the staff was amazing. extremely friendly and helpful. the breakfast was really good as well.

the bed was very comfortable. breakfast was more then i expected. staff was very nice!!

great staff, room cleanliness, breakfast

nice selection of breakfast food & beverages. fresh!

and updated rooms and a great breakfast

not a huge breakfast selection, beds are comfortable, pool is small and has very short hours.

the pool

very clean and the staff were amazing. the breakfast was wonderful

the front desk staff was very accommodating with getting me an early check in

location, late check out

not use wifi

breakfast fell short

the breakfast was very minimal unlike other chpice properties,

the attendant for the breakfast was inattentive to refilling the food items

liked the fact that you could make your own waffles for breakfast

the bed was very comfortable. it was so comfortable that i overslept and missed breakfast.

people were sitting around the pool smoking and drinking and we couldn't enjoy the pool.

hate the pool wasn't open

pool was closed

the pool was a disappointment.

my sister really enjoyed the continental breakfast

had wifi, a mini fridge and a microwave with a nice size room containing everything i wanted and needed

wifi has problems

the wifi says you're connected but you cannot get connected to the internet

room was very very run down, they had free wifi, however i could not get anything to load on my computer

roach bodies in room. poor wifi.

breakfast was great with many options and the room was very comfortable and clean

clean no bugs and good breakfast

breakfast could have been more desirable but i was not expecting breakfast in the first place

it wasn’t posted that the pool was closed and the doors did not look very secured.

clean rooms. friendly staff. great breakfast

cleanliness, friendly staff , great breakfast and close to our son’s college.

not able to get early check in. pool was cold

all staff was great room was very clean, breakfast was amazing

the pool, the front desk clerk named michelle was wonderful

pools closed and gym understandable due to the covid-19 situation but kids wasn’t happy

pool is closed due to covid and breakfasts are grab n go

love the staff. love the beds. love the breakfast.

breakfast was excellent on both days

everything was wonderful. extremely comfortable beds and wonderful breakfast!

was an all around nicole comfortable place to stay, a little disappointed that they had the pool shut down and it was only 4 pm, and check in was at three but arrived at 4 and room wasn’t

a 100 deposit when i booked online i was under the impression that was with the 100 deposit, the pool wasn't up and running and stated i was upgraded to a

pool was open

the woman who did the breakfast was very personable

property was clean, close to local shopping, the pool was kept clean and the water temperature was very comfortable

loved that it had an outdoor pool

the pool was nice

clean pool and good service and great breakfast

breakfast was delicious and a good choice of food. the location was good.

waffles for breakfast, feces found in the pool and pool was closed for two days, non hotel residents in the pool, nasty management, the

breakfast was great, place was nice and clean. staff were great

cleaner room spray for rodents false advertising of pool & breakfast

pool was not in service

pool out of order again same as last year

pool was closed and nothing was mentioned prior

the pool was well out of commission and it would have been nice if the toilet

the room was great size clean staff was very friendly! my children loved the pool.

they were limited on the continental breakfast

i liked that the facility was cleaned, even the pool!!

pool was closed for renovations a nd no mention of it when booking

breakfast they didn't have any like egg and cheese sandwich or much for ppl who don't eat meat and

i think the breakfast could have more to it, like eggs and sausage

pool closed early.

variety at breakfast

breakfast is small but delicious

would have liked better sidewalks and pool area

pool wasn’t open but think it was to early in the season.

hotel offers breakfast starting at 6:00 am

location was great. breakfast was ok

beds,room size,location,breakfast.

breakfast could have been better with more variety even with covid measures in place.

to attractions restaurants highway access comfortable bed breakfast pool work out

breakfast was great

wouldn't call it a negative since i'm a picky eater but i didn't think the hot breakfast tasted well

the room was a great size! we loved the pool and hot tub! breakfast was very good also~

elling may be off), did what she could to accommodate me with early check in, although unable, allowed me to eat my lunch in the dining area, even though i

don’t advertise that “breakfast” is included if you have nothing to offer

this hotel has no free breakfast. this is misleading

no breakfast

no breakfast

breakfast was nice. room and bathroom very nice and clean and comfortable. staff great.

fitness center was hot and muggy -and in the same room as the laundry

clean, quiet location. noisy people with kids above me but the staff discounted my second night.

don't serve breakfast, it's a very small fitness area in the laundry room, very organized but need to upgrade the rooms for the rates or

kitchen

it was alot of traffic. it made me a little nervous, i kept my kids close.

great & good choices for cold breakfast, only question is why charlotte area doesn’t have hot breakfast

bed was so comfortable. nice selection of foods for breakfast.

breakfast awesome

the kids asked if we could stay at fairfield again for our next tournament ( we’ve stayed at 2 other

breakfast was above and beyond every other hotel's i've been to in this price range

great value and excellent breakfast offered

very good breakfast with waffle maker

breakfast 10min from the beach

carpet wasn't new need more to offer at breakfast shower wasn't new

breakfast staff was excellent.

enjoyed our breakfast

pool and breakfast hours

gym is in good condition and tv works, which is not always the case

small pool

didn't eat breakfast there.

the bar and little cafe were closed, which isnâ ? ? t their fault, but a bummer.

were people and kids that blocked out many rooms on my floor and the constant slamming and banging on doors along

the gentlemen at the bar that night was kind

the first night we arrived the check in person also told us she would mix us a drink at the bar because they didnt have a bartender towels--- we had one set in the bathroom and when i

indoor pool was small, didnt have compljmentary breakfast

laundry service, fitness center, snacks and drinks available 24/7

i didn’t enjoy the breakfast

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

there were renovations being done so the pool was inaccessible.

pool was to cold

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility i was not satisfied at

everything including the pool and laundry room.

staff very nice ...good location ....perfect fit laundry room big plus

apartment, smells mold, full beds (not queen), old equipment (kitchen,a/c), parking lot without enough space avaliabe for guests with parking

close to the zmax dragway where we had an event, full kitchen with full size fridge

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups, silverware, coffee pot,

the kitchen area was amazing

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink that smelled

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

2) the kitchen doesn't come with any pots or iron

everything was perfect the room the breakfast was okay the hotel was just nice and beautiful and over exceeded my expectations

me booking my trip when the pool was closed but my spa tub made up for it

the property was clean and centrally located. staff was friendly and the breakfast was great.

just the 3:00 am pool party.

parking lot closed and only one exit to building due to construction.

have stated there before love the location and breakfast good value for your money close to concord mall and charlotte

the breakfast bar was empty food was cold and biscuits was hard ..

breakfast could have been better, key kept not working

everyone was friendly, and the hot breakfast was a plus.....

the room was very spacious for the price. and the breakfast was decent.

very clean, staff was very friendly and helpful! breakfast was really good as well.

breakfast was very good, especially the waffles with sugar-free syrup

the breakfast was great, ( real food )

very convenient. breakfast was very good. staff was very friendly.

bed was hard and the room was next to the laundry room, noisy!!

some of the breakfast wasn’t good

breakfast was awesome

only thing i didn't like that was i forgot to pack a bathing suit to go for a swim in the pool.

due to the covid 19 it was only cold breakfast served.

we didn't use the exercise room or the pool, but if this'd been a longer trips we would've done so

i told them i would be traveling with my two kids and even booked a room that was said to be big

some of the gym equipment was malfunctioning

easy check in late check out and hot breakfast.

breakfast was great! selection was perfect!

kids running in the hallway on the last night and the people next door was loud

pool was advertised as heated, it wasn’t. limited breakfast and lunch selections

the bar was nice with good bartenders

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

love the gym, the pool the bar the room, everything was excellent

pool should be open until midnight as it is part of fitness center and swim at own

requested early check in but they told me i couldnt

very clean. and there is even a microwave in the room. very convenient for families with kids.

got a king room with a spa tub

it made a lot of sense when i arrived at the hotel with my kids and we had to wait for our room to be ready

i loved the gym and everything was clean. laundry prices were great!

pool was too small

is clean exceeding its star level, gym equipment are new, location is convenient that shopping center is next

cleanliness, breakfast and location

loved the full hot breakfast

pool area is wonderful

and it's one of the very few hotels that still has breakfast

though there is no longer the breakfast i really enjoyed my time there and it was very clean and

missed breakfast

also the gym

our room was right next to the laundry room so we heard washers and dryers a good bit

the service is good and breakfast is ok too. ;) but the air conditioning was loud.

everything, location, comfortable beds, good breakfast, swimming pool, just perfect

nothing at all to complain about. oh the pool was closed. but no big deal.

morning agent was helpful at breakfast

comfy, clean with a banging breakfast and super welcoming vibe, this hotel was a welcome relief after a long drive

good location, nice pool

pool being outside

small pool

breakfast was good also

great breakfast and i loved a 12 noon

wifi service wasn t strong

wifi was terrible

use wifi so na

i loved that it had a bar and restaurant style menu

everything was excellent it could be some more choices on the room service menu but the food is excellent service excellent heloise ice cream love

the laundry room to hot

linen smelled like dirty laundry

breakfast - did not exist

this hotel for the kitchenette

there were no chairs at the kitchen table and no dishes

was hoping that continental breakfast was included.

reservation on here included breakfast and we paid for that but when we got there their kitchen has been closed for quite some time and they don't have breakfast

just wish it had breakfast

paying for breakfast.

only thing that i was a little upset about was they're not being any breakfast anymore

clean. friendly. dinner and breakfast provided. helpful.

my husband and i came here for a funeral and our four kids

was on 4th fl and kids were running down hallways; cleaning staff a little loud conversating with each other in

the snack time for kids was a bonus as well as the adult beverages time

the gym was not in working order

clean room, kitchen and bathroom, spacious, efficient room design utilizing an intelligent choice of furniture

the breakfast was very poor for a hotel of this quality

the breakfast....i was looking for grits, bacon, scrambled eggs, etc!! more of a buffet

clean, neat, very friendly staff. great breakfast.

of the pieces of equipment in the gym were broken

the kids enjoyed the outdoor pool in the morning

breakfast was phenomenal for a hotel continental breakfast

they were short staffed and the bar wasn't open on a friday night.

the staff was great .. very clean facilities and the gym was nice..

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

the pool was good for the kids and the room was spacious for the kids as well and beds were comfy

specufically selected a hotel with an indoor pool so my kids would be able to swim

the cleanliness and the great breakfast

the breakfast was delicious with plenty of variety

room was clean. breakfast bufet was good

the pool. it was dirty.

we also had free breakfast every morning

small pool

was no breakfast served

pool was nice, if a bit small

guest, i would have wished that their cleaning, linen amounts in room and lack of anything in the kitchenette was clearly stated beforehand

you have a small kitchen but no access to plastic forks or spoons that you have to buy elsewhere

no coffee machine in the room. no hair dryer. no dish soap for the kitchen sink.

the kitchen sink was dirty

the room was very clean. i like that the room has a kitchen.

rooms, guest laundry on site indoor pool,spa, and exercise room

the grab and go breakfast like the hotel was not shabby at all

late check out was a nice perk to have an stress-free departure after a late night event

indoor pool and gym and late hrs access

free breakfast

i was approached in the laundry/vending area by a man asking if i wanted some

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

the dining area is also super nice and clean with a wide variety of breakfast items to

breakfast could be 100% better and they need a travel agent rate.

spoke to manager sunitha who would not give refund however would refund early check in fee of $20 & $100 hold fee

needed an early check in and originally was goin got be charged an extra fee for that but when i got there

thoughtful proprietor, breakfast generous

they woke up a little late for breakfast but the staff still allowed them to get something to eat to help hold them over for the 4

after all, everything was excellent also the breakfast was very good

didn’t offer water at breakfast in the morning

the hotel does not have breakfast

no breakfast.. we liked nothing!

extremely friendly and helpful staff, good breakfast, nice room, laundry just for $ 4.5,

breakfast was ok. no eggs or sausage but it was nice.

was very nice and friendly and the breakfast was a plus as welli could drink all the coffee i liked anytime of the day as well very

the breakfast was excellent.

breakfast

no breakfast but place was quiet and clean

breakfast

no pet fee

there was bugs seen in my room by my kids

location, truck parking

not bei gable to use their pool or sit on the back deck

free coffee and fruit or a granola bar would have been nice

ease of check in, clean, nice gym, pool area. quiet.

breakfast was good but a little expensive

charge for the room did not include breakfast.

weasel clause about breakfast, 11 bucks???

breakfast cost

breakfast at restaurant was excellent

location, roof top pool, safety, restaurants and shopping within walking distance

breakfast food was not that great

nice rooftop bar nice staff

bar tender that served saturday night downstairs due to a private wedding up at the top

love the rooftop bar and sitting area

layout, room and the bar upstairs

we also loved the roof top bar the cordial

breakfast could be better. food was gone before the time it was supposed to be over.

the bar wasn't available due to an event.

was good, bathrooms were nice and had small kitchen which was handy

loved the spaciousness and the equipped kitchen, quietness, respectful helpful staff

the room had a full kitchen with a refrigerator in a microwave no stove

right across the st from spectrum center and they have a nice bar inside.

lady at the breakfast bar was very courteous and professional

gym and valet communication on free parking was not correct.

the breakfast selection

story short we haven’t been out in months and only had one night to use to steal away from the kids and everyday life

the wifi was really slow and repetitively kept kicking me off their network

the wifi in our section of the hotel was spotty.

wifi was slow

good wifi very nice restaurant inside

i would only recommend explaining the wifi and how it works

room and staff were awesome! breakfast was perfect. daughter loved the fitness center.

the room was like a home away from home with a kitchenette, seating area, nice bathroom & shower & very comfortable bed

the breakfast could have been better

the breakfast was super fresh and the bar was a nice touch, too

location and outside pool and fireplace area.

updated but has zero wow factor. wifi was wonky.

free wifi is available in the room if you sign up to hilton honors - again, it's free but no one tells

room is very comfortable, free wifi working good and the structure has a parking, on payment

is definitely comfortable in terms of facilities and wifi reliability for a business stay

the wifi wasn't great and the breakfast was insanely expensive.

we had to insist on breakfast because the hotel did not get the memo that breakfast was included in the booking

staff very friendly and excellent gym for a hotel

we were able to get an early check in and the night time staff was very helpful when we returned from our event late at

the breakfast could have been better.

i like the gym!!!! it was nice!

and i enjoyed working in the lobby in the early mornings -- always friendly hellos and good wifi, as well as working in my room where the wifi is also very good

the bar in the hotel closes at 10pm as does room service.

they have a shuttle service that can take you to places close by, didn't use it this time but it was a nice

elieve her name was ariana or something similar) and the nice driver of the hotel shuttle

a young lady

wifi is free, but doesn t actually work for anything one k if the want to do

had to call for info

cation of ice, wifi pw, breakfast hours) that wasn't given at check in

the room had good wifi and direct tv in several languages.

appreciate the wifi

parking, paying for wifi having to call 24 hours in advance for housekeeping to clean rooms

had no wifi and that was included in my rate

room was huge, tv's were very nice, wifi worked well.

wifi could have been better.

wifi was simply a joke

use some updating, not enough linens for 2 people, epicenter gone downhill, no stove in full kitchen, didn’t look as big as sqfootage, not worth the money, felt

awesome kitchen and big spacious bathroom

the apartment was beautiful, great view of the city centre, well equipped kitchen, comfortable bed and spacious bath room

make sure plenty breakfast bar was well stocked. replace items as they run out.

the breakfast was ok, but overall did not seem up to the standards of everything else in the hotel

excellent breakfast in the lovely dining area.

friendly staff. great breakfast and location.

no elevator. breakfast was ok. no modern plug ins for electronics.

breakfast was delicious in a beautiful dining room

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

some people have a party very loud by the pool at midnight.

the gym looked nice although i didn't use it

only stay at hotels with peloton bikes in the gym

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the staff was amazing

we also enjoyed the full size refrigerators and also the stove tops in the kitchen

the pool

the pool was also beautiful and so great on hot days

the breakfast was minimal but not a deal breaker by any means

breakfast! nice staff! great hotel

the roof top bar was great for pictures

breakfast was top notch the hostess was accommodating

the breakfast was mediocre

breakfast was over priced but everything else was excellent

was not offered so did not have breakfast.

clean and free breakfast

pick this place hotel trust me it’s 4 star could be 5 if the fix the gym

the bar/kitchen are very well priced and the food is great

the breakfast was a little disappointing, ran out of certain foods!

the gym had a lot of broken machines and really no equipment

staff at the bar were definitely top notch

the restaurant and bar were closed for the entire day! the pool was also closed

fitness facility was cramped and only one tv station worked on the machines

equipment in the fitness center, no dumbbells etc

fitness center inadequate. tiny indoor pool.

pool and hot tub clean, mediocre breakfast cold eggs and

needed an early check in and marie at the front desk was so kind and helpful

this was the only reason i booked for my kids to play in pool

pool was out of service! was not made aware of this at check in!

really nice and assisted with the 1 or 2 questions we did have, and we ended up not needing an early check in, but they were going yo oblige had we still neededit

you get a card key to access the hotel elevators, pool, laundry and your room

location, pool, clean, most of the staff.

do not like the extra charge at the bar when i asked for a bacardi and diet and was charged two prices

the bar, the pool and the dinner area was closed due to the virus so even though i understand, it would have

everything, the bar was my favorite

the breakfast and coffee were excellent, but word to the wise --- get there early

the only issue i had was that the breakfast was very limited for the price

location n staff. breakfast

breakfast was ok, not enough food, dishes available

the gym was fabulous

room was super clean and beautiful! staff was awsome loved the gym and continental breakfast

the pool was smaller then i thought it would be and the gym only has some very basic things.

gym was one of the better gyms, with weights up to 70lbs and great cardio

the gym area was great and enjoyed my view while on the treadmill and pelton bike

the cost of parking was high. the breakfast was less than average