nice common area with a pool

the good part was the swimming pool and the

units were leaking, freon, gas ,caused headaches,the room was dirty the floors all the kitchen utensils, plate pans, only 2 for cooking ,we clean before they used, dust on all the

whole hotel is amazing, with swimming pool, little zoo, very good food at the restaurant, amazing breakfast buffet, and the room was absolutely amazing

the badrooms of the swimming pool are very small.

the facilities, price, location, comfort, room size and cleanness, swimming pool

beds are super comfy and deep, the bathroom is big with a real bathtub and awesome shower, the pool is really fun and deep with a good view of the beach, the

in the mini golf area, they left us without lights

had a private suite but no pool on our side the pool was located across the street in the main part of the

the breakfast was good

breakfast buffet was very well done with a great selection on items, we really like the fact that

the restaurant is open until 10pm and room service was very reasonable ($2 usd for a late night cappuchino) (+)hour room service was very nice

nice mexican breakfast

room comfortable, clean, the breakfast deliciuos and the cost of the stay with my family exceptional considering the vacation

clean. nice pool area.

it has a swimming pool, towels are available at the reception

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

we liked that the pool was available when they said it was.

the pool is quite small

staff was very helpful and restaurant was very handy for breakfast

the bed was unbelievable, i wanted to take it home with us but my wife wouldn't let me, the pool was amazing, the staff super helpful and always friendly

thing if i had to give a suggestion on how to improve things would be at the restaurant, decent breakfast but they should add way more to it than just three trays and some fruit, trust me we ate

wifi had no password, thus the wifi connection was not encrypted

the wifi worked quite ok, all services run smoothly, the staff is friendly and helpful

) the wifi worked great

great location! good wifi!

pool area clean and comfortable

ok wifi

arrived at hotel 7am early but they do early check in for us

the bathroom too old and the pool too small

kids couldn’t sllep

reception staff lovely—special thanks for the early check in—and very helpful

from front , water splashed over the floor, glass doors were heavy and difficult to move, grab bar missing

the gym is ok, but i think the equipment is too old.

they have a good wifi connection

the staff is very nice, the wifi works well in every area

good value for money and wifi seemed to work well

clean rooms, showers with actual hot water, decent wifi, central location, helpful employees

wifi wasn't working during most of my stay, however i could connect my netflix thru the tv

parking is great behind a gate maned by staff

is situated in the heart of centro historico, great little hotel with the basics and free gated parking

is in front of the port and center the private parking, the staff very cordial and attentive your manager pending

great location to the waterfront and zocalo frees secure car parking

trued to charge us more for an early check in than quoted

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

allowed us for early check in which is great

excellent wifi

parking was full on the first night and i had to park on the street

the room service was very kind

there is a small but nice rooftop pool and a gym on site, and secure underground parking

car parking was awkward

delicious breakfast with fantastic orange juice

excellent parking assistance for a busy night. breakfast variety.

were not forks for have breakfast… none of the two days of my staying… i let the staff know but nothing changed in the

location perfect for our needs. adequate breakfast. good coffee. excellent tea options.

breakfast was nice and served on time

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

balcony, pool, air condition and restaurant

lobby was very nice as was the swimming pool

the wifi was pathetic in our room

wifi worked ok

the kids really liked the pool

the kids really liked the pool

nice lobby area with bar and restaurant

wifi is poor

ry poor signal)

the ac and wifi was very fast as well

wifi was slow most of the time.

they also provide roku tv and wifi

wifi is good

we had no wifi and they refused to turn on the router upstairs

the pool was nice and the room was pretty.

the pool area was very windy, the walls would trap the wind, so it felt more windy than outside in the

pool and jacuzzi are nice

wifi was down due to tower falling

wifi did not work well and not good cell phone reception in the room.

fast and reliable wifi

wifi was really slow

free airport shuttle that accommodates a large group very early in the morning

hot shower, strong wifi

clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

rapido wifi, muy bien instalacion de enchufa y seguridad.

been nice to have something in the kitchen like glases or plates

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

swimming pool is super small and super, super cold

the pool is well maintained

however, there was a dilapidated building across the street with a horrible looking swimming pool

pool has been closed for a while and at the rate work seems to be done will be for at least another

the pool and whirlpool are not heated

swimming pool was nice and the location was ideal

location by the malecón was excellent. certainly saved the pool inconveniece

wifi was good and fast

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with super good and stable connection

this room

changed to a different one later) the wifi is low and unstable

no wifi code was provided

they allowed us for a couple hours late check out

furniture needs some maintenance, but overall it is very good and the pool water on this occasion was a little cloudy, but considering that there was north, i guess it

buffet on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other amenities

was a good hotel the bed was very comfortable good location, right infront of the sea i liked the pool

there were not that many snack and drink options in the pool area

gym had no a/c. parking garage was too scarey to use so parked on street.

the beds are amazing, it s very clean, room service is great and the staff is very

the opening hours for the pool. need more

loved the pool!

stay, finally had enough space not to have to put our clothes and items in random places, lovely pool area, nice staff, and a cafe just by the hotel which serves nice meals and coffee

over a block to the beachfront, great parking, staff wonderful

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

the pool over crawd

room service & location

excellent food and good value for the money. beautiful garden and pool.

i like everything the pool, food , services

location was excellent, parking available

good wifi for remore work

there was plenty of shopping, restaurants and even casinos

i liked the free parking service and great beach and swimming pools they offered

noisy room facing hotel lobby and bar with music in the late evening

we were still able to relax at the swim up bar and have some poolside nachos