pool not open

the pool was not open in july !

no amenities such as pool, etc, but we were only staying one night, so we appreciated not paying for amenities we would

wanted to use the pool , i wish the bathroom in the motel had more ventilation if somebody uses the bathroom it

the gentleman that checked us in was very nice. had a pool

the activities for kids was a huge plus for our down time.

i’ve been to a few resorts and they’ve had pool tables, mini golf, larger arcade/video games you would rent from the front desk clerk of the building

thing was shortage of personnel in the entretainment area 1 person taking care of cafeteria, mini golf, bowling etc

we enjoyed the mini golf, bowling and the pool. room was large, clean and comfortable.

i’ve been to a few resorts and they’ve had pool tables, mini golf, larger arcade/video games you would rent from the front desk clerk of the

wifi and cable out two days almost and not offered discount or free night

the internet wifi was not working the second night and the tv never worked the entire stay

free wifi good breakfast

good wifi clean close to tons of stuff

free wifi access wasn't working properly

room with large bathrooms and full kitchen, balcony was very nice

kids were obsessed with the pool, my teen was in love with the condo - bed, shower, view, fireplace

the living room and kitchen made it feel like home away from home

i like that 2 ev chargers are available in the overflow lot (thought i didn't use them this time)

the water park, the beds, the full kitchen. it's just the best.

cleaning staff and pool

we enjoyed the pool and the exercise room

continental breakfast was good

the pool really needs some work :/

the free hot breakfast was delicious with a huge variety

it also came with access to the gym and pool

complaint is the gym needs some equipment to be fixed and that the windows must be thin because it was easy to hear

there were many people here on vacation and many hungry kids, i'm sure

the cleanliness of the room, spacious and the kitchen had everything one would need.

pool, room, basketball court

lots of amenities to keep the kids busy.

loved that i was able to cook majority of my meals in my 2 bedroom villa for my kids and my mom

the room, chairs, bed, and kitchen utensils were nice and clean

as a suit for four people, we could have used less dining chairs (there were 5 chairs and 2 bar stools) and no large coffee table/foot stool to create more livingroom space

the bistro was a very small bar and we expected a small eatery

the free hot breakfast was delicious

the pool was clean and really enjoyed the entire days i was there

the free hot breakfast was really good with lots of variety

the breakfast was delicious and good variety on the free buffet

the pool was clean and plenty of towels to dry off

everything was easy to find. pool looked nice. rooms were clean

pool was close to our rooms

the pool wasn't ready they it would be ready on saturday but wasn't

i just wish it was warm so the pool could have been open ud83dude02

pool was a little dirty but not bad

breakfast was good. rooms were comfortable and clean

laundry on site and comfort of bed

sheets or switch rooms and was told there wasn’t any clean sheets available because no one did laundry that day

location was excellent pool was wonderful breakfast offered a great variety

there was no breakfast available

room was clean and very comfortable. the location was suitable. breakfast was good.

would prefer an outdoor pool

breakfast was good. started serving at 630 am

staff, breakfast, cleanliness are very good

the property offers an indoor pool, small gym, a tiny, two-computer open business “office” and free wi-fi

plenty of room and it was great that kids had their own room and bathroom

i like the heated pool and activity center

we had some noisy kids above us for a day or two.

pool towels in rooms

the mini golf was fun

was good for kids

you have kids running up and done the hallway and the dogs started barking and the front desk called me

breakfast was good, would have liked a change of meat like ham or bacon

so again, as this (the pool) was the biggest part of our trip for the kids we were extremely disappointed

good breakfast

laundry facilities were lacking

early check in worked great!

beautiful area, clean, great breakfast, friendly staff and free ice cream!

awesome pool and late check out was appreciated

clean hotel! great breakfast! loved the safe location! staff was wonderful!

the pool was extremely clean and was nice with the current weather

i was able to cook full meals for my family because the kitchen is fully stocked with everything from silverware to pots and pans

the fitness center is 4 older machines, not even a treadmill, in a small room

we got rained out at busch gardens, would have loved an indoor pool

where is a treadmill in your fitness room

there were not hot breakfast options like most hiltin hotels

continental breakfast is limited

the breakfast would have more then just cereal and bagels

breakfast could have had a better selection

they don't served hot food for breakfast.

great breakfast

breakfast was great including coffee bagels and fruit

only positive was there was ample room for me to park

very clean good breakfast clean pool. just fantastic. great location.

in it, breakfast is cold only according to the sign but never even served that, couldn't find the laundry matt it showed in photos

great room close to everything (laundry, elevator, ice )

wasn't the hotel's fault but kids were running up and down the hallways after midnight

the pool could have been a little cleaner

breakfast was very good with good variety of food and appreciated that someone wastheremakingsure

they also came outside to the pool area to gather the children to participate in a game show as well as made ice cream sundaes

there is laundry, a pool, a gym with an excellent amount of free weights, and a great grab-n-go breakfast

breakfast was just ok, could have been better

did not get up in time for breakfast

used laundry room, front desk had quarters available and gave a complimentary box of tide

room was right by the buildings laundry room, the smell of wet laundry was constantly in our room and smelled like wet dog… the

hotel room is spacious and clean. hot breakfast is delicious. will definitely stay next time.

they loved the pool and the game room

pool, gym, free coffee

size of the room, the facility (gym, swimming pool, game room, although i didn't use all of them), the cleanliness of the room

the gym did not have enough equipment.

the gym smells like old sweat/mould, and the third floor where we stayed smelled mouldy all over

early check in permitted. quiet. lots of privacy. comfy beds

there was no pet fee which is great for pet onwers

location, on site amenities i.e. laundry, gym

the early check in. the bed was comfortable & the room was clean.

the room was booked, it stated that the room came with a refrigerator, a microwave, and free wifi

wifi was horrible didn't get service in the room

we could not get wifi, very annoying

large and clean bedroom. clean bathroom. free wifi is sufficient.

wifi was a little annoying - would regularly drop & we would have to sign in again to use it

extremely close to busch gardens water park in busch gardens amusement park

the included breakfast was very good and filling

closeness to everything. shuttle service. great people at front desk.

activities such as mini golf....

staff extremely nice, amazing breakfast, free pool and spacious rooms

great, comfortable rooms, indoor pool, and breakfast. really nice staff.

breakfast needs daily different variety of foods. it?s same every day. needs change.

the breakfast wasn’t a full spread as one might have hoped for a continental (it consisted of waffles

breakfast could?ve been better, but was adequate.

friendly staff, clean rooms, safe area, great breakfast

staff, clean,spacious ,gate security, comfortable beds,nice location,indoor and outdoor pool,gym,fireplace, garden style

the resort is quiet. pool and resort area were fabulous! very user friendly to senior guests.

pool the staff the room and or unit was great overall a great experience i will be visiting

they had spacious rooms, a balcony, kitchen area, and fun activities/crafts for the kids for the days you were staying

rooms were spacious enough for my family of 5 enjoyed the view of the golf course on the balcony

spacious and clean love that there's a pool for adults only

slow checked- in tiny gym

proximity to attractions and golf courses.

very clean and with a family of five i really appreciated the full kitchen and washer/dryer in the unit

the gym was small

the only thing i had a issue with was wifi. it was horrid.

the wifi didn't work for us, the signal was too weak to connect

we were not informed that there would be no breakfast and we also never got password for wifi

the location is perfect and the price makes it worth it. the ac and wifi works well.

wifi keeps kicking me off i have to constantly reconnect

no breakfast

quiet location, no pet fee, comfortable beds, affordable rates, big clean room, overnight concierge was great

knock i have is the breakfast if it had eggs or sausage or bacon it would be awesome

free breakfast clean rooms and great price

staff was friendly and the breakfast was nice

the kitchen, how close it was to bush gardens & water country, and to restaurants/grocery store.

truth be told, i didn’t recall reserving a suite but it was well appointed with full kitchen, refrigerator and table/chairs included

from reviews i thought the breakfast would be bad , it was a great breakfast

were acceptable but no extra services were available due to covid--pool wasn't open, gym facilities were not open, breakfast was a small boxed offering with coffee and juice (frozen

pool was not open and no breakfast

the owner was also there each day to help serve breakfast and interact with the guests

had a very enjoyable stay and loved breakfast

the real surprise was breakfast

the breakfast meals were awesome

friendly staff and owner, spacious room, early check in, excellent location, tasteful breakfast

the pool is always nice

pool

the seasonal pool is wonderful, too

only complaint was the pool was closed

it was comfortable! they had a pool

food in the bar area was also good

the hotel has wonderful amenities like the pool and gym

bus shuttle was moved also because of it

spa is beautiful

the shuttle dropped us off and picked us up at a famous restaurant nearby and the driver gave us lots

great pool and laundry facility

patrons in laundry area having sex and front seat said we could go to another building and they wouldn’t ask

is excellent for all local attractions, seasonal outdoor pool that has proper ph and chlorine levels, polite staff/friendly, safe area, clean, best price,

the staff was nice. great all the way around. kids loved the pool.

clean and roomy for the price, plus allowed early check in without additional fees.

musty entry way by laundry. would have preferred king bed but appears none available

our room was next to the laundry room, so we were woken up by the cleaning staff who were talking loudly and yelling to

nice, great water pressure in the shower, breakfast was great, and the pool was a plus for the kids and i

very clean and the heated pool was clean and warm

only one of the pieces of gym equipment worked and the gym smelled really musty

it's right on the river and the blue heron restaurant and bar on the property has great food and friendly people

late check out

i love the added security of the parking deck and the breakfast each morning was excellent

great location,kids swam,front desk was very nice

everything except the breakfast

the pool could use steps into the pool. pool only has ladders

the pool opened late because someone forgot to unlock it

very convenient to everything room was sound proof pool was great

the drunk guy at the pool trying to hit on me lol

just an over really decent place for the price. super value in my book. nice pool too.

the pool was kept clean

the pool was very nice and the rooms are comfortable and clean.

would have been nice for the tavern to be open for drinks a little later or if the bar at inn was still open

shower adjustable bar installed too low so person must duck or stoop to be under water

continual breakfast was fabulous as well as each person who works in the restaurant

very good hot breakfast, excellent service all around

the pool was quite nice in the evening and we never saw another person

the bar was convenient and a starbucks in the lobby was nice

was missing several things (only had a bar of soap for toiletries), bath faucet was leaking non stop, chair in room did not stay up

there's a indoor pool that runs outside

great pool to swim

very nice pool to swim and relax at

the gym was not as pictured.

i emailed the hotel 3 months prior about our pets, we were misled about the pet fee

price and proximity to water park

the receptionist and hostess for breakfast were more than awesome

(and the rooms are old) otherwise, it is great because it is located right across from the water park and target

breakfast for the most part was good

wish they had a coin machine in the guest laundry

friendly helpful staff. location was excellent for going to the golf tournament.

could have had one more treadmill in the gym facility, but thankful it was clean!

for breakfast was a little spicy for my 4 and 7 yrs old kids

that allowed me to text the desk when using the hotel shuttle or if i needed help with the wifi (or if i needed (-)wifi was not consistent (-)the wifi and breakfast (-)wifi in my room did not work on the second day and the hotel was not able to fix it (-)wifi connection doesn't work in the room (-)the balcony door kept coming off the hinges. and had to pay for wifi. (-)no, wifi in room, loud

indoor-outdoor pool, laundry facilities, arcade, close to busch gardens and williamsburg

eggs on breakfast bar taste fake.

there is also a very nice pool

i loved the amenities the pool and gym was awesome

corner unit where i could park my car with boat.

and the hot continental breakfast is also amazing - a lot of choices and well kept up

it was clean . the free breakfast in the morning was delicious and fantastic.

nice clean hotel. staff was friendle and accompanied me with an early check in

great breakfast, great location

the breakfast is always good

would have liked there to have been a bar or restaurant on site but the ones 10 minutes away recommended by the staff were

exceptional washington room and main floor renovacation and elegance and wonderful breakfast

the fresh made to breakfast was the best we have had in any venue, ever

clean beautiful setting! hospitable! wonderful breakfast!

breakfast is good

bed bathroom laundry attention of mrs ornella

initially we had to park at a distance from our room, and the laundry room was extremely hot.

pool table was a plus

we had a kitchenette and no pots or pans

or exclusive resort, it was an excellent place to stay for my family - the grounds and the pool were well-managed, the breakfast was great and the rooms were clean - and for less than any of

access to room being outside which wasn’t explained on website asked for queen size bed without kitchen got room with a kitchen and king size bed in

supposed to have wifi, but network connection was too slow to be of any use whatsoever.

were very very rude unprofessional nasty and rude to my daughter i paid 130 something dollars no wifi it's like they didn't care they are about stealing people money not worth it and im currently

no wifi!!

fast wifi, quiet rooms, and a smooth check-in process

lie too trucker saying they have truck parking an they don't

tv remote needs to be replaced, breakfast ok.....

the pool was open and warm the room was

clean, super friendly staff, pool was open, beds were super comfortable, rooms were spacious, fitness room was very clean and breakfast was delicious

i love the fact that the pool stayed open to 10am

that the pool closes at 10.

relaxed environment for trip with kids

has a bar and bistro

the gym ! i got a great work out !

the staff and espresso bar and gym !

the pool was over crowded. but not a big deal.

was on the first floor which is weird because when i got a spa room before i was not on the first floor

had to ask for extra towels since it was a spa king room

much i had the room with the spa in it that was enjoyable

moved to this hotel after a stay in a filthy motel 6, mostly because it had a spa in the room but when we got back later that night after a concert and wanted to soak for a

spa n bed

would not be happy if i had to bring my kids there

we had to go to a dufferent hotel to go swimming because the pool wasn’t

the staff was great we especially enjoyed the breakfast bar and fireplace and warm cookies in the evenings

i loved the cleanliness, the staff was great and my children love the pool and the breakfast.

everyone was extremely nice except for the breakfast ladies

sufficient parking lots and they have a nice pool

breakfast coffee was awful.

needs to be more on the breakfast menu .

better selection on breakfast items

breakfast is hot and the juice is good

the breakfast area was neat and clean

terrible wifi coverage in the building

have a wifi block on firestick so we couldn t use our firestick easily

und a work around)

better wifi

remote for tv didnt work and wifi sucked

we only had breakfast at the restaurant but the food was good

i also sat outside at the restaurant for breakfast which was also amazing and such a wonderful view

beautifully peacefully located on a golf course

a nice little bar and restaurant right off the hotel which was really convenient

was an unexpected pleasant, i didn't realize i had booked a room on a golf course

staff was rude maintenance man is rude to kids and the manager is not polite at all

my kids coughed all night

just wish it was more choices bc my one year old is picky and loves eggs lol but hey i got a kitchen

it had two bedrooms plus a living room area a space to eat and a mini kitchen that was fully functional

we don't have breakfast because of covid-19

i was able to really enjoy the spa tub! the way it was angled you could also relax and watch tv

the pool and the room size

corona virus closing the pool and work out room

the coffee and the little gym are nice

thats the pool room was just as cold as it was outside snowing

wifi poor connection

figured out the wifi

couldn't take a hot shower, the water never got hot. wifi wouldn't connect to my laptop.

wifi was not to good

the wifi did not work at all

first smelled of cigarette smoke--even though ads said completely non smoking hotel couldn't use pool and was not

also liked the pantry, board games, and location of the outdoor pool

they allowed me an early check in when my friend wound up in the er unexpectedly

no indoor pool

i used the fitness room a few times and was glad that it was there

noisy at night. no cash accepted. no cups or plates in kitchenette.

very clean and complete room with kitchen

especially the fact that it has a kitchen in the room

we booked a room with kitchenette however there were no dishes at all

fitness center and laundry room

no breakfast

the spa tub

more bed pillows & shower curtains & continental breakfast stunk nothing but cereal no milk no bread

it wasnt very clean. the entire building had an old garage smell. the breakfast was def lacking.

for 90$ i thought the spa bath would work or would be small but it was clean and ready for use and big enough

there an on site laundry, which is a definite bonus

laundry

fact that i payed for breakfast, but was disappointed ud83dude1e i know covid is out and such

didn’t have breakfast like it’s advertised or a laundry room for customers that’s was in working order

breakfast coffee ud83eudd5e☕ sure helped with the stay.

the pool and gym were also unavailable

the room i was in was huge, the pool was clean and opens at 6am every day

also, the pool area needed some attention

breakfast no eggs or breakfast meats like befire

the staff was amazing and super friendly. my kids loved the little to go breakfast.