breakfast was great, the pool was the perfect size for my 5 year old and has a great

wasn't until after we booked that we realised breakfast and pool, gym etc wasn't open and no discount for missing out

staff and place was very good. only breakfast was little poor

complimentary breakfast was good, 24-hour tea/coffee station in lobby

the pool and gym. very nice, people were awesome

the pool wasnt open, still working on getting it to code.

toilet belongs in a preschool for little kids, not in a motel, especially for seniors also need to have a handrail by the

we asked to be moved to a different floor and we were told the kids playing in the hall outside our door were actually staying on a different floor

free breakfast was delicious

very clean. very efficient staff.great breakfast. would stay again.

pool and gym were clean - hot tub was in need of cleaning

is the best place of our trip with 2 kids

great staff good breakfast spacious rooms pets allowed .. my go to hotel in edmonton

3) we loved that we could use quest laundry (2$ for a load and dryer) - so i washed and dryed all our clothes for 4$

my grandkids came over and swam in the pool and really enjoyed it

the laundry for

i paid extra for a kitchen and was a little bummed that there was no coffee machine in my room.

breakfast could use some re thinking

on site laundry was a bonus

maybe how far south it was. everything else was good. breakfast is a nice bonus

breakfast had a great selection & the kids loved the pool

nice little kitchen area , comfy beds nice pool area

breakfast was excellent

the studio was lovely, comfy beds clean loved the kitchen breakfast was very good friendly staff

hot breakfast was very nice and the attendant did an amazing job at keeping everything refreshed

and spacious, we were disappointed that the hot tub was closed, as we booked the hotel for the pool and tub

pool wasn’t open but that’s okay cause it’s covid!

not a complaint but would like to see a bar at the pool ud83dude09

check-in, staff, room, gym and check out was all good

i liked the gym and the swimming pool.

we never used the pool or gym so i can’t speak about them

comfortable beds and gym had free weights

breakfast was awesome. room was big . everything available.

good breakfast and pool/ gym facilities

great breakfast, clean room

can park my semi truck close by walk to hotel

kids had a great time even without a waterslide

our kids loved the pool

good gym

pretty good breakfast. it was also close to the airport.

choices nearby, amazing rooms, with super comfy beds, pillows, linens, thoughtful design, fast wifi, very quiet

my phone keep on telling me the wifi is not secure

wifi was weak but to be expected.

wifi was reliable

super clean, friendly staff and good breakfast.

location, parking, rooms, pools and montana restaurant onsite, free breakfast

very close to airport. simple breakfast included with stay.

good healthy selection for breakfast. improved decor wow! love it. shuttle bus available easily.

great location, very clean and great to have a soaking in the hot tub and pool.

flexible, late check out. nice reception staff and beautiful facilities!

is near the airport and has 24hour shuttle service

check in & friendly staff who offered a take away bag breakfast since i was departing before the complimentary breakfast was served - nice touch

gym was amazing , breakfast had awesome variety, rooms were large and comfortable

the kids loved the pool and hot tub

would be better to have a protein bar and piece of fruit or arrange for a hot breakfast served by staff

the hotel shuttle picked us up from the airport in very short order after we called

clean ambiance, lots of treadmills in gym

convenient location, airport shuttle and parking while we were away

to take a cab from airport back to hotel to get the car as the shuttle couldn't be found

i liked the pool and hot tub and the bartenders

/ wifi was done for 2 days

room, bed, airport, wifi

the wifi did not work in our room in south tower

wifi in the room was very hard to connect to and kept dropping the signal throughout the night

was not notified of free wifi.

wifi is good speed

the wifi wasn't the best but i am sure there where many people trying to use the server.

weak wifi

shuttle service is good

welcome quite clean room great beds, newspapers coffee service in room close to airport, shuttle

breakfast ended at 10. i would’ve loved for it to be on a little longer.

some hot items on breakfast menu would improve the m,eal.

breakfast very friendly staff helpful with finding everything we needed clean room great swimming

free breakfast

pool was cold

breakfast over too early

i wish i had a chance to have the breakfast, but i had to take the shuttle at 4 am to the airport

free shuttle from airport.

convenient to access airport shuttle service was great people at hotel very helpful

room wasn’t thoroughly cleaned before me… someone else’s dirty laundry was still there between the desk and cupboard

the room was clean and quiet but the wifi wasn t really good.

proximity to the airport. free 24hr shuttle service to the airport. very helpful staff.

the onsite coffee maker, coffee available in lobby and free breakfast

they graciously came and picked me up with the shuttle after i had returned the car

close proximity to airport; free shuttle to airport; very friendly staff!

shuttle saved me from having to figure out airport parking, very convenient

don’t count on breakfast - coffee, juice and a bagel selection

the laundry facilities were convenient and clean

i’ve stayed multiple times and paid for late check out so i can sleep late as i fly in late at night, only to have the cleaning lady bang

i thought for laundry they should have had a change machine or change. none available.

the kitchen sinks plug was also broken as well

the large room, clean, jacuzzi, fireplace, kitchenette, staff was amazing, the bed i love most comfortable bed ever

the spa tub surpassed my expectations.

big rooms, shuttle bus and room was clean.

free shuttle, continental breakfast are great

transport from and back to the airport, wifi and breakfast, good shower/bathroom, very comfortable beds

strong wifi

little coffee counter with fridge, microwave and bar sized sink

excellent pool and hot tub area as well

easy access to complimentary airport shuttle and restaurants

stayed in the king spa bath room, was a nice room, tub was great! the staff was amazing as well

i also noticed there were no towels for us to use, while we were leaving the pool

very clean and gym was spacious and good equipment

great staff and very comfortable. easy shuttle ride to the airport and pick up

late check out very comfortable bed

like the pool and jacuzzi,rooms are pretty awesome,clean and very comfortable

the street, and the front desk offering to hold your bags while you grab coffee and wait for the shuttle

and she gave me laundry soap and a dryer sheet

the free continental breakfast was amazing

accommodations fast free wifi very comfortable bed fridge, microwave and keurig nice continental breakfast with lots of

close to airport free laundry facilities comfortable beds

room was spacious, very clean with good working wifi connection

convenient and spacious room 2- comfortable beds 3- great wifi 4- the property is near to many restaurants as well as the south common

i prefer wifi that is a little more secure. feels safer when it s a dedicated system.

telus wifi and tv went out for almost a day which was very frustrating

wifi was not very good quite slow

fireplace, kitchen, look of the rooom is very nice.

two bedroom suite, with full kitchen, for the same price most charge for one room

jet tub in the room was fantastic and it was really nice to have a full kitchenette in the room

friendly staff excellent rooms: clean and beautiful lovely breakfast

also, we booked a spa tub in our room

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

the gym and pool area could be amazing

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

excellent property for the price, full size gym and a nice sauna. throughly enjoyed my stay

did not use the fitness center or pool but both looked quite impressive

wifi was hard to connect to and on tablets wouldn t connect at all

wifi speed is good enough to stream and play online games

wifi could have been a bit more secure, knowing anyone in the hotel was on the same wifi was a bit

clean, good wifi, friendly staff, good food at 2 restaurants in the hotel

beds were comfortable. wifi worked great. it was nice to have the small pool.

the gym room

breakfast was enough and has good space of serving

the same breakfast menu.

i liked that the pet fee was only $10/pet/night

maids helped with laundry

shuttle service was really good, the room was as per expectations and very neat and clean, the

i just missed the kitchen hours, and there is not much else in the immediate area.

liked that there was an airport shuttle and it was quick

breakfast was filling with many choices to enjoy in a room filled with sunshine

breakfast very good and shuttle quick and provided

the airport parking and shuttle

spa is closed, no hot tub or pool

negative is it is the first stop on the shuttle bus route to airport so about 10 minutes longer in morning to stop at other hotels (i think

everything was very clean and we were very impressed we got a shuttle to the airport for free

we bring a small dog with us and the pet fee is reasonable

wifi is always hit or miss when we are there

no more internet support to help my smart devices by-pass the ssid wifi, the company said this location decided not to continue this service anymore

we did like the bed and the tv, and the wifi. the location was good for our needs.

the staff did not understand how the wifi operated and could not get it working for us

the bed was comfortable. free wifi.

on the third night there was a late arrival with kids that were screaming and running around the hallway till 1:am and then there

how he bar closed so early on both friday and saturday nights.

room conveniently had both a bar sized fridge and a

service in the bar was prompt

you learn this when your young kids decide to start exploring

the staff was very friendly and helpful, and there is on site laundry which made a huge difference for us

kids wasn't happy at all

out area was closed for what seemed to be no reason and the hotel didn’t have change for there laundry service

great room for an affordable price. nice staff. small breakfast included.

nice breakfast included too

they gave us free passes to mini golf and took our luggage

convenience for us no need to drive far and my kids enjoying the store coz the hotel was inside the mall awesome place

we took our kids swimming at the water park, and went to the casino after

space theme room was spotless and the kids enjoyed the room so much that they did not want to leave the room anymore

was high and with $360 theme room it was for just the room not the pool or rides not even

i didn t win big at the casino lol.

rooms, casino, food

they had more hotels like this minus the casino

assign was across from the pool, it was very noisy til 10:30 pm, looking outside the window all we saw was the air

the parking was pretty much full, no where close to park.

plus the kitchenette was not fully outfitted at all we also had to let the front desk know that we had no

staff was awesome and shuttle service was on point

were unable to phone the hotel for the shuttle

had a little kitchenette

the breakfast was wonderful, staff friendly, the laundry affordable & convenient, all in all thank you very much

the main room with the couch and kitchen were cold and unwelcoming

breakfast provided was fresh and adequate options available

breakfast set up is no good,few variety of food , the food are not in quality no more

modern new build, clean, comfy, loft is awesome, good free breakfast, secure underground parking

the breakfast was also impressive, with hot food options quick refills so nothing even ran out

breakfast was also pretty tasty

this place is also modern, clean and has a nice indoor pool and hot tub

the kids down the hall really enjoyed the pool

price, restaurant, breakfast it was all great. we enjoyed it very much.

love the breakfast every morning

the breakfast was good but could have had a bit more variety, especially fresh fruit.

no breakfast due to covid-19.

no breakfast available unfortunately

we hope for more breakfast items.

breakfast was good!

the restaurant / gin bar downstairs is fantastic

restaurant and bar were closed during my stay, but actually that did get me out to blowers and grafton - very

the attached restaurant and bar were a lot of fun and the food was great

the room was clean, the bed was super comfortable and the coffee bar was fun - the wine and cheese tasting was fun, relaxed and very much appreciated and the

there was no bar in the hotel due to

location, and having a suite, the gym.

i love that there is a kitchen and dining area in the suites although are restaurants nearby

gym was a nice quiet facility

the suite was awesome. very good size with bedroom separate and kitchen. very nice!

spacious room, clean bathroom, big bed, restaurants and cafes on the ground floor, gym

location, breakfast and staff

breakfast was typical, nothing extraordinary

clean excellent location, excellent staff, wonderful breakfast

the free upgrade.the free breakfast. the varscona dinner.

breakfast was wonderful. location was good and hotel quiet

bar nice staff excellent service and so helpful

the shuttle took forever on the way there.

the shuttle service to the airport made picking up our daughter so easy

thing was the longer wait for the airport shuttle then expected

my shuttle driver, achmed, was very delightful!

staff was very kind and when we asked extra beds for our kids- they were ready in 5 minutes

our room was spacious good for a family of five. kids enjoyed jumping on their bed.

the breakfast is varied with fresh fruit and a different entre each day

desk staff was outstanding and diego in the bar went above and beyond for us

the bed was very comfy, warm shower, clean bathroom, loved the hot tube, the shower in the pool area very handy

wifi

wifi was really slow to load

check in staff did not explain any benefits ie: complementary breakfast, wifi 2

wifi was free and easily allowed me to do what i needed and wanted to do

wifi isn t the greatest. overall nothing to really complain about . i enjoyed my stay

the only negative was that wifi was not up to par in this particular room

wifi was weak, keurig machine broken and was told a replacement would be sent up but wasn't

no information given about the wifi, easy fix.

no password on the wifi either, just open for everyone

the wifi here is really poor, i can t even view things with my safari!

lovely hotel bar with no atmosphere at all. dart board needed. chaotic breakfasts.

hotel has mini golf, pool, and 24 hour gym that we appreciated during our stay, and the complimentary breakfast is beyond what we expected

the new renovations are very refreshing and i enjoyed the pool, and the free breaky

there is also a nice bar if you want to meet friends to have a drink in the evening

very good place to stay. newly renovated rooms and great free breakfast

pool makes my kids had irritated skin and eyes.

we get there i think it was too early check in and they forgot the to out the table in the proper place and forgot to put the

rooms,jacuzzi and the small gym…tv network(got youtube,but netflix need to sign inud83dude0cso not able to use) we’ll

gym, spa restaurant room facilities

clean hotel with a nice gym and pool

my kids had fun with the game room

and modern hotel ,very clean rooms and well equipped gym

a solo traveler, being in a busy hotel filled with families with kids on trips to the west edmonton mall wasn't ideal, but it wasn't a real problem or disruption

the candlewood cupboard , the gym and pool area, breakfast in the morning was great as well

the beds were very comfortable, the indoor pool was great and the continental breakfast was excellent with lots of options

wifi connection it was not so good

wifi needs some work but the staff were very helpful.

wifi kept cutting out

wifi was perfect

the breakfast was delicious and had great selections

the candlewood cupboard , the gym and pool area, breakfast in the morning was great as well

full fridge/kitchen in room. 24 hour gym access.

convenience to the mall kitchen in the room swimming pool for the kids

staff were phenomenall free laundry facilities games room self serve convenience store decent pool right behind walmart secure underground

swimming pool, fitness room and close to a lot of restaurants and

that checked us in was superb--we needed an early check in and she made it happen underground parking is great especially in winter rooms are

they offer you an omelette in the morning because a food bar would not be acceptable during covid and it was very tasty

are comfortable, nice to have a kitchen with full fridge, very quiet

we got a big comfy sectional in the living room which kids loved it

breakfast is very good, served in a nice open seating area

the pool needs to be warm for the kids

they were a layered puzzle of sheets and blankets, so the kids made a mess of them quickly

pools where always full of kids even after 20 pm too noise ddnt even get the chance to enjoy our anniversary

were not booked close together as requested as we have 3 kids age 14,10,and 4

pool is small

there’s a bar with vlt’s and off track betting if you’re into that sort of thing

late check out

beds sucked and bar was sub par.

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of it

wifi and beds could use some improvement.

wifi was the pits it didn t work at all for us

was no wifi that actually worked and after contacting office countless times they said they would fix it

om meetings is

h we should go to that location,) carpet is smelly, carpet was wet towards the window area, poor wifi connection

room, comfortable beds and good wifi

i was very satisfied. wifi was a bit slow at times, probably during busy times.

wifi is too slow

the wifi is very very slow and disconnect all the time.

for half the day, someone was banging on either our door or the door next to us at 430am, and the wifi was so poor quality it kept disconnecting

was not clean at all vending machines not working bar had 2 bottles of water only very run down

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor store across the parking lot

there is a bar on site with vlts so that was great

the evening staff helped with a laundry situation

one bar of soap only and half-full shampoo pack

kids enjoyed it, staff were great to work with

pool is pretty small and it got crowded with rowdy kids when we went for a swim that evening

my kids love swimming and jump at every opportunity but the pool was such a turn off they didn't ask

pool located near the front of the entrance

took ten hours to fix fridge. kids running in hallways. the room over us very noisy.

no wifi and roomed smelled bad

elevator out of service. wifi slow.

hard time accessing wifi

wifi wasn't very strong, unless i guess you upgrade and pay for the premium guest price

wifi was not good

need better wifi

i was not informed if there was wifi so i didn't have access to the internet

wifi, a/c and cable worked well

wifi, a/c/heating, and hot water were working properly

wifi is awful

got a suite with a kitchenette but it didn’t have any supplies

very limited things in the kitchenette

very nice modern rooms complimentary glass of wine in the bar between certain hours

my kids never slept at all and management never replied to my email

more importantly, i picked the matrix for our trip specially because there was a hotel bar where we could relax close to the hotel unfortunately the bar was under renovation and we were

these units are massive, full kitchen and literally 5 mins walk to train

also appreciate the laundry machines in suite

was so well stocked, the beds were comfy, the bathtub was phenomenal for a soak, and the in suite laundry was super convenient for the sweaty basketball gear :) the staff was very kind and helpful

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

we liked the space, the cleanliness, the well equipped kitchen

- only issue was i had trouble logging into wifi on my laptop

connections for wifi slow and also for charging phone

wifi is fairly strong

wifi was spotty.

the slow wifi.

wifi, keep losing signal and i can hear the noises in the hallway.

wifi is no the best, kind of slow

wifi always unstable

being next to the lift, no wifi

wifi was horrible in room 501

no pool and gym was not good at all. just a treadmill, a elliptical and a bike in a small room.

small parking stall when you have kids it is not easy

was a bit sporadic with the temperature of the water, no pool for the kids, some beds were comfortable while others were

early check in was accommodated

being beside the ice machine and hearing all the kids running up and down the hallways

the breakfast

wish there was gym on site

in centre of downtown, good river view, and 12pm late check out which is quite good compared to other

a more western food on the conceiarge floor would be better maybe hot appys or breakfast

didn’t have great options to dine in, bar closed very early ( 10:00 pm ) no adequate parking.

great beds nice staff. good breakfast for your money !

the staff was great and breakfast was a wonderful bonus.

like the service especial the breakfast in the morning that's good leaving the place with your bally full ,i save money

breakfast were surprisingly ddelicious

suite has a kitchenette but no pots / pans , dishes. , utensils....nothing to use in the kitchen

kids loved the pool it wasn't too cold

the facilities (pool, laundry, great room, hospitality room) were perfect

free laundry! room was great, comfortable beds, excellent breakfasts

could use a small kitchen table and chairs

complementary breakfast was great! loved that there was a guest laundry!

the breakfast buffet was fabulous! bed/ room clean and very nice!

despite no pool for kids, my young daughter had a really good time at the pool

the pool was nice and the selection of gym equipment varied and clean

amazing staff, cleanliness, great breakfast, family-friendly activities, comfy beds, netflix!!!

the gym facilities had been modified and relocated

the continental breakfast provided a variety of options and was great way to start the day

little noisy at night with a lot of kids because of a hockey tournament

our kids enjoyed the pool

complimentary breakfast was amazing, the facilities for laundry were super convenient and the kitchenette in the room made the whole stay perfect

the pool and gym were a bonus

needed to connect wifi every time as i go to lobby and came back to room

weak wifi signal

staff were not friendly. had to pay for wifi

it was a bit slow the wifi

the bathroom was functional and the wifi worked well

also, even though wifi was present, very little room to place a laptop on a worksurface

no wifi

swimming pool and wifi , as well as the breakfast

312 needs a new wifi box

phone is not working we have to go all the way to the front desk to ask for room service and that is kind of a hassle

we had a kitchenette, but only a work desk to sit at, there is plenty of room to have a table and chairs to

the set up of the rooms with evening a sink and kitchen inside. felt.like staying in a condo

the room with kitchenette was tot stoked poorly.

paper thin you can here the next door plain as day and the people above walking suppose to be a kitchenette not one thing in cupboads no cutlery or

the kitchenette was also lacking basic supplies—there was no dish soap, and the sponge provided was

the room space i s bigger the wifi speed fast

the wifi was atrocious

large room. great bed. very clean. wifi sufficient. great breakfast.

the view for the worth of money was disappointing. the wifi was slow.

poor wifi

free wifi, free parking is all good

staff were super friendly,bed was comfortable, breakfast was cooked freshly, excellent value.

breakfast included would be nice.

the spa tub

my only complaint would be i booked the hotel for a fitness centre, and this one couldn t even be considered one

having a laundry mat and 24-hr convenience store was also a bonus

convenient having laundry inside the hotel

we were happy when we asked for a late check out

accommodating us even with a late check out because our flight was delayed

could smell the fresh laundry and cleaned floors

bed definitely comfy wish i had the time to explore the gym

only one restaurant to choose from. the bar needs to be open.

rooms need some updating, the bathroom grab bar was rusty , the toilet float needed to be fixed

the laundry was free and everything was very clean

they have a free coffee bar until 9:30 am though

wifi was almost unusably slow (~20kbit/s (+)the staff were very nice and the wifi was pretty strong. (-) first day of my stay no power and wifi on and off, apparently 2 days of it

hotel accomendated over night parking for us thank you

and lastly, needed accessible parking for the wife nope, others were parked in those spots without the appropriate tags

not enough handicapped parking stalls

no pool or breakfast but parking was convenient

was broken down and the emergency exit took me put of the building- i couldnt get into the gym to access the lobby from the

no water bottle in a room. mini bar is empty

was very friendly nice that there was a restaurant and bar on the premises made it very

the weight machine in the gym didn’t work

glad for a restaurant on site and able to get a work out in the gym