i would definitely stay here as opposed to the ixpanpajul hotel because of the pool

right at the laguna serves delicious food, the rooms are clean and spacious and we enjoyed the pool area

delicious food and courteous restaurant staff guacamaya crocodile iguanas laundry service

the shower water to be lukewarm, make sure that you do the laundry somewhere else as the prices are high, and communicate with the hotel about your arrival

the rooms are of a high standard and the restaurant and bar are excellent

i also likes the little bar of soap that they provided

were so soft, they had everything you need in the rooms, 24hr security and safe enclosed parking

they have a nice pool and plants everywhere

the lounge area is beautiful, the staff is pretty kind and the pool is clean

the pool wasn't heated

a beautiful clean facility, with great staff. a good breakfast.

the breakfast was also very yummy and served in a lovely ambiance

the staff are friendly and helpful. the pool and garden area are well maintained.1

we loved the pool, it was clean and a very comfortable temperature

the swimming pool and surrounding area is immaculate

expectations across the board, great pool area, really good location, super comfortable and best of all the staff are wonderful

good location, clean and fantastic pool area.

search instead for laundry

meanwhile they're running full time commercial, very busy laundry on the ground

it is part of a laundry

conveniently, they also run laundry

laundry is provided with minimum

the wifi was terrible

wifi was nonexistent in our room but not too bad downstairs in the restaurant but there was clearly

terrible wifi

the wifi did not reach our bedroom at all.

staff were helpful, wifi worked well, it was extremely clean

the location was great, near to flores. there was a pool on the hotel.

the decor and pool

cluding the cleaners and the guy that cleaned the pool) the swimming pool was an oasis of peace very good and complete

of the staff was amazingly kind

they also have a pool

complementary wifi and shuttle to the airport at the end of our stay was excellent

wifi did not function

loud; expensive; wifi did not work in the room

rooms, comfortable beds, clean shower with hot water, good wifi, nice garden inside, lounge

wifi is decent

bed comfortable, ac and wifi good

excellent value for money, super kind staff, awesome location, good working wifi, pleasant room!

the wifi worked well in the room too

quaint, clean, lovely staff (especially hans) and a wonderful breakfast that you order from the menu

breakfast is included and delicious

great breakfast, and especially the fresh fruits! wonderful staff!

but delicious breakfast, super clean, ac in the room, personal was super attentive and nice hans helped me so

was very nice and welcoming, let us do an early check in

location. access to many small markets. nice staff. decent wifi. good hot shower.

the a/c and wifi

wifi functional

price extremely reasonable and very good wifi

had issues with wifi and fd helped right away.

is no airport shuttle even though one is listed on here

the complimentary breakfast menu should have one more option. not only what was offered.

suggest that in the page should be indicated that all the social areas are not working but the pool

clean shower with good shower pressure the swimming pool

all night, front desk charged us despite already paying agoda, front desk offered us coffee at breakfast then asked for money

wifi worked well too

was no wifi in the room which is something i really needed and didnt have access to on this stay

wifi in the room is advertised

no wifi connection in the rooms

the wifi sucks,we barely had internet access while in our room,we had to stay in the waiting area

the wifi worked well. i thought the price is good. but now i know it was too high.

good wifi in the room

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

the room was large and offered lots of space. the location was great. wifi worked well.

air conditioning, wifi and location

got sick from undercooked eggs one morning, and the wifi connection sucks in most rooms

very nice hotel in the centre of flores, rooms were good, decent wifi.

wifi very weak in the room. outside it was working .

the wifi was barely working. the bathroom was a bit tiny.

wifi in my room, 303, was spotty and kept cutting out and said i had the wrong password

the staff, the decor and colors, the free airport shuttle, the swimming pool, the breakfast

view from pool and bar are amazing at sunset

we couldn't have breakfast because we had a really early tour but the staff packed us a lunch box

laundry very expensive in a country that everyone charges per lb they charge per item

very attentive, the room was comfortable with the things to spend a great night available, nice pool to relax

it has also shuttle service to and from the airport

nice place, super fast internet, lovely pool, great location, very quiet, super clean as it is brand new, and all the amenities

breakfast was also good in the hotel peten which is pretty close

the pool is perfect to refresh and the terrace is a great place to hang out and relax

guests have access to the pool at hotel peten (a couple doors down), and the free breakfast is delicious

air-conditioning works well, wifi is excellent

the lake from the shared patio, good water pressure, wifi and hot and cold filtered water

st century problems) the wifi is not great in the rooms

the wifi wasn't that strong and the walls are paper thin so you can hear everything.

the wifi was weak in the room but still worked ok and worked pretty well in the public areas

the wifi didn't work in the room and the tv channels were fuzzy and one english channel only.

wifi worked really badly or not at all

wifi did not work in my room -- too much masonry

wifi is fantastic

wifi and hot water didn t work

wifi doesn t work really good.

and they let us check in at 6am

- not sure if there is wifi as it wasn t given to us on arrival or easy to find in our room

location strong wifi balcony

wifi connection is poor

was a bar that played quite loud music nearby which you could hear in the room

close to bar and restaurants but not so close to keep you awake just perfect

there is also a nice restaurant and bar down below which serves really nice food, and again, is perfect for watching the sunset

the position and the shuttle to the airport

were not informed that we can get a shuttle to the airport we took tuk tuk whilst other guest got

first 2 nights we were in a room that had very poor wifi connection

great wifi and a jetty across the road so you can just jump in a cool off

while the wifi was good in the room, it didn't seem to reach the roof top terrace

wifi wasn't that great at times and i brought it to their attention, but it seems they did not do

though it s ozone and tasted a bit weird), and on a nice day the

arrived early had arranged for early check in

the upstairs bar has a great view and a great vibe

was a bar upstairs and a speaker with loud music just above my room

the hotel is right by the water and has a bar and resto on the top floor

bar on the rooftop

the staff were friendly & helpful, they have a laundry service which was same day & good value

the place had a huge room with a great view and great wifi!

wifi was not working a lot

wifi a bit slow

wifi was good

good wifi, great location, comfy room.

the wifi was a bit slow at times, but apart from that everything was perfect during our stay.

wifi is also very poor

the wifi was too slow and unstable to work with my laptop

big bed, good shower and decent wifi

kind staff and beautiful terrace. comfortable room. strong wifi.

wifi and ac 10/10 working really well

can swim in the lake and use the onsite restaurant or pool facilities

were so thankful to be staying at luciernagas where we could float and relax in the lake or the pool instead of in flores itself where the heat was quite oppressive

outside area seemed neglected: construction debris , loungers were in poor state , pool wasn t in good condition

pool poor

good wifi complimentary water attentive staff quiet cabins very good reception staff

rooms and bathroom are state of the art good wifi

late check out, clean rooms

the included breakfast was absolutely delicious and gave us the perfect start to our day

ers

no wifi, no hot water, dirty

our room was simple but comfortable and the wifi worked well

no wifi

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

wifi, easy access

very helpful staff. i was very pleasantly surprised at how well the wifi worked.

wifi didn't well in the room, but that didn't matter as it worked perfectly from the hammock

wifi was very good as well

room 7 wifi poor

wifi quality sometimes good, sometimes not

wifi reception was patchy for me.

great location. friendly staff. good wifi. excellent food. peaceful and quiet.

we didn't have wifi at our house, but that is just a small detail.

have a good wifi system, however while i was there

d this is absolutely not their fault) there were a few

and they definitely need to approve the wifi

wifi was rationed

it provides free parking and very decent wifi

wifi didn t reach our room.

strong wifi