right at the laguna serves delicious food, the rooms are clean and spacious and we enjoyed the pool area

delicious food and courteous restaurant staff guacamaya crocodile iguanas laundry service

the shower water to be lukewarm, make sure that you do the laundry somewhere else as the prices are high, and communicate with the hotel about your arrival

the rooms are of a high standard and the restaurant and bar are excellent

i also likes the little bar of soap that they provided

i would definitely stay here as opposed to the ixpanpajul hotel because of the pool

our room was simple but comfortable and the wifi worked well

no wifi

no wifi, no hot water, dirty

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

wifi, easy access

the ac and wifi worked well

very helpful staff. i was very pleasantly surprised at how well the wifi worked.

wifi didn't well in the room, but that didn't matter as it worked perfectly from the hammock

room 7 wifi poor

the wifi works pretty well

wifi didn t reach our room.

strong wifi

our room was clean and quiet, and as a bonus, we could generally get wifi, although this was stronger in the restaurant/reception area

the wifi connection was very slow. poor lighting in the room and the ac didn't work.

wifi was rationed

unless you need to work online wifi in whole region may not good all good

d this is absolutely not their fault) there were a few

we didn't have wifi at our house, but that is just a small detail.

wifi didn t work 100% in our room

wifi was slow and there was not a claro booth nearby to get hotspot data

the staff are friendly and helpful. the pool and garden area are well maintained.1

room was great, pool was great , staff very friendly and super helpful

the swimming pool and surrounding area is immaculate

and well maintained hotel structure, courtyard and pool

great quiet room. good size, nice bathroom. amazing quiet pool. lovely staff.

was a lovely little place, the rooms are on top of a laundry place and they did our washing for us

conveniently, they also run laundry

it is part of a laundry

it’s very handy as the place has a laundry

laundry is provided with minimum

the wifi was terrible

the wifi did not work in the room

the wifi is also super spotty which made working from the room impossible

pool was a little dirty, wifi was very slow

wifi not working

but delicious breakfast, super clean, ac in the room, personal was super attentive and nice hans helped me so

quaint, clean, lovely staff (especially hans) and a wonderful breakfast that you order from the menu

a little pricey for flores perhaps, but still pretty good value, especially for the breakfast which was amazing

great breakfast, and especially the fresh fruits! wonderful staff!

the breakfast was delicious and had a few options to choose from

the pool and decor

cluding the cleaners and the guy that cleaned the pool) the swimming pool was an oasis of peace very good and complete

the location was great, near to flores. there was a pool on the hotel.

perfect location, nice pool and restaurant

the decor and pool

st century problems) the wifi is not great in the rooms

and

the wifi was in and out. but i mean i could also survive without it for a while ;)

all you need , hot water , wifi , air conditioning , lake front

the lake from the shared patio, good water pressure, wifi and hot and cold filtered water

hot and powerful shower. good enough wifi. big room. free drinking water. great location.

excellent value for money, super kind staff, awesome location, good working wifi, pleasant room!

wifi is strong

the wifi worked well in the room too

wifi is decent

wifi does not works everywhere

wifi is fantastic

wifi did not work in my room -- too much masonry

the wifi didn't work in our room

wifi worked really badly or not at all

complementary wifi and shuttle to the airport at the end of our stay was excellent

wifi did not function

loud; expensive; wifi did not work in the room

wifi worked great during my entire stay

very clean. very central. great views. desk for working!!! fast wifi. best hot showers.

wifi doesn t work really good.

and they let us check in at 6am

everything but the wifi

room was very spacious, clean with comfortable beds, well maintained furniture, fittings and good wifi connection

very clean wifi was good nice views

had issues with wifi and fd helped right away.

location. access to many small markets. nice staff. decent wifi. good hot shower.

price extremely reasonable and very good wifi

the room was large and offered lots of space. the location was great. wifi worked well.

good wifi in the room

the wifi worked well. i thought the price is good. but now i know it was too high.

air conditioning, wifi and location

very weak, intermittent wifi, no hot shower

wifi didn t work well at the rooms, there wasn t a safe in the room, there was no place to hang

wifi was strong

wifi very weak in the room. outside it was working .

no wifi in the rooms but strong in the lobby and the restaurant.

the wifi was barely working. the bathroom was a bit tiny.

the wifi didn't work properly on my computer/phone

wifi

wifi is a bit hit and miss

great wifi and a jetty across the road so you can just jump in a cool off

it has good wifi, does offer free water

pricey for guatemala and the breakfast was not very appetizing

all night, front desk charged us despite already paying agoda, front desk offered us coffee at breakfast then asked for money

crummy pool

expensive for what you get, included breakfast very poor compared to what the sell on the pictures on the advertisement it’s half what

breakfast was terrible (you are only allowed a set breakfast of dry pancakes if included in your

the bar on top has a great view

bar on the rooftop

nice staff good location and bar on rooftop

was a bar upstairs and a speaker with loud music just above my room

the hotel is right by the water and has a bar and resto on the top floor

arrived early had arranged for early check in

i really liked the late check out which allowed us to spend the morning in a kayak on the lake before grabbing a

central location, very clean, great air con, free airport shuttle for 3+ nights

roof top terrace, sunsets from the bar spectacular

free shuttle to the airport on our departure

were not informed that we can get a shuttle to the airport we took tuk tuk whilst other guest got

we enjoyed the pool and the view

we had to get up too early for breakfast, so they provided us a packed meal

they also had a bar with great views and the entire hotel was very clean

sit you down for breakfast and serve you your choice from a small breakfast menu

we couldn't have breakfast because we had a really early tour but the staff packed us a lunch box

breakfast was served in the neighbor hotel and i had no problems getting it and it was good

pool

nice place, good location, friendly and hellpful staff, good airport shuttle.

the views are incredible and the pool is sooooo relaxing

breakfast could be better for the price.

wifi in the room is advertised

wifi was poor. due to a night club nextdoor you won t get a sleep during the weekends

no wifi connection in the rooms

the wifi sucks,we barely had internet access while in our room,we had to stay in the waiting area

wifi worked well too

very nice hotel, friendly service, good breakfast and food in the restaurant

the front desk helped coordinate tuk tuks, and the restaurant had a wonderful breakfast

the pool was a little chilly, but got full sun

the lounge area is beautiful, the staff is pretty kind and the pool is clean

lovely decor. welcoming helpful staff. nice food. hot shower. big bed. great breakfast.

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

wifi was good

good wifi, great location, comfy room.

i cancelled another booking on the island of flores because i compared the reviews about wifi, and this one did not have any negative reviews about the wifi

wifi a bit patchy but overall pretty good

no wifi.

the wifi was a bit slow at times, but apart from that everything was perfect during our stay.

wifi works well

wifi is pretty good, there's hot water and the ac and fans etc all seem new and well maintained

kind staff and beautiful terrace. comfortable room. strong wifi.

t a sim card with data before)

wifi and ac 10/10 working really well

swimming pool was small but luckily we enjoyed swimming in the lake

the pool was green so we couldn t use it

the so called infinity pool is a very small pool and was not very inviting

the pool

rooms and bathroom are state of the art good wifi

good wifi complimentary water attentive staff quiet cabins very good reception staff

pool is awesome

the pool was the perfect temperature to cool off and big enough to do a few lengths, or there s

lovely pool and a great open plan restaurant and bar area