the odor & color of laundry seems they're not using laundry detergent

didn’t suit us, we had booked for convenience of location and laundry facilities and should have looked at area closer before booking - they were very fair and

laundry room was not working and closed off

i chose this hotel for the laundry but the laundry facilities were leaking and not working

oh and i understand co vid protocols but why do i gotta go to the laundry room for towels and toilet paper

teepee were adorable. kids definitely loved it. very friendly staff

fun place close by. my grandson and i had a blast. the pool was immaculate and well kept.

the pool was small, but my daughter had a lot of fun swimming

my kids loved it and that's

it was a fun place for the kids.

property was very clean, the breakfast was free and one of the best breakfasts we’ve had

area and pool area the rooms were very beautiful and clean and the whole place smelt clean the breakfast was good and freshly

the pool was clean and perfect temperature

breakfast was delicious and well stocked

friendly - clean - superb breakfast - nice pool and hot tub - well designed rooms - just

i liked the heart shaped spa tub, although it wasn’t cleaned properly.

i like that it was a smoking room with a spa tub thank you

spa tub had hair still in it, there was a horrible draft and it was freezing

spa tub was the only reason i booked this place

couldn’t use the pool. saw a few bugs. husband killed a baby roach

that the pool wasn't open...

room smelled funny, sockets are loose, refrigerator had to be moved because plug did not work, pool closed at 6 but u can't even check in until 3

unadvertised $40 cash deposit, rough area, pool was closed as well as the lobby

ice machine, swimming pool closed

price was good. free wifi

no ice machine an low on towels .. also wifi was not good

no fridge and no ice machine. the wifi was spotty at best and it lagged

plugs,lighting very very dim,needs painting,it had roaches,the wifi signal very poor,i was worried my vehicle would be stolen or vandalized,i was literally more

k front desk for password).

pool looked hideous

office lady not very helpful pool closed on a hot day advertised as free wi-fi and no one could connect also breakfast is

pool is closed

the swimming pool was being fixed

i liked how my room was nect to the pool

location and pool

they have ev chargers.

room was big and spacious. recommended to family with kids.

24 hour gym, great service and a pool, wish it was heated

room was clean, had a micro and a fridge, and the complimentary breakfast had good

were told that our kitchenette would have a microwave and stove

laundry, clean room, friendly service

the room did not come with kitchen utensils/ pots /pans so we purchased our own and decided to donate them to the room for any

location was ok. if you want a kitchenette, bring your own pans, utensils,... nothing!!

kitchen setup: fridge, microwave, stove

the pool and how comfy it was

i only needed to sleep, if not i would have enjoyed the pool area with the park like

no pool available

really except you can't bring food back from breakfast to your room, but then i can imagine what some people would do but how about those little

i paid $120 more to stay at this hotel because of the “gym and breakfast

there was gum stuck to the kitchen floor

tall vent heater dirty (can lead to carbon monoxide buildup if not maintained properly—deadly) kitchen; dirty utensils (i found a white cream like substance on spoon, knife, and fork, limited

sufficient heating and kitchen was not too bad - though could use a table

i lived the stained glass window effect that they painted on the window seal in between the kitchen and living room

it was roomy with 2 bathrooms and a full kitchen and i didnt see bugs

tv ,gym

liked the spa tub

spa tub was nice

specifically searched for hotels offering breakfast and picked this one

attitude, no breakfast (was guaranteed), no longer quality inn or any other company, reservations were listed as

no breakfast, they come to the door each day telling us we had to check out, room card was canceled

and during the stay there was no complementary breakfast which wasn

it needs to be updated and also they advertise free breakfast but they're not onoring it.

i really wish their pool was heated.

no pool heater !

wasn't anything to not like we had a room overlooking the pool everyone was friendly including the other

1st floor with sliding glass door to the pool and parking was very convenient

were comfy, pool was close to the rooms, ac worked great, morning coffee was good

property had sketchy people living around in the parking lot and rooms were dirty carpet filthy and restroom

property was easy to find and parking was simple since it had a huge parking lot on the other side

the told my son we couldn t park in parking lot, said we had to leave

size of the room, the cleanliness of the room and bathroom and the easy parking right in front of my

parking is awful.

the only thing i didn't like was the pool was not heated, but other than that, it was great

clean room, helpful staff. good drinking water in gym

i did not like that i couldn’t use the pool

was everythingbeing really clean and quietness it provided, but bad is we couldn't get wet in the pool, but understandable on why

the pool area smells weird and i was so busy i barely got enjoy the gym

not offered wifi

they should have free high speed wifi.

main thing is, there wifi did not work

couldn't log into wifi for everyone

wifi only available to hhonors members toilet did not flush ac was very noisy

i like that there was laundry room provided

was mold in the shower the laundry facility did not have a sign up to say the machines weren't working so i loaded my clothes

quiet and laundry room

swimming pool was great

the location the cleanest and the swimming pool was open the staff was very friendly

besides dog barking at night somewhere it was quite, bed was comfortable and was very clean, kitchen was clean as well, only issue was it had only 1 fork, it was very late so just made the

going to be able to visit lake gregory so i was looking forward to swimming in their pool and spa as it was listed on booking

the spa was also closed was being prepared for the weekend guests

and we watched from the kitchen window as it sprayed under several other cabin steps

there was kitchen with all the kitchenware needed, but not exactly sparkling clean

breakfast , the cleanest rooms and hallways

help me check in he reminded me about breakfast in the am

breakfast was good and convenient

the breakfast was good as well

breakfast was more like a continental rather than a regular breakfast

wifi didn t work, grounds were not well kept, there was not parking close to the facility

the wifi worked when we got there then it kept kicking us off so we couldn't use it.

this was not important to me this night, i could not connect to the wifi

had a solid wifi so i could get some schoolwork done before bed

the bed was horrible, wifi sucked to high heaven, and the pot heads next door celebrating over a modelo to top it off

the pool was nice and clean

wasn't working it would of been nice if they had posted in their site also we did get to use the gym it was great but do to the covid situation you have to book it before hand it would of been

the pool, hot tub and the beautiful room...and great breakfast.

also, the pool, jacuzzi, gym, public restrooms and many things were closed causing me to not get my money's worth completely

and the different breakfast foods every morning was great as well

the free breakfast was delicious

the complimentary breakfast couldn't have been better, so much to choose from and a beautiful relaxing place to sit

i liked that the property served hot breakfast and has a pool and basketball court for the kids.

spacious room. guest laundry facility was good. breakfast selection was good.

enjoyed the social gathering in my off day room was big nice love the full kitchen

absolutely loved the staff! so welcoming and helpful. good breakfast

and megan , very kind of them for arrange us swiming in the neighbour pool

the pool did close at 10pm

really enjoy having a kitchen

room was a nice size, my granddaughter enjoy the pool

room size, amenities, staff, food, gym, pool..

a freezing cold indoor pool no spa

breakfast was fresh and yummy

the room was great and the breakfast was absolutely lovely - one of the best we've had

for some reason breakfast was poor this time room was clean

pool looked a little dirty so i couldn’t enjoy it on a hot day

there is a pool but we did not use it, so can't say anything about it

was extremely friendly and accommodating to my early check in request

property, perfect location for our visit, very clean, updated, pool, lots to eat in the area

parking in front of the door and they also have a swimming pool

need to be the pool open

the pool was nice

pool was cool

like that it had a laundry room, a pool, enough parking, free coffee, free access to ice

like that it had a laundry room, a pool, enough parking, free coffee, free access to ice

allowed me to do a late check out (12)

good breakfast

fair breakfast starts at 5 am

the only thing i dislike was that the pool was not clean. even though i let them know..

pool area very loud, cars playing loud music in parking lot into midnight hours was very annoying

room, comfortable beds, sparkling pool and hot tub

were ev chargers (charge point that i had to pay to charge) in the next door property (holiday inn)

breakfast ends

clean, spacious room with nice kitchenette, comfortable bed, incredibly friendly staff.

the kitchen is also a hallway

very clean rooms are cozy with full kitchen

kitchen cable package and comfortable beds

- full equipped kitchen, spacious bathroom, comfortable bed

clean and nice and a full kitchen with a full fridge it was quite and staff was great

the room had a small kitchen area with a refrigerator

like all the services and the building all clean the pool and gym and good breakfast in the morning excellent

its very modern and the furniture are nice. love the pool and jacuzzi

breakfast was mid but was better than school breakfast for sure.

nice room, great hotel. good location. good breakfast included with room stay.

staff was nice and let us be in the pool a little later thank closing time

and clean room, good food, nice pool

loved the lounge / bar and the size of the room (handicap).

in-house bar and restaurant really convenient.

everyone was nice. rooms were clean. nice pool. right off the freeway and close to stores.

pool was clean, restaurant was good

hotel was very nice, clean, the breakfast bar had a lot of variety and tasted good

breakfast was a great gesture, the location was good 8 minutes away from my event in general i was

very clean good location great service good breakfast safe, friendly staff

nice clean pool

breakfast was excellent, bacon, eggs, pancakes, omelet, muffins...

breakfast menu items

very clean and modern room, good breakfast.

unfortunately, i did not get to experience the pool but it was clean and plenty of people enjoyed it

the food choices at breakfast.

the gym is well equipped

breakfast , shower, laundry

clean everything in working order close to food and shops large suites, plenty of room for breakfast provided

i loved the cleanliness and the kitchen. very spacious.

rooms had a kitchen including a full size refrigerator and dishes and pots and pans

the pool lounge chairs were zip tied so we couldn't move them to be in the sun.

breakfast was ok.

it wasn't easy getting extra towels, sweeping mop or kitchen practical package.

it advertised a continental breakfast but it didn't deliver

only the kitchen was clean

spacious and loved the kitchen

the pool area was great and although we didn't get to go to the gym we do look forward to utilizing it

there is laundry for guests that is easily accessible right off the lobby

the staff is very nice, the hotel is extremely clean, and there additional amenities (pool, breakfast, etc) are all well kept

the indoor pool was the best part for our children

location was awesome.and so was the pool.

early check-in continental breakfast

front desk aftetnoon staff was rude anf their breakfast thats a joke ask front desk staff for some extra towels thes egg second day we were

breakfast was terrible.

rooms are nice, grounds are clean and the pool area is fun.

gym facility was very outdated and small. pool was a bit dirty.

fridge in room, pool with wifi, good food.

pool and jacuzzi were not open for the three days we stayed there

helpful employees and the breakfast was above average for a free breakfast

pool was really dirty.

privacy and breakfast

didn't use pool but looked clean

breakfast provided, wash area

pool

convenient location, great, spacious room, pleasant fitness and pool

good breakfast great location

we had a great stay. the breakfast was very good.

breakfast was very good with a variety of choices

didn’t line that there was no towels in the house pool area

the wifi was on and off

wifi was a non starter, despite all the advertising to say it was free and fast

tv and wifi

wifi signal strength mostly poor. continental breakfast could have been better.

wifi kept disconnecting.

the pool

the pool.

had a pool

the pool appeared discolored

the pool was actually closed by the health department but the front office staff said it is open for

i wish the pool/jacuzzi was clean/in use

really dark at night where the pool and stuff were.

oh and pool was a plus

open wifi, no real 1/2 & 1/2 for coffee

wifi did not work well

time i stayed in this hotel, meets all my needs for business travel - friendly staff, clean, good wifi and complimentary breakfast

free wifi

comfortable, good reliable wifi, convenient access from the interstate

suite was spacious, comfortable, quiet, and convienent for our family - a couple with 2 young kids

bed was comfortable an lots of food in kitchen. very nice place. would stay again!

continental breakfast available 24

kitchenette is the tiniest of all i've ever seen, but had minimum of everything

kitchen, location, lobby lounge and food there.

breakfast-good

went to the spa at 730am to have a steam and jacuzzi and there was no water just a water fountain and i would

the only bummer was the second spa was closed so there was only one and every night it was packed with people so we didn't get to

i worked out a couple of times in the amazing gym

pool

game room required money to play the games and this instantly caused my kids to go into hysteric’s

it was a nice comfortable room with a good breakfast.

very nice breakfast area and food presentation

breakfast was very good.

parking and ev charging was great

breakfast was good. fitness center nice

breakfast variety and hot

very clean large rooms. quiet and delicious breakfast.

parking was convenient. the staff was amazing! breakfast was great! a huge selection of food.

being a hyatt hotel i was surprised that it didn't have a larger bar or a restaurant on site

especially the fruit provided for yogurt and my kids loved the little cereal bar

i enjoyed the clean room, and nice window views. they also had breakfast, a pool and small gym.

the breakfast service was excellent, there was plenty of basic food items and a well-stocked waffle bar

i appreciated the free hot breakfast every morning and the free internet

covid we appreciated that you took extra care for breakfast options and delivered more than we expected

the free breakfast was delicious

if only they could have microwaves in the chalets. families with kids do need them.

architecture, tasteful decor, inviting place with everything you need to have a great time with kids

activities would be fun for families with kids varying in ages from 2-16

great pool and many activities for the kids

just have them out by the pool and gym so staff isn't running retrieving items for individuals

free wifi/parking

the pool was very dirty

was nice the hotel was clean i was pleased with everything except for the fact that there was no room service and that your staff failed to tell us that when we made the reservations you need to

it seemed that everytime i looked at the pool it was in shade.

professional, and accommodating front desk and bar staff

the wifi didn t work well at all.

to pay for wifi !!

paying for wifi

there was nothing i didn't like about our stay, well besides the wifi maybe

had to pay extra for wifi and parking, but that is not really a negative point, because we knew this in advance

the spa tub and how spacious the room was.

i didn't like was that the spa tub didn't work at all and we just spend on something that we didn't got to

spa tub

spa bath was dirty

the jets in the spa tub didn't work.

shows thunderbird lodge miss lettuce to believe that the hotel that we would have a quality tub / spa in the suite when we arrived chatroom the spa was broken damaged and contain bacteria from the

heater did not work,the spa jets did not stay on and we had to clean it before we got in it

the spa tub ws shipped like a heart and there were room for 2

the laundry room needs to be a little cleaner

oh yes they have a pool and laundry

i liked the size of the room and the nice breakfast

pool clean and area clean of litter, friendly staff

the ice machine was broke and the laundry room was dirty

the pool was fun and the outdoor bar and food was delicious

comfortable room. nice staff. warm pool.

the only thing i would change is my room was near the pool.

the pool was fun and the outdoor bar and food was delicious

the bar. the pool. the staff is amazing!