the fact that the hacienda has both a gym and swimming pool is a great add on

the restaurant and bar staff were very attentitve and the dinner we had was really tasty and good

secure parking

ample parking the restaurant is very good and service is very good

the parking area is really big and can easily accomodate a lot of cars

staff. location. breakfast. pool.

the breakfast was delicious.

all! breakfast was buffet, typical breakfast dishes but very tasty

staff. location. breakfast. pool.

simple hot breakfast

location. breakfast

i had assumed it was for travelling businessmen for the local factories, but the breakfasts were filled with families

breakfast was cold, beds not comfy and pretty small

breakfast actually was very bad; the scramble eggs were very dried without any seasoning the

good breakfast included good

the breakfast

great hotel for the value. fine breakfast.

delicious breakfast included

breakfast was good

breakfast was delicious

clean easy to access great parking good to stay one or two days

location, clean room and comforable, big open areas, play area for the kids, nice big screen tv, big bathroom,

location, clean room and comforable, big open areas, play area for the kids, nice big screen tv, big bathroom,

have 1 room dog friendly and we could take our two puppies and walk them in all spaces (except pool), buffet and meals were delicious (+) the swimming pool was huge, heated, and very clean (-)swimming pool music could be too noisy (-) there was a wedding near the pool and was a little bit loud at night (+)the gardens, pool and area (+) i also enjoyed the gardens and the pool (-)at the pool area was not available (+) you can choose sun or shade, nice pool area, and just relax completely

room service was efficient and reasonably priced

room service is first-class,

great place to relax, food is good. great for family and kids

all of it! room, restaurant, pool, trees, gardens.

there’s a barn for kids, playground, horse ride, great

very good to go with kids

sprawling grounds and lots of things to do between the spa, tennis, game room and pool and gardens

out of 3 days stay, the pool was not enough heated

room was clean and beautiful. pool was fun for my kids. the center is just a block away.

gardens, swimming pool and playground for the kids, restaurant in-house, good location near the city center, parking available

at the pool and restaurant

the hotel is really nice, the staff even let us stay longer in the pool

already seen better days - the rooms feel like a trip to 1980´s; if we wouldn´t ask about the breakfast, we would miss it - it´s necessary to book it the day before (as it´s ordered with an

breakfast is included

there is a great garden with a pool, where hummingbirds are flying around

the breakfast was good the facilities were not so great location was good

price was high considering the location and confort of the facilities no water in the swimming pool

consider this property if you're looking for a cheap place to bring the kids otherwise go somewhere else

the beds are confortable, and wifi/internet is good

pool was a little cold but hotel was great too

there is also a large solar heated pool

location - near the main square. beautiful manicured grounds . great bar .

it had an amazing restaurant bar called la brasas highly recommend eat there great food

convenience of location breakfast temp of pool

no hot water pool, and it was promised, the tv didn't work.

stairway out of pool inadequate

clean, great heated pool, large rooms, family friendly and impeccable service

loved the pool, and all the places around the hotel to sit in comfy chairs

do not miss the hot water swimming pool at night with a good red wine with your special one

pool temperature

lovely garden, pool and jacuzzi

great hotel in the heart of tequisquapan! nice pool and separate hot tub!

bathroom, the water pressure in the shower is very bad, and maybe the pool, the water is so cold

jacuzzi and pool

kids can swim kn the pool

very nice staff, excellent pool, good shower and relax ambiance

bbq area and swimming pool, overall simple but clean.

they had a good-sized pool and free parking.

kids can swim kn the pool

friendly staff - peaceful place - great for kids. very good wifi.

friendly staff - peaceful place - great for kids. very good wifi.

pool and surrounding area were great.

this was a beautiful old hacienda with heated pool and well-maintained gardens.

friendly staff - peaceful place - great for kids. very good wifi.

breakfast was great and location as good.

breakfast buffet has a big variety and the food tasted great

nice location, super clean and nice breakfast

really good free breakfast, great water pressure

breakfast

wifi is very weak

bad wifi. no bathroom on groundfloor.

didn't know what the wifi code was to use it

no wifi- we checked 4 different rooms

wifi was bad to non existent

the parking was very accessible swimming pool was decent location on main roadway easy to find

the parking closes at 22:30

was very friendly, clean rooms, 10 minutes walk to downtown, huge parking lot, excellent price

the views were amazing and loved the pool

pool does not have heater

oddles of parking spaces right next to building

beds were comfortable free parking

has good space for parking

breakfast room

the breakfast was just alright. it was a little pricey for the quality.

first day we got there they told us breakfast was included, the next day that it was not at a much higher price

loved the buffet breakfast and their service there

wifi was very unstable all weekend, we experienced multiple disconnections, and even we had to use

rooms, nice restaurant, good wifi network

1st day the wifi was not working due to provider's issues, which i understand

room was very small it had no parking

no toilet paper, communication with room service , exercise room is sub par for 5 star hotel,

hotel included a decent breakfast buffet

think the breakfast was very poor, literally the chilaquiles were just tortillas with sauce, no chicken, no

breakfast was good. quiet place rested

liked that the breakfast hours start very early, and that it is a buffet service, although it is not very

clean and comfortable room. good breakfast coffee available at all times

rooftop pool seems abandoned.

the swimming pool was out of service (which wasn't mentioned even after asking about the terrace)

the pool, and the restaurant

warm welcoming, great breakfast and very clean hotel.

breakfast included (although basic)

breakfast is the same all the time ahaha i stayed here monthly

pillow wasn't that comfortable to me but i really appreciate the cleanliness of the rooms and breakfast bar

breakfast area very clean and comfortable, food was good and plenty to choose from

clean facilities and breakfast

convenient location of hotel, cleanliness and decore of the room, breakfast buffet.

didn't like the breakfast, which was not included, so don't even bother.

the buffet breakfast

location, walkable from the bus station of the city si very close, great staff and breakfast

there was private parking under the hotel

modern hotel with stylish decor, spotlessly clean, comfortable beds, good wifi, good location directly next to the highway (but nonetheless good sound insulation) and in the

breakfast with many options

breakfast was amazing and the staff were exceptional

super nice modern clean hotel. breakfast was perfect. friendly staff

the only thing - the volume on the tv in the bar was way too high.

the wifi is stable and the bathroom is also nice

hot water, wifi doesn t work, breakfast is awful, old rooms with meccanical noise during the night

location. pool. amenities.

the swimming pool is exposed, to close to lobby

very clean, super nice gym

breakfast was ok and nothing to complain about

awesome breakfast

breakfast was excellent, and all the staff were exceptional, fantastic laundry facilities

i have rated it before, i just have to say that the buffet breakfast has considerably improved in my last stays

everything was great.the staff were attentive and the breakfast generous. the bed was comfy too.

breakfast started 20 min. later

breakfast included

the breakfast offer instant coffee

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

wifi wasn't free they charged extra once we got booked

no english menu inside and terrific wifi

great hotel. luxurious, very comfortable. good wifi.

wifi was challenging

the breakfast was delicious

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

very beautiful and stylish, great breakfast.

location, wonderful staff and delicious breakfast! totally recommend.

a free breakfast was a nice added touch

wifi worked well and the bed was very comfortable

the bed was nice, the wifi was superfast, and the location was great.

wifi speed was too slow.

problem was the wifi service was very bad, very unstable, i had to request a wire to connect my computer to a

wifi signal was functional

wifi worked well

the wifi is fast and there is lots of hot water

comfortable bed, good working wifi, very clean and a shower with good water pressure

perfect! wifi too!

staff is nice , wifi is good

i wrote it before room service and it's food are excellent!!!

breakfast -room service- delicious, super fast, we loved it!!!

room service and it's food... delicious!!!

spa services are available in room we hope to try some next time

staff was super friendly and breakfast was delicious

the breakfast is very good, and it's close to coffee shops and restaurants where you can have a lovely

breakfast was included which was convenient

the breakfast was very simple it could of been a little more choices

i was also happy with having a gym

the hot tub was amazing, the pool was cold but refreshing after a while in the hot tub.

there was hardly anybody in the pool are, and the bar wasn't open, so i think that's why restrooms weren't clean

the gym is pretty much trash nothing works

the comfort of the bed, the pool, the roof and the breakfast.

not wifi

the wifi wasnt working at all lack of fresh air in the room

wifi in the rooms didn't work, my toilet smelt and lingers in the main room

wifi in my room did have a connection to the internet

no wifi on room, window just to patio, only socket in room was above the wordrowe used by tv

the pool was a bit cold for my 4yo boy

clean. rooms were well laid out, pool area is small but very nice and peaceful.

highly recommend the full service spa package

everything is ok.. but it is better if the swimming pool is a little bit cleaner

the spa

wifi was poor

was very slow and most of the time wifi didn't work

wifi worked well

good location good wifi stuff understand english clean

poor wifi connection

the location was amazing. great terrace and pool

breakfast is served at another hotel across the street with nice selection and very friendly staff

the concierge was kind enough to give us free breakfast even though it's offered only on weekends, something that is largely misunderstood due to

they made sure my kids enjoyed the pool, always making sure they had enough towels

pool needs lights for night

kitchen had very minimal utensils and no supplies

perfect size little refrigerator with the mini kitchen

great if you are driving because parking is included

excellent location, big room with kitchen.

parking area was a bit far and we had to leave our keys with the parking attendant

the breakfast was great too

the breakfast was delicious

nice small pool

added bonus was the small pool you could also use in the sister hotel round the corner

breakfast was incredible

everything ,stuff was very helpful they brought me extra pillows and blankets room was clean ; breakfast was

breakfast and located in the heart of centro or downtown queretero so it was so great to get to

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

helpful staff, good breakfast, hot shower, location is excellent

hey didn’t offer a breakfast