the pool, the staff, and the room.

i couldn't get in the pool cause it was windy outside

clean, the pool and bed was big and comfortable

the room, breakfast and pool

location, pool

the bar closed early on monday night

right on the edge of campus so you don’t need to rent a car if you’re visiting with your kids

a queen room would either be for 2 separate people or a family with 2 kids so more storage and hanging space is a must

the terrace and pool are particularly gorgeous (and the pool attendant super friendly and helpful)

room was clean and we enjoyed the rooftop bar with the live music

the gym was good. the staff was nice.

breakfast was good, is not the most varied one but it was more than regular continental breakfast

they are under renovation, so unfortunately the pool was closed at this time.

breakfast was a disappointment. i guess because of the chinese virus

the coffee bar is great as well as the breakfast choices

able to do early check in

laundry didn't work

ice inside laundry, old equipment

additionally, i was allowed an early check in once the room was available

noise all the time, mildew air, laundry out of order, cold water showers, one very flat pillow per person, wi-fi very weak

the pool wasn’t open and the food was good but not all to great for my liking.

initially the gym was also not cleaned

was music until 11 pm at the pool and started very early also

was clean, modern, no odors, the pool area is nice, pool is warm, the staff was friendly and helpful

no microwave and the pool was out of order the first day at the hotel.

cable wasn t working in the room, wifi doesn t work

wifi access very and breakfast poor.

convenient and easy to sign on to wifi, get things done, move on

the wifi facility is not really good in the room

pool was nice. room was fine, as expected.

there is a delicious italian restaurant, golf course, spa, gym, the biggest pool i have ever seen

booked a suite for 2 adults 2 kids on booking

great gym (technogym equipment)

the bar and lobby need a bit more atmosphere

pool, bar area, shopping

choose wisely :) with two teenage kids it was a comfortable getaway stay, 2 sofa beds are fine, but kids were used to their own queen

in addition, i would like to thank jessica (front desk) to give us a late check out at 4 pm

breakfast was great and the hotel restaurant offered a menu with a good variety of food

staff was polite and they gave us the room at 6am eventhough we did not ask for early check in

breakfast times too short bar inventory needs premium brands

staff, nice amenities like pool/gym

the hotel also does not charge extra for a pet to stay with you which is huge since most places charge a $60+ pet fee for my small, senior

found the bar a little expensive -

liked that the property had a gym and a pool

pool was beautiful

impossible to hang wet towels, gym clothes and toiletries at the same time

room very clean with kitchenette

/ spa deck is nice, but is severaly lacking in amenities

the pool was beautiful with friendly staff helping with towels amnd engaging with kids

the pool and spa area was so pretty i loved it

the room and the bed were very comfy, the kitchen well equipped (although could have a kettle, more pots and bigger plates (for salads, etc

the pool attendant leon was amazing. friendly and helpful.

equipment of the kitchen was very poor

lack of kitchen basics like salt and pepper or any such items. knives are very dull.

a bit dirty. small fridge, bad and old kitchen stuff.

great location! excellent view off the balcony. nice having a kitchen.

and clean, nice pool area

thing i was disappointed at was the pool being closed but the gym open

beautiful room and pool area. friendly, helpful staff.

pool had too many leaves

communal areas in this hotel are good - the gym is modern with a few cardio machines and a weight-lifting area

a local who really needed the wifi for work, and a place to stay while waiting for a 2 day internet outage to be fixed

location is perfect, wifi was fast

the wifi is terrible in the room! room 313

the wifi didn't work.

stayed 2 nights, i like it here, the rooms are nice and smell good, and the wifi is strong, and the mattress is

there is a playground across the street for kids of all ages

lovely room, with nice kitchen and full refrigerator

everything. great location, suite was roomy and comfortable. kitchen very nice to have

was the perfect size, beautiful view of the pool and marina

the pool and the penthouse gym

lovely, big apartment, with proper kitchen and enough kitchen equipment to make a meal.

the sofa bed for the kids was not very comfortable

really liked the room, pool area and gym

love the location of this hotel, the gym has a peloton bike and the pool is relaxing

the in-room kitchen was nice to have with two young kids, and it was well-stocked with dishes

odor of chlorine in the bar restaurant from dish easher

everything was great we didn’t have chance to visit the gym

laundry service

also, the gym was a room 5 feet by 5 feet w one treadmill and one peloton bike

they say they have a gym but it isn’t really a gym

wifi was not bad, but a bit slow for what i normally require

wifi connection was great

the facilities did not match my expectations for a 4 star hotel wifi was very weak and slow in my room the quality of bathroom tissues were very poor

and wifi slow

food, bar and snack shop are a bit pricey.

very comfortable, clean, no frills, but has a kitchen

staff are super friendly and helpful, having a private kitchen is great and helps a lot, the room is very nice and tidy

parking well lit. on site laundry

plus, since the room had a kitchen, i was able to cook all of my own food--which is great since i have so many allergies

space in all facilites bedroom, bath and kitchen

reasonable pet fee

true to the recommendations i read, got off a cruise and was allowed early check in, to rest my tired bones

the room had a kitchen and small dining area which was great

charged me 30 usd for early check in

good stay ,nice place, accommodated my request for an early check in.

was clean, the staff was awesome - the pool was great, too.

gym is in the basement

travelled with my children and we have choosen the property because it has good size of pool, gym and a bar

hotel bar had the weirdest hours and was never open

on the lobby bar should have had an extra person attending the people on the lobby bar

it was a good set-up for working from my room and the wifi was fast

free wifi kept dropping out which was very frustrating

terrible wifi

recommend not requiring to be or become loyalty program member as condition for free wifi

the wifi worked well

the wifi was good and the room was comfortable

bathroom curtains had mould. electric outlets didn t work. wifi spotty

wifi was great, nice size rooms

the location is decent, and there is parking, wifi and hot shower worked, saw no roaches, rats or corpses, and that's just about all that s

trouble with the wifi at first but later it worked ok

close to airport and cruise port. nice pool area and patio overlooking lake. nice breakfast.

pool was closed but i understand why

breakfast .? containers empty

wish i knew about the shuttle sooner

no free breakfast

they gave us an early check in which was convenience for the reason we were there.

they had a pretty nice pool, but they also had a free coffee bar and a 24 hour gym

very close to vanitian pool and miracle mile

and the pool was very spacious and clean , only problem i had was very minor and they were quick to fix it

and they also have a very nice restaurant and bar at the hotel as well

roof of gym broken. we couldn’t get in the hotel from the pool door

we requested linens for the hide a bed and waited an hour with kids in pj’s waiting to go to bed

gym, pool closed, no breakfast, had to go to desk for tp and coffee cups

kids had fun in the pool and enjoy the lake view

they were walking very heavy on the floor while my kids was sleeping

there was no wifi, despite that being advertised

wifi did not work. employees are young girls without a clue.

condition of the room subpar, worse wifi ever

wifi was spotty

free wifi

would be amazing if you offered cruise shuttles to the port and parking , i'd willingly pay for parking for the week if you offered a

gym needs maintenance or an upgrade

pool had an out of order sign, but we saw people swimming.

restaurants, the staff and the pool area

it’s now 11pm my kids asleep, sweating

like the breakfast comfortable bed quite rooms

name is super similar to another hotel so we took the wrong shuttle and ended up at the wrong hotel at first

was disappointed that the whirlpool was out of service and that the swimming pool temperature was so cold my kids couldnt stand to

pool was nice and the hotel was very clean

they have tables and chairs by the pool

the restaraunt was friendly and good bar food

full kitchen and a value as it was less than 2 - one bedroom units

drinks at bar were a little pricey

basic breakfast was ok , no shuttle airport service , coin laundry is good

spacious room, bar with food available later at night

it has its own bar and restaurant with a great view

the room was clean and comfortable and i loved the outdoor area near the pool

clean and very modern in decor- a bonus was being 10 min from the airport and having a free shuttle to get us there

was variable the friendliness and helpfulness of the employees at the hotel shuttle was well arranged, friendly man view was

nice pool modern furnitures and spacious bathroom

breakfast not included

pool was very nice

greatly appreciated the convenience of the shuttle to and from the airport--and i was amazed that a hotel so close to the airport could

shuttle late

pool is incredible

very happy with hotel staff and morning breakfast was very delicious and kids loved the pancakes

my family enjoyed their stay, especially my son who practically stayed in the gym

loved the free hot breakfast and free happy hour

me wrong price twice, shuttle 30 minutes late, crummy breakfast; gym horrible with no towels or

a lounge and a kitchen and two bathrooms

the kids adore the pool and the game room.

pool was closed

loved they had a bar/restaurant that was still open when we go there

pool is open

pool is spacious and good place to relax after a long flight

wifi in the room very unreliable, however, the lounge/lobby one is good

the wifi sucked , other than that it was great ud83dudc4dud83cudffe

excellent wifi, convenient shuttle to and from airport.

wifi could've been abit stronger in some areas of the hotel

of wifi could be improved

near the airport and with free shuttle services. no need to pay uber.

having a hotel shuttle bus makes it a lot easier

loved everything about the room especially the spa tub inside the room i will definitely recommend and be back

can hear outside, a lot of kids making noises and partying because it’s friday

around the airport have gotten very expensive and this was reasonable and they had a free airport shuttle

the pool, the gym and the coffee store were amazing

staff, great breakfast, wonderful staff and a free airport shuttle that leave every 30 minutes

the pool was the size of a spa....

shuttle to the airport, no charge

pool was broken but we used next doors and it work out fine.

to airport, early check in was most appreciated

nothing to complain about. maybe just the shuttle times were a bit off for pick ups

i loved the cleanliness, and the small kitchen in the room.

we loved the convenience of the airport shuttle and our shuttle driver on 5/13/24

as a woman traveling alone, i appreciated having a bar onsite

wifi was poor- kept cutting out - the desk kept telling me to restart my computer - when i did, it

wifi is poor

was too soft, pillows were low quality, unable to upgrade wifi despite 4 phone calls, front desk requested payment despite paying through online service

was great, spacious and very well equipped wifi was good restaurants in easy walking distance not too much noise from the airport

liked the room size, kitchen, bed was comfortable, cable tv was great and the wifi worked well

the parking i have to pay and i dint know about it , and i have to pay for the wifi

the wifi

free shuttle bus and good wifi

extra charge for in-room wifi. breakfast doesn't open until 6am

had to pay for wifi

i really liked that we could have also done laundry

more space in the breakfast area

i did not have any issues, i felt secure, and i loved that i had laundry facilities.

wanted to try the hot tub and pool, but didn't get the chance too.

pool area is clean and great for relaxing

pool , gym, friendly staff

location and the shuttle service

smoking closed to the pool not good to mant kids playing around should be smoking designated

the pool was not open

restaurant on site. pool was great. food pantry. free shuttle to and from airport

i did not have a chance to try the swimming pool here

lack of dumbbell options in the gym and non working treadmill

staff was very friendly. breakfast was varied and filling.

the sign for the opening time of the gym said 6am but it actually opened at 8am.

old building and decor really basic breakfast and could be over crowded laundry machine didn't take our card so had to go to to gas station to get change room service only

the pool water doesn't look clean at all, and the area.

could have been a little more choice at breakfast

nice pool

no breakfast due to covid-19

i didn't like was the laundry facility it was very small i feel that they should update to a new washer and dryer other

pool hours. we arrived about 6 i believe and hours were advertised as dawn til dusk.

front desk was very helpful breakfast was amazing rooms were cleaned properly beds were comfy

buffet breakfast variety and delicious pastries

comfortable, baby crib, two car parkings, pool, large breakfast and long interval hours to actually make it

breakfast is from 7:30-9:30, but at 9h, not much food left (so if you are hungry in the morning,

wifi down

poor or no wifi! staff could be more friendly

room large and lots of hot water, wifi excellent.

location, wifi, bed.

wifi was not very good. we kept losing the connection.

clean. good towels. great staff. nice housekeeping staff. nice pool area.

too much chlorine in the pool

the pool is always clean

the pool area was fantastic - a large pool with both a deep and a shallow end, heated the perfect

everything you would expect from a good motel, and americana vibe in the pool area.

is so good and host is super helpful with early check in and if i told any problem they were ready to address with best customer

laundry service is way too expensive compared to other hotels

laundry facilities were clean, nice fitness center

the staff was friendly and helpful and supplied extra towels, washcloths, kitchen utensils, cups, plates, upon request with no questions

laundry facilities were clean, nice fitness center

on site laundry facility was helpful

location was convenient for us, wifi was good, room quite large.

wifi was great, had lots of extra pillows, and safety box for keeping values safe

poor wifi in the room. it was dropping too often. only basic cable was available

internet/wifi was slow, plugs provided in desk so loose they don't hold a charger

wifi was of a good standard

was good, very clean and comfy, room has kitchen, a desk if you have to work and internet was very fast, 100% recommended

close to miami airport the breakfast

very friendly, and didn’t charged extra for an early check in.

the room was large and comfortable with a small kitchen included

laundry room floor was trashed

were doing renovation so the gym wasn’t available

the staff was pleasant, pool was clean & inviting.

cleanliness -- overlooked the pool. very quiet.

didn't have a hot tub out by the pool, figured it would

like if someone left sweaty gym socks in the room

clean, spacious, up to date accommodations, pool, convenient location

breakfast was included, but breakfast started at 6:30 am and i had to get on the shuttlebus by 6:00 am

clean and comfortable worth your money, free shuttle to airport, rich breakfast

pool was great, location was good for the airport

convenient to airport, free shuttle to airport

they should have dumbbells at the gym

breakfast was in a bag to go due to covid restrictions

they have a real nice swimming pool and with a heated hot tub outdoors

it has laundry facilities and includes breakfast

hot tub was hot and the swimming pool was heated

also, a toaster was listed as a kitchen amenity, but was non existent

the laundry works very well and helps for those that are travelling for many days

the availability of the shuttle to and from the airport, the valet option, the spacious room, the kitchen amenities, the quietness of the rooms, and the courteousness of the staff

/ free appetizers and drinks on monday, tuesday and wednesday evenings / nice breakfast/ gym / pool / free laundry / computers + printer for boarding passes / free shuttle to the airport /

the full kitchen in the room was a very nice amenity

we are still in a pandemic and i was traveling with kids staying for 9 days, i didn't like that housekeeping was only once for the stay

nice size pool and gym

reception gave me a late check out which was really kind as i had a late international flight

the hotel staff was nice especially the bar tender i don’t remember her name

great room - full kitchen! nice pool area!

the shuttle operator was very friendly and helpful

the pool towels and bath towels were not soft. towels should be upgraded.

had a wonderful stay, everything was perfect from the room, staff, breakfast (Ábel is the best

we used the pool it was a little chilly but that’s due to the time of the year

room was good and nice pool area. breakfast was good, friendly staff

excellent room looking over the pool ,great bed great sleep ud83dudc4d

in no problem friendly and nice peoples shuttle bus was great services hotel employee was very helpful with our stay hotel employee calmed

room next door had very noisy kids but that is not the hotel's fault

comfy bed and pillows. location is very close to the airport. really nice gym and pool.

late evening food (w nice options) and bar on-site was great after a long day of traveling

they have a fabulous gym

breakfast was ok due to covid it was what it could be

it was clean.breakfast was always good ..they also offer gym & laundry which is always a plus

guest laundry was convenient

i like the shuttle service the lobby was always cool and the coffee station tidy and

laundry available on site (only two and two tho)

small gym onsite

early check in available

the pool was nice and the restaurant inside the hotel is a great idea

bar floor the entire floor reeked of smoke, so we avoided it

the hotel offers a fair gym and other ammenities, like a bar located at the roof top

breakfast could have been better.

me, location was excellent for what i needed, a functional gym with many options, very important for me, breakfast variety and drinking water available at all

the pool and breakfast

the room, the gym, the pool, breakfast provided, the location was great

due to covid there was no breakfast, no shuttle service, no gym or pool

great service, laundry, pool and gym

great service, laundry, pool and gym

cupboard and gym and laundry

) pillows, the hotel is designed for extended stay so there's a full kitchen, even with a dishwasher, and a note that cleaning is only available certain days

the free airport shuttle is great

the breakfast is the same everyday i miss a pool for the kids

close to everything. with a golf course l'ose.

great shuttle service & shuttle staff

at all hours (1, 2, 3, 4 &5am) adults and kids running up and down the hallways and slamming doors

in room would not be a bad idea for customers who probably need to keep medications or kids stuffs refrigerated

inside pool area looked a bit questionable but we didn't use it

clean, quiet, good view of golf course

very good breakfast

great location, great breakfast selection, extremely clean, and friendly staff

the self-serve laundry on our floor was cheap and very effective

laundry facilities were close, convenient, and clean

there is a parking on site and laundry room as well

booked this property multiple times between back to back cruises primarily because it has guest laundry

guest laundry available

breakfast was very nice

shuttle, breakfast, comfy beds and blackout drapes

proximity to the airport and the shuttle service were an added bonus

after spending hours at the airport and sleep deprived we took the early shuttle to the hotel and they allowed us to stay in the lobby til our room was ready

breakfast was exvellent. staff was friendly and the complimentary shuttle was awesome!

room was bigger than expected and the equipped kitchen was a surprise

love the entire over all staff the room the kitchens the laundry room everything was perfect the free airport shuttle overall

everything was perfect: thr people, clean, location, the kitchen

water pressure a little weak, far from the airport but with the free shuttle who cares

they receive packages for guests and have laundry

early check in was helpful after flying into miami before noon

oh hey, there's onsite laundry

close to the airport; easy accessible and often running shuttle; restaurant in the hotel.

the early check in tax

my mother is handy cap and they were able to provide a first floor room and early check in so that i could get her settled

laundry facilitiesare ok but you need a lot of quarters

the hotel has a swimming pool and it is awesome against the florida hot weather

pool

breakfast was good, food truck in hotel parking lot was amazing, have laundry

room was functional, outdated, noisy outside room as the workers were right out by our door by laundry room and would talk and yell loudly

the room has a mini kitchen with fridge and microwave

the room is fantastic. the kitchen is great. the location is also good.

the staff , the clean and comfortable rooms and the golf course

laundry services were not available, washer broken

springs golf course adjacent to rear of property

on our flight over and didn't arrive at the hotel until around 11pm and so never got to try their bar & restaurant the pilot house, but there were fridges with food and drinks in them available if

it is a modern hotel, with a nice bar, pool, parking, and everything you need to spend a couple days if you need to

new and was really clean, large enough for 4 of us ( mum, dad and 2 kids) for the night

the gym was small but contained everything you need for a workout

just wish the pool was at the back of the hotel instead of in front

the shuttle from airport and to the port for cruise was well organized.

location. & shuttle

to golf course & club house only 3/4 mile walk from hotel

the laundry room didn't work they always just sent you to the next hotel

close to the airport with a shuttle bus.

location and laundry

full breakfast everyday, full kitchen, very spacious, clean room, free happy hours every day from 5:30-7:30 mon thru thursday

i was on the 3 floor with 3 kids

really enjoyed having the option of a gym, laundry room and pre-packed breakfast

the pool being closed but i understand why ..

is no casino like it says

friendly but not annoying staff, pool was open all the time, 24hr gym that had decent amount of equipment, everything was good, honestly don’t have any complaints

the airport shuttle was quick in picking us up from the airport and easy to get back

i thought breakfast was included.

shuttle from the airport to the hotel was out of commission so we had to take an uber

comfortable rooms super clean good breakfast loved everything

breakfast was wonderful, the suite was much bigger than we expected, the outdoor courtyard /pool was great

willing to allow late check out

clean and very good breakfast

the pool was great and the kids enjoyed it

gym and pool very nice

clean and covid friendly, modern and really pretty, the staff was great and they have a little bar downstairs and a small snack shop as

expectation, lovely staff, very clean modern rooms, exellent walmart , dolphin mall and airport shuttle, fantastic breakfast

breakfast and gym.

the bar and restaurant are also good and serves food until 10pm

wifi was not working and that was a big reason why i had booked this hotel

wifi performance was terrible.

i used the gym - excellent, the pool- likewise. good breakfast. i managed a waffle. good wifi.

wifi was not working and breakfast was not good, there weren't good options for eatinf so i didn't

mbps), they even have a working ethernet wire

property i was only disappointed on the laundry room the machines are old and don’t work

the pool area was super slippery

thankfully, the kids had brought their tablets to keep themselves entertained

the pool was dirty w lots of leaves in it so the kids were dissapointed. crowded breakfast area.

food, pool, bedrooms, everything.