the shuttle took forever on the way there.

close to edmonton airport (6km drive or hotel shuttle) and easy to find; comfortable beds; plenty of pillows; spotless bathrooms; tea/coffee

bar nice staff excellent service and so helpful

my shuttle driver, achmed, was very delightful!

clean central and great shuttle to airport

convenience and shuttle to airport.

spa tub was amazing

close to airport, room had a seperate bedroom and kitchenette

good selection of continental breakfast

staff was awesome and shuttle service was on point

were extremely comfy, pool and hot tub were amazing for the kids

free shuttle to the airport!

the rooms are really nice and clean the pool was great for the kids

love the breakfast every morning

pool and spa were closed and it didn't show on booking

there was no pool.

no pool :(

staff was very accommodating us with a very late check in and a late check out

friendly staff, good restaurant in hotel gym, pool table and other amenities available

excellent bar and restaurant

breakfast and location is fantastic

the shuttle driver was very friendly and helpful

love the fresh breakfast in the morning

airport shuttle service, very pleasant staff

kitchen area is nice

offered limited selection, snack prices ridiculous, and no selection of fruit, yogurt, or granola bar or muffins available for early shuttle passengers leaving before breakfast was available

gym and breakfast are very nice

the shuttle to the airport really convenient

great location, if you are trying to catch a plane out off the airport. breakfast was good.

nice hotel, and great shuttle service to and from the airport

spa bath

staff were friendly and accommodating, the room was clean, spacious, and comfortable, the free breakfast was great, and the grandkids loved the pool

room was great. very friendly staff. excellent breakfast. great value for the money.

we enjoyed the breakfast provided and our shuttle to the airport

definitely the value for the size of room i got. large space, jacuzzi, mini kitchen

once we arrived, staff was very accommodating and allowed us late check out due to our very late arrival

evening staff allowed me a late check out better than i had hoped

a bit of noise from a family with kids.

so clean. all amenities were included in price (shuttle, breakfast, in room coffee)

shuttle service, very comfortable beds, no charge for late check out, breakfast

transport from and back to the airport, wifi and breakfast, good shower/bathroom, very comfortable beds

strong wifi

the jacuzzi, swimming pool and fitness room facilities.

front desk staff was great, gym was pretty good

utilized the long stay parking

had a king spa suite, and the fireplace would not turn off with the controls as stated in the information

if you have some eggs for breakfast because i found out all sweets for breakfast

much as it was quite cheap, however the quality exceeded expectations, offered an airport shuttle service free, airport is 10min drive away

large room with basic kitchen amenities

only disappointment was the salt pool was being maintained so not available for use.

the room was clean and quiet but the wifi wasn t really good.

my email asking about shuttle bus wasn't answered.

we had connected rooms for us and the kids, which was great but the doors stuck horribly between them

replace the single use cutlery and plates at the breakfast area with reusable ones.

car for a week while away on vacation, airport shuttle, great breakfast, professional and friendly

close to the airport, huge room, shuttle service on time, and cheap

were clean, met expectations for an overnight stay and convenient location to airport with free shuttle

big rooms, very clean, gave me late check out without any

it was very close to the airport and the sky shuttle was great

no loonies or quarters for the laundry, had to walk to another hotel for change.

/ wifi was done for 2 days

the wifi did not work in our room in south tower

was not notified of free wifi.

rooms are spacious and include free wifi

wifi in the room was very hard to connect to and kept dropping the signal throughout the night

the pool was smaller then i expected.

could be closer to the air port but is only a 5 min shuttle ride

the free shuttle to air port and ease of parking

convenient location, airport shuttle and parking while we were away

location, spacious rooms, pool, and friendly staff

the wifi wasn't the best but i am sure there where many people trying to use the server.

wifi is good speed

weak wifi

as my daughter ask for room near pool and we got that,she enjoy a lot.

clean, nice pool area and the breakfast was great

i like the water falls close to the pool area where there are table and chairs to relax, there is gym as well on second floor where you can see the pool

neat property. great for kids.

i liked the resaurant and the bar also the pool

room was clean, bed was very comfortable and gym was adequate to get in a short workout

the perfect place to stay on a mini road trip with the kids. the water slide was a huge hit!

great location to the airport and free shuttle

clean rooms and great breakfast

breakfast was normal for this kind of hotel

free shuttle from airport.

convenient to access airport shuttle service was great people at hotel very helpful

location next to the airport, along with a good shuttle service made this the right hotel for me

late check out very comfortable bed

was cosy, free breakfast was delicious, airport shuttle super convenient and easy to schedule

the pool and the surrounding area was

great staff and very comfortable. easy shuttle ride to the airport and pick up

and elevator were wet due to kids going and coming from the pool

close to the airport,the breakfast and airport shuttle.

to airport can leave you vehicle there for a small fee & breakfast was included plus the price was

the gym had barely any equipment and both treadmills were out of order

shuttles, once we arrived back the airport was cluttered with people waiting on shuttles

really good breakfast rooms were a good size pool was nice

wasn't until after we booked that we realised breakfast and pool, gym etc wasn't open and no discount for missing out

staff were really polite, and even helped us with late check out

huge 50” tv in each room great breakfast and gym

better breakfast options. swimming pool was a bit cold

nice and clean. good breakfast

very clean. very efficient staff.great breakfast. would stay again.

nice clean pool

breakfast variety

pool is a little small so was crowded

the kitchen and the bed amazing

cleanliness of the kitchen could have been a touch better.

free breakfast, parking was amazing

the rooms are nice. it comes with kitchen which is great.

on site laundry was a bonus

the gym was complete

kids loved the pool

breakfast was nice, the kitchen was well kept and well stocked

wonderful stall! the facilities were clean and modern. breakfast was enjoyed by all the kids:-)

breakfast

bathroom in pool area wasn't setup very well for changing

nicely setup kitchen, would be a cozy place to stay for extended periods

good breakfast. lots of choices. eggs, bacon waffles, oatmeal, juice, all day coffee.

our studio included a nice dining table with kitchen appliances (full sized fridge, microwave, dishwasher) as well full kitchenware

breakfast had a great selection & the kids loved the pool

and spacious, we were disappointed that the hot tub was closed, as we booked the hotel for the pool and tub

really liked the gym, pool, hot tub, staff who let me use their computer for microsoft word, location, the rooms) i got

carpet was old and not clean, the gym had a foul smell

check-in, staff, room, gym and check out was all good

i liked the gym and the swimming pool.

only thing that i would have changed was to make the pool warmer

pool and hot tub closed

it is neat and tidy with nice breakfast

gym was good

we never used the pool or gym so i can’t speak about them

my phone keep on telling me the wifi is not secure

wifi was weak but to be expected.

choices nearby, amazing rooms, with super comfy beds, pillows, linens, thoughtful design, fast wifi, very quiet

wifi was reliable

super clean, friendly staff and good breakfast.

excellent location and stuff. very friendly kitchen service. clean and orderly.

an excellent stay with a good night's sleep and a fine breakfast next morning. thanx once again!

pool closed early

kitchen breakfast area didn’t flow well and wasn’t as clean

location, nice spa bath in room, couch and tv in room

stayed in the king spa bath room, was a nice room, tub was great! the staff was amazing as well

room was very clean and spacious, beds were comfortable, very friendly staff, wifi speed was good

room was spacious, very clean with good working wifi connection

better wifi and device outlets

i prefer wifi that is a little more secure. feels safer when it s a dedicated system.

wifi didn t work properly, kept kicking me out

very overpriced for a kids plate with one egg, one small pancake & sausage for over $10

the gym and pool area could be amazing

location is good. excellent gym

pool and hot-tub were fantastic.

the gym is great, although with the pool, is isolated in the basement.

wifi speed is good enough to stream and play online games

wifi could have been a bit more secure, knowing anyone in the hotel was on the same wifi was a bit

beds were comfortable. wifi worked great. it was nice to have the small pool.

wifi was hard to connect to and on tablets wouldn t connect at all

wifi didn't work most of the time

we asked for a late check out and we were very pleased with time given (1 pm). thank you

pool, no restaurant, no continental breakfast, no laundry service

swimming pool and gym could be upgraded

breakfast was great, location was perfect for our purposes, staff was fantastic, being able to have

is different colors like old and new curtain was tear swming pool is not working and also laundry

wifi is always hit or miss when we are there

we did like the bed and the tv, and the wifi. the location was good for our needs.

clean. has a restaurant. free parking. free wifi.

no more internet support to help my smart devices by-pass the ssid wifi, the company said this location decided not to continue this service anymore

floor carpet..... wifi was not working.

my children were not happy that there wasn't a pool but we had plenty of fun things planned they didn't even notice

the bar and vlts

no breakfast, on laundry machine, no garbage bags, not very clean

the elevators often did not function, leading us to haul our things up and down 6 floors with 4 kids

of the dryers in the laundry room wasn't working properly

also very helpful to have laundry there because we definitely needed it lol

the laundry was clean and new

very well equipped with kitchens in room, well equipped gym, even some pet friendly rooms

there is no fruits on the breakfast for kids

gym was also perfect and breakfast

the italia restaurant in the casino the manager, shelby, made our entire dining experience unpleasant and traumatized us

with all of the construction, taking place, handicap parking stalls are quite limited

smoke free, good parking

they had more hotels like this minus the casino

casino,pool, food ud83dude0b starbies . easy to get onto the highway

staff member said they would call me for an early check in and did not call.

com that i did not get the 40% off discount on the amenities - 10 people going to the water park cost me $630

various recreational facilities are inside the mall. very convenient! kids had great fun!

no direct path to the water park. need to pass to the mall.

our stay and the staff did everything for us so we could just take our grandsons and go to the water park

because of covid.no free breakfast.no hair dryer in room.

no breakfast due to covid-19.

we hope for more breakfast items.

breakfast options were limited.

no breakfast available unfortunately

helpful and made us feel very special even when we were disappointed with the closed wine bar and closed breakfast buffet due to covid concerns

the restaurant / gin bar downstairs is fantastic

the room was clean, the bed was super comfortable and the coffee bar was fun - the wine and cheese tasting was fun, relaxed and very much appreciated and the

an omelette bar would be

you have listed that there is a mini bar in the rooms and that robes are also in the rooms

excellent breakfast and bed are comfortable pillows are a little on the hard side

the main room with the couch and kitchen were cold and unwelcoming

clean,spacious, location breakfast friendly staffs

location was great. breakfast was great. overall experience was great will definitely stay again

booked a king suite and it has a kitchen with dishwasher but no dishwater , cups or cutlery was provided

breakfast has the same food everyday

breakfast is good with some varieties

card 7 times at check in but the remedied it right away with a free bottle of wine and waving our pet fee

the free upgrade.the free breakfast. the varscona dinner.

breakfast could go till 10 am. maybe 5th

no restaurant, less utensils, tardy room service, incomplete gym

we had a one bedroom with couch and kitchen

location, and having a suite, the gym.

kitchen allows one to stay for a few days

the room itself was a 1 bedroom suite with kitchen

staff was very kind and when we asked extra beds for our kids- they were ready in 5 minutes

our room was spacious good for a family of five. kids enjoyed jumping on their bed.

the breakfast is varied with fresh fruit and a different entre each day

desk staff was outstanding and diego in the bar went above and beyond for us

the bed was very comfy, warm shower, clean bathroom, loved the hot tube, the shower in the pool area very handy

how wonderful it was, indoor parking , gym , pool and breaky was excellent room was

great breakfast

the pool and gym were serviceable for our needs

great breakfast provided

my kids had fun with the game room

wifi

check in staff did not explain any benefits ie: complementary breakfast, wifi 2

ee) works well and the staff is very nice and helpfull

quiet, comfortable bed, free wifi!

wifi kept going down and got frustrating when not leaving the property

like our room has a little kitchenett, very clean washroom

was comfortable and next time would like to use the cooking area as i now know that i can use the kitchen and laundry services

we love the full kitchenettes we love having the option of cooking our own breakfast, free laundry(they provide laundry baskets too in the rooms) and amenities available

swimming pool, fitness room and close to a lot of restaurants and

a pool, fitness room, own stove top, fridge, ice maker, in room

the only negative was that wifi was not up to par in this particular room

wifi was very poor

no password on the wifi either, just open for everyone

no information given about the wifi, easy fix.

wifi was weak, keurig machine broken and was told a replacement would be sent up but wasn't

the facilities are clean, and breakfast buffet was amazing

nice pool

times, room was clean, hotel has cool decor and great location, bed was really comfortable, and gym is above average for a

doors to our rooms are heavy, not sure if that is for security but my kids cannot open the doors by themselves

very clean, the rooms are spacious and there’s kitchen appliances available

pool and gym are great

no pool or gym . and the price was way too much . no breakfast included.

the burgers on the kids me in at the restaurant is really good! rooms are clean

were not booked close together as requested as we have 3 kids age 14,10,and 4

we could hear the kids running above our floor but not tooo loud. otherwise it was excellent.

pool could have been bigger.

staff , location and service at the bar and restaurant

small pool

gym, spa restaurant room facilities

we get there i think it was too early check in and they forgot the to out the table in the proper place and forgot to put the

pool is fair size but clean

pool was cold

pool, breakfast and laundry

have freezer compartment hot tub too small for size of hotel and amount of people staying there breakfast area they had open was too small for amount of people staying

in the fitness centre, the pull down feeling is different than the machines i used in other gyms

wifi was perfect

wifi needs some work but the staff were very helpful.

wifi connection it was not so good

wifi kept cutting out

the water park is a hit for us

312 needs a new wifi box

no wifi

also, even though wifi was present, very little room to place a laptop on a worksurface

swimming pool and wifi , as well as the breakfast

friendly and attentive staff, clean room, healthy choice during continental breakfast.

wifi was the pits it didn t work at all for us

the wifi was patchy and dropped out alot.

wifi was unusable

om meetings is

was no wifi that actually worked and after contacting office countless times they said they would fix it

late check out

beds sucked and bar was sub par.

there’s a bar with vlt’s and off track betting if you’re into that sort of thing

was concerned with noise at hotel has a game room (not sure if this is a vlt bar or what) but no noise came of it

wifi is too slow they should provide a faster wifi so that everyone can browse

the wifi is not good

i was very satisfied. wifi was a bit slow at times, probably during busy times.

free wifi was nice

wifi is too slow

pool was shut down when the kids were ready to go in, told it would be fixed by 7, was still full of dog hair or whatever was

cold pool small and was out front for all to see. in the front lobby. no hot tub.

the pool is small. it got crowded when there’s a lot of people and we have to leave.

staff was super helpful and the pool was just what the doctor ordered to burn off all my 7 year old energy off after being in the

gym was a good size fairly clean and the equipment was sufficient

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee seconds

had a bar on site

was not clean at all vending machines not working bar had 2 bottles of water only very run down

there is a bar on site with vlts so that was great

need grab bar in bathtub

elevator out of service. wifi slow.

the wifi was not working and the lou he staff were very slow.

wifi was not good

no wifi and roomed smelled bad

hard time accessing wifi

need better wifi

wifi, a/c and cable worked well

property offers spacious rooms with good parking and wifi

wifi which is ad advertized as free

wifi had to sign in every time i used it

little gym with everything needed for a cardio or resistance workout, although some heavier dumbbells

we did not get any sleep and were too tired to complain, and did not want to wake up our kids to do so in the middle of the night

very nice modern rooms complimentary glass of wine in the bar between certain hours

the description said that there would be kitchenware in the kitchenette but there wasn't.

my kids never slept at all and management never replied to my email

slow wifi connection

connections for wifi slow and also for charging phone

wifi is fairly strong

wifi was practically useless

- only issue was i had trouble logging into wifi on my laptop

the wifi wasnt working at all. i couldnt connect to the ihg wifi that was given to me.

wifi always unstable

were really comfortable, bathroom was clean and spacious wifi was decent staff were polite rooms seem quite well

couldnt sign onto wifi

wifi is no the best, kind of slow

plenty of room to spread out, the kitchen was so well stocked, the beds were comfy, the bathtub was phenomenal for a soak, and the in

the suite has a full kitchen, dishwasher and laundry, also lots of room for a family of 5

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

kitchen was well stocked, and the whole space was very clean

suite, close to save-on supermarket and restaurants, room clean daily, laundry, tv in all rooms, equipped kitchen, 2 bathrooms

had a very good selection of breakfast items, although their pancake-maker was 'out of order'

like the service especial the breakfast in the morning that's good leaving the place with your bally full ,i save money

good offer for this price. nice area for breakfast.

great beds nice staff. good breakfast for your money !

breakfast room was well-stocked, clean and inviting

quick and early check in.

we could hear the kids in the next room

no pool and gym was not good at all. just a treadmill, a elliptical and a bike in a small room.

for a facility with a gym, pretty odd not to have upgraded their appliances to have charger adapters accessible or plug

kids and my wife scared and didn’t

restaurant food prices put us off and food in bar was ok but my husband had to return his steak

they allowed us to do a slightly early check in and have late check out times compared to other hotels

most importantly the gym had free weights up to fifty

noisy, didn’t respect my early check in request, rude staff, expensive, disappointing bed size

i love the conceriege lounge, nice treat! late check out time was great as well

the pool was nice and the selection of gym equipment varied and clean

excellent service! early check in and late check out!

the breakfast was amazing it so good

the gym facilities had been modified and relocated

colour printing! private swimming pool - rarely seeing anyone using the facilities.

weak wifi signal

the bathroom was functional and the wifi worked well

it was a bit slow the wifi

needed to connect wifi every time as i go to lobby and came back to room

staff were not friendly. had to pay for wifi

the wifi was atrocious

poor wifi

room was large, clean and had great wifi

the room space i s bigger the wifi speed fast

large room. great bed. very clean. wifi sufficient. great breakfast.

free usage of laundry room was great

the facilities (pool, laundry, great room, hospitality room) were perfect

the gym was quite nice

we didn’t use pool and we weren’t around for their social hours m-w but it sounded great

excellent complimentary breakfast buffet with wide selection

great variety for the continental breakfast. pool was great. kitchenette was fabulous.

the laundry, the pool, the room everything was perfect

i believe that the little kitchen it was really convenient even more if you are staying more than a weekend

gym is well maintained and roomy

kids enjoyed the hot tub. room and bathroom were both upto the mark!

the room with kitchenette was tot stoked poorly.

the kitchenette was also lacking basic supplies—there was no dish soap, and the sponge provided was

complete kitchen stuff

sink in the kitchen dose not make sense to use

we had a kitchenette, but only a work desk to sit at, there is plenty of room to have a table and chairs to

free wifi, free parking is all good

staff were super friendly,bed was comfortable, breakfast was cooked freshly, excellent value.

breakfast included would be nice.

the spa tub

my only complaint would be i booked the hotel for a fitness centre, and this one couldn t even be considered one

having a laundry mat and 24-hr convenience store was also a bonus

convenient having laundry inside the hotel

we were happy when we asked for a late check out

accommodating us even with a late check out because our flight was delayed

could smell the fresh laundry and cleaned floors

bed definitely comfy wish i had the time to explore the gym

only one restaurant to choose from. the bar needs to be open.

rooms need some updating, the bathroom grab bar was rusty , the toilet float needed to be fixed

the laundry was free and everything was very clean

they have a free coffee bar until 9:30 am though

wifi was almost unusably slow (~20kbit/s (+)the staff were very nice and the wifi was pretty strong. (-) first day of my stay no power and wifi on and off, apparently 2 days of it

hotel accomendated over night parking for us thank you

and lastly, needed accessible parking for the wife nope, others were parked in those spots without the appropriate tags

not enough handicapped parking stalls

no pool or breakfast but parking was convenient

was broken down and the emergency exit took me put of the building- i couldnt get into the gym to access the lobby from the

no water bottle in a room. mini bar is empty

was very friendly nice that there was a restaurant and bar on the premises made it very

the weight machine in the gym didn’t work

glad for a restaurant on site and able to get a work out in the gym