good taste, too small portions and too expensive the water anywhere is too hot, swimming pool or in the shower they need to remain the people that it is a family place some couples were

pool, the food is fair per price, the green areas were clean and well kept but the conditioner air

swimming pool

water to shower and at the pool

bottles till the next morning for staff to clean up even though a sign prohibits bottles at the pool site

didn t stay for breakfast this time as early flight , but highly recommended

entrance to parking lot was very confusing to me and multiple uber drivers 2

is a soriana grocery store across the parking lot

roomy, big bathroom, very comfortable beds. easy parking.

friendly staff, great location and wifi service.

as nice as the hilton garden inns i frequent, dirty carpet, small pool, not the best location, and shower pressure was raggedy and not consistently hot

requested birthday decorations for the room, asked if we could swim at the pool, there's no heater active and can't use it

the pool heater was not available, and most of the time the shuttle driver was not available

pool was very small

the wifi was also not working and we brought it to their attention but they just kept handing us the

food excellent and attention, only wifi was not that good

wifi didn't work

the wifi never worked, so, if you have the great need to use it

the pull area was full of mosquitos and wifi service was very slow.

ol, bar, etc

hotel is quite new and has an interesting parking lot so that is fits one car per room, although being small

parking was very reduced

breakfast is ok, this travel in mexico is very good for me. thanks holiday inn.

the breakfast is quite good for this hotel chain and the room was amazing

hot breakfast staff service

the food, the laundry service and good price

breakfast was super, lots of choices even roast pork and broccoli

outstanding things: excellent, fast, and reliable wi-fi, and the daily breakfast buffet, with both hot and cold items

the breakfast was great. the view from the room was also beautiful.

if the gym is well equipped, it's extremely dirty and no maintenance is done

the breakfast buffet is very expensive and i paid more for the rooms that booking.com said

very nice staff. the food at restaurant was good. and they have a gym.

to main roads to and out of the city, room equipment good, the breakfast buffet was very

place is in a very convenient location, the staff is very kind and we love the pool (open from 8 am to 9 pm) (-)area of the swimming pool needs some maintenance (-) the pool was cleaned at 9am, so if you want to swim earlier you will do it in a dirty one

i like that they have laundry that you can use, and give a one free laundry pod

comfortable, tv cable, inside of a mall with some options to eat, laundry, gym inside the hotel

great gymnasium

also, the restaurant/breakfast was closed

breakfast with enough quantity and variaty

nice breakfast. lost an item and got it back

breakfast was fine but not memorable.

breakfast was not good

the parking was underground very accessible breakfast was good and staff was very polite.

the breakfast was a bit pool.

great gym facilities

the rooms are very small, tv doesn't work well, wifi is slow, gym is unsatisfying

food in general was extraordinary; wifi service was very good and the room itself was gorgeously decorated

wifi is not good in rooms

no breakfast included weak wifi signal

hotels free wifi is secure, but was spotty in the room

breakfast was good

breakfast a bit week that should be much better in a chain hotels. the rest is ok.

breakfast buffet included with room price and can order eggs and breakfast meats to your liking

breakfast-superb they are very attentive to each client, always removing the plates, and

great free breakfast

wifi worked good

better breakfast option, better bar. wifi and cable system bad

in general were super clean, beds very comfortable, parking availability very appreciated :) staff were helpful, always available to our needs

the pool and i didn t get that i had a dirty old room small bed and the view towards the parking

free breakfast was only eggs and beans with bread

wifi was challenging

great hotel. luxurious, very comfortable. good wifi.

wifi wasn't free they charged extra once we got booked

no english menu inside and terrific wifi

the breakfast was delicious

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

the pool area is really nice too

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the pool is small but perfect for cooling off in the afternoon

we loved having the pool each day

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

also the wifi was iffy

beds are stiff, short and not so comfortable. barely any wifi in room 107.

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

also the wifi didn t work at times

very cute patio and design good wifi outside the room very nice & friendly staff

there was private parking under the hotel

wifi was spotty, at best, but it did not interrupt our stay at all

diificult to log in wifi

never got wifi to really work

the wifi was good and allowed us to check emails and listen to radio caroline's internet broadcasts

spotty wifi in my room

it is centrally located, amazing owner and staff, delicious breakfast, comfortable, and words cannot express how much i enjoyed staying there

breakfast was good

breakfast with fruit, main course, fresh orange juice and excellent fresh coffee

the free breakfast was a nice addition

robes were part of toiletries - breakfast was very tasty on the top terrace roof, i enjoyed the experience - staff was nice and

breakfast started 20 min. later

very well set up, clean, comfortable and nice breakfast buffet

the breakfast offer instant coffee

breakfast, staff

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

the wifi was fine but a bit slow at times.

other window), it was loud due to other guests being noisy and the in-room wifi access point was inconveniently placed so the blinking lights annoyed us the whole night also

internet wasn't working. i had to work. manager did get me connected to a wifi!

wifi was good, though needed a separate password for every area of the hotel

wifi did not work.

breakfast was disappointing

90s disco music during breakfast did not match the setting.

had breakfast, my daughter and i ordered chilaquiles, she had queretaro style and i had green sauce

breakfast is very good, specially listening live

the breakfast was excellent

wifi was easy and reliable

wifi didnt work

wifi did not allow us to

the only real complaint i have is that the wifi was intermittent and unreliable.

perfect location, very comfortable, good wifi, good restaurant, very helpful stuff.

it was very clean and they were really accommodating with late check out

website indicated restaurant bar and spa and none of these existed

i guess we were there off season, restaurant, bar and spa were closed

the header of this property read “and spa” the spa was underwhelming

there is no parking on site but secure parking is provided very close by

i wrote it before room service and it's food are excellent!!!

breakfast -room service- delicious, super fast, we loved it!!!

room service and it's food... delicious!!!

was very slow and most of the time wifi didn't work

wifi was poor

poor wifi connection

always worked, but was weak and slow), and the place is quite noisy - the windows

good location good wifi stuff understand english clean

there is a nice bar and i loved the restaurant

no staff at the rooftop swimming pool bar

rooftop bar was closed for all 3 nights we stayed.

the breakfast and the service were excellent

the breakfast buffet and omelette bar were plentiful.

the bed was nice, the wifi was superfast, and the location was great.

wifi worked well and the bed was very comfortable

wifi signal was functional

problem was the wifi service was very bad, very unstable, i had to request a wire to connect my computer to a

wifi speed was too slow.

and spacious rooms, tv cable and wifi, hot water, toiletries, comfortable beds, attentive staff, car parking inside the

the room and bathroom were clean, the wifi was fine, and there were plenty of outlets, excellent hot water

i felt like a princess in most spectacular room 209, that has incredible spa like glass room

building, great location, very friendly and helpful staff and the breakfast on the balcony was a bonus

breakfast was good

breakfast is brought to your room so you can eat in your room or on the patio outside your room

location in the historic centre (minutes walk from the main plazas), delicious breakfast, comfy room, super clean, friendly staff

an additional breakfast options for example; scrambled eggs, breakfast sandwiches or breakfast burritos - i know

the rooftop bar is lovely, they let us take our own wine to have with their food

but i would felt better if they had a better security filter, everything was ok, but it shares a bar open to the

good wifi

location, staff, ac, shower and wifi work well

got the room at the last floor junior suite number 302, big, clean very comfortable bed and good wifi

great location in el centro, excellent wifi in room, spacious bedroom, lots of space, big comfortable bed, several windows, great lighting

wifi never work fine all time i have to use my own internet and i pay for the service i didn t

full of cracked concrete and paint the floor poor wifi for rooms a the back of hotel

pity there is no breakfast, but enough restaurants on the side

wifi was a bit spotty and unreliable

the bathroom is large and comfortable and the wifi speed is fast

wifi didn't work very well in the room despite them giving us access to a different wifi, it works

i found the wifi spotty and slow.

wifi wasn't working ud83dude12

poor wifi, no gym.

wifi didn t work, the tv was not working either

cold a/c in the room and internet works well, both wifi & wired

neither the wifi nor the tv worked in my room

great place, good location near the city center. we also enjoyed the buffet breakfast!

hey didn’t offer a breakfast

breakfast and located in the heart of centro or downtown queretero so it was so great to get to

central location , breakfast ladies excellent,

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

there were a lot of mosquitos by the pool

breakfast vouchers were available to use at the restaurant across the

room was close to the pool but the sign said it closes early it did not kids were loud and stayed till

the concierge was kind enough to give us free breakfast even though it's offered only on weekends, something that is largely misunderstood due to

the beds, the room, the facilities, everything was super clean, the staff (!), the pool

clean, different, kind staff, good wifi

no issues with the wifi

excellent wifi

didn't kow there was a breakfast

that would have made it even better would have been coffee, toasted bagels and cream cheese for breakfast

plus, there's a small heated plunge pool to relax in after a day of walking

and my breakfast was delicious

both excelent!!!!! we loved the breakfast

breakfast was incredible

were on the second property with the pool

pool is a lot smaller than the pictures and not really well maintained

great location, spacious room, the pool was lovely at the end of a hot day.

lovely pool and outdoor space and amazing friendly and attentive staff

the pool/jacuzzi is warm and relaxing, not crowded

pool area is nice