truck parking

random dude wandering around the parking lot offering something

parking was right in front of the door

shady characters in parking lot

the room stunk, it was filthy and crackheads and hookers all in the parking lot

staff that work in the spa had a very nasty disposition very unfriendly did not speak

here, but upon checkout, the staff were kind enough to provide an access pass to the rooftop pool

is so much to like about staying at the renaissance montgomery hotel & spa at the convention center

great location! the pool was clean and a welcome reprieve after a long day of touring the area.

the rooms are very nice and the pool is wonderful

fitness room was pristine

everything was great. the staff was very friendly. the breakfast was great.

good breakfast, some healthier options were appreciated

the beds were comfortable the breakfast was amazing

the rooms was clean and i loved that it had a kitchen.

the staff the location it's so clean and we'll kept breakfast it wasn't far in getting to attractions places to eat i will be coming back there again

was able to give me an early check in due to i had an event on that day before 3pm

the room was fine, did not eat breakfast

very good breakfast selections allowed us to

i came, who explained about the hotel, the area, and was very accommodating when i asked about early check in, down to valet parking

breakfast

in town for a funeral, needed a early check in so that i could view the body

only complaint i have was the breakfast options

woman who served the continental breakfast was rude, had an attitude and seemed generally put out

breakfast was great

breakfast should be included in the room rate - just my opinion also, i left behind some clothes in

breakfast oatmeal was very good

was no breakfast

sets the bar for everyone else in town

i didn’t have breakfast.

the room i got had no microwave and the wifi doesn't work.

wifi connection was horrible , check in process . the employee that check us in awful .

wifi

connecting to wifi required too many steps. i didn't bother.

staurant itself was only open for breakfast)

the breakfast was plentiful and delicious,the area was clean and the staff was friendly.

the kitchen stuff did work and the beds were clean

they were all in the bed and kitchen

that it was clean n had a kitchen and good ac

got kitchenette but no utensils had to pay 10 to take trash to dumpster

was inexpensive, however you get what you pay for as service by the staff was very poor, the kitchen cabinets were falling apart and the stove was inoperable

no working ac units in two rooms so had to be moved rooms three times, no pool, no working guest laundry,6 out of order vending machines, dirty sheets, and to top it off horrible rude management

the staff was accommodating to my early check in which i greatly appreciated

additionally, the hotel-desk-clerks are proud to give different answers on whether or not the laundry facilities are working

they didn’t change the sheets after the last people that stayed there, since they didn’t have laundry facilities to clean them

the fact that we didn’t get mugged whilst doing our laundry. this was a welcome relief!!

wifi was great

for wifi

the view of the golf course

was friendly, property is beautiful near a golf course and other main stores

beautiful view with golf course around the back and fire pit on patio

nice pool

pool was in the shade so the water was never warm enough to swim even though the temps outside were

clean rooms but no discount offered. pool nice and comfy. plenty of towels too at pool site.

prepackaged muffins and jimmy dean breakfast sandwiches.

large hot breakfast

it had an indoor pool and a bar and grill located inside the

the bar &restaurant

pool

breakfast was good. staff was friendly. bar in lobby was nice to have.

fitness room is very nice. kids get one free meal.

breakfast was good and i loved the shower

breakfast was small but it had to be due to the pandemic

the staff was friendly and polite and the breakfast was well prepared and had a variety of options

quietness breakfast was very good the staff awesome we just was disappointed about the pool we couldn't swim

space was cramped in area where breakfast was provided. little noise from room beside us late.

fitness center and pool were in great condition and there was a grill and tables

everything about our stay wish they had a heated pool but other than that the stay was

was outstanding, pool was great, hotel pretty clean

the hotel location was incredibly convenient to the golf course

staff was good, breakfast was good, location was good.

the closed swimming pool outside our room was a slimly green petri pond of bacteria and floating trash

nice pool and decent location

not working properly due to internet connection the pool not open and operational it’s june and it’s

breakfast and when booking the room through y’all u ask did i want a room near the pool i check yes when i got there they gave me a room on the third floor an was took it could nt be

pool was completely disgusting and although people wanted to relax and sit outside, nobody wanted

pool is very small!

nice indoor pool

room were very spacious and clean my wife and kids thought i had done a great job choosing springhill

the pool is the size of a hot tub and there's nothing for kids to do here

not the atmosphere we wanted for the kids

little hotel, we used the pool and the room was very clean and comfortable

the pool was great for the kids and the location was close to many restaurants.

pool was closed for guest the hot tub looked dirty, due to covid, no hot breakfast, the bar area

morning coffee bar was weak

the rooms, the staff and the pool area was very nice and walkign distance to a lot of restaurants

i can’t tell you cause i did not get breakfast when i live breakfast was over

location, cleanliness , good breakfast

part we’re the man who seemed to take care of everything; breakfast, towels, maid service and also cleaning the entire

once again when i got up breakfast was over so i can’t tell you what could’ve been better

breakfast was not great

we didn't have breakfast & the location was good

the property is very well maintained, staff is friendly and the breakfast was nice.

they gym was phenomenal

great comfy bed, and great breakfast

excellent breakfast in the morning and very pleasant personnel

accomadated me with an early check in w/out a high charge

when i get back from the casino it's usually 3am

i like the room and staff. the location is perfect for travel to either casinos.

the location is great make one turn and you're at the casino in 10 minutes

we didn’t like anything about this place other than it was 15 minutes from the casino

staff was very friendly.. the kids loved the pool table in the lobby

water filter by gym tasted like a swimming pool. heavy chlorine .

the pool area was very nice and the sitting area i loved the most because it has a firepit

pool pool table even though i didn't get a chance to play it was nice they had one

the lounge area was very cool (the pool table was a fun touch

i can overlook a lot of things but health and safety of my kids is one that i can’t do

we were traveling during kids spring break and it was one of night to rest in returning way

because that is only reason that we stayed there is for the kids to swim ,and so we again called staff and asked was the pool open she said yes

they have bed bugs an still tried to charge us for the room an my kids have bites all over them.

be able to relax in peace and quiet without hearing loud obnoxious people roaming the hallways or kids running back and

close to my golf trip

the staff was amazing w great pool it was awesome

great place. stay here every spring for a golf trip.

they did offer a continental breakfast, but i had to leave for work before breakfast was served, so i can't comment on how the

we loved their outdoor pool!

only thing is they had one bench and the pool area to sit at if you where a smoker so what do you do when the those areas are

pool, workout room, modest breakfast, friendly staff, and a clean room

not a breakfast person. room was clean. comfortable bed. friendly staff

breakfast could be better, but overall ok.

breakfast

plus the pool was amazing

disappointed with selection in bar and food service staff. food was expensive.

the staff were all very nice and helpful. the pool was clean and enjoyable!

had a bar in lobby but it was closed the entire weekend

went into bar and kitchen area at 6:00 when it opened

pool was closed which disappointed us with no explanation

went down to get breakfast and the food was remarkable

great breakfast choices and fantastic room !!!

only that the pool was being worked on, so we ended up not going next door to that one.

i did not eat the breakfast there, but the food looked great!!

it didn’t have a pool the curtains was tore and cover had cigarette holes

the spa in the room

i like the breakfast.

out my window into a dirty pool

pool water was so nasty,should be covered if not clean

charged us one dollar per pound for pet fee. outrageous!

had a hot breakfast 6 to 9am

breakfast was tasty

is always missing and whenever they are there they are unbelievably slow and incompetent

breakfast was nice

has a great little gym for working out, and a very nice outdoor pool for swimming season

pool wasn't anything special but did the trick for 2 young girls

we let the kids swim while we waited

breakfast was a little cold

the area was quiet and peaceful, breakfast was good. staff was very nice.

friendly staff, nice breakfast with waffles

breakfast was not good at all

good breakfast

the fact that i missed breakfast every morning but it’s my fault.

beds were very comfortable, hot showers, full breakfast

room was spacious and very very clean. staff was friendly and breakfast was good

breakfast biscuit gravy was too salty

nice motel arrived late wish we would have been there earlier to use pool and take advantage of nice room with a great sitting

clean large room. hot breakfast. friendly front desk.

fact that the hotel was being completely refurbished there was dust and dirt everywhere the gym equipment was broken and the workers seemed to have eaten all the breakfast before we got there

laundry. shopping area

yes the bed was comfortable. the kitchen and refrigerated was amazing.

amazing and i had access to a stove & local stores the breakfast is also free and they have a laundry facility it does cost $2

we liked all the amenities for the kitchen

pipes were really loud all night, i don’t know if they were from other showers or from the laundry

she only said i was working back in the laundry room and that she could not find my reservation

the laundry area, lobby & guest rooms were exceptionally clean

i don't think they provide laundry detergent for their facilities.

manager is very accommodating, caring,and helpful everything you need is at the hotel from,laundry, full stove with oven ,nice size fridge excellent customer service and smiling

the laundry facilities and vending machines were right across from my room

they let us store our bikes in the laundry overnight instead of our room

the best breakfast selectionsand good food

mona in breakfast room a true asset

the pool and gym were open as well, though i didn't get a chance to try out the pool

we especially appreciated the competence and care of the staff at breakfast.

eakfast time, amenities, wifi

she didn't tell us anything about the hotel

wifi terrible

wifi was very slow and i could barely get a connection

i had bed bugs at the last day i was there the staff are nice, they had nice wifi, the room service was great but just that one experience kinda ruined it but overall not

i didn't have an iron and really wished for breakfast and they ain't no pool

breakfast was good

need better breakfast not much to choose from

continental breakfast is lacking; however, the fast food restaurants being so close is a good option

# a little bit far from city center # no lots of things at breakfast

quite-warm indoor heated pool

com told me i could check in early without consulting the hotel, they accommodated my early check in

advertised the pool when i booked the room, when we checked in i ask if it was open and they said no, that is

searching for a place to stay to stay i always pay attention for breakfast serve on location

location - clean -breakfast - snack

the pool wasn't available for use but otherwise everything was fine

there could be a better variety for breakfast.

breakfast was great..it was hot and fresh the male staff there was very polite

hallways could have been a little cool they were hot the breakfast was ok could have been a little bit better

help at the desk was really kind and helpful,and the lady who served breakfast was so polite and friendly,she's adorable

it is six months old. breakfast was good! good stay!

very clean and good breakfast options

the complimentary breakfast was delicious with a variety of foods to choose from

breakfast was great. staff were very friendly and helpful

the breakfast was delicious

clean facility. nice pool.

we was stocked they actually had breakfast

great location, close to a variety of food. pool was clean

loved how clean and pretty the pool and patio area were. everything was good.

continental breakfast by the pool every morning, and a swim when possible enhanced my vacation

was told that breakfast was just a to go bag, but the desk was busy when we were leaving and i didn't see one

the breakfast was horrible. false advertisement. the pool was filthy too.

pool was out of order, disappointing for the kids.

disappointing factor was the pool was 'out of order' and that was one of the activities for the kids where i didn't have to spend more money

husband wouldn't let the kids get in the pool due to the color of the water(

they need to clean top of pool

booked online making sure that the location had a pool for kids

of a large group staying there, they took over the pool and we were not able to use it

price was great , pool was relaxing, quiet , & staff was very helpful

limited breakfast, pool closed, lots of businesses closed in area and fair distance to restaurants

the indoor pool and bar and food

pool & spa amenities; location excellent for weary travelers. not good for staycationers.

the free dinner, drinks and breakfast

kids loved it

great pools for kids, amazing suite

well done! staff did a great job with the breakfast. very appealing room setting for it.

pool

breakfast was unexpected and was great. wonderful bonus.

stay for breakfast

the breakfast was ample, although we did not take advantage of this since we needed to make an early

breakfast was okay, about the same as other hotels. however my kids loved it so it worked out.

the pool was green !

the pet fee is reasonable compared to other hotels. better breakfast than most hotels.

clean, comfortable- staff was super friendly and helpful- great breakfast and gym- very quiet despite being conveniently located by

good breakfast. safe location just off highway. good bbq nearby. reasonable pet fee.

no free breakfast as advertised

close to casino

great location great breakfast

no breakfast or pool as advertised

few snacks and breakfast consisted of the heat and serve sausage biscuits, and prepackaged little muffins

inadequate gym

the property was very clean and so nice! we loved our suite and the pool was close by!

went to the local convenience store and it was safe for me, but i would never let my kids go there

pool wasn't open like the front desk said it was.

swimming pool was clean i had bbq there

breakfast was just ok

the breakfast was not good for this type of hotel!

breakfast was great. beds very comfy

the location and the fitness center equipment did not work.

check in, would have liked to have been given information about breakfast hours, pool location, check out, etc

breakfast was not good they really should do a egg and bacon like other places this was the only

the pack and go breakfast could have been better but still acceptable

breakfast could have used some protein, boiled eggs maybe.

location, breakfast, hot shower, very clean

great property, great breakfast

didn't like the closet in the kitchen area

the kitchen

great location next to a huge shopping centre. laundry facilities were really good.

the room was clean, the king bed was comfortable, great pillows, and the mini kitchen was really convenient

the kitchenette has a nice sized fridge to refreeze our ice packs and keep our

the resort style pool area always make any trip feel like vacation and i love being in eastchase with easy access to

bagged breakfast was a great idea. we love the pool area.

huge room! free laundry!

my son got a chance to swim and we ate breakfast by the pool

throw up in the parking lot

breakfast is great

was very kind-allowed us to wait comfortably while our room was getting finished for early check in

perfect little hotel close to the casino

no fitness facilities

location, customer service, peaceful, decent rate, ease of booking, early check in

my kids enjoyed the pool as well

money to buy the hotel which made her mad breakfast was excellent the bed was excellent the laundry facilities are a little overpriced and not priced accordingly $3 a load and i got charged

breakfast was outstanding

pool is small and had a sour smell we did not get in it at all the bed was lumpy the gym had a mildew smell had to constantly go to different floors for ice and breakfast was from 6-10

the breakfast bar was very good with lots of options.

limited breakfast

check-in breakfast

refrigerator in room didn’t get cold enough. maybe a few more options for breakfast.

morning breakfast area was well stocked the staff was very efficient.

only issue was that there was no breakfast but i understood due to covid-19

they could not assist with getting change to be able to do some emergency laundry

don’t like that there wasn’t a place to get change for the laundry services, the hallway had an odor leading to the elevators and the elevators were stalling

or available windows and card reader covered laundry machine grinding and personnel just wrote it down instead of walking down hall to verify

breakfast which is included could improve

very clean and up to date an excellent hotel for the price! the breakfast was very good!

indoor swimming pool was perfect for the kids and the breakfast was very good.

breakfast area was very clean and well kept

hotel had laundry, which was a huge bonus

the breakfast was wonderful and the hotel very clean.

staff was so very nice and the breakfast

we are looking forward to returning to wetumpka hotel and casino soon

the hotel and casino staff are courteous and friendly

resort/casino in wetumpka is newer and much better than the ine in montgomery

location and breakfast were great!! wifi didn't work.

charged for a pool view but didnt get one

staff was awesome, the breakfast was great, the gym was amazing, the sanitized the lobby often, and the location was great

great location, amazing breakfast, and comfortable beds.

breakfast due to covid but the gym and pool are open, makes no sense