carmen at the pool was fantastic and took such great care of our group

the staff seemed to add up my tab at the bar and restaurant incorrectly and accidentally overcharge me

the lodge (where you find the open restaurant, a bar and several sofa/armchairs where you can get wifi and work) is beautiful and is a few meters

the pool area with a bar and a floodlit at night, jungle view platform was superb

cute, very clean rooms with modern facilities and a great bar and restaurant

a mini bar with small fridge will be a great bouns

the pool is worth its weight in gold after walking and climbing the ruins all day

i complained at the front desk, i found out that some of the people were children of the staff -- kids at 2 a

kids loved the pool and games room

right in national park. walking distance to all ruins. restaurant and bar on site.

wifi in rooms, but the restaurant area mostly works

poor wifi, but it's the jungle, so you can't really complain.

limited hours for wifi and electric

wifi was slow and only worked in the reception, but we weren't at tikal to check our emails.

no wifi in the rooms, but we're in the jungle. it was nice to disconnect.

you can have a dip in the pool or lay down on the sunbeds and the staff can help you with everything from guided tours into

staff, great pool, great food (try steak

location to national park, pool was great and friendly staff.

beautiful garden and pool area

access to park, extremely friendly staff throughout, great pool!

wifi reception was patchy for me.

we didn't have wifi at our house, but that is just a small detail.

wifi didn t work 100% in our room

and seperate wifi for different areas

d this is absolutely not their fault) there were a few

wifi didn t reach our room.

strong wifi

our room was clean and quiet, and as a bonus, we could generally get wifi, although this was stronger in the restaurant/reception area

it provides free parking and very decent wifi

and they definitely need to approve the wifi

very helpful staff. i was very pleasantly surprised at how well the wifi worked.

the ac and wifi worked well

wifi quality sometimes good, sometimes not

room 7 wifi poor

moved from room 14 to room 12 because the wifi in room 14 was not good at all

no wifi, no hot water, dirty

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

no wifi

wifi, easy access

our room was simple but comfortable and the wifi worked well

expensive laundry service.

the rooms are of a high standard and the restaurant and bar are excellent

delicious food and courteous restaurant staff guacamaya crocodile iguanas laundry service

beautiful views of the water, a pool, restaurant and bar and beautiful walking trails around the

i personally didn’t like that there was no self service laundry

no wifi.

good wifi, great location, comfy room.

the place had a huge room with a great view and great wifi!

wifi a bit patchy but overall pretty good

wifi a bit slow

all you need , hot water , wifi , air conditioning , lake front

the wifi was in and out. but i mean i could also survive without it for a while ;)

the lake from the shared patio, good water pressure, wifi and hot and cold filtered water

wifi was very slow, which made planning the next steps in our trip difficult

the wifi wasn't that strong and the walls are paper thin so you can hear everything.

the wifi didn't work in the room and the tv channels were fuzzy and one english channel only.

wifi is fantastic

wifi does not works everywhere

wifi did not work in my room -- too much masonry

location is fine and wifi works well

th a charge) - big and comfortable rooms - nice shower - good wifi

and they let us check in at 6am

very clean. very central. great views. desk for working!!! fast wifi. best hot showers.

didn t ask, so would

everything but the wifi

was a bar upstairs and a speaker with loud music just above my room

also our room had a bar next door but it got quiet before midnight

bar on the rooftop

the hotel is right by the water and has a bar and resto on the top floor

the bar on top has a great view

wifi is a bit hit and miss

it has good wifi, does offer free water

the wifi signal was fine and internet was ok

great wifi and a jetty across the road so you can just jump in a cool off

while the wifi was good in the room, it didn't seem to reach the roof top terrace

the breakfast was delicious and had a few options to choose from

a little pricey for flores perhaps, but still pretty good value, especially for the breakfast which was amazing

great breakfast, and especially the fresh fruits! wonderful staff!

breakfast is included and delicious

was very nice and welcoming, let us do an early check in

arrived early had arranged for early check in

wifi and ac 10/10 working really well

the pool

pool poor

the pool was green so we couldn t use it

there is so much to do- restaurant, pool, kayaks, hammocks, comfy couches and stools by the water

landscape from the bar is absolutely incredible

they offered a free airport shuttle when we arrived

there is also a nice restaurant and bar down below which serves really nice food, and again, is perfect for watching the sunset

also how immaculate the linen was, gorgeous fresh laundry smells and clean towels everyday

central location, very clean, great air con, free airport shuttle for 3+ nights

very nice hotel in the centre of flores, rooms were good, decent wifi.

the wifi was barely working. the bathroom was a bit tiny.

xt time

got sick from undercooked eggs one morning, and the wifi connection sucks in most rooms

wifi in my room, 303, was spotty and kept cutting out and said i had the wrong password

the room was large and offered lots of space. the location was great. wifi worked well.

very weak, intermittent wifi, no hot shower

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

the wifi worked well. i thought the price is good. but now i know it was too high.

air conditioning, wifi and location

rooms and bathroom are state of the art good wifi

good wifi complimentary water attentive staff quiet cabins very good reception staff

lovely pool and a great open plan restaurant and bar area

breakfast

beautiful location! breakfast was amazing, staff were friendly. cannot fault anything.

room was very spacious, clean with comfortable beds, well maintained furniture, fittings and good wifi connection

wifi very strong

location. access to many small markets. nice staff. decent wifi. good hot shower.

exceptional speedy wifi within our stays in guatemala

had issues with wifi and fd helped right away.

wifi is strong

bed comfortable, ac and wifi good

hot and powerful shower. good enough wifi. big room. free drinking water. great location.

wifi is decent

hotel was great - in a perfect location in flores near everything and with good wifi

staff, great breakfast, perfect pool and location at lake

very attentive, the room was comfortable with the things to spend a great night available, nice pool to relax

the swimming pool and restaurant are a beautiful spot to spend time there

requested a shuttle from the flores airport, but then they did not show up when our flight was delayed, so we

view from pool and bar are amazing at sunset

location and included breakfast in hotel petén

the views are incredible and the pool is sooooo relaxing

the breakfast was just ok, but it was offsite at another hotel

guests have access to the pool at hotel peten (a couple doors down), and the free breakfast is delicious

great location, and they arranged us an early breakfast at 5:00 am before our shuttle

there is no free shuttle, we had to pay; the gym is not working, all 3 machines there are not working, there is just

pricey for guatemala and the breakfast was not very appetizing

great location with air conditioning, top quality beds and free shuttle to the airport

is no airport shuttle even though one is listed on here

limited selection for breakfast - bed bugs

wifi in the room is advertised

wifi was unusable

wifi virtually non existing. safe in room had no key.

wifi worked well too

wifi was poor. due to a night club nextdoor you won t get a sleep during the weekends

we loved the pool, it was clean and a very comfortable temperature

room was great, pool was great , staff very friendly and super helpful

the swimming pool and surrounding area is immaculate

hotel with pool for family with small kids

expectations across the board, great pool area, really good location, super comfortable and best of all the staff are wonderful

the wifi did not reach our bedroom at all.

the wifi was terrible

the wifi did not work in the room

staff were helpful, wifi worked well, it was extremely clean

pool was a little dirty, wifi was very slow

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking