free wifi prompt valet and staff service

wifi was down during most of the stay and the elevators were out for a while as well

most of the hallways had an off putting smell. had small issue with wifi.

facilities fee added on for stuff we did not use: pool, wifi,coffeemaker in room, etc

everything including lights are wifi and our room had an issue they couldn't fix

the food and room service were very good

loved the fact i could walk around in my spa robe all day

accommodating and pleasant staff, a quiet room, an exceptional breakfast and spa services that were rejuvenating for everyone and anyone, the spa at norwich inn was a pleasure

the women bartender in the small bar was was very friendly and good service

didn't get to the bar or spa, but overheard a few people returning from the spa who were very happy with their visit

clean. great breakfast! location!

new equipment in the gym also

the breakfast sausage thingy was awful.

there is also a laundry room that we used and dry cleaning service

shuttle not good even near by to mohegan sun casino running just 4 pm

in but it's great geographically if you need to stay in the middle of the state, or close to the casinos

most guests checked out by 7:53am after a night at the casino due to not being able to sleep because of the guests with children and all of us being in

was great,we went to see a show at the casino,and it was less than 10 minutes away

the rooms were nice. clean, spacious. i loved the complimentary breakfast

they have a shuttle bus that will bring you to and from the casino so you don’t have to worry about parking

quiet even though booked up, great location, nice breakfast

the warm welcome, spacious rooms, pool, gym, free breakfast

nice convenient location. easy to golf courses, restaurants, and casinos

was no edible food, the restaurant is garbage, the tv in room sucked and the working wifi was for hilton rewards members only

pay for wifi

i did not partake of the breakfast. also, they gave me the password for wifi

the only thing i was struggling was the wifi connection. but overall my stay was great

), the free wifi is super slow and we could only connect one device per room

that maxwell was performing at your casino!!!!

i stay on the 9th floor so i can also use the spa facilities

while taking a shower and the pool wasn't available only if we we purchased a service from the spa yeah no thank

and activities they have for you to do like bowling car racing zip line they have an indoor pool and bingo which i love

love that you have an indoor pool and spa

the pool and gym looked good although we didn’t have time to enjoy either

theres a great pool and even a small bar where a guy makes u a drink or beer, wine

breakfast is

the breakfast was amazing and i would recommend this hotel to friends and family

indoor pool an jacuzzi

beautiful, quiet, friendly, great breakfast,and a cute puppy!

breakfast was very good and was served to us in multiple steps

made me a special big birthday cookie and presented it to me with a candle after the delicious breakfast

were wonderful and provided delicious gluten-free breakfasts for me every day

outstanding breakfast. attentive staff. everything was top notch!

close to the casinos

also shuttle service to mohegan sun casino and arena was a huge plus

close to mohegan sun casino, and it was quiet

whole-in-the-wall hotel, very near the casinos

night and used the complementary shuttle at the adjacent marriott hotel, to go to the mohegan sun casino for a concert and a little gambling

close to the casino and very clean and beautiful rooms.

the lady at the breakfast bar was very nice and professional. gym was nice.

very friendly and outgoing he had a conversation with my self and my husband while we was at the bar

first night there were kids running back and forth above us all night

location outstanding to location to and from foxwoods casinos

clean gym and pool, nothing to complaint

nice breakfast. loved the king suite. convenient parking.

breakfast could have better.

personally liked the pool & the to go breakfast along with the beds they have

that both bar and pool were closed only reason i booked there in the first place

wifi, many times didn t work, pool water was cloudy, looked good in pictures but shabby

wifi was slow and sometimes had trouble connecting to internet

compressor very loud, wifi cuts out on tv unwatchable

very nice staff, great coffee, exceptionally clean, strong wifi, nice tv, quiet at night

the place very much but the facility needs some updates like the decor and most definitely the wifi

one of the burners in the kitchen wouldn’t turn on

the breakfast and the jacuzzi tub didn't work, there was no on switch

as breakfast included

the breakfast

free breakfast was basic but nice that they include it at all.

breakfast was minimal

the wifi was down which made planning other parts of my trip very difficult

room phone never worked, the wifi password was never provided, the blow dryer never worked

wifi and tv work well

wifi was unusable and that is hard to take this late in the game

the pool was open so they was a good thing

pool was clean and warm

we’ll located to casino. shuttle took us to and from the casino.

the room was great! loved the pool and gym. the continental breakfast was good also!

we did enjoy the pool and jacuzzi

the rooms, the gym, the pool and the breakfast

location great, price great!!!!!, breakfast what one would expect for the price.

used to have a good breakfast

breakfast,

our 2 towels if we brought two down and then they said they had to wait cause they were in laundry

no breakfast cause of the carona virus. a lot of parking

issues like coffee pot missing, hvac vent not even attached where my 2 year old tried jumping in, wifi a bit old fashion

free wifi

then the wifi went down and did not come back for the remainder of my stay

breakfast was excellent. staff very friendly and attentive. gym was nice too.

were not aware that we needed to request room service

it's a fifteen minute drive to the casino

the grounds and pool were pretty

breakfast was good, was basic, but well stocked

the property also has an outdoor pool which we did not use but the kids we saw were certainly enjoying

more options for breakfast

the kitchen was also clean and spacious

we go there often and even the kids looks forward to seeing everyone esp

the spaciousness of the room and the convenience of have a kitchenette.

good free breakfast, helpful staff

the kitchen light was out.

although i didn't use the gym, it was good to see one there and it looked pretty good

my twin 5 yr old loved the room and the pool

breakfast was great and we enjoyed our cookies and milk at 8:00

for the price it was more than expected & breakfast was very good. would definitely stay again.

nice breakfast buffet

horrible wifi... in and out... that was the worst.

the wifi didn't work the hot water took ten minutes to get hot

the wifi password was not provided upon check-in

the wifi can't be used on game consoles either so i was stuck in the room with very little

clean room and nice customer service. she allowed us do late check out with no extra charge.

pool and gym were not available

pool was great, also the gym, coffee, fridge, microwave, soft beds

the gym only has cardio equipment, fyi

gym swimming pool had a strong smell like lots of chlorine

indoor pool w/ little outside patio for sunning

enough to casino

to casino /concert venue and relatively inexpensive for 2 people to split

its close to the casino

the wifi was very poor

also the front desk clerk when i called down for the wifi password was very rude because i asked him to repeat himself a few times because i couldn t

wifi did not work quite a few schetchty people on the property

wifi would not connect

wifi signal is not as good in the room

loved the laundry on site, very helpful staff.

i didn’t like the kids running up and down the hallway into the evening hours.

was filthy told my kids not to walk on it without shoes

welcoming staff, breakfast, pool for the kids to swim

the directions that they front desk gives to the casino were super helpful

the nice warm pool, we arrived on christmas eve and found cookies milk and candy canes in the room, a very nice

no option of late check

clean facility late check out room darkening curtains

loved the late check out

online/website boasted of a gym, however was told at the front desk after traveling an hour and a half that the gym was closed

pool and hot tub were tiny

hot tub and pool

lots of kids running around

kids loved the breakfast in the morning

the pool area was great

the pool is in a nice setting and is very clean

were a lot of families with kids when we had breakfast and it was hard for the staff to keep up with the food selections

great complimentary breakfast. friendly and efficient staff. loved the heated pool for kids

room was a mini suite, allowed space to move around, wet bar, desk with ample usb outlets

that i had to pay for wifi service that should be included

also couldn't get the wifi

clean sheets and comfy bed and the other hotel services such as wifi and room service upon request

arriving the wifi did not work

room clean, roomy and comfortable. strong wifi.

having a full kitchen is exactly what we needed

location was excellent! full kitchen was a bonus!

other reviews had mentioned lack of kitchen equipment, etc

convenient, easy parking

only had a salad for dinner, and breakfast the next day, but i would say the food is just okay

pristine, beautiful and comfortable. great bar and nice staff.

loved the shuttle service

we loved the free shuttle and all the drivers

great shuttle to the city center, approx 20 minutes walk

i really liked the amenities, i used the gym and the indoor pool and got to play the grand piano

and kids running around in the morning

nice gym area too

there were also laundry facilities, which i did not use but thought were a nice touch

good facilities (including self-service laundry and luggage storage)

appreciate the free parking and ev charger

20 minutes from casino

place ever i was so uncomfortable i had to go buy my own cleaning products before allowing my kids to stay there

there was kids jumping all day until about 12pm and i called the desk 2 times to complain

front desk guy was rude when we checked into our rooms with 5 kids in tow.

com lists the property as having a casino

super clean comfy bed nice kitchen amenities

i read the reviews before i was aware of the lack of kitchen amenities

staff were so friendly.accommodated early check in!

everything was well stocked in the kitchen (small appliances, flatware, garbage bags, paper towels, etc), bathroom (soaps, ample

-privacy -really felt at home -limo to casino (casino was closed so we didn’t get to go a ride but it’s still a great thing they

was a beautiful room with a huge spa bath tub

atomosphere easy access in and out peaceful and quiet also breakfast (coffee) hour was perfect

 they have a free limo that will take you to and from the casino

do think that there should be a written system for the shuttle back and fourth to and from the hotel

again no chairs on walkway. not able to connect to wifi.

we wanted a low cost, reasonably comfortable room with a good shower, mini-fridge, microwave, wifi, and cable tv

the wifi was good, rooms, super clean

but when we arrived back to the hotel one night, we couldn't park in our parking spot because the people next to us parked over into ours

they have security cameras set up outside over looking the parking lot and walkways which i liked

nice spa tub, nice large bathroom in general. good location.

comfortable clean indoor pool

the rooms is spacious with a large deck and wonderful views of the sunsets

the fruit was nice, some bananas and oranges and juice good for the kids, but the coffee was too strong

breakfast brought to your chalet

i think the breakfast could've been a bit better, but otherwise everything was great.

slow elevator! wish could buy full meal, laundry usage.

clean room, nice pool, great breakfast and friendly staff!

the pool gym breakfast closed

only stayed one night so didn't get to the pool and gym but they looked nice

they put a family with 4 kids above me

first when we got there we thought the room was really clean then the kids went to get into the bed and it was filled with urine from the previous people i went to

last minute thing but the staff really made it quick and easy and convenient they even gave us a late check

- it was dirty had unsafe neighboring people in rooms and we didn't sleep much out of kids safety

laundry is cheap and like home

great location to shops, restaurants and mohegan sun casino

the convenience to the casinos was great althtje traffic was a little bit congested.

love the area everything close by beach casinos good food

just a little far from casinos

pool was small but relaxing

the exercise room was nice and there was a pool

location worked for a quick visit to casino

clean,updated, has a pool an small breakfast

the breakfast was good

was great, breakfast was good, lobby was nice, room was amazing

they had great selection on hot and cold complimentary breakfast

it was clean, staff was very respectful, breakfast was great. everything you want in a hotel

new, super clean, spacious, comfortable beds, breakfast included. parking. great location.

breakfast was not so great

to bad they did not have a shuttle to the casino

close to casino

the bed was comfortable. it was super close to the casino and friendly staff.

is good for going to different places, like the casinos, and other attractions

clean, safe, convenient to casino and mystic seaport. free breakfast.

there was no free wifi

wifi not working young woman said they just put in a new router but network not found other than

room and bathroom were clean and had cable,, wifi, mini fridge and microwave

spite advertising that there was) and i ended up using a lot of my own data

the location is very good for the beaches, restaurants, mystic aquarium, seaport, casinos, etc

my kids were quite happy with the furnishing, space, and tv selections

enjoy the kids running down the hallway at night knocking on the door, or the young adults hanging out in the

pretty close to mystic, probably close to casinos, i never go to them so i don't really know

in the shower was clogged; the laundry machines were dirty; we heard the upstairs people very loud as well as people in the

rooms are large and have a small fridge and microwave which comes in handy with kids

we enjoyed the swimming pool

no indoor pool

pool was out of order, the gym was out of order

good breakfast comfortable beds

pool was closed.. wanted the pool, why i got the room.

room was clean & breakfast was good

we also enjoyed the breakfast and were able to exercise and do laundry

the pool was heated and breakfast was included

this hotel was about 20-30 mins from each casino, mystic, new haven, new london

loved the large breakfast area, clean, kept food coming

wifi was not strong enough

wifi didn't always work until i got closer to the office

wifi kept going in and out

had to buy ice, wifi was not good at all.

the room's wifi connection was poor so i asked to move to a different room where it was much better

the restaurant and bar which are part of the hotel has excellent food

bar and restaurant staff are great

my kids really liked the pool

area to wash the sand off everyone after a day at the beach and a large hot tub and pool for the kids to use after washing the sand out of they're bathing suits

breakfast was minimal

allowed for an early check in as we arrived a couple earlier than check in

excellent gym on site, both our rooms felt fresh, clean and comfortable

it was convenient to both casinos!!!

a tuesday) and couldn t even get a drink let alone dinner

and bar were closed

unfortunately the restaurant and bar were closed when we were there