it's right on the river and the blue heron restaurant and bar on the property has great food and friendly people

late check out

cleanliness of the hotel and the breakfast was fresh and hot even 20 minutes till breakfast was schedule to close

clean room and comfortable bed. good breakfast.

the breakfast was great too

was great, the accommodations were good, the staff was very pleasant, the room was clean, and breakfast was good

super clean. staff super nice, nice breakfast. love the room.

full kitchen with bar and bar stools in the room

staff very friendly; free breakfast was great and had variety of options

room was extremely nice, the bed was comfortable and the kitchen saved me money from having to eat fast food or eat out the whole of my stay

breakfast was good . location was very good

the room was spacious and comfortable and the well equipped kitchen was a big bonus.

everything was fine we can try the pool because it was raining besides that everything was good

was soft and room was clean everybody was friendly and breakfast was good my grand kids love the pool

breakfast great. room really clean

was put into another room and as soon as we turned on the lights in the kitchen, roach were all over the walls

the room was nice and clean! the bed was so comfortable! we enjoyed the breakfast choices!

as a suit for four people, we could have used less dining chairs (there were 5 chairs and 2 bar stools) and no large coffee table/foot stool to create more livingroom space

loved that i was able to cook majority of my meals in my 2 bedroom villa for my kids and my mom

the kitchen counters consistently boasted a fresh supply of complimentary coffee, laundry/dish detergent, condiments, etc

my kids loves the swimming pool so overall it was a very nice stay

beautiful property, sauna, jacuzzi, pool

the pools were amazing with many other opportunities for ping pong, miny golf, and other amenities

power outage as i found out the gym and inside the lobby still worked but the property didn't have wi-fi to continue to proceed to

the pool area had music, a cabana, and a lot of activities

balcony view of the golf course.

close enough for casual shopping and the close to kids burg

pool not open

wanted to use the pool , i wish the bathroom in the motel had more ventilation if somebody uses the bathroom it

the gentleman that checked us in was very nice. had a pool

the pool was not open in july !

no amenities such as pool, etc, but we were only staying one night, so we appreciated not paying for amenities we would

free wifi access wasn't working properly

the internet wifi was not working the second night and the tv never worked the entire stay

wifi and cable out two days almost and not offered discount or free night

clean room-wifi- desk staff very polite and professional!

wifi was spotty

breakfast was amazing

we did not have breakfast at your property.

very clean , nice breakfast assortment

good breakfast.. staff was so helpful.

the room was very clean, breakfast service and choice was great

full kitchen in units, washer/dryer, charcoal grill and picnic benches right out our back door for first

we loved the pool and playing games around our dining room table

we enjoy having a kitchen to prepare easy meals, but there are also restaurants within short driving distance

to go to the 2nd floor for laundry use which was awkward since it was right next to someone elses room

laundry machine was messed up from previous vacationers and the downstairs vacationers

in williamsburg, beauty of property, room with living room, kitchen and 2 bedrooms, fireplace

kids love the unit

no bar soap to wash hands except for a tiny little bar that was not much to speak of

helpful and kind staff...beautiful grounds and activities for the kids.

the gym is small, hot and

kids were obsessed with the pool, my teen was in love with the condo - bed, shower, view, fireplace

room with large bathrooms and full kitchen, balcony was very nice

it was spotless and supplied with immediately needed supplies (soap, laundry detergent)

cleaning crew blocked walkway, and cut in front of us; young kids were running between pool and gym area with no adults around and staff saw this and did nothing

the gym is small, with 4 people working out it seems crowded. they could use a set of dumbbells.

adults and 2 late teens kids) stayed in a two bedroom apartment for two nights and it was really lovely

we enjoyed the mini golf, bowling and the pool. room was large, clean and comfortable.

thing was shortage of personnel in the entretainment area 1 person taking care of cafeteria, mini golf, bowling etc

staff is always nice and friendly second time coming won't be the last my kids had a ball so nice and

indoor pool and bowling were wonderful on a rainy day

corner unit where i could park my car with boat.

we enjoyed an evening by the fire pit followed by a dip in the pool which was both warm and clean

breakfast had a nice variety

pool was down , lights very dim in bathroom , no laundry facility for guests

pool was not in operation during august

i just wish there was a restaurant an a pool

the park and shuttle deal is great

pool

left too early for breakfast.

the breakfast was served well and very tasty. the location is very near to where i was going.

i like everything i didnt eat breakfast.

easy parking, access to gym and the excellent breakfast also customer service.

plus free breakfast in the morning with excellent taste

cable & wifi were good. the front desk personnel was good.

the wifi is so bad it won't even send an email

paid wifi

wifi connection is very slow.

wifi a little slow when hotel is packed but still works

the pool closes too early, 8pm??

great breakfast in the am

breakfast had a good variety and changed a little every day

and my stay the room the whirl pool the staff the bed the check out hostess

was very close to airport, the shuttle was on time, and it was very relaxing (we got the 1-bedroom unit and it was comfortable

continental breakfast was good

the kids loved the outdoor pool

free breakfast

place, very nice location, easy to go anywhere in williamsburg, very good breakfast bar, staff very

pool was clean

the gym there is nothing like displayed online

the gym there is nothing like displayed online

this room through this site specifically because i needed early check in before a flight; even specified what time i'd be there

the gym was a

out dated bedding out dated non working gym

feather pillows. pool wasn’t working had to ask about cookies instead of brunt offered one

allowed for an early check in upon arrival once i made a call to the hotel

flight arrived very close to midnight so i called the holiday inn to confirm that the shuttle was operating and it was

i needed an early check in and the staff was amazing!! thank you so much for helping us.

loved the indoor pool for children. breakfast was good.

pet friendly room smelled good despite being in ratty condition. bar and laundry on premises.

the pool was great

the free hot breakfast was delicious

the breakfast was delicious and good variety on the free buffet

the free hot breakfast buffet is great

we booked because we knew they had a pool and hot tub

really appreciate the complimentary airport shuttle at 4 a.m.

obvious information upon reservation that pool, fitness center and restaurant were closed

location and their shuttle service! awesome stay, great food!

not pool or juzzic and the breakfast was the same left overs !! it was included with my stay .

stay in hotels frequently because i have two kids and travel soccer

late check out.

shuttle service and front desk personnel top notch!,

the beds were great and the extra pillows. the pull out couch was great for the kids.

very clean and the staff very nice, and the shuttle driver was on point

good location, helpful staff, good breakfast

clean rooms, great staff, really nice breakfast pool was very refreshing on a 96 degree day

good breakfast. was able to do laundry before leaving. very friendly staff!!!

the staff is welcoming and their shuttle is perfect

staff always friendly. great breakfast. shuttle to white oaks mall.

extensive breakfast buffet with many choices

shuttle service

breakfast was nicer than we expect from this type of hotel

didn't know they had free breakfast the workers were so rude

everything was nice, breakfast was good.

in a brown bag very poor quality not as advertised gym was closed very upset with the quality of this

breakfast was good,greatplace.

wanted early check in they never responded to me and they didn't had laundry area so l had to go sit at a laundry mat

wanted early check in they never responded to me and they didn't had laundry area so l had to go sit at a

probably the gym smell not to bad not to good

wish the pool was

the pool wasn't ready they it would be ready on saturday but wasn't

i just wish it was warm so the pool could have been open ud83dude02

we all enjoyed the clean pool

pool would be open another hour.

room is clean, breakfast is good

loved the location, the cleanliness, the kindness of the staff and the indoor pool

breakfast is light continental

the hotel was very clean and modern. brand new gym. very nice and spacious rooms.

comfortable space, nice breakfast and facility staff was friendly

breakfast, bed slept very well, liked it had fridge and microwave

hot breakfast, waffles, eggs, sausage

excellent location for visiting the colonial area. desk staff were lovely. enjoyed the gym.

room was clean and very comfortable. the location was suitable. breakfast was good.

the staff, the room, the breakfast, the location etc

gym could use a deep clean and eventually and

breakfast was very big and snack hour was a great touch

breakfast is ok not bad

this was the first trip my family took and the kids fell in love with the whole experience especially the pool

interiors old....terrible gym

for a larger group it was great to have the kitchen and bed

you have kids running up and done the hallway and the dogs started barking and the front desk called me

the kitchen was amazing, the sofa bed was surprisingly comfortable, the outdoor pool and whirlpool was

the sofa bed was surprisingly comfortable, the outdoor pool and whirlpool was fantastic, and the breakfast was good

the kitchen was nice

i would have liked the pool to be open later than 10pm

swimming, basketball courts, jacuzzi, golf, and beautiful scenery during our walks

because we were traveling with six kids i really appreciated that they had board games you could check out as well as dvds and they

appreciated that they had board games you could check out as well as dvds and they had mini golf

with a family of 6, our 4 kids all had devices, so my

full kitchen

the only down side is the 10 am checkout may seem a bit early for families with kids - often the kids want to jump in the pool for that one last time - so an 11am checkout would

space, 2 bathrooms great for family w/ kids, full kitchen saves $ on meals as grocery store is a block away

information on check-in about location of fitness room and map of where rooms are on the property

very clean and quiet place with a great pool and great kitchen

the facility is aged and outdated however the pool was nice for a cool down and the laundry room was appreciated

can walk to the movies, put put next door, laundry matt close by, and right many places to eat within walking distance

very clean good breakfast clean pool. just fantastic. great location.

breakfast, advertised in online search

we left early, so we didn't take time to get breakfast

my husband wished the breakfast would’ve included eggs and/or breakfast meat

continental breakfast is limited

com changed it after conversation with manager the next day they changed room the breakfast was only cold food and muffins which on the last last the only had have the amount out as

i think hot breakfast would be nice

they don't served hot food for breakfast.

location, the pool, breakfast

laundry facilities excellent

used laundry room, front desk had quarters available and gave a complimentary box of tide

pool was a heated indoor pool

not too big of a deal- but the steps to the pool are very slippery.

free breakfast choices amazing and plentiful

breakfast is very simple but not bad either

size of the room, the facility (gym, swimming pool, game room, although i didn't use all of them), the cleanliness of the room

kids enjoyed the game room and gym

design of hotel, amenities pool, game room and gym none of which i got the chance to use as i checked out before the end of the first day

clean, good for a weekend with 2 kids.

allowed a late check out that we definitely needed after being awake all night in the very noisy hotel

breakfast was good and constantly refilled

pool, breakfast, clean rooms, friendly staff

it gets quite hard to cut fruits (specially for kids) with the disposable knife

the breakfast meals were awesome

delicious breakfast

breakfast was awesome.

great breakfast to start your day

full breakfast was excellent. location was walking distance to restaurants and attrt

in a row, underwear and trash in the parking lot, wi-fi did not work, tv was next to useless, gym was “out of order”, visible scum across the surface of the pool… not remotely worth the

great location. no pet fee no issues with staff members

the pool was drained, gym was a small closed room, and one elevator was broken

floor and the one above us weren’t even plugged in, additionally multiple broken dryers in the laundry area

previous guest’s dog threw up in the corner of room on carpet

wifi was a little annoying - would regularly drop & we would have to sign in again to use it

large and clean bedroom. clean bathroom. free wifi is sufficient.

we could not get wifi, very annoying

the wifi service was a bit confusing and hard to log on to.

wifi strength could have been better

nice breakfast and pool

was top notch from the staff to the room, catalonia, the wine tasting experience, and the yummy breakfast

the free breakfast is full course - quiche, croissants, scones prepared on site, fresh fruits, great coffee

elegant, we loved the jacuzzi and the wine tasting breakfast was great

continual breakfast was fabulous as well as each person who works in the restaurant

they have mini golf and ping pong outside for the kids to use

activities such as mini golf....

the hotel has a heated pool, a waterslide

the pool & adjacent water park for kids was best feature of the resort;

staff extremely nice, amazing breakfast, free pool and spacious rooms

excellent pool and spa. outstanding location. very comfortable room.

entertainment on the bar patio on thursday and friday nights

bar food with no fine dining

restrictions on the services made it near impossible to enjoy spa, pool, gym and restaurants on site

dinner served in the bar with limited menu.

always clean, readily available staff, on site snack shops, always a pool and fitness center, the list goes on and on

pretty, had pool,gym, breakfast, and extremely comfortable beds

my grandkids love the pool and we were close to the elevator with kids

the gym was nice

the breakfast wasn’t a full spread as one might have hoped for a continental (it consisted of waffles

free breakfast clean rooms and great price

breakfast was missing a meat or veggie sausage and butter

don’t charge a pet fee, and we always bring our dog and there’s places to take them out and trash cans

no breakfast

quiet location, no pet fee, comfortable beds, affordable rates, big clean room, overnight concierge was great

pet friendly and good breakfast

but no breakfast as advertised on agoda's website

couldn't beat the price, but the room smelled a little and the gym equipment was broken.

stay included pool, foosball, air hockey, ping pong, pool table, putt putt, board games and free breakfast

from reviews i thought the breakfast would be bad , it was a great breakfast

the wifi didn't work for us, the signal was too weak to connect

the wifi kept going in and out & it wasn t working forreal

wifi keeps kicking me off i have to constantly reconnect

wifi did not work on the 3rd floor

we were not informed that there would be no breakfast and we also never got password for wifi

our boys enjoyed the pool

it was comfortable! they had a pool

awesome location and very clean with great pool

the pool is always nice

pool

my kids and i liked the pool and the room.

musty entry way by laundry. would have preferred king bed but appears none available

my kids loved it

it is one great hotel. it has a laundry facility and a great location to everything.

the breakfast was great we will definitely be back again

patrons in laundry area having sex and front seat said we could go to another building and they wouldn’t ask

pool was very nice. pull out couch was a big plus.

lowest pet fee that i've found for $20 a night, size doesn't matter

clean and roomy for the price, plus allowed early check in without additional fees.

reservation was for 2 beds, (three adults)

everything except the breakfast

the breakfast was limited because of the trump virus but the coffee a juice and other items meet my

the pool opened late because someone forgot to unlock it

late check out breakfast was good

room set up (large and spacious for parents traveling with kids)

the drunk guy at the pool trying to hit on me lol

little motel, family friendly, very clean room, great pool, and good location that was within a few miles of william and mary and all the attractions

excellent staff,family owned, pool was kept up.room was spotless and updated. quiet area.

just an over really decent place for the price. super value in my book. nice pool too.

the pool was kept clean

there's a indoor pool that runs outside

also they need to extend the pool hours

my kids loved the indoor/outdoor/whirlpool

were small for two adults and two small kids

is high for no breakfast included, sofa bed had badly stained mattress and the bar and springs of the sofa bad were digging into side and back also huge dip/hole in the middle of

kids running up and down the hallway

we saw not a single speck of dirt in the place and with kids running around on 4th of july we slept great

good breakfast! good location, near the busch garden and water world. clean and comfortable.

no change machine in the laundry room.

breakfast area was over crowded but the staff put forth significant effort to maintain food

that allowed me to text the desk when using the hotel shuttle or if i needed help with the wifi (or if i needed (-)wifi was not consistent (-)the wifi and breakfast (-)wifi in my room did not work on the second day and the hotel was not able to fix it (-)wifi connection doesn't work in the room (-)the balcony door kept coming off the hinges. and had to pay for wifi. (-)no, wifi in room, loud

like the staff at sports bar very professional and the food was excelent

also it was hard to get room service no one would answer the phone

the bar area was great and so was the pool area

cleanliness of room, hallways, pool area, bar, gameroom & gym

we loved the hot breakfast buffet. the pool was nice and big our family enjoyed.

(and the rooms are old) otherwise, it is great because it is located right across from the water park and target

there is a restaurant, bar, small gym and a pool

super close to busch gardens! good breakfast, staff was friendly, older hotel but clean.

homemade breakfast