facility are very clean ie: room/pool exceed my expectations

will definitely come back with the kids

the best experience good gym friendly staffs

gym and pool are very big in size too

was cooking my first night came out to say hi quickly, my meal was packed up for my room, joe the bar keep was a gem

was clean, spacious, and had amenities that i like to use such as a pool and gym

the gym was excellent as well

the laundry option is another one

gym is small, heat pump in room very noisy, breakfast may be improved with more variety of food

the room was very nice and the gym was absolutely gorgeous

likes the conscience of having a vending/ laundry area

there is a complete lack of basic kitchen utensils, such as at least a cup, plate, fork, spoon.

it was close to everything we needed and having the kitchen was perfect.

they didn’t had change for laundry

kitchen supplies

breakfast finishing at 9 am (should be at 10 am).

the night, all outlet powers were down, except ones in bathroom and kitchen

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

breakfast

was only one staff in the kitchen and dining area

the location, cleanliness and staff from the reception to the breakfast and room. goos job!

pool was nice but strongly chlorinated

gym was small and basic but did the job

breakfast was excellent

pool is smaller than average but less frequently used than other hotels due to fewer children/teens

i loved that there were so many kitchen supplies

breakfast eggs could have been a little tastier. other than that: i have no complaints

pool very clean

the room was a great value and had a lot of amenities full kitchen, hot tub, fire place.

and toilette was not clean, very loud becuase kids are playing on the aisle till 11pm

the full kitchen

out we were upgraded from 1 bedroom to 2 bedrooms which was a massive plus especially for the kids who enjoyed their own bedroom and bathroom

the swimming pool on sight has a whirlpool and our kids loved it

facility including gym, spa, breakfast, swimming pool and location

on the wall and a smaller dresser to get around the bed was tight and not comfortable they have a late check out at 12 but by request you can have it till 1 for free which was amazing but at 1 a

the fitness centre complimentary parking & wifi

included very comfortable beds quick maintenance to fix tv balcony with chairs & table free wifi & free parking staff very friendly &

main problem was with the wifi, very very very slow internet. takes forever to connect

free wifi complimentary toiletries clean quiet friendly

did not like the wifi connection process, especially the requirement to join their loyalty program, but the wifi

loved the wonderful lydia on the bar downstairs, she was friendly and so happy to see guests, despite being so busy sometimes

was a gym open 24/7 they hide the microwave and mini fridge in a cupboard so it feels more like a room in

great location, clean pool area, and large rooms

very good gym and swimming pool, great breakfast

cleanliness front desk staffs elevator quietness bar pool gym

pool smaller than image provided

kids screaming up and down the hallway late at night....

the attached bar was a nice amenity and reasonably priced compared to other hotels i’ve stayed at

gym was small ,near the pool pool had bad smell we wanted to turning of the air condition but they

very nice place. great start. really enjoyed the pool and hot tub!!

no tea coffee bar in the lobby

i like to drink tea or coffee but there was no coffee bar in the lobby or in the room

no bar and no restaurant ud83dude14

and bar was not open :( breakfast buffet not available weekdays :( only weekend

no breakfast

kind of kids pool

staff were friendly, breakfast was great

the gym hours was short, would have been nice to have it 24hrs

the fact that has a kitchen and you can cook your own food

breakfast included, pool, rooms were perfect for family, comfortable beds!

wifi works amazing not like other places were you have reconnect every couple minutes

the room was comfortable and good wifi.

great staff friendly good wifi and very clean room.

the wifi was so bad i could barely even check my email. was very annoying.

free wifi

for the breakfast - no towels in pool area - some of the tv stations would not come in clear and wifi didn t work for a couple of days so i could not work remotely

everything was in working order, including wifi

wifi was a little sketchy at times

wifi kept cutting out

good stay. staff welcoming. liked location. good breakfast. wifi strong

wifi was terrible, kept booting my laptop off, hard to work like that

wifi connection was poor, but i didn't need it because my cellphone data worked

wifi too slow

the wifi is very poor.

wifi was constantly disconnecting like there is no wifi at all.

wifi didn't connect my kids tab, no food, breakfast sucks

nice place, clean room, good wifi, basic breakfast is included in price

wifi works very well. comfortable bed.

it was clean and wifi was good.

a.c. wifi staff very friendly.

was no free wifi

wifi didn t work in our room. we had to change rooms to get wifi

wifi was not consistent.

wifi in the room sucked. pillows too small. toothpaste, shaving items nonexistent.

slow wifi, small rooms, we had a room for four but the beds were not comfortable for two persons

gym fully equipped and pool water warm

the pool.

hotels very clean the pool was very clean. the front desk was very very professional.

the pool is very small.

pool was nice temp

small kitchen table and two chairs

value for money - 2 bedrooms sharing a bathroom and mini kitchen/diner

clean rooms, kitchen area, everything

access to laundry

advertised with a kitchen but only a fridge and microwave

i liked that there was gym facilities available

on the one morning, there were 2 kids screaming from 8

airport shuttle driver drove like a madman and there were kids in the car

he had no care for me and my small 3 kids

modern room,very clean,good breakfast,good location,easy to find local stores,friendly staff,i will future visit

good to have gym and laundry facilities

early check in

shuttle to the airport was great the breakfast was excellent worth the money

was able to accommodate early check in at no extra fee unlike their competitors such as comfort inn

great shuttle service, i would recommend this hotel

i loved the breakfast lots of choices. love the free wifi and friendly staff.

free wifi, bed & pillow, breakfast, free parking, strategic location.

wifi is horrible. toilet was always backed up.

wifi was slow during the day, unable to do video calls for work, so had to checkout a bit earlier

new building or remodeled building. clean and cozy room. fast wifi. good breakfast

wifi is ok

wifi

the free airport shuttle the free wifi a great shower

good wifi

just across the road, comfortable rooms, food in the hotel was great but not free obviously, wifi was great the first few days but then was okay, i will

close to airport. lounge,pool and gym a plus!

and that the pool temperature was really cold (not enjoyable neither for us or the kids)

pool was freezing, and the spa was cold

to the lounge on a friday night around 10pm, we notice that there was only one person working the bar and serving others in the lounge so we sat close enough for her to notice us and the service

wifi connectivity sometimes spotty, laundry room a bit a grubby but at least they had one.

friendly professional staff from the front desk to restaurant/bar to housekeeping etc

it also has airport shuttle

little farther from the airport but with the shuttle and price it was worth it

very clean staff were amazing great shower pool hours were very long

shuttle service to the airport

tv had some watchable channels shower was nice staff were friendly and very helpful free wifi

bed and pillow, super clean room and had everything you could ask for; fridge, microwave, good wifi, good tv, well-stocked room

free and fast wifi

wifi a bit unstable, room not clean

wifi code needed to be changed daily an the speed was slow

the pool was great, we had it all too ourselves. the room was spacious, very clean and quiet.

walk distance to many restaurants. nice pool. good breakfast

hotel had everything you needed and also had pool and gym if required

there is also a pool, gym for working out and restaurant that makes the whole stay well contained, comfortable and

thought it provided the airport shuttle but didn't and so many hilton garden inn nearby and it's

everything was good..breakfast area gets a bit crowded

great hot breakfast

there is a gym and a swimming pool as well

the pool was great too

kids loved playing games in the lounge area, and i enjoyed the onsite gym

stay was just one night to get us close for our flight the next day; kids loved the pool and the room was comfortable & room to stretch

there is everything you need for a good holiday: we used the pool, laundry, bistro

i am not complaining about the kid as kids sometimes go cranky

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

very uncomfortable bed,, specially with kids it’s very high ,, washroom was not clean enough.

these kids were pushing others even on the pool stairs

the pool and the gym are good for small children too

swimming pool and front desk services

breakfast was really good. lots to choose from. nobody should go hungry!

friendly clean pool breakfast

i also was not able to work as there wifi would not work on my company laptop

- great location. - lots of towels. - free wifi and tea.

free wifi. fridge and microwave. early check in but for $60+taxes.

clean and comfortable and the t.v. size and streaming services and wifi were very good.

the wifi speed was a complete joke.

everything was perfect, the only thing i didn’t like was the pool that had cold water.

nice big rooms, pool and gym area

pool was small and cold. not enough towels.

and microwave in the room; we got to check in upon arrival in the am; friendly staff; pool was a good temperature and not a great distance from my room (or any room, really); pool hours

pool had no towels upon arrival but a quick phone call from the pool phone to the front desk

didn't care for the egg creations at breakfast

the size of the room and the mini kitchen was the best of anywhere i have stayed

the hotel seemed to have a nice pool and small gym although we did not use during our stay

breakfast

and kitchen

my info said that breakfast was included - when we got down for breakfast the host said it was not included

included breakfast and the beds were so comfy!!

internet was intermittent, breakfast options were limited.

friendly staff breakfast was amazing

spacious room with a good buffet breakfast.

great pool and terrasse

bed and pillows were comfortable, staff were great, daytime shuttle service was great ud83dudc4d

the quality of the room and breakfast services was satisfactory

good room with sofa and two double beds. breakfast was very good and had wide variety.

was farther than expected from airport airport shuttle never came way too expensive

check-in, friendly breakfast service, easy checkout

access to the pool and gym were enjoyed

laundry room on 5th floor was handy to my assigned room

it was clean. the staff was pleasant. the breakfast was excellent.

the breakfast offering had changed due to covid, but still they had a bag with yogurt water and desert

breakfast was good, a good selection and availability, staff very helpful . nothing

late check out arranged no problem

the best continental breakfast i've ever had! very clean! pool was the perfect temperature!

also got a view of the golf course behind the hotel

it was clean, comfortable and we did our laundry while using the pool

the pool was very cloudy ... we intended to swim but it didn't look like it should be open

we had the king suit, very large and nice and had everything we needed, kitchen was great.

well laid out, nice “covid-18 bagged breakfast”, quick response when we called for an airport shuttle, booked and paid for my taxi in the morning to the airport because they didn’t have a

laundry, small pool and exercise room and kitchenette very much appreciated

breakfast and dinner. there was a shuttle to the airport!

free laundry was a plus

additional charges: adding to the frustration, they accused me of not paying for laundry services

i expected a better gym, bigger dining room and kitchen.

breakfast finishes early

we saw cleaning was done well at the entrance but somehow the hallway going to the pool was very messy

vegetarian items in the breakfast

great breakfast, and very clean

we like the location.the room is nice,clean and comfortable.we like the kitchen amenities

laundry, gym and pool both helpful for longer stays

pool open by hourly appointments was a great way to adapt to covid- it was like having a private

loved having access to free wifi

tv service or wifi for a day, but from what i take, there were technical difficulties from the provider

always ample parking, good wifi connection, good quality free toiletries, and the vending machines are stalked with a

wifi was very spotty in my room

i also loved how there was free breakfast and wifi

the pool was perfect for the kids, we liked the breakfast, and the rooms were clean

gym was not great, i would have loved to see some updated equipment and really have loved it if

staff helpful, hot breakfast, comfy beds, microwave, fridge, sauna, pool, laundry facilities, patio, miscellaneous items for purchase, quiet area and room, window opened for

often having to wait due to staff in the elevator with their laundry bins

great breakfast. nice pool and whirlpool. clean and quiet.

wifi speed

wifi could be quicker

great wifi too

2-3 mbps)

pool was clean. wifi worked and was free.

the pool was a good size and clean

the swipe card for the pool wasn’t working had to get staff to let us in each

facility evening social kitchenware linen the option of taking breakfast to the room as my kids are late

breakfast was very good with lots of selection

hot breakfast was included, not just coffee and a bagel

wifi was weak

wifi signal wasn't too strong, which was unfortunate

the rooms were spacious, wifi was excellent, hotel was quiet.

the quiet room. good wifi. great breakfast! good location

strength of the wifi is weak

easy to find 2) staff were friendly/helpful 3)accommodated early check in request which was very helpful 4)check-out was

breakfast was very nice and decent

staff was helpful in giving me an extra hour late check out

choice of food for breakfast bed was extremely comfortable staff were all ways obliging and informative taxi service

very good service and breakfast ud83dudc4c

free breakfast, free parking, close to 24/7 fast food and convenience stores, offered late check out for fair

gym was adequate

breakfast,, every day the same no change

big room ..laundry... big and very comfortable bed ...very nice staff and professional .

there could be more washer and dryers in the laundry room.

comfortable room. good breakfast and nice well maintained gym

comfortable . enjoyed the swimming pool & gym facilities. nice place to be.

the arrangement of this like breakfast area,relaxation area,swimming pool

the pool area needs a little work. but i we were happy the pool was open.

i did not get time to use the pool facilities/gym so can not make any comments regarding these facilities

i asked for late check out at noon and was granted that

however, the one bedroom suites have a kitchen so if you wanted you can cook your own food or buy a takeaway and heat it up in the

booked this place because after a certain time of travelling we wanted to do laundry

spacious room with a half-equipped kitchen and a comfortable living area.

although no fee is preferable their pet fee of $20 was far more reasonable than most

hotel does have a lot to offer with full kitchen and laundry

the bar waiter was spectacular!!! made the entire experience fun and educational!!!

the pool was a bonus. breakfast choices were great. very spacious bedrooms.

pool was empty for refurbishing

the selection at breakfast was really good and the coffee, surprisingly

good service comfortable room . nice breakfast

there is a small gym and pool too

prehistoric to still be trying to charge for in room wifi

great facility. but in this day and age. free wifi is a must.

good wifi

didn't like paying for wifi

lack of free wifi

staff were fantastic breakfast simple but good

easy check in, free shuttle and close to the airport.

gym equipment is very limited and falling apart

so nice at the front desk and helpful the location is perfect next to the airport and they have a shuttle bus that

great staff, pricing, general cleanliness, upgrades, breakfast, location, quiet.

pool was a bit small ( disappointing)

found several pieces of furniture and the top of the bar fridge were dusty, which was disappointing to see

shuttle was efficient and ran reliably

wished me a happy birthday and offered my kids complimentary birthday snack from the snack bar

the beds/pillows really comfortable nice feature for pool to be opened 24

small complaint: when i emailed asking about shuttle service i didn't receive a response, so i arrived at the airport unsure how to get to the

excellent & helpful staff, shuttle very prompt & courteous, rooms were very q1uiet.

good shuttle service from/to the airport

free shuttle which arrived quickly

hotel is located near the airport and has a shuttle to airport the shuttle is flexible and arrives on

the gym,, that i used , was well set up, bright and clean

via train, absolutely comfortable rooms and the excellent staff there is a small restaurant bar with a shop to cater for basic needs witought having to leave the premises

the gym is well equipped

also small but very efficient gym if you want a run but do not like the fumes from the

free drip coffee at the hotel bar in the morning (we left the hotel early).

we especially liked the coin-operated laundry facilities on the premises

job every morning and the front desk helped a lot with some issues i had like getting to the laundry room, fixing my card key, get me extra toilet paper or towels when needed

the linens were dirty, there was an undisclosed 200 dollar deposit at check in, the laundry on site did not work, the only amenities are a cheap coffee machine and a juice machine

the laundry area

we didn't want pools, and gyms

early check in was accommodated

and breakfast were completely fine (and free dinner was a great bonus when arriving with little kids in the evening)

asked for a late check out when i first arrived, and the lady at the front desk told me i could stay until 2 pm

a bit pricey or expensive than other hotels with fully furnished kitchen.

shuttle and breakfast are included

the wifi was much better than we were expecting and even ran online gaming (apex legends) smoothly (+)cleanliness, location, wifi and friendliness of the staff were superb. (+) wifi good (-)wifi seemed weak (+)location, cleanliness, wifi and friendliness of the staff. (+) very good free wifi low cost of parking upon request i was also allowed a late checkout at 6pm at a very nominal (+)the wifi was (+)wifi comfort of beds location (-)there is no wifi and the attitude of the staff is too bad (-)no wifi

was too cold, sauna not hot enough & spa was very mild jets but hot

not all gym equipment was working properly

also, providing robes and slippers would make the experience of using the pool / spa much more comfortable as the changing areas are limited

spacious the room was, how well done the bathroom was, the gym, pool, spa and sauna were perfect

most importantly, one of the best shuttle services

location close to toronto airport with great free shuttle service

friendly staff nice location good gym good breakfast

the location is great, only a few minutes with the hotel's free shuttle to the airport and from there just 25 minutes with the up express to downtown

proximity to the airport and the shuttle are a god send both the staff and facilities are

the bed and location, liked the vending and laundry services, liked the view, when i made a booking mistake it was easy to

location, liked microwave and refrigerator available with convenient ice machine and laundry

had a laundry room which was convenient

tiny towels. my room was next to the laundry and ice machine., so a bit noisy

i had a room near the laundry room it was supposed to close at 9pm but laundry machine was still running at 11pm

location to the airport, great beds, wifi, and shower

wifi was fast and easy to use

shuttle from airport, good wifi connection, spacious room, excellent breakfast choices

could not get a stable wifi signal on my ipad; it would try to connect but after 7 seconds it would drop

good wifi, superb fitness centre/ pool

it was my 2nd stay there and i was again unsuccessful connecting with their wifi.

wifi was incredibly slow on both laptop and phone

the wifi took a while before it was connected. the process could be a little faster and easier

wifi, restraunt serves great food, rooms are clean and modern, and it s an ideal location for

was a problem with wifi in the rooms the day we arrived due to an electricity outage earlier in the day

free wifi, great food in the restaurant, free business centre, close to the

ac and wifi worked well

the wifi :

accessible room, breakfast included, free wifi, nourishing meals, delightful staff.

the wifi was a little spotty, but other than that had no real issues.

the wifi was a little slow .

close to airport and free wifi and beds were comfy

i was never offered the wifi password when checking in. the room was a bit outdated and dark

free wifi and breakfast pastries, plus 24h free tea and coffee

wifi

is a charge for the better wifi

i was tired, they had ran out of cookies and the wifi didn't work because they didn't check me in correctly with my correct surname and room number

no written information about free wifi

wifi was not working

we had trouble on our previous visit with wifi not working but this was rectified this time

in the west side eatery, i liked how comfy the beds were, liked the chicken wings and the fast wifi

wifi is fast

the wifi is dependable

they took the extra care to help my granddaughter get wifi on her mobile device

and accommodating, great location, wifi was good so my kid could game out on fortnite

towels available at the pool and there was also a shower there

excellent location with shuttle bus service from the airport

clean, close to airport, several restaurants near by, nice gym and pool

only complaint is that the facilities were off limits (gym, pool, dine in etc

room was comfortable and bar was great

clean, great service. great hot breakfast

some families with small children might miss a swimming pool

very clean, comfortable and staff was nice. food was delicious and breakfast area was nice.

really far from the city. no elevators and a pricy laundry

the breakfast was excellent

location. shuttle service. free wifi. comfortable beds and pillows.

the wifi did not work other than for a few minutes and then shut off

wifi doesn't connect

could not connect to the wifi

modern, comfortable, parking available, wifi stayed connected, good black curtains, good shampoo/soap sizes, had liquid hand soap instead

pool, parking is charged, wifi was mediocre

wifi was rather slow, not good if you need to have a video meeting during your stay

lumpy pillows and although the wifi was free it was so slow it was unusable

very comfortable beds. good wifi. starbucks on site.

the wifi was good, the bed relatively comfortable, and the tv had adequate channels

the breakfast was good and had enough choices for everyone in our party

likes was hot tub ,fire place, room, staff, kids likes was pool and fitness center hubby likes was lounge snow and

kids liked the pool

so i arrange an extension to channel (one of the staff) for late check out

too early breakfast

a problem with conneting laptop to the wifi because of external firewall despite assistance from the reception staff

wifi was flaky at best and not continuous, kept cutting putting me on my data plan

wifi was good

that it says free wifi, you still have to pay $5

wifi and parking included

didn t have breakfast there but did get a glass of juice and it looked ok

breakfast was good with a good selection to choose from. courtesy airport transfer.

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

if you can show the cost of breakfast on booking

no free parking within the property and quite pricey daily rate without breakfast

wifi wasn't great and it was hard to access walking up from the street but they were such minor

also, the wifi was reliable despite some dead spots in the room

wifi is great, so is the fitness center

room size; free wifi;

wifi not covered enough

great wifi, hours of zoom calls went with only a single drop in connection - great staff, brought up

had trouble connecting to the wifi

was difficult to figure out the wifi, no one told us to just connect

there for work and the wifi did not disappoint

i could not find the wifi information and the blanket on one of the beds looked like it had patches throughout and i was

to take an uber cab because the motel shuttle service dont start til 4:30-12pm which is ridiculous why offer shuttle but not tell us they

bacon and no beans the breakfast sausages are salty and not sure it's meat breakfast needs some help like

have to contact the hotel to arrange airport shuttle

breakfast was a bit limited

didn't get to breakfast was too tired to get up and i think breakfast should end about 10 or 11

wifi refused to work

wifi was not good enough and the tv

the free wifi was great since we had our 18 month old son with us!

the wifi was so not good.

the pool was large and warm. room was spacious. nice furniture and decor. good wifi.

breakfast was great, location was exactly where i wanted to be

breakfast is good

loved everything, the breakfast and complimentary lunch was awesome ans well presented

wifi in the room didn t work so had to use the free wifi in the hotel and couldn t connect your

wifi cut out quite often

no info given about wifi password

wifi sucked and room service lady was rude

the only recommendation would be to have clearer signs/instructions for guest parking closer to the hotel elevator instead of the public/casino parking

there is no laundry service.

great breakfast… very friendly and accommodating staff.

no laundry facilities

clean, good price,good breakfast

loud staff all night room was above laundry room

noted 1 sn, 1 tsn offering only

good wifi

wifi was horriblu slow

ch entity carries 5)--however, the wifi could stream more on your device, if you have a package

the included breakfast offered far more variety than we expected with several choices that could accommodate my

the location is great and the wifi actually was good this time. the privacy was excellent.

the free wifi was good, breakfast was good and fast. free parking.

good breakfast, big bed , good wifi

always clean, complimentary breakfast, wifi, friendly staff and service

wifi is free and easy and parking is ample and above ground