bed bathroom laundry attention of mrs ornella

pool table was a plus

the set up was nice gym breakfast etc

especially my kitchenette

we had a kitchenette and no pots or pans

maybe they could offer laundry detergent for a fee since there is a place to do laundry

had to ask for extra towels since it was a spa king room

much i had the room with the spa in it that was enjoyable

spa n bed

was on the first floor which is weird because when i got a spa room before i was not on the first floor

moved to this hotel after a stay in a filthy motel 6, mostly because it had a spa in the room but when we got back later that night after a concert and wanted to soak for a

no wifi!!

fast wifi, quiet rooms, and a smooth check-in process

were very very rude unprofessional nasty and rude to my daughter i paid 130 something dollars no wifi it's like they didn't care they are about stealing people money not worth it and im currently

supposed to have wifi, but network connection was too slow to be of any use whatsoever.

lie too trucker saying they have truck parking an they don't

exceptional washington room and main floor renovacation and elegance and wonderful breakfast

excellent breakfast, super quiet!

delicious fruit plate, sweet breads and omelets for breakfast, or gourmet waffles

would have liked there to have been a bar or restaurant on site but the ones 10 minutes away recommended by the staff were

breakfast was excellent

indoor pool

friendly staff, clean hotel, nice breakfast was well stocked.

my daughter loved the pool and i was impressed with how clean it was

location, price, availability, breakfast

the breakfast was awesome ud83dudc4c

woman was wildly condescending to him when he went down early in the morning to ask where the gym was

they had a laundry room but just a few quarters at the desk so i had to go to the mall for change

bed was very soft, working treadmill in gym, good location compared to park

like the location of hotel as it was next too busch gardens and the water park

friendly staff, laundry facilities, very nice breakfast included

that allowed me to text the desk when using the hotel shuttle or if i needed help with the wifi (or if i needed (-)wifi was not consistent (-)the wifi and breakfast (-)wifi in my room did not work on the second day and the hotel was not able to fix it (-)wifi connection doesn't work in the room (-)the balcony door kept coming off the hinges. and had to pay for wifi. (-)no, wifi in room, loud

ank you!) staff was nice

kids loved the arcade and the bar and receptionist personnel were very helpful and

the bar area was great and so was the pool area

gym was nice size

staff, felt safe with door lock, convenient with pool and breakfast available, clean, up to date furnishings

should improve breakfast! gym so small

wish they had a coin machine in the guest laundry

not terrible but kids look forward to something more and get excited

breakfast

was an unexpected pleasant, i didn't realize i had booked a room on a golf course

i also sat outside at the restaurant for breakfast which was also amazing and such a wonderful view

it had a nice view of the golf course from our balcony

loved the gym

we only had breakfast at the restaurant but the food was good

very nice pool to swim and relax at

the kids loved the pool and whirlpool

the bar was convenient and a starbucks in the lobby was nice

water was cold however that did not stop my son or the other kids there from playing in it

was missing several things (only had a bar of soap for toiletries), bath faucet was leaking non stop, chair in room did not stay up

gym was closed (i get it with covid)

had anytime to use laundry room

the pool was over crowded. but not a big deal.

i did not have a chance to check out the pool

the staff and espresso bar and gym !

would not be happy if i had to bring my kids there

it had two bedrooms plus a living room area a space to eat and a mini kitchen that was fully functional

there was breakfast ? liked the room size and layout. the kitchen was great.

breakfast could have been better, we didn't eat just got coffee and it was lkue warm had to heat it

nice to have separate rooms for the kids

and also juice and yogurt for kids in morning

the coffee and the little gym are nice

the pool wasn’t open

loved the fact that the indoor pool was open until 11pm

pool was closed

i was able to really enjoy the spa tub! the way it was angled you could also relax and watch tv

i loved the cleanliness, the staff was great and my children love the pool and the breakfast.

the room was great, but needed more kitchen supplies

sufficient parking lots and they have a nice pool

great breakfast, friendly staff, not affraid to smile, great rooms

they provided an excellent breakfast

full kitchen

the full kitchen rooms didn’t offer any appliances

the room is nice , i like that i can cook in the kitchen and have big enough refrigerator

we booked a room with kitchenette however there were no dishes at all

noisy at night. no cash accepted. no cups or plates in kitchenette.

breakfast was good i liked because the people that work there were very friendly and very

the breakfast area was neat and clean

everything, has breakfast room small but comfortable good for 1 or 2 people

better selection on breakfast items

breakfast was amazing

the drunk guy at the pool trying to hit on me lol

little motel, family friendly, very clean room, great pool, and good location that was within a few miles of william and mary and all the attractions

excellent staff,family owned, pool was kept up.room was spotless and updated. quiet area.

the pool was nice and well taken care of

the staff was excellent. the pool was great. the facility was very clean

wifi signal was weak

better wifi

the wifi was a bit weak but it did the job

i was able to do work using the wifi without issue

wifi not working....

fancy at candlewood suite, but again very clean and each room also comes with a fully equipped kitchenette and full size refrigerator so you'll never miss out on a home cooked meal

also liked the pantry, board games, and location of the outdoor pool

i also liked the fully equipped kitchen, and close proximity to the local

i did not use kitchen area either except a coffee cup

the walls are thin and the pool needed alittle cleaning

the gym is so cramped with 3 equipment

the pool water had a bad taste parking was on a hill and the elevator was slow at times

was laundry carts everywhere

great location,kids swam,front desk was very nice

the pool could use steps into the pool. pool only has ladders

wifi issues

location was close to where i was visiting. wifi was fine.

wifi on room was poor

the wifi did not work at all

couldn't take a hot shower, the water never got hot. wifi wouldn't connect to my laptop.

pet fee

was able to provide a room for 5 people (2 adults and 3 teens)

pool was very nice. pull out couch was a big plus.

lowest pet fee that i've found for $20 a night, size doesn't matter

great pool and laundry facility

very clean and the heated pool was clean and warm

laundry facilities were available

the gym smelled of mildew

my kids and i liked the pool and the room.

my kids loved it

breakfast and staff were excellent

breakfast no eggs or breakfast meats like befire

no breakfast or operating pool or gym

the breakfast was amazing. the staff was super helpful. the room was so clean and smelled good.

missed the hot breakfast.

only complaint was the pool was closed

our boys enjoyed the pool

the pool was super clean

the room was great. beautiful area. perfect pool area. close to all attractions.

the pool was very refreshing on hot days after sightseeing

pool was not open and no breakfast

run down, ceiling falling, poor room conditions, smells bad, advertises indoor pool, not true, no gym but it advertises one

the breakfast could have been better with bacon or sausage and eggs.

but no breakfast as advertised on agoda's website

clean and spacious rooms, breakfast was good.

though free wifi is provided the tv is only analog with few programming choices, and the channels you could

we were not informed that there would be no breakfast and we also never got password for wifi

wifi keeps kicking me off i have to constantly reconnect

the wifi didn't work for us, the signal was too weak to connect

wifi did not work on the 3rd floor

free breakfast clean rooms and great price

staff was friendly and the breakfast was nice

no breakfast

don’t charge a pet fee, and we always bring our dog and there’s places to take them out and trash cans

quiet location, no pet fee, comfortable beds, affordable rates, big clean room, overnight concierge was great

great, comfortable rooms, indoor pool, and breakfast. really nice staff.

the jetted tub next to the pool was what my wife, so looked forward to.

breakfast needs daily different variety of foods. it?s same every day. needs change.

always clean, readily available staff, on site snack shops, always a pool and fitness center, the list goes on and on

and the pool was heated well

all of breakfast wasn’t fully available thru the breakfast hours

equipment in the gym was not working. no jacuzzi. breakfast should have been better

absolutely loved the gym, the breakfast, and the comfort of the bad

clean room, nice staff and great breakfast.

indoor pool was extremely cold and non of the machines in the gym worked

for 90$ i thought the spa bath would work or would be small but it was clean and ready for use and big enough

the spa hot tub

the spa tub

liked the layout and the spa tub was nice

no ice or breakfast!

loved the heated indoor pool as well as the lounge area

pool was excellent

restaurant on site, clean pool

a great room and no noise even though it was a weekend pool with great but needs staff to keep up

gym section was a little bit too short

kids running and yelling in the hall then the mother yelling at them at 930am and i was sleep smh

super clean the staff was friendly and it was very quiet at night for the kids to sleep i really really enjoyed the stay

breakfast options

nice clean rooms. convenient location. breakfast. friendly staff.

wish the outside pool had been open for the kids to have fun in

machines were all broken, but the staff and bar tender supplied us with ice

the shuttle dropped us off and picked us up at a famous restaurant nearby and the driver gave us lots

nice to have a spa right across the street, (the wife used it albeit a little pricey)

location was good. pool and gym were great. overall a nice hotel.

they had a golf course, so maybe that was it

enjoyed pool, kids splash area, mini golf, and table tennis

facilities for kids - love the pool/splash pad and playground

breakfast including hot breakfast was great

shuttles to busch gardens, jamestown, etc meant we never got back in the car

teenagers play in the miniture golf course, but wish would stay during summer and use the little water park there

it was clean . the free breakfast in the morning was delicious and fantastic.

the breakfast was excellent. the staff was so friendly and helpful.

breakfast was very good

breakfast was great. bed was really comfortable and room quiet

nice clean hotel. staff was friendle and accompanied me with an early check in

the room was very clean. having a kitchen and full size fridge is nice in case you want to cook.

the sink in the bathroom was clogged. there was no trash can in the kitchen.

the kitchen, the comfort of the room, the space

a little upgrading, other wise we enjoyed the stay it was restful and comfy even had efficiency kitchen

the tv and kitchen

wifi strength could have been better

the room was booked, it stated that the room came with a refrigerator, a microwave, and free wifi

wifi was a little annoying - would regularly drop & we would have to sign in again to use it

the wifi service was a bit confusing and hard to log on to.

large and clean bedroom. clean bathroom. free wifi is sufficient.

great location. no pet fee no issues with staff members

the staff was friendly and i appreciated that there wasn't a pet fee.

the maid just stopped working one day left room doors ajar and huge piles of laundry in the hallway

early check in permitted. quiet. lots of privacy. comfy beds

no trash has in the trash cans and no fresh laundry

the real surprise was breakfast

our room was cute and comfortable, and our breakfast each morning was visually appealing and delicious

breakfast was awesome.

friendly staff and owner, spacious room, early check in, excellent location, tasteful breakfast

had a very enjoyable stay and loved breakfast

we had to request pool towels. the bar and restaurant were not open

the spa had to be pre-booked so, as we were only there for one night, we missed that too

the drain was missing and towel bar fell)

the massages were the best. our bed was really comfortable and we loved the deep spa tub.

nice breakfast.

love it great place. staff was a amazing love the gym.

cumbersome design of the place (the access from my room on the second floor to the lobby or the gym or the parking area is not as simple as other

great room close to everything (laundry, elevator, ice )

the pool could have been a little cleaner

we had one in the room, didn't make sense that there wasn't one in the kitchen

free breakfast choices amazing and plentiful

the gym did not have enough equipment.

breakfast is very simple but not bad either

pool very good, a lot of chlorine though, hot tub as you would expect

kids enjoyed the game room and gym

so hot inside pool section

the breakfast attended might not want to cook so much eggs and sausages that early when there's not a

the location, the fridge with freezer, pool with gym, and free breakfast

warm pool

breakfast was just ok, could have been better

disappointed in the breakfast. no hot items. just oatmeal, cold cereal, bagels and fruit.

the breakfast would have more then just cereal and bagels

continental breakfast is limited

my husband wished the breakfast would’ve included eggs and/or breakfast meat

i think hot breakfast would be nice

just waffles you make which takes time so the breakfast bar is always crowded and cramped

also the guest laundry didn't have a change machine or a machine to buy a small box of laundry soap

breakfast, advertised in online search

breakfast had no variety, juice machine didn't work one of the days

in it, breakfast is cold only according to the sign but never even served that, couldn't find the laundry matt it showed in photos

we loved it nonetheless and googled kidsburg at veterans park for a nearby well-equipped

very clean and quiet place with a great pool and great kitchen

space, 2 bathrooms great for family w/ kids, full kitchen saves $ on meals as grocery store is a block away

the only down side is the 10 am checkout may seem a bit early for families with kids - often the kids want to jump in the pool for that one last time - so an 11am checkout would

a full suite with a kitchen, living room area and 2 bathrooms

pool was great!

closed the pools, due to lightning

our suite was huge and very comfortable and we loved the pool, spa, fitness center, mini golf and basketball court

a few broken/loose tiles in the kitchen

the property had a lot of things to do such as play volleyball, mini golf just to name a few.

they allowed children in the gym who were playing around on the equipment and blocking adults from actually using the facilities

rooms super clean and my kids loved it

my kids enjoyed the pool as well

i was by the pool and kids was over top of us

like the space in the room, the complementary breakfast and snacks

full size kitchen was lovely in case you didn't want to go out or just fix soup or tea

it's very clean the staff was very friendly good breakfast. i will be going back.

prepare to meet a lot of kids at breakfast and at the pool

location, friendly staff , breakfast, kitchenette

spacious and comfortable room, equipped with separate kitchen and living room

room was clean and very comfortable. the location was suitable. breakfast was good.

gym equipment didn’t work!

also loved the breakfast

had the weather been more sunny than cloudy when i was there i would have wanted an outdoor pool, but i thought the accommodations were just fine

staff, breakfast, cleanliness are very good

unruly children for breakfast

they also provide no information about the amenities, like the gym and pool or time of breakfast during the check in

see above. business center no printer, no gym

almost never functioning wifi and no gym as advertised

laundry on site and comfort of bed

we all enjoyed the clean pool

the pool wasn't ready they it would be ready on saturday but wasn't

pool was close to our rooms

everything was easy to find. pool looked nice. rooms were clean

pool would be open another hour.

entire place is really clean and up to date with a great pool for the kids and a big game room and a fantastic restaurant on property

the pool was clean and really enjoyed the entire days i was there

we had a great time at the pool while we were here

pool was a little cold but wasn’t a main factor

entire place is really clean and up to date with a great pool for the kids and a big game room and a fantastic restaurant on property

continental breakfast was good

the pool was alot of fun with the kids

fact that they closed the pool at a certain hour aint opened it at a certain hour

the breakfast at the hotel was very good with lots of variety

the front desk agent was professional and courteous at check in and the free hot breakfast is great

huge rooms with separate living room and kitchen comfortable beds

clean renovated room. no bad smells and everything was great. lot of parking space

the room was very outdated besides the kitchen appliances, and there was a strong mildew smell so bad within our first ten minutes of

the parking was horrible

it has a kitchen and the kitchen is somewhat separate from the bedroom and bathroom

everything nice and spacious and a kitchen

kitchen and bathroom very nice also

close proximity to the coliseum shopping stores everything wonderful staff wonderful service ie gym laundry room business center

the kitchen & desk set up allowed for adequate workspace to work on projects

the kitchen supplies were a plus

kitchenette with full size fridge and small dinning table

spacious room. individual kitchen. good service with kind, friendly employees.

love the kitchen net

the bed and kitchen

nothing in the kitchen like soap

s quiet, spacious, strong sense of history (manor house and gardens, mini golf and pools for the kids

do a better job of separating guest that’s their to relax and people that’s, there with there kids

the gym is small, hot and

patio, sky lights in the living room, a dining area, kitchen fully equipped, and the bathroom

they have free mini-golf, playgrounds, tennis equipment, pools, and a beautiful

golf group make a trip to williamsburg area twice each year for past 10 years

the pool area was a nice addition with activities going on most nights

family sizes; 2 bedrooms, sofa bed, 2 bathrooms, full kitchen, dining area, patio, access to free laundry machines, indoor and outdoor pool, convenient to colonial williamsburg, amusement parks,

they even stocked a several cleaning supplies including dish soap, dishwasher detergent, and laundry detergent

thing i would have changed was that the pool wasn't very warm and the game room was a little weak