wifi not good at all

wifi was free but dodgy. but not a biggy for our stay.

connect reliably to the wifi for some reason

the shower was a bit difficult to operate and water got on the floor. the wifi was a bit iffy.

wifi connection in the room was low.

wifi could at times be slow to connect but overall very good.

no wifi in my room and i needed it for a skype meeting

wifi did not work. breakfast coffee was barely adequate

wifi excellent

get wifi in my room, which is the first time this has happened in this hotel

bar meals would have been better for us

the location, room, spa bath, food, friendless of staff and the log fire!

staff so efficient bar restuarant very nice and the staff serving you like a well oiled train, room very comfortable,

parking was rather full

beautiful location. excellent breakfast. bar area pleasant to sit in.

poor wifi

free wifi which worked continuously with no hassle to get on it

bad connection wifi in each room

restaurant, bar area, staff . plenty of parking and free wifi

the thing that drives me mad though is that the wifi is awful

accommodation clean and comfortable good breakfast and great interesting hosts will stay

you want a comfortable b and b with a fresh breakfast this is it

our room was exactly as expected and the breakfast option was extensive

had left everything that i needed for a cuppa,and biscuits to keep me going until the wedding breakfast

the single room was spacious with a large bathroom, everything was clean, and the breakfast was delicious and plentiful

wifi a little slow

no wifi

wifi isn t the best, hardly worked to be honest and i come off it to use my 4g.

all the facilities you need including solid wifi, not the usual patchy nonsense you find in many establishments that claim to have the

wifi is not great

the wifi was glitchy

wifi not brilliant but could live without it anyway.

good wifi signal

wifi should just be plug and play not having to fill in forms and data capture

smallest thing - the free wifi didn t work in the lounge area of the bar.

did not use wifi breakfast first class

ample parking, free wifi, nice clean accommodation

thoughtful details everywhere, from the little pack provided containing room keys and wifi password etc to the host contacting a taxi i had booked to ensure smooth pick up etc

lovely clean rooms and laundry. rebecca so friendly and welcoming lovely location

it has secure parking and the rooms are generous in size and well equipped

the wifi was a bit on/ off

minor criticism was that the smart tvs in the property didn t connect to the wifi so we couldn t use the apps

sockets all had 2 usb connections, wifi was great

free phone for a taxi was a bonus and wifi

wifi was nothing special, i could work

breakfast, location, bar area with food. good prices for drinks and food.

food and beer all good but if you want an early night, don’t stay in room 5 - it is above the bar and can be noisy til

tv reception poor wifi only in the bar but to be expected in the country side

we were in a room above a disused bar over the road

phone issues. no signal. wifi working but oniy in the bar area.

ample amount of parking at the hotel

the spa tub was better than expected when i first looked at it

the spa bath was incredible and i don t think i ve stayed somewhere with staff so lovely and

directions to appropriate parking areas was a little confusing.

we asked the bar to save our drinks and went for food

bar and restaurant cosy and inviting

the bar lounge is very comfortable, and they serve excellent food

of traffic - had to stand in bath to get soap from dispenser a bar of soap on the bath i think would be better but everything else perfect

at the bar for a drink for 20+ minutes for a drink while they sorted out everyone coming in that was

bed provision of a fan , good location, friendly staff, lovely bar restaurant and sun terrace

plug top; the usb charging ports did not work on a particular wall socket near the bed; the guest wifi couldn't be picked up in our room

could do with wifi details in the room as could not connect to data

was a bit naff but we were only there for a 1 night stopover so not too bothered about that the wifi unfortunately kept dropping out so i may have used more of my data than

clean, good tv, never too busy, good location, working wifi, great showers, comfy beds

wifi a little poor in the room upstairs

gorgeous breakfast

the breakfast was one of the best i ever had

excellent accommodation. friendly staff. great breakfast..great food. nice bar and beer garden.

absolutely gorgeous setting and lovely bar and restaurant interior

rooms are to high standard. the bar and breakfast was lovely. staff are really friendly.

room well insulated from sound of traffic, wifi included, excellent breakfast, near train station, helpful staff

free wifi and other facilities

wifi and tv with multiple choices

the free wifi was really good tbh and key cards was good no problem with that at all even though you only

wifi not working

the bar and restaurant below was lovely

the bar was very comfortable

the bar and service staff were great and the roast pork bun was so filling

well designed. comfy bed. excellent staff. bar food and breakfast first class

the bar downstairs has a lovely atmosphere and staff all very friendly

location and cleanliness of the facilities. the bar in particular downstairs was great.

the staff and the bar downstairs

the room was spotless and comfortable. the bar staff were a credit to the business.

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

excellent location , friendly and helpful staff . clean rooms . allowed early check in

kitchen was well equipped

would suggest the kitchen could be better equipped- coffee canteen - washing up liquid - salt/ pepper

with all shops and restaurants in easy walking distance even for my mum aged 90 and free parking in the centre of shrewsbury was an added bonus

the location, size, cleanliness, parking

too many stairs uncomfortable chairs in living room cramped kitchen

had trouble connecting to the wifi but otherwise no complaints at all, it was a lovely clean room, simply furnished but very

clear instructions about checking out, how to access the terrace from our room, where to find the wifi code, everything was superb

wifi was also good

always the wifi wasn t the best but that s generally the case with most places i ve stayed in england

wifi acesss upstars rooms

wifi didn t work at all.

the wifi is patchy which i do understand is due to the fabric of the building

the wifi works but cuts but periodically and isn t suitable for streaming.

bed was incredibly comfy, wifi was strong

only slight issue was there was no wifi and parents didn't have signal in the building

breakfast is exceptional

superb location is perfect breakfast is superior early check in for a reasonable fee

anything major that i didn't like, i think the only issue for me was the choice of drinks in the bar which overall wasn't bad but they didn't have my choice of drink available

staff were excellent and breakfast was very good

had to ring externally on mobile phone for this, as room service phone out of order

wifi not working alot of the time

i described in my feedback two years ago, there was no wifi signal in the room, despite the promise of wifi in the listing

only facilities lacking signel wifi

wifi was precarious.

the wifi only worked in one spot of the room by the wall

the wifi was excellent

cop ncp car park which was the nearest and was only a few minutes away, and for providing the wifi password

i was unable to access the wifi

central location, old and quirky with modern facilities, nice bar and restaurant, good

relay friendly even the bar man took our suit cases to room top man

wifi was pretty poor and the eye for detail around cleaning between guests.

our room was dated but bed so comfy, water hot, and wifi free so no complaints

the free wifi was a bit slow

the wifi was quite weak in our room

free wifi was good and it

tv reception and wifi was not good in our room, possible due to the distance from reception

good wifi

wifi was a bit slow on occasions but wholly workable

shower tiles and head - then it would have been faultless) - no concerns with the function of the wifi

wifi was unusable

not that i didn t like; maybe they just need to improve speed of their wifi.

didn't affect us, but business travellers may find the wifi a little slow

some wifi connection challenges, but the friendly staff sorted this out quickly and effectively

wifi was weak in hotel room but fine in communal lounge area.

there was good free wifi in hotel 2

wifi worked well

age were very grateful for not having to climb stairs once we had made our way down to the kitchen/diner

soon gets a bit annoying if you forget something from the 2nd floor bedroom to bring down to the kitchen on the ground floor

it was a nice quiet area with safe secure parking and a very short walk into the town

door lock needs attention no plug in kitchen or 1st floor basin washing up bowl needed lack of toilet roll holders lack of towel rails

good tv reception and limited free wifi

and well equipped room, excellent breakfast with plenty of choice, host was friendly and helpful, wifi worked well, good location

gave us a good welcome, parking was easy, room very comfortable, super breakfast

excellent service and delicious breakfast

delicious freshly cooked breakfast and home made cake on arrival which was much appreciated after a long journey

also the tv in the bedroom didn t work with the remote, the wifi code given didn t match the wifi offered but at least we could hook onto the next door

the wifi was really slow

free parking and wifi is a bonus

there was no welcome pack with the wifi or tv code or restaurant information, check in/out times etc

lovely clean rooms, well stocked, smple car parking

not get wifi in my room

my needs well and no real gripes wifi and tv reception/connection a little sketchy as it often

aware the wifi was added, not a problem on this visit but perhaps it needs to be more

i liked the wifi connection and the tv in the room was good

couldn t get on the wifi

limited parking

wifi was on the blink but that isn't their fault.

t i got the last space) and wifi didn't reach my room

the wifi signal was a bit weak in my room.

lack of wifi signal in room.

the wifi is very poor.

the wifi was very poor in the room.

lovely location beautiful bank holiday weekend good wifi great parking good coffee

speaking to another guest apparently they were doing 3 rounds of golf with dinner, bread and breakfast

stock in pro shop,lack of staff so sports bar couldn't stay open,,no room service ,no change of bedding towels

wifi wouldn t work at all, and they don t allow early check-ins

that the wifi

wifi - almost non existant in the rooms and kept cutting out

wifi was intermittent over priced wine

unfortunately when we arrived the wifi was down but the staff did a remarkable job paper checking us in

shower not draining so it could overflow wifi shocking

very spacious room with excellent view of the river seven, large telly, good wifi, comfortable bed

time had issue with the hotel wifi which was a little frustrating otherwise a convenient and nice clean place to stay near

wifi signal rather weak in the room, although fine in public rooms

wifi was annoying - i had to sign up and it was so difficult that in the end, i just didn't bother

so i guess they need to invest in better wifi

couldn t get wifi in room number 433

i liked everything apart from the wifi connectivity

wifi could be better in some areas of the hotel

there's poor phone signal there but wifi service is great

excellent breakfast too

no pool

have to pay for the spa and no pool

only minor point to note was at breakfast

spa was small but only allowed 8 at a time with booking slots, view from jacuzzi fab

great bar and food

love to hear atmosphere in the bar and restaurant

the breakfast menus is just amazing and the coffee is the best i have had in a long time

breakfast superb along with location

breakfast amazing room clean bright and modern with the most comfortable

wifi wouldn t connect and no smart tv. was a very old tv in the room

the bed was extremely comfortable and the wifi was free

to another room where we could mobile phone reception as it was non existent in original room and wifi was down

friendly staff. nice big room with a comfy bed. secure parking. good wifi. excellent breakfast.

no wifi. very poor mobile reception. breakfast was ok. coffee could be better.

wifi shouldn't be restricted to 500mb

signal was very poor and the wifi was terrible

the wifi was a bit slow..maybe due to a lot of people staying

fault the hotel two minor wifi not good

wifi struggled at times and i think the tv channel availability could do with looking at but as

free wifi with just a password connection (no requirements to enter lots of personal information to log (+)very friendly staff. room was great and wifi was very fast. (-)no wifi. not the inn's fault - location/connection issues (-)parking wasn't great and the wifi was a bit spotty at times.

there is ample parking

bar and restaurant good, plenty of parking nice towels

parking wasn't great and the wifi was a bit spotty at times.

good location, nice room, delicious food, plenty of parking, quiet place

2nd night after spending the day out, spent evening in the bar with the very welcoming locals

location was superb. breakfast excellent staff couldnt do enough for us. wonderful weekend

cleaner we saw cleaning in the bar area was extremely thorough and diligent, keeping the place covid free - very well done

the bar staff

fabulous room, very comfortable and good breakfast. lovely village location.

views, free wifi, location perfect

free wifi was good in my room. location was great for my travel plans. staff were friendly.

i wasnt aware you had paid wifi as an option. the free wifi was decent but not the strongest.

poor wifi in our room but ok elsewhere

the wifi was very poor as was the phone signal. not conducive to working.

breakfast good.

able to use unlimited wifi for work in breakfast room with offer of more tea/coffee after breakfast

lovely family run hotel with good food, wifi and beer

friendly staff, welcoming, good evening meal, nice bar area, comfortable and clean room, decent breakfast

lovely setting. friendly staff. very comfortable stay with lovely breakfast.

lovely location. excellent breakfast, best steak and ale pie.

wifi didn t work in our room.

wifi connection wasn't great

only negative thing i can say is the wifi was not good!

wifi kept dipping in and out

good breakfast, spacious room, good wifi.

everything. the hosts were wonderful people who went the extra mile. breakfast superb.

breakfast exceptional, the room was very comfortable, accommodation immaculate

at pelham grove great location lovely property and hosts, cleanliness, the breakfast and garden, parking all excellent

breakfast is

breakfast was delicious with fresh fruit and cereal then a cooked breakfast, plenty of tea or

bar food and atmosphere staff friendliness food great, clean everywhere and great

ev charger in car park low rise building

was an excellent bar area with live entertainment which was a real bonus for our evening

good service from the staff in the bar & restaurant, very clean everywhere

the odd night, very dog friendly (including in part of the restaurant) and increased number of ev chargers since our last stay (although there is a but

wifi worked no problem

terrible, terrible wifi. absolutely unusable. better to tether off phone.

great rooms , comfy beds. great breakfast

wifi dropped a couple of times at peak times but only for a couple of minutes.

free wifi, clean room and friendly staff

open fires and log burners, a lovely bar area to sit and relax

plenty car parking, beautiful views of riverside, ample sitting areas indoors and out with comfortable

good car parking

the food and bar

plenty of parking

were very helpful and friendly, wifi was good, breakfast was lovely, perfect location

the wifi could have been better.

wifi seemed to have a restricted upload speeds

awful wifi and phone reception. this need to be addressed.

wifi wasn't great - and we thought the tuck box was a bit pricey! but not a big deal!

wifi connection was not brilliant and the door locks were temperamental (upgrade is already planned (-)wifi wasnt great (+) only fault is wifi drops off all the time, otherwise perfect in every day (-)wifi in room was a bit hit and miss (+) my room was in a nice quiet area, great light, comfortable and with great wifi (-) low connection wifi (-) we had to ask for the wifi password, we had to ask for bathrobes and the scrambled eggs at breakfast had to be redone - (-)the wifi reception in certain parts of the hotel was intermittent . (-) wifi none existent on premises (-)wifi boots user off every 5 minutes

managed to request them) room service took nearly an hour, the lamp shades were all dusty and the living room section had a

117 it is at the top of the stairs so you can hear everyone coming and going and kids running up and down the stairs

i had room service which suited me perfectly

second visit here lovely stay and spa facilities are a bonus

warm welcome and a nice, unexpected early check in, room was clean and welcoming, decorated in a faux early 20th century style, part

no pub grub, no bar food available apart from roast dinner.....

quirky pub and room, full of character. excellent breakfast and friendly staff.

great location, great rooms, great staff, great breakfast, all great!

breakfast excellent. bed really comfortable. staff brilliant, martin,jean and the bar staff.

for example the waitress also did the bar waited every table aswell as sorting cuterlery etc

was there for my birthday, complimentary drinks and a late check out

bar area for chilling

late check out option is great especial for us as we had been on a works wine tasting event and

secret green was amazing, staff was friendly with kids

good breakfast and tea coffee juice are served even during thr night and great place to stay

the complimentary tea/coffee in the bar area was a nice touch

location bar facilities breakfast friendly staff

lovation , room , breakfast and bar free parking

everything very good value for money and the breakfast was excellent

the wifi didn't work for me but wasn't important.

wifi was very slow

is nothing in our room to tell us the password for wifi

clean, free wifi and brilliant location withing the city, being close to the shops and historical landmarks

wifi password not made available and internet signal very poor

a lamp would have been nice in the kitchen/living room as i had to bring one from the bedroom

fully equipped kitchen, spacious and modern

generous size rooms and fully furnished with everything you could need especially in the kitchen

everything was fantastic! good sized rooms, big kitchen and comfortable sitting room!

wifi and mobile signal within the hotel - had to step outside to make calls, and could not stay

wi-fi connection was not good and there was a security problem with the in house wifi but that really did matter to us very much to us

the room was clean and comfortable, with wifi included

tv wasn t connecting to wifi or

good staff, good bed, good tv and wifi, quiet air con, great location

we got upgraded to the spa which was beautiful

only criticism is having a table and a mirror to do hair i had to pull the kitchen table to the plugs for

spa room wonderful location convenient parking very clean lovely housekeeping staff wonderful

to the flamingo room so instead of the room & bathroom we also had a separate sitting room with kitchen facilities

there’s even a small door for the kids to enter the room

told about the wifi reported faulty tv/tv remote control but nothing done nor was any feedback given

no wifi, and no sound on television, which i had to complain several times about

wifi rubbish, cashless hotel, quite expensive in bar.

into chester two minutes walk handed for bars club restaurant and shops lovely pool and spa free wifi

the location. the gym and pool. air con in room. wifi. fridge in room. shared spaces

enjoyed our stay loved the room and we had our breakfast and evening meal in the boathouse, excellent food and lovely friendly staff will

the breakfast was fantastic and our stay was very enjoyable

you can wander down the riverside path or pop over to the bar / restaurant and watch the boaters go by

lovely breakfast just a fantastic experience all round

and breakfast was

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

we required an early check in and they were very accommodating to this

friendly bar staff, best room, slant in the roof was cool. :)

used common sense in order to assist with early check in

of the staff were amazing, from checking in to the bar and restaurant staff they really went over and above to make our stay perfect rooms were lovely

the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our rooms were ready and we was given an early check in

rubbish wifi

window didn t open so it was fire coudnt get out. wifi wasn t any good

excellent wifi

lacked walk in shower and on taking shower plug not draining so caused bath to fill internet wifi kept cutting out very poor signal and unable to get mobile data signal sadly on arriving home

wifi isn t great - kept disconnecting and poor strength

wifi signal was very weak

was pleasant and well- equipped with good tv and free wifi

free wifi throughout

location is perfect and wifi was working. room was clean and tidy.

enough beds for sleeping ud83dude34, chairs and table in the room was very nice, great wifi, bathrobes were a nice touch fitted perfectly, iron and hair dryer worked great

both breakfast and dinner were absolutely delicious with a great choice and the bar area was spacious and relaxing

furnishings complimentary tea and coffee at the bar throughout our stay friendly staff lovely hearty breakfast pleasant

the free hot drinks in the bar at any time was a very welcome and unusually generous feature for the hotel quests

staff were lovely from check in to the young bar man

the staff were friendly the hotel and bar very clean and the service excellent

on departure i asked the young man at the bar if i should place the room key into the check out box

great staff, happy to accommodate an early check in. good value for money.

the room was nicely decorated, spacious and comfortable. quiet on a night and late check out.

we ate from the vegan bar menu and the food was exceptional

didn’t have breakfast but wish we had it looked lovely, we could have had brunch in the lovely bar area

no noise from the bar downstairs

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

fabulous bedroom location to town lovely bar great breakfast

room great bar good didn't have any food there but was told it was excellent by other guests

breakfast great bar staff great, location brilliant

welcoming, rooms spotless, bar staff were amazing and the atmosphere in the pub was

are amazing and very colourful ud83dude00 the bar was great especially with emma serving very bubbly and what a personality ud83dudc4c made very

wasn't a fridge but it was fine as the bar gave me a big bucket of ice to put my milk

the staff at the bar were so nice, friendly and welcoming

early check in as room was ready. central location, ten minutes from station. intersting decor.

room facilities: wifi, tea/coffee, television

about it from hot showers, great pool facilities, comfy beds and good wifi

the single beds were very comfortable and the large screen tv is easy to operate and wifi connection to the hotel system is very good

the wifi connection wasn't the best

the facilities ie free spa / wifi are great. would defo stay again.

having to reconnect to wifi every day- a minor inconvenience

very, very poor wifi in the hotel. i struggled to just check my emails.

air conditioning in business double room no fridge in room wifi was poor had to queue for

wifi

wifi was poor but that might also be an asset

conditioning, friendly staff, free cocktail, dog treats, comfy bed, pool table

food menu not the best. hotel guests should not be asked to pay for gym use.

the check in was fantastic, offered early check in and late check out

enjoyed a game of pool & liked it being dog friendly

great atmosphere and great amenities for kids

work going on in front of house for a burger venture but on the advertisement we thought it had a bar / social area but obviously changed hands as the front house was also undergoing a

hotel and bar

very friendly staff with a great bar area in the centre off chester

hotel but full of teenagers being aloud to run riot in the bar area standing and jumping over tables and a dj that was encouraging the riot

great location. lovely lady behind the bar organising check in.

hot water, big tv, super fast wifi had no issues at all and was staying on the top floor

also has the fastest wifi i ve had in any hotel recently

wifi was a little slow

hotel not too far from chester centre, and free on-site private parking, also wifi

great breakfast, room, wifi and above all else the staff

really good choice at breakfast and loved the table

lovely hotel the staff were friendly & helpful the room was lovely & clean breakfast was delicious theres a few nice restaurants very

room was big and warm breakfast very good staff very good

everything about this place,staff and breakfast was absolutely fantastic.

they had kids dvd's to watch which he enjoyed in the evenings

it was a bit noisy as we were above the bar but we were still able to sleep well.

room was lovely bed comfortable no noise and breakfast very good

location was fantastic, staff was pleasant and breakfast was great.

nice breakfast

very helpful and friendly staff, nice bar area, lovely breakfast.

nice to have the bar so close to the room made it easy to nip out and grab a drink when relaxing in the room

the room was clean ,bed clean & comfy.the bar food was excellent ❤️

friendly staff who were happy to assist with early check in when we arrived early

the breakfast was served in the bar and was made to order and very good

we decided to eat at the bar attached and the quality and price were brilliant, the staff working in the bar were so kind

nothing really, shame the bar wasn’t open

night manager very accommodating offered to keep the bar open a bit longer

everything, only downside was the bar was been refurbished and not available, enough place's to get a beer from close by

the breakfast was lovely as well as the staff who served it

the staff were really helpful and friendly. breakfast was good. free parking

the room lacked a hairdryer and the wifi signal was weak in room 55

room was away from the main reception and wifi was so poor as well as 4g signal, so we couldnt plan our trips for next day, had to go to the

wifi dropped out in room all the time

is is something the hotel can't

wifi was fast

the bed is huge and really comfortable, the only issue was the wifi which was less than reliable and kept dropping out

the room was ok and happy with access to free wifi

hairdryer didn't work had to change it,water wouldn't stay in sink,even with plug and wifi wasn't

the welcome cookie was warm and tasty. free wifi.

no netflix, and the wifi wasn t the best

wifi- good

of introdution to hotel, poor wifi and tv reception, had to retune tv in 3 times

wifi was average, could do with a booster, but otherwise fantastic facilities.

to the lovely city of chester has spa facilities friendly staff comfortable bed wifi was

wifi was terrible when it worked

couldn't connect to wifi,but that was probably me

connect to wifi in my room but i wasn't that bothered

wifi wasn t very strong in our room

good location, ease of access, wifi and general comfort :)

wifi not great in room

ev charging points immediately outside was a massive plus

great value, clean tidy rooms to a high standard, nice little bar with board games to relax - would ve more than happy to stay here agin if im the area, and an

rooms were great for us, and having a little kitchen meant we could have breakfast before setting out for the day

nice addition to have seating in bar and snacks in the

the apartment was perfect for a family with a kitchen, fridge and two toilets