don;t smoke so having to check in and out in the smoky casino sucked

completely private from casino but close enough to get casino fun

casino employees they went out there way to make sure we were ok we both had a cane to walk with

check in was in the casino which was not attached to the rooms at the border house

fyi you have to check in at the casino next door at the players club desk and then drive over to the border house next door

location is perfect, private beach on the lake, and they have everything onsite to keep kids busy

kitchenette had spoons & knives but was missing forks

love how it's walkable to everything: restaraunts, shops, grocery store and golf course

the view was outstanding and the room very comfortable with a fully equipped kitchen.

room was perfect for our needs - one adult and two kids, one full and one twin

fortunately, there was a staff member in the laundry room who was able to assist

the location, lot’s of parking, easy room access, small kitchen area with a sink…the staff was very responsive and helpful

little motel has everything that travelers need: awesome location, spacy rooms, kitchenette, lots of electrical plugs for travelers gadgets charge, convenient parking, very clean,

is located close to safeway grocery store as well as great restaurants in the area; new/modern laundry facilities onsite

big beds laundry room was good shame it closes at night though annoying about it only taking

we just stayed overnight and didn’t get an opportunity to use the pool or other amenities, but nice to know they were an option

heated pool would be nice since the weather st the lake was so cold the breeze made swimming cold too

kitchen wasn't super stocked with stuff but met our needs for a short weekend

lake front room was actually a small apartment with a decently equipped kitchen

beach, pool, location... restaurants and safeway nearby.

didn’t have access to the hotel pool or the beach

loved the 2 bedroom suite. the pool was clean and close to rooms. property was beautiful!

it was also convenient to have a laundry machine in the room

people getting drunk at the pool pissed me off but thats not you

lovely setting in the woods and there is a pool, and a club house with pool table

the location is perfect to get to the golf course or a walk to the lake and downtown

it comes with a beautiful chef kitchen, dining area, 2 bathrooms, living area with fireplace, and a patio overlooking the village

there were other facilities - gym and pool, but we did not use those

two bedroom villa was spacious for our family of 5 and washer/dryer, full kitchen, and three bathrooms were a bonus

the room has everything you need and the full kitchen was perfect.

pool reservations were frustrating

heated pool and free family games on the hotel grounds were an added plus

very kid friendly with scavenger hunts, games and kid amenities at pool

stellar location where you can sit in the heated pool and watch the skiers!

spa, adult pool ,cafe all close way to early

separate swimming pool for adults with the very chill vibe and access to spa facilities

their village recreation area caters to all of your vacation needs, with a beautiful pool and many rooms overlooking the sunrise peaking the mountains

facility was great with pool, gym and hot tubs accessible

the pool and hot tubs very nice

kitchen is fully stocked

to the village; underground / heated garage; friendliness of the staff; cleanliness of the room & kitchenette

lobby is warm and cozy, with a bar (wine, beer and coffee), tv and both indoor and outdoor fireplaces

the girl on reception and running the bar was very welcoming and knowledgeable about the local area, and was happy to chat with us about

laundry room was out of service

room stocked with good amenities, though i wouldn’t call a coffee maker and a mini-fridge a “kitchenette

use any of it, i like that they had all sorts of stuff you would expect at home (chargers games kitchen

there is a microwave with kitchen utensils, shared, in the corridor

room was comfortable and quiet, fully equipped kitchen and excellent location.

it's cozy warm in the winter, with a large snow field (golf course) right next to it for playing in the snow

dinner in the bar was great and good value. breakfast also good

location was excellent with an onsite bar and restaurant

hotel was clean, modern, and had a cool restaurant / bar and cycle hire

the spa was nice and hot.

the pool is great

wish i would have known about this place when kids were younger

nice updated room with kitchen and plenty of room for the family

convenient for the families with young kids since a kid friendly ski resort is just next by

wifi worked great

wifi didn t work very well breakfast a little bit late when you want to go skiing; 7 am will be

wifi speed was bad and beds were not comfortable

good location next to the lake and staff were helpful, free wifi.

wifi worked well

breakfast was about as good as could be expected, given coronavirus staff were very friendly

the layout for breakfast could have been handled better to promote social distancing

shared a wall with the loud laundry room and gym equipment didn’t work properly.

i would have liked a bar on the premises, but that's not a big deal

it included a small refrigerator, wet bar & microwave

the pool was perfectly warm, breakfast was great, and the proximity to 3 restaurants was handy.

we could used the pool and terrace but not spa doors opened on the patio and windows in the rooms can be opened as well to bring fresh air

the laundry room was great especially from traveling the coast for a week

the huge spa (50x6) was closed

the woman who made breakfast was particularly friendly and helpful, genuinely seemed to enjoy her job

i wouldn’t likely stay here with my kids since there aren’t very many kid-friendly activities on the grounds, but would definitely

and there is a walking path across the street which goes by a nice city park, and a 7/11 and 2 restaurants only 1/4-mi away

they have a spa but i forgot to bring my bathing suit :-(

i would love for there to be a fitness center added to the hotel amenities

we walked across the street through the park and golf course, which was lovely

the pool was a nice feature and especially the spa

sandwiches, waffle maker, bagels, eggs, yogurt, granola, fruit, oj, coffee), hotel was clean, has gym, pool and hot tub

she was rude and made getting breakfast with my 3 kids feel very stressful

close to golf courses. great hot tub. had laundry facilities.

close to golf courses. great hot tub. had laundry facilities.

hotel was clean had a gym and swimming pool

breakfast was a treat after staying at other hotels and finding next to nothing to chose from

property was clean and check in was simple. pool looked clean and so did the gym.

pool/hot tub, henry!

cant name anything except maybe that breakfast ends exactly at 10am

little kitchenette was handy but unlike other brands, there is only a toaster and coffee maker, no

very clean and has a full sized fridge and whole kitchenette along with a big desk and then a tv with a lot of room to move around in the room still

because there is a kitchen, possibly pots and pans, dishes, and cutlery provided or make a note in the description to

have fantastic kitchens in each room but i think they should make it more clear that the kitchen is not equipped

love the kitchen

room i was given too noise, i was first floor near the laundry room and staff supply room, kids were running guest were loud, i was not able to keep my blinds open too many folks passing by,

size of the room was good enough for family with 3 kids, and clean

check-in very clean rooms, delicious and variable options of breakfast

the free breakfast was so very delicious

i also greatly appreciate the reasonable pet fee

of the cooking utensils in the kitchen were older and difficult to cook with but this really wasn't a big issue whatsoever

fully stocked kitchen

there was construction going on. i'm not sure i was told about it. no pool

wasn't just a hotel room - it was one bedroom fully equipped apartment with a kitchen and the leaving

no pool or spa available no good coffee in the room

unfortunately due to covid, they were critically understaffed so the restaurant was closed, bar closed second night, and housekeeping was very lean

a lovely restaurant inside with really good food, especially the pizza, and a great outside bar with 2 hot tubs and great cocktails

nice, small bar and outdoor hot tub

drinks from the bar were amazing too

staff, gym, proximity to village, bed.

they have breakfast and that’s a plus

laundry facilities staff was friendly

the breakfast was quite good, and so was the coffee also had a handy laundry.

the staff was friendly. there were guest laundry facilities.

no breakfast

the heated pool was also very clean and nice

rooms are spacious for their price and the resort has good amenities like pool, hot tub, gym, ski check-in

pool heated

ping pong table, pool and heated sauna were an added bonus

the gym, sauna and hot tub were

beds were comfortable. location good. pool looked well cared for.

pool could have been heated

to see pool back in operation and open late

the pool was out of service… that was one of the reason i chose to stayed there

ac to noisy ,swimming pool out of service

breakfast was good it will have you full till lunch. staff are so nice n friendly.

breakfast could do with improvement

because of covid 19 breakfast was provided by staff instead of buffet style

staff breakfast wifi close to shops and restaurant.

better breakfast

kitchen has everything you need, from utensils to dishes, pans, fridge, microwave and a little

very clean breakfast was really really good wi-fi close proximity to the hot springs very quiet

very clean and nice kitchen. highly recommend.

great breakfast.

has kitchen and breakfast. large room with plenty of amenities

having plant-based milk option at breakfast

men busy fixing things, parking lot was fresh striped, new benches to sit on outside, a clean laundry room to wash my clothes, a small fitness studio to excercise in, an events center to rent

clean and big room with small kitchen,and you can have coffee, tea and chocolate at any time, free books

casino is also near by so it’s not so bad

location (walking distance to casinos), good parking, super nice and competent staff, rooms were large, the kitchenette was a

was fantastic, caroline at the bar in the locals in the bar

the staff, both lobby and bar are awesome. and black bear diner is a huge plus.

tables were not open the tuesday, wednesday and thursday we were there so we went to another casino to gamble

the has the casino on the lobby in which we didn't visit

got daily credit for black bear diner, casino bar or free slot pay

there are laundry facilities but no way to get quarters for the machines, so bring your own

kids loved the swimming pool and the hot tub

i love the quick access to donner lake state park and mountain brew

serve automatic coffee/drink machine in the lobby, coffee for parents and hot chocolate for the kids are especially awesome during the winter

loved having a pool and jacuzzi as well as as the laundry facilities they offer

it didn't have a indoor hot tub or pool

we brought our xbox because we have two kids who loves watching cartoons

everything was working and stuff was very helpful, she allowed me for early check in

smell, odor in room. kids running wild around room 231.

would be nice to have a more user friendly clock, and another chair pool side

had issues with the laundry service, the dryer was not functioning and we were a little disappointed

nice and clean. good staff. laundry options which was perfect for after our long hikes

early check in

good laundry room, too

laundry facilities on site, very convenient location. most of staff was very pleasant.

quiet room in a location within walking distance to a large casino (ten minutes)

breakfast was in a dining room

no breakfast

and there is a small but nice casino down the street that we hit up everytime we stay here

restaurant's, bowling alley, nevada's railroad and other historic places nearby & as well as casino's

i love the location, the pool hours, the comfort of the beds.

the pool

reflect a loss of services during the stay such as breakfast and daily housekeeping or the use of pool, jacuzzi or gym we understand the covid restrictions but feel the pricing should reflect

we did not use the pool but it looked very nice and there were comfortable gazebos outside for conversation

comfort and pool whirlpool

front desk very kind free breakfast very good do try biskets and gravey we will be back

it is the best value for your money, nice clean rooms, a casino, 2 restaurants, bowling alley, pool and spa

the breakfast was perfect and the pool was really clean

they have a bowling room and casino which is plus

the rooms were clean and the beds were very comfy. loved our spa bath!!

bed kitchen bathroom

the location is great. room is very nice and big bathroom. free parking. wifi

tried to use wifi, didn't work and to much info they

and wifi

extra fees are a lot when you aren t using any gym, pool or wifi

facilities fee means parking and wifi not free as advertised

a shuttle is available to get to the

there's a game room with a pool table

don't like the distance between the hotel and the pool

the room does not have a private hot tub or pool

the pool and restaurants and other amenities were at other properties that were to far for us to walk

information you need and a welcome note, a nicely-made bed, pretty bows made with bathroom and kitchen towels, tissue flower in the tissue box and paper towel roll, nice soaps

apartment, separated rooms, large dining room, well equipped kitchen, wonderful environment

amazing facilities. full kitchen.

reasonably quiet for an apartment building, well-supplied kitchen (pots, cutlery, crockery, coffee maker), the receptionist was happy for us to leave the key

kitchen could use a cutting board and maybe extra knives that are not serrated (there was one)

not as many amenities (gym small, not many activities for adults included) and usually there is a separate pool at each

no weights in the gym

the explanation offered by the security guard was that it might be some hotel staff doing laundry

old pillows, high price for hot spring use, little kids in hot spring tub

the gym was lacking weights but we made it work outside using the natural environment

love mini kitchen

it had all the amenities. food. pool. bbq and patio a gym. breakfast was great.

king bed, old and springs sticking up,no hot tub available for use, also clothes were stolen from laundry room,manager didn't help or follow through to help

nice spacious rooms with a kitchen and sitting area

breakfast

free breakfast was nice. gym and pool was nice.

very clean. quick check in/out. nice breakfast provided. easy parking.

many families with kids running all over the place

liked the ev charging availability and used it to charge our car

very clean, comfortable and spacious room. good breakfast, pool & gym nice, good equipment.

my kids were very full until lunch time

location, flexibility, kitchen, laundry, fridge, exercise room, staff

i had to go to closest shopping place to get food for myself and kids

charged for the room that night, even though it would be unbearable to sleep in there with our 4 kids

having a kitchenette was great.

i liked the location and the fact that i could do laundry.

functional mini kitchen

kitchen

) they had a laundry room and vending machines with food snacks and beverages

on site laundry

amiable reception agent who granted me a 2-hour late check out

pool was nice

came to get away and relax, the pool facilities were being worked on

pool was tiny

so was the gym

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry clothes even after adding extra

the gym was awesome?

clean and gym

room, bed, shower, pool, bistro, laundry room

gym was the favorite 24 hrs and the restaurant also good

not sure if bar ever opened

the property was very clean and the rooms comfortable. the pool area was a welcome sight

for the price, was a nice alternative to a casino

getting woke up by telephone alarm at 4 am. front desk no-good answer. casino nearby-no

we were on the first floor, so you can park right by the door to the room

liked the number of options for breakfast.

loved the decor, the kitchenette, fully stocked dishes, which we used

the pool and gym were clean and in good working order

very clean, spacious rooms, pool was small but perfect for kids, breakfast was really good.

pool was closed to fixed... fridge didn't work in our room

has pool and gym

it was for 4 adults and 2 kids

the gym facilities are not extensive but good enough to get a decent workout

the kids enjoyed the pool, while we were glad we could get some laundry done

excellent breakfast

other staff were less helpful regarding our lack of in room wifi.

and very clean/comfortable room, good wifi, restaurants in place

mb/s) and disconnected often, even though it was praised as

the wifi was slow

was kind enough to get to the bottom of the fact that we had no in room wifi during our stay

the pool and breakfast was closed, and the breakfast was part of the reason i selected that motel

advertised pool, there was a pool but broken and with no water

missing smoke alarm, pool closed.

the pool and breakfast was closed, and the breakfast was part of the reason i selected that motel

website pictures don't seem to be up to date, there is no breakfast, no pool and you don't know about this until you get there

delicious breakfast, friendly staff, heated pool and big hot

room is comfy and clean, it has a great gym and it’s breakfast is pretty good

very good breakfast

a special compliment to suzie, the kitchen lady who prepared hot crepes, she served every customer with great patience and nice manner

the gym was very nice and the roof top pool and spa were a real highlight

breakfast options more

i have to really say something i would say the breakfast

we both loved the breakfast, so many hot dishes to choose from and all delicious

clean, great breakfast, good location, kids really enjoyed the indoor pool and jacuzzi

pool was cold.

although i chose this place so my family could swim we didn't actually swim but we did check the pool out

no outdoor pool!

room on the first floor still had a strong smoke odor, probably due it's location near the casino

only one negative the spa jets didn’t work good but the area was very clean.

casino, pool and sauna

breakfast was a normal hotel breakfast

hotel was very peaceful and the breakfast was very good

the breakfast was good, not great but everything else was fabulous.

the breakfast was well attended with workers

very comfortable bed. great buffet style breakfast.

i loved the pool and work out room

they have laundry is available to use at rv park next door

the location is perfect for meeting up with our family for events in the area and the indoor pool, as always, is a great feature in the middle of winter

room was comfortable, the pool/jacuzzi great, and the little coffee shop and katie's are great

the spas have very weak jets. the gym was missing a pin to adjust weight on one of the machines.

large room, coffee pot in room with ceramic cups, close to the airport, free quick shuttle to and from the airport, and get staff

was closed restaurant pool gym why are they still charging full price stay in town at a casino for half as

the jacuzzi and pool where both great addition

bonus was the free shuttle to the airport

oh and the breakfast was sad and i’m allergic to cinnamon so even the granola bar i couldn’t enjoy

shuttle needs to leave at designated time, not wait for the slowpokes.

covid 19 messed up the pool lol

clean, close to airport, great food and alcohol options, and offers free airport shuttle.

no pet fee

we felt safe, as it is in a good location, and the pool and gym facilities were both great

courteous and helpful airport shuttle driver

only had a short time, but the pool area was wonderful

location…bar food was great…shuttle was perfect!!

24 hr shuttle to the airport was extremely convenient

close to casinos

was no laundry room the only vending machine i could find there was stocked with good drinks but neither

there was a laundry room but we didnt have access to it

i was charged a pet fee for my service dog

the first room they put me in smelled like moldy laundry, so for the first time in my life i asked to be moved to a different room, which was indeed

they allow pets (with a pet fee). quiet due to low number of guests.

and the heated pool

it had a nice pool and gym, parking was secure

the great pool!!

location, size of rooms, pool, and staff

you jackie for getting me an early check in time

how to access the free wifi wasn't clear

99 for wifi per night, the knobs on the toilet and shower get stuck- the shower overflowed onto the

dimly lit rooms. wifi requires payment.

it was not easy to connect to the wifi

the hotel charged for wifi

no wifi access as far as i know

free wifi

i don't know if the wifi is bad throughout but we stayed in room 1105 and it was terrible

restaurants are expensive. wifi didn t work

wifi but clean, grat pool and the staff are friendly

slow wifi

basic wifi is free and pretty much unusable

wifi was easier to connect to than previous

wifi is very bad

would have liked some literature on the area to suggest attractions and food as well as a wifi password on display in the room because i used a lot of data looking for things to do and

located close to train station, restaurants, & casinos, but quiet & peaceful

i liked that it was close to everything. a lot of restaurants weren’t open and casinos.

the swimming pool there was no place to change swimming suit

pool, gym, hot tub

love the pool and workout area

too fast , i didn t realize that i wasn t given a map of the hotel, nor wifi info upon check

only thing you get for the $85 is free wifi not even parking free ridiculous

no body tell me the wifi password

free wifi isn't free, you pay a resort fee, part of which pays for the wifi.

the wifi signal was horrible

nice place to stay. could use a better shower head. wifi signal was good. clean and comfortable.

re to buy), no continental breakfast offered, at the beginning it's very difficult

wifi was very slow

of sheltered parking, great wifi, comfy bed, clean bathroom, spacious room, lots of tv channels, lots of food outlets within

good wifi coverage