the heated pool was also very clean and nice

the game room was a little stinky, possibly because of its proximity to the gym, but it wasn't bad enough to keep us out of there

rooms are spacious for their price and the resort has good amenities like pool, hot tub, gym, ski check-in

my kids really loved the pool, hot tubs(three) my daughter used the gym

my kids really loved the pool, hot tubs(three) my daughter used the gym

staff, gym, proximity to village, bed.

inn is the ultimate location for skiing palisades; the staff are relaxed and very friendly; the bar and restaurant is top notch; we loved our stay

of course the hotel has a wonderful bar and restaurant with delicious food and tasty drinks

unfortunately due to covid, they were critically understaffed so the restaurant was closed, bar closed second night, and housekeeping was very lean

nice, small bar and outdoor hot tub

brochure said laundry opens at 8am

base of the mountain, laundry, outdoor hot tubs, free parking, grocery store nearby.

we both had a terrible nights sleep that high camp pool and tram were not inclusive, everything cost additional

the hot tubs, sauna, exercise facility, kids room for our toddler, and media room and pool table for our teen was great

sauna, gym on site

rooms are big with a kitchen and a very good hotel restaurant

plenty of towels including pool towels

pool towels at front desk (a block away from the pool), buffet breakfast in lodge ($20 adults/$15 kids 5 and up) only meh for cost

was only one knife in the kitchen and it was very small

convenient for the families with young kids since a kid friendly ski resort is just next by

hotel was clean, modern, and had a cool restaurant / bar and cycle hire

dinner in the bar was great and good value. breakfast also good

location was excellent with an onsite bar and restaurant

it's cozy warm in the winter, with a large snow field (golf course) right next to it for playing in the snow

there is a microwave with kitchen utensils, shared, in the corridor

comfortable bed and linens and nice kitchen

use any of it, i like that they had all sorts of stuff you would expect at home (chargers games kitchen

room stocked with good amenities, though i wouldn’t call a coffee maker and a mini-fridge a “kitchenette

laundry room was out of service

lobby is warm and cozy, with a bar (wine, beer and coffee), tv and both indoor and outdoor fireplaces

the girl on reception and running the bar was very welcoming and knowledgeable about the local area, and was happy to chat with us about

good location next to the lake and staff were helpful, free wifi.

wifi didn t work very well breakfast a little bit late when you want to go skiing; 7 am will be

fast wifi

wifi speed was bad and beds were not comfortable

wifi worked great

very kid friendly with scavenger hunts, games and kid amenities at pool

very friendly staff, particularly around the pool area.

fitness center was outstanding!

separate swimming pool for adults with the very chill vibe and access to spa facilities

spa, adult pool ,cafe all close way to early

stayed in a spacious 2 bdr and 2 bath unit with generous kitchen

the large heated pool, hot tub, gym, fire pit lit upon request, private escape room booking and friendly staff made it out to be a

to the village; underground / heated garage; friendliness of the staff; cleanliness of the room & kitchenette

the rooms were great and loved having a hot tub and heated pool

need better kitchen trash bags that do not rip even trying to open them especially if the customer is to take

it will also take you about 5min (10min with kids) of walking to the pool and hot tub

the unit was very spacious for two people and had every amenity you could need during your stay

the room has everything you need and the full kitchen was perfect.

exceptional kitchen

spaciousness, great bathrooms, great kitchen, the tahoe look and ambience in the villa and around the whole area

breakfast was very good. easy pancake making. fruit was fresh and tasty

breakfast was delicious with breakfast burritos and great coffee/hot chocholate machine

kids loved the hot chocolate machine in the lobby

lobby, breakfast, facilities, laundry room, rooms are so nice

serve automatic coffee/drink machine in the lobby, coffee for parents and hot chocolate for the kids are especially awesome during the winter

access to the restaurant and fitness was good

it is just outside main town of truckee and a short walk/run to nearby park and trails

i wouldn’t likely stay here with my kids since there aren’t very many kid-friendly activities on the grounds, but would definitely

the ceilings are thin and for three hours we listened to kids running across the floor upstairs

2 double bed room was cramped for 2 adults and 2 kids, but it had tons of style and comfort

beautiful facility, friendly staff, hearty breakfast and a surprise dinner offered.

breakfast was amazing the room service was excellent i would stay here again with my family room

only disappointment was that the fire pit by the pool was not working, and the spa was not working during our stay :0( this, however, did not

the pool was warm and was a half-decent replacement

liked the fresh cooked breakfast each morning

the tea maker broke the last hour there, but we got the hot water from the breakfast place

breakfast was industrial, stale, mostly unappetizing

convient place and wonderful breakfast

breakfast was about as good as could be expected, given coronavirus staff were very friendly

store and gas station and downtown close by, full breakfast, little gym

poor pool facility

the breakfast was delicious and many options

close to golf courses. great hot tub. had laundry facilities.

because of covid breakfast fair.

gym and jacuzzi was closed

kitchen is well equiped - but not with items such as cooking oil, spices etc

the pans in the kitchen were in bad condition and the utensils were plastic.

the staff were very friendly, the pool and beach exactly as hoped

love the cottage feel with kitchen and living room

we just stayed overnight and didn’t get an opportunity to use the pool or other amenities, but nice to know they were an option

fortunately, there was a staff member in the laundry room who was able to assist

the location, the mini kitchen, the fireplace

easy to use ice and laundry facilities was nice

the laundry facilities were helpful

kayak rentals across the street (which is the lake), supermarkets, pharmacies, mini golf, and much more all near by

being right on the lake. loved having the swimming pool & hot tub

kitchenette had spoons & knives but was missing forks

love how it's walkable to everything: restaraunts, shops, grocery store and golf course

comfortable,great location, great heated pool, and great place to have a group barbecue great amenities right around

kitchen area was more than i expected

completely private from casino but close enough to get casino fun

casino employees they went out there way to make sure we were ok we both had a cane to walk with

a bit spendy with a smaller than expected casino.

don;t smoke so having to check in and out in the smoky casino sucked

check in was in the casino which was not attached to the rooms at the border house

it was also convenient to have a laundry machine in the room

the room was great staff was great pool and fire pit awesome

lovely setting in the woods and there is a pool, and a club house with pool table

loved the 2 bedroom suite. the pool was clean and close to rooms. property was beautiful!

didn’t have access to the hotel pool or the beach

the location is perfect to get to the golf course or a walk to the lake and downtown

loved how clean it was and the big indoor pool. perfect for all of us.

very clean and comfortable and great breakfast options

was great, staff were brilliant, great options like free hot drinks and breakfast selection

only thing we didn’t enjoy was that breakfast was quite noisy due to many guests with children, and the children were very loud

it was very clean, breakfast was delicious,

have fantastic kitchens in each room but i think they should make it more clear that the kitchen is not equipped

i was not aware and thought the kitchen came stocked

no cleaning and laundry change during 3 nights stay.

the unexpected touches like the full-size fridge, the hair dryer, the laundry basket & laundry facilities, and the 24-hour coffee available in the lobby

usable kitchen

we have 3 children and when using it there happened to be 10 kids & 1 adult between the pool and hot tub

of paper thin looking pancake with no shape eggs were watery soft and not really good some of our kids got sick from it

breakfast very good location fantasic we always look for less expensive hotels

pool is like a fish bowl-people can look in as they walk to

the pool and spa was a plus for our family

laundry facilities staff was friendly

the staff was friendly. there were guest laundry facilities.

free breakfast was very poor very little amount for all customers i just reached breakfast one

laundry room very clean and commercial, priced reasonable, bed was good size and comfortable,

no breakfast

pool could have been heated

to see pool back in operation and open late

pool not available

the swimming pool was very welcome due to the hot weather any problems were attended to quickly very friendly

the location was very convenient for our visit. pool looked inviting

breakfast was good better than most continental breakfast you get

breakfast was adequate, the coffee was good and the service was excellent

this hotel has good facilities and breakfast. specially, breakfast was really good.

breakfast could do with improvement

staff breakfast wifi close to shops and restaurant.

i sat at the breakfast bar 2 different times and no one asked how i was doing or if i needed anything

could have better ventilation in the casino

cute casino and live band on saturday

the has the casino on the lobby in which we didn't visit

i walked into the casino lobby to check in i was terribly afraid that the the room would smell like smoke

set up nicely with kitchenette and room for at least 4 people, but comfy for a getaway weekend with a loved one

breakfast was so so, and the laundry facilities need work

were some very good extras, like a little kitchen in the room, books to read

staff were lovely, good laundry facilities, clean room and good shower

quiet around a couple of good restaurants and nice little casino across the street

pool, hot soak in bathtub, quite, restful. thank you.

pool closed during winter?!? jk

we brought our xbox because we have two kids who loves watching cartoons

but the staff was friendly and polite and the pool was fun

contact high if you were in the pool area or had a window open

laundry facilities are great

laundry facilities on site, very convenient location. most of staff was very pleasant.

no pet fee

good laundry room, too

laundry facilities were not satsfactory, but won't deter me from staying there again.

comfort and pool whirlpool

we did not use the pool but it looked very nice and there were comfortable gazebos outside for conversation

i was expecting a bigger pool :/ but i enjoy the pool anyways

my granddaughter liked the pool

reflect a loss of services during the stay such as breakfast and daily housekeeping or the use of pool, jacuzzi or gym we understand the covid restrictions but feel the pricing should reflect

we aren't early birds, so we always miss breakfast

location is near steam train and away from the downtown casinos

that place is inside a casino and reeks of smoke even though the gal at the desk said it's smoke-free, it's wide open to

clise to restaurants and casino's

quiet room in a location within walking distance to a large casino (ten minutes)

love this property, friendly helpful staff. nice spa, kitchen & breakfast

of the reasons i booked was for the outdoor heated pool

stay here since they opened the property, my family and i just love this place, spa , pool, breakfast and pet friendly

very clean and nice kitchen. highly recommend.

very clean breakfast was really really good wi-fi close proximity to the hot springs very quiet

front desk very kind free breakfast very good do try biskets and gravey we will be back

it is the best value for your money, nice clean rooms, a casino, 2 restaurants, bowling alley, pool and spa

the breakfast was perfect and the pool was really clean

they have a bowling room and casino which is plus

the rooms were clean and the beds were very comfy. loved our spa bath!!