wifi was not working and that was a big reason why i had booked this hotel

mbps), they even have a working ethernet wire

wifi was not working and breakfast was not good, there weren't good options for eatinf so i didn't

the wifi was not really good

bed comfort. quietness. wifi service. breakfast.

new and was really clean, large enough for 4 of us ( mum, dad and 2 kids) for the night

still being cleaned, but she offered to let us place our luggage behind the desk, and enjoy the pool while we waited

it is a modern hotel, with a nice bar, pool, parking, and everything you need to spend a couple days if you need to

free airport shuttle

able to contact hotel for shuttle on the way there so we ended up getting a lyft after 5-6 calls to them

fairly new property, has a pool, gym and office space.

the pool was a bonus for the kids

nice & very clean. i don’t know if they had breakfast, cause we slept in. 10/10

so instead of making us pay for an extra night or a late check out fee, they simply held our luggage for us until we were ready to leave

pool was very cute location bed was great

laundry facility onsite restaurant on site just an overall comfortable stay

shuttle driver was great, helped my mom and joked with her which made her

very nice pool a tiny gym but enough to do some exercising, if you are addicted to working out

it's beautiful the pool the staff members everyone is wonderful even having old tom's bar and grill on the premises aside from having to order out if you choose having many choices of

they tried very hard to accommodate my late check out and when they couldn't i was able to spend my time at pool side

cigarette burns in the blankets, stains on the sheets and bugs on the floor, myself and my kids were very uncomfortable, when i called to have the sheets changed i was told they are clean

to golf course & club house only 3/4 mile walk from hotel

stayed on 10-15-2023 in room 113 the bathroom door did not shut, the phone did not work, noisy kids in hall late

thank you so much for our stay, the kids loved the pool

me and my kids for bite by ants

started off poorly, wife did not ask about the shuttle bus being a shared van with two other nearby properties so we waited a lot longer then we

friendly staff, clean rooms, directions to good food. shuttle to the ship.

free airport shuttle to and from the airport

very big comfy bed close to airport and free shuttle to/from airport and to/from cruise port

close to the airport with free shuttle to catch an early am flight; room was very clean and comfortable and appeared recently

booked this property multiple times between back to back cruises primarily because it has guest laundry

laundry facilities were close, convenient, and clean

there is a parking on site and laundry room as well

guest laundry available

the laundry seemed expensive and the breakfast could some fruits for veg people.

no bedding for the sleeper sofa and had to wait multiple hours for the front desk clerk to finish laundry and let us know some sheets were ready

the staff is very friendly and they have laundry

the hotel is adjacent to a golf club with a walking trail

great amenities such as airport shuttle, laundry, fitness, pool, golf and complementary breakfast, a very good plus, about this property

there were all facilities available like a gym, laundry

property is conveniently located near mia airport with complimentary shuttle service

they have laundry facilities for me to use

gym and location

comfortable bed laundry facilities

used shuttle both ways and no issues

clean comfortable room friendly staff decent breakfast

comfort, room size, free breakfast. amenities

the breakfast wasn't that great, but it was perfect for the price. the waffle line is long.

shuttle, breakfast, comfy beds and blackout drapes

breakfast and customer service

pool and breakfast

cleanliness, close to airport, friendly staff, indoor pool, and good breakfast

breakfast was quite good with all the items one would expect in a typical american breakfast menu

clean, quiet, good view of golf course

wifi was spotty at best

wifi was a bit spotty.

wifi 300 kbsec. the same as it was in 2019. they will not fix

wifi could be better in the rooms

the only thing that wasn't as good as expected was the wifi, it was pretty slow, however, everything else made up for this

laundry facility was available and not too expensive

shuttle on half hour

first shuttle drove right past me at airport and had to wait for next one late at night

easy to get the shuttle to the port of miami

shuttle and convenience

of the hotel, complimentary breakfast, easy check in and check out, and the complimentary late check out

the hotel, room and bar were all great

easy to find excellent customer service wonderful hot breakfast

cozy bedware, cleanliness, amazing guest service, dumbbells and treadmills in the gym, nutritiously satisfying complimentary breakfast

room was excellent, bed w/ pillows very comfy, restrooms i loved, pool n gym

towels for pool

managed to get laundry done

nice pool, has a shop onsite and also a laundry

there is a laundry room ,the food trailers outside and the breakfast

rooms are comfortable, the pool is amazing up to 6 foot closes at 11pm , the breakfast is

accommodated my early check in with no problem

amazinggg breakfast! great location! easy to park! new facilities!

the staff was very helpful. transport services, secruity, snack bar and breakfast.

gym and laundry available

the breakfast had good choices

shuttle service to cruise docks and organization to help guests reach the docks on time.

the pool area was super slippery

free breakfasts and free shuttle to airport

the pool was not so

free breakfasts and free shuttle to airport

great airport shuttle

close to airport, large rooms, friendly staff, good gym

large room, two large beds, good mattresses and an euipped kitchen

great overall gym and pool, laundry

the pool has broken beds.. and bbq not clean..

the breakfast was great. lovely rooms and pool. would definitely recommend.

breakfast was very nice. location just soso

great staff and good breakfast.

could not guarantee a late check out on the next day, even after

no morning shuttle to the airport

free wifi and location

poor or no wifi! staff could be more friendly

room large and lots of hot water, wifi excellent.

the wifi is trouble some in this hotel

wifi is decent

clean, pick-up service from airport, nice customer service, great breakfast, great location

i had the opportunity to visit the gym and it was good too

used the gym and the pool, and it was really fun

the free breakfast was ok but there were too few staff working to handle the number of people waiting for

the full kitchen in the room was a very nice amenity

wifi was of a good standard

internet/wifi was slow, plugs provided in desk so loose they don't hold a charger

the shuttle service was very efficient and the wifi very good

location was convenient for us, wifi was good, room quite large.

wifi great service - early arrival & late check out was no problem luggage storage is perfect great

room service and the breakfast bar did not have anything for vegans/vegetarians

nice pool and gym

lovely accommodation. breakfast was good and kids loved it.

great to have a kitchen when you travel with kids

missing pancakes at breakfast

to airport great hotel really nice staff great pool great shuttle would definitely stay there

rooms were very clean! love the gym and location (super close to miami airport )

shuttle

the best part was the access to the gym and the outdoor scenery

comfy bed and pillows. location is very close to the airport. really nice gym and pool.

friendly staff, easy parking, it has 2 bars a pool and a restaurant

nice staff, great bar and the fact we were allowed to hang by the pool after hours!

small design details, the convenience of being close to the airport and that there was a pool and gym on site

ummm the early check in process was a little annoying but nothing major

we loved it. gym was also good.

he was efficient but quite intense and yelled at my kids and expected tips

it’s a restaurant and bar inside the hotel with amazing food and cocktails

the gym , the breakfast was great for kids, close to the airport

restaurant on site. pool was great. food pantry. free shuttle to and from airport

the kids all drink

was great, spacious and very well equipped wifi was good restaurants in easy walking distance not too much noise from the airport

wifi was poor- kept cutting out - the desk kept telling me to restart my computer - when i did, it

wifi is poor

was too soft, pillows were low quality, unable to upgrade wifi despite 4 phone calls, front desk requested payment despite paying through online service

liked the room size, kitchen, bed was comfortable, cable tv was great and the wifi worked well

i got complimentary wifi, which worked fantastic

you pay for wifi this is not a normal standard in other parts of the world

the wifi

the parking i have to pay and i dint know about it , and i have to pay for the wifi

free shuttle bus and good wifi

closing of the swimming pool in the evening paid parking

suite 713 had a noisy a/c that woke our kids twice.

hotel was spotless, huge really nice lobby, pool was perfect, we had a kitchen that was fully stocked, they even had drinks and treats for mother’s day in the lobby

free breakfast ,pool,great location for our lunch and dinner ,shuttle service

me wrong price twice, shuttle 30 minutes late, crummy breakfast; gym horrible with no towels or

the rooms were just as described, and the pool was

there are an excellent gym and pool just for the chill

the breakfast options are great. the room really good. and gym facilities perfect .

our room was dingy and kids run through the hallways at all hours making tons of noise

customer service was fantastic i enjoyed my stay with my kids. will be returning soon

friendly staff and airport shuttle

have to phone to get shuttle pickup

loved everything about the room especially the spa tub inside the room i will definitely recommend and be back

can hear outside, a lot of kids making noises and partying because it’s friday

the airport shuttle was good, the personal was really nice and completely helpful.

staff wasn’t the friendliest and the pool is kind of small but still enjoyed my stay

great management and staff. clean and comfortable room with kitchen.

the hotel shuttle dropped me off at the airport rental car center making my trip easy

very clean and a kitchen while still being spacious for the king size bedroom

very close to airport, comfortable and airport shuttle is perfect. reception staff are excellent

room is not equipped for family with small kids - a small foldable step for small kids would be good to reach the bathroom sink

there was a family room with games and a bar upstairs

to airport, the shuttle to the cruise port was awesome, and david at the front desk was so nice

pool is awesome

great breakfast, clean, friendly staff.

old property, very dark, bit grubby. but great staff, free laundry.

the breakfast had a pretty good selection.

the laundry facilities are free, there’s an atm on site in the lobby as well as a snack market

the free airport shuttle service was good, as was the free in house laundry facilities, which were very useful for us having been on vacation for a week and then off

laundry room

great wifi connection and close to downtown

wifi could be stronger

wifi in the room very unreliable, however, the lounge/lobby one is good

everything was fine. i only stay one nigth. the wifi regular

of wifi could be improved

in restaurant (don't let size fool you, it's a full service little restaurant & bar) with great breakfast

breakfast was very good

breakfast could be more diverse(for those coming from eu/asia), it's ok as per us standards

wifi free, great breakfast and very close to the airport

excellent service and staff, plenty of space in 2 bedroom suite with 2 bathrooms, well equipped kitchen

wi-fi, early check in, pretty clean

went to wash my laundry and the washing material are outside and homeless people were sleeping beside them makes it

friendly staff, good facilities, clean, fair price, allowed early check in

location was good and laundry on site

the laundry machine

one thing is to improve the gym, the machines were missing attachments

rooms are great, nice pool, adequate gym with running machine. food very good

swimming pool and gym

greatly appreciated the convenience of the shuttle to and from the airport--and i was amazed that a hotel so close to the airport could

great hotel with perhaps the best hotel gym i have ever seen. very nice rooms.

pool very nice as well as gym

nick in the bar always remembers my mom and i (we stay there every year when we go on a cruise out of miami)

it will be better if the swimming pool can be open over night.

pool, location, free airport shuttle, clean, good price, lots of restaurants in walking distance

the ac had a funny smell, musty like old gym socks, we sprayed it with perfume and it seemed to improve

improvement you could make is in the pool area, seating and lounge chairs with better cushions

we misses the courtesy shuttle in miami due to flight delays and waiting for the luggage

fire alarm went off at 430 which was actually a good thing for us as it got our kids moving when we needed to be at airport at 5

it was clean and walking distance to shopping plaza, breakfast was good and so was the staff.

even the everything shuttle drive was amazing

like that there were no pots,plates,utensils in kitchen and we had to take out our own garbage

it had a kitchen and it was very clean

you need to pay for kitchen utensils.

was clean and staff was very nice, quiet, loved that they offer a laundry room, and a kitchen in your room

it is a studio/flat so there's a small kitchen area with fridge and freezer, huge microwave and electric stove

the breakfast was very good.

there were fullsize kitchen and separate living room areas in the room but we weren't there long enough to use them

shuttle from airport was easy and friendly

gym

large bedroom and lounge area, plenty of space of the five of us (including three kids)

i enjoyed my stay and the breakfast was delicious

booked this place by a mistake, and i should have not even stayed, but it was late when i got there, this place is terrible, it’s dirty, i didn’t even take a shower because

too much colorin in pool

staff was very helpful - rooms were clean and amenities were great - loved the pool area - location is perfect for traveling to all attractions in miami and convenience for

awesome breakfast.. staff soo friendly..

clean, modern, great wifi, huge suite! awesome staff, i ll defo be back

good wifi, ok

been a loyal customer since 2021 the wingate is a good hotel sheets are clean,wifi works well,bar in the lobby if you want to drink&socialize

this was absolutely perfect, very clean, great customer service, free breakfast included, free wifi

we decided to hang around and used the lovely comfortable outdoor seating area

location, pool was great, staff was outstanding

don’t try it if you are family well it kids

pool was heated and clean

shuttle to and from airport, heated outdoor pool, clean, computer n printer, for any personal need

airport shuttle is not allowed to take you to the departure area of the airport

wifi did not work. employees are young girls without a clue.

wifi was spotty

free wifi

no wifi, no tv remote control, no breakfast just grab n go, lots of mosquitoes

there was no wifi, despite that being advertised

stay overall no problems,breakfast was good,kids loved the pool central location easy access to roads

we were check in and told to help ourselves to breakfast

airport shuttle starts st 5am but we needed ti be at the airport by 5:00 so we had to uber

not tv channels for kids, room need upgrade and clean

kids had fun in the pool.

there was a paid laundry downstairs, and also a free parking lot

the room had everything, kitchen and all!

breakfast could have been better.

breakfast area was so small that everyone was crowded

the room its perfect for a big family, and the breakfast its good

very clean beautiful view beautiful lobby and bar and live iguanas i'm.booking again real. soon

it was very clean and the breakfast had good variety of options

breakfast was great with many selections

the shuttle to the port was excellent

breakfast offered more than expected, the staff was very friendly, the shuttle service to the

gymn should have to open 24 hours

the gym, breakfast, pool and laundry.

free weights in the gym and staff was friendly

room was ready for early check in

swimming pool is quite nice

room smelled like a gym at check-in

was really looking forward to relaxing at the pool, i wasn’t aware at the time i booked the room that the pool was closed for remodeling, with

the airport shuttle was shotty. we ended up just using ubers back and forth.

rooms were clean and nice! breakfast was good!

i appreciated the late check out of 12 o’clock rather than normal 11 o’clock

is excellent, they have laundry machines and weight scale for luggage

hotel was super clean (the rooms, the check-in area, the pool), the front desk staff was excellent, the complimentary breakfast was tasty

enough towels in the room for 2 adults & 3 kids even though we registered in the reservation that way

to spend more time to clean more around and in the pool ...

breakfast

the price, breakfast should be included since there are not alot of options on menu

the complimentary shuttle to the airport was really good and the staff were all very helpful.

our booking said we had breakfast included in our reservation but the hotel said we didn't.

no pool

breakfast very good quality, beds are comfortable and het shower was great!

but they have a restaurant and a bar next door

was very clean, and quite, considering there was a pool and bar, it was close to the airport, and a shuttle was provided, the bar was amazing best french fries

had pool but was raining

ev charger was available at this hotel. this should be installed in all your hotels

next door was a family with kids. i could hear every single word, every noise.

strategic location, room, lobby and gym on outstanding conditions. excellent service.....

location to airport and hard rock stadium (30 minutes), very clean, free parking, free breakfast and friendly staff

pool , could not get clean sheets, blanket and pillows for my kids the first night even though i went to front desk to ask for it , there is no housekeeping ,

very safe for families with kids

breakfast is very complete and good

there were 2 million kids

it had multiple stores downstairs plus a restaurant and nice pool area !!

airport shuttle, rooms are clean, friendly staff at front deck.

pools very nice

the gym and basketball course was ok.

the pool looked kind of dirty

were kind enough to offer me early check in

free airport shuttle does not run all the time

there is a small gym, free breakfast, pool and small convenience store on site

free airport shuttle

this is my new favorite location. my kids loved every second

is great if you are playing golf at doral

new furniture, well equipped kitchen, tv with lots of channels, new washing machine and dryer, view from

was excellent, big bed spacious living area with its own kitchen

- pool billiard, foosball, mini golf are great

3rd to the 10th only thing bad was it the weather it wasn't so hot that we could get into the pool but overall everything was very

pool wasn't clean and we could not use it.

pool, laundry facilities, staff efficiency/professionalism/friendliness/helpfulness, cleanliness, parking

the staff was extremely friendly, the housekeepers were amazing, they had a real breakfast, free laundry room, pool, clean rooms, fitness center and the list could go on

location, very good breakfast, really large suite, a full kitchen and all the necessities

night for two consecutive nights, kids running, screaming and noisy adults knocking doors and yelling, saturday at 1:30 am and sunday

are neat n clean, friendly stuff, breakfast is good

the breakfast is too expensive and the charge for parking

request 2 room for 4 adults 2 kids we just got 1 room 2 full size bed we slept very bad , nothing was clean or

the gym did not hve much stuff

location. service. free wifi and free parking.

amazing rooms! huge king sized beds with a spacious sitting area and good wifi connection

very low water pressure no wifi

the wifi was really bad

space. wifi

awsome king size beds, well equipped suite, close to airport, good location, good breakfast

swimming pool was freezing.

breakfast

there was a pool, basketball court (they provided the basketballs) a bbq

laundry is clean

clean room with white bedsheets, lots of towels and bath stuff and a handy little kitchen with a stove, microwave and a fridge

not be any body at the front desks till about 2 and when we called they told us they may charge a early check in fee other than that it was okay for 2 1/2

a kitchen with a comfortable bed in a nice area. perfect!

fast response, early check in and late checkout were provided with no problem

breakfast selection was limited. no complimentary water in fridge

parking was convenient and wifi was good

wifi was great, nice size rooms

wifi didn't work

the wifi was good and the room was comfortable

the location is decent, and there is parking, wifi and hot shower worked, saw no roaches, rats or corpses, and that's just about all that s

the breakfast offered is very simple, only coffee, oat, yogurt and cupcakes…

the location,staff,very accommodating. i love that it has a kitchen .

breakfast was meant to be taken to the room rather than having a space to take it, but it was

they used to serve fruits at breakfast and now they don´t

to have silverware and kitchenware since the room came with a kitchen

the room, the gym, the pool, breakfast provided, the location was great

nice swimming pool

great location, beautiful room. great breakfast too.

room was spacious and the bed very comfortable, the room and the common areas were clean, the gym area nicely equipped for a small size gym, i really enjoyed my stay

due to covid there was no breakfast, no shuttle service, no gym or pool

the airport shuttle was also up and running, and the staff was always helpful specially their manager julio

hotel states there is a shuttle service between the hotel and airport

looks like previous guests took some of the kitchen supplies and they were not replaced

breakfast was great, lots of choice

didn’t have availability for an early check-in the shuttle don’t start running until

room was bigger than expected and the equipped kitchen was a surprise

pool was free all day, never crowded

kitchen was good large room excellent staff nice gym free laundry facility

in front of the hotel there´s a great park with kids area, running area and a water park

has a nice pool area with hot tub it was a great value

breakfast, smiling staff, cleaning, easy access, big rooms, kitchen stuff, wifi..

are great, very clean, wide and comfy, wifi works well and a huge tv

the hotel is clean and comfortable, the wifi and breakfast are

pool was nice and it was close enough to airport to see all the planes taking off but far enough to

had one bedroom suite equipped with full kitchen, which is perfect for those who travel with a kids

good stay ,nice place, accommodated my request for an early check in.

the room had a kitchen and small dining area which was great

reasonable pet fee

there was an unexpected kitchen table with 4 chairs, which was a pleasant surprise, but the chairs were not terribly comfy,

it was close to good restaurants, the room has a small kitchen

i loved the location and the pool!

communal areas in this hotel are good - the gym is modern with a few cardio machines and a weight-lifting area

outlet card also didn’t work very well - it worked for the gym but didn’t work for the pool at all

pool and surrounding lounge areas could use a little tlc

thing i was disappointed at was the pool being closed but the gym open

odor of chlorine in the bar restaurant from dish easher

everything was great we didn’t have chance to visit the gym

could upgrade the stay with a better gym set up

given the excellent restaurant in the building, it seems they could have a better coffee bar in the lobby

laundry service

and wifi slow

wifi connection was great

the facilities did not match my expectations for a 4 star hotel wifi was very weak and slow in my room the quality of bathroom tissues were very poor

wifi was not bad, but a bit slow for what i normally require

the gym exceeded my expectations, it was big with plenty of equipments

rooms were dark. pool was heated in july!!! tepid water. not refreshing

i arrived on a red eye and they were able to accomodate an early check

i would have like a sun lounger at the pool

was more then happy with choices for breakfast

staff, clean room, easy to get to jackson memorial hospital, bar and eating area nice outlet, breakfast was small but enough diverse choices, would stay there

also, a toaster was listed as a kitchen amenity, but was non existent

no wifi

very bad wifi connection in the rooms, bathroom and the pool.

was very comfortable, clean room and good wifi

hotel requested that l pay extra fees for amenities like wifi, pool etc which l didn't need to even use

i liked the temperature in the rooms, strong reliable wifi and also reliable shuttle service

gym is small but functional

pool is very nice and heated

location was great, staff was very friendly and helpful, bar was nice!

the location and the bar and overall the beauty of it

location, gym and pool

breakfast is an awful non-event, need a bit more effort there

space in all facilites bedroom, bath and kitchen

staff and location and facilities (kitchen).

nice hotel, specially as it has a mini kitchen with a nice normal size refrigeration

i didn’t really care for the breakfast. need some hot food. the location was nice

the pool wasn't heated, so it was too cold to swim in

outdoor pool.

it was clean inviting staff was great and helpful. bar and food was good

the pool, even though they have restricted hours. the cove restaurant and bar.

has a restaurant and pool

2nd floor (gym and common area)

pool closed early at 5pm

front desk staff was amazing with trying to accommodate early check in

wish there was a roof top bar and pool

should serve complimentary breakfast

is so good and host is super helpful with early check in and if i told any problem they were ready to address with best customer

great breakfast menu, beautiful property and outstanding service

food was very good, drinks at the bar were also well made

comfortable rooms, beautiful property, scenic golf course, complete exercise facility, incredible swimming

the pool and gym were outstanding

the pool, the restaurants, the warm welcoming from all staff. a true gem.

loved the decor the ambiance and the gym

maybe salt and pepper in kitchen

very spacious and quiet room, a huge kitchen counter, very well cleaned and maintained.

we enjoyed the pool party and appreciate the extended invite

we stayed in a 1-bedroom apartment and loved having the extra space of the living room and kitchen