice as was the swimming pool

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)