the full kitchen was so nice

the space was very comfortable, and we appreciated the added bonus of a kitchen and office area

was no breakfast because of covid :( but this is the first hotel to ever have a full kitchen which is amazing

totally surprised we had a full kitchen in our room

none . dont' mind. like kitchenette

pool was ice cold

but the pool is a little full in appearance

rooms are spacious and clean very comfortable bed included breakfast was amazing - fresh, exceeded all

after the show i went to get ice in the laundry/vending area the machine was not working so i went to the front desk and they were very

to some special needs i asked about and was able to assign me a good room location and a late check out for my circumstances

there is also a small business center and a gym

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

good selection for a continental breakfast

i would have perfered to eat breakfast in their area but they closed it off

stayed here for our recent wedding, the staff was exceptional, they allowed early check in for us and our guest as well as made sure we were comfortable, gave us a free

breakfast was a sweet bonus and they were very kind to offer it during sars-cov-2 time as an almost

the breakfast assortment, although not eggs benedict should meet anyone's requirements

late check out, no problem

i asked for a late check out and the receptionist said is ok, later he became so rude because a arrived 2 hours

the tv was not working so they let me use the wifi to do my work.

wifi coverage is poor, though it is paid

the wifi, even after i paid for it, was non existent

paid wifi. strong cleaning supplies smell in the room. noise from traffic.

the bed was bad. room refrigerator was luke warm with no thermostat. wifi did not connect

liked having a kitchen but i would have liked having more light in the kitchen from prep

breakfast was good. pool was great for my 6 yr old. didn't use the kitchen but will next time.

i kept missing breakfast .. later time .. i work late wish there wasn’t a 28 day limit .

breakfast was good. pool was great for my 6 yr old. didn't use the kitchen but will next time.

breakfast due to covid, no pool

as well as the gym

reasonable rates, in room kitchen, and very clean

great free continental breakfast with juices and coffee! : )))

we wanted the extra space and a separate room from the kids so we could all relax after camping

breakfast was just right. typical continental.

wifi, gymn, staff, restaurants nearby

the kitchen section, pots, breakfast .a lot of things!

we were told that the creekside

close to park , room comfortable, breakfast in morning

the kitchen section, pots, breakfast .a lot of things!

son enjoyed the breakfast and he is a picky eater

food was hot housekeepers friendly pool heated

it is very clean here, rooms are very very clean, nice pool, and pretty surroundings

consistently great, very good breakfast,location

comfort, location, cable, wifi, breakfast, pool

great front desk staff, unlocked clean pool and hot tub spa

bed pillows pool front desk staff

poolside room was way too noisy but hotel was pretty full and too hard to move rooms also people

our room was a cross the hall from the laundry room, so there was loud noise late and early.

room was spacious. extremely clean. awesome staff and the food and bar was amazing.

warm pool even though the weather was chilly

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

the pool was very dirty. possibly because it hadn't been serviced yet for the season

the room was big , great breakfast burrito! pool and hot tub we're good as well!

upgrades were great- cool furniture! spa small but clean

pool and bar being open was nice, also a gas station and a applebees in the same lot

friendly people loved in february the hot tub and pool was heated use the hot tub

walls were thin and you could hear the people in the neighboring room and in the on site gym in our room

nothing open from pool to restaurant and bar .....

it was modern and clean with a lovely pool and gym

the kitchen included with the place,

i was impressed with the size and comfort of the room as well as the morning breakfast

loved having a kitchen, but the fridge was super noisy.

it was impressive to see how they kept the breakfast station constantly stocked

convenient, pool, good room size.

when i asked for a late check out he offered an additional 30 min past check out time, which i thought was pretty lame

brown water at best, but the coffee in the breakfast room was decent, so that made up for it

breakfast kinda sucked, but it's not the hotels fault

allowed an early check in because they weren't busy

breakfast was wonderful, would like some decaf black tea though.

amazing hotel, good gym and delicious breakfast!

i am very satisfied with kitchen in my room

had a well equipped kitchen and mini living room

bed, well equipped kitchen, lots of areas to sit and relax or meet throughout, plus a great gym, pool, grills, bikes to rent

it would also be nice to add a jacuzzi by the pool

for example, the website said the bar was open until 10:00, but when i went at 9:30 it appeared closed

pool hard to access

gym was ok basic

property itself was ok. the gym was nice.

i loved the bed, bathroom, bliss shampoo/conditioner and amenities. my daughter loved the pool.

great gym, spotless , great equipment

location and breakfast are very convenient and breakfast helps start the day especially for kids

didn't really care for the gym. was minimally equipped.

gym was clean

the breakfast was suitable and had many offerings

the breakfast, free wifi & gym were nice perks

gym was basically non-existent

the room doesn’t have a tub and a spa tub as described

a room under/next to the laundry room so it was loud and shaky

i like the size of the room and the fact that there's laundry on site and fitness

advised there would be no pool open due to construction before booking

showed pool on premise, but the pool was under construction, we could not access it

the pool and exercise room and light in pool worked!

the courtyard was inviting, with seating around a gas fire pit and a large pool

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

the gym was great along with the

spa was closed for repairs, bar was closed but said was open, restaurant was closed but said it was open

the bar was closed but we was directed to a nice british pub nearby which was very good

the gym was great along with the pool

friendly staff. nice amenities - pool, hot tub

the breakfast was amazing comparing to a lot of other we had in those last two weeks in ca- there was

i love the comfort, happy hour and the delicious breakfast

awesome selection of breakfast food and nice outdoor area with a pool table!

it’s very clean, peaceful, and the pool & spa was amazingly warm and clean!

bed was amazing, breakfast was awesome fresh omelets made right and the way you want it

we needed early check in (early flight), they were able to accommodate

laundry room

laundry services are cheap

laundry (takes quarters) and ice machine on the property

am allergic to tide laundry soap

was clean, smells good inside, comfortable beds and pillows and equiped with mini kitchen plus breakfast included

room was very nice, loved the kitchen and that there were so many things we could do in it

breakfast was very convenient

room was comfortable, and i loved that we had a full kitchen

the lobby and the free breakfast was a surprise too

wish they would serve breakfast again miss it

is good but option for vegetarian is less on breakfast buffet

breakfast simple cereal, juice ,coffee

did not know there was breakfast.

no breakfast

the pool was amazing feeling

was quite but it was very dirty and it says that they have a laundry room but the dryer doesn’t

laundry isnt 24 hour

laundry is not available 24hours

breakfast should be available to residents

laundry room is no longer there and i guess the descriptions need to change

hotel is in a safe environment, the breakfast is good, they have free wifi, hot water, a tv, and an

the staff was excellent, quick check in, clean room. breakfast was very good.

laundry on premises

breakfast

clean, good wifi, professional stuff

wifi s was excellent, this place is perfect for a solo traveler on a budget

had k-cup coffee machine in the room and wifi worked great

dresser, comfortable bed, nice towels, hair dryer, free wifi, breakfast, the ease of using the room keys, the keurig

wifi for free with good speed

everything. especially swimming pool

continental breakfast with waffles & comfy beds! kid enjoyed swimming in the outdoor pool.

asked for a late check out

like that when we needed a late check out they were very friendly about it and gave me an hour and a half the other one (ez8)

the late check out was convenientlove breakfast there great staff

breakfast was great

the spa was green.

gym facilities, breakfast was ok.

breakfast could have more variety

super bar and service. breakfest and service super

easy to find, good parking, ev charging stations

we were able to check in late our first night there when our planes didn't land until well after 9 pm

to my arrival, the staff all throughout my stay, the breakfast bar, the cleanliness, the clean pool,

also we asked for late check out (few hours) and they did not charge for it

the damp smell and it was near where the laundry was done

the pool

renovations * open air hallways - staff i passed on the way to the gym at 5+am were all bundled up and i just might have made them shiver

the kitchen

ed is an awesome owner, very accommodating, thanks ed for the early check in approval

and the breakfast and coffee really made my day

some rooms had a laundry line for hanging up wet clothes

pool was closed for repair, but we knew that when we booked.

clean room and breakfast

the free parking, breakfast included, clean, covid safe, comfortable beds.

the location was very close to several malls, mini golf/arcade and the sapp center

is the coolest hotel but i think a little overpriced lots of college kids also but it’s a great hotel you won’t be

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school online

bed and bathroom. breakfast choices.

delicious breakfast with cinnamon buns, eggs, bacon and different cereals.

do-it-yourself laundry available on site

was a fabulous place to stay, absolutely spotless, staff were absolutely fab, breakfast was brilliant and it was very reasonable too

gym, hot breakfast, cookies on arrival, coffee/tea/hot choc always available

looks like pictures posted on website friendly staff decent complementary breakfast overall great place to stay plenty of places to eat nearby shopping with in miles of

the water cooler in the gym was empty the first two days out of my five day stay

and pleasant place with a quiet room right next to a reasonable gym

i also found it very nice that they also offered laundry services for their guests

on the topic of food, this best western location did provide their guests with complimentary breakfast which included beverages, breakfast sandwiches, cereals & oatmeal, toast/bagels, and even

very good breakfast.

the balcony was amazing! clean, bright, huge room! breakfast was amazing!!!

the most interaction i like about the hotel was breakfast, there is a loveable old lady named rosie or rose i think was very humble and nice to me

cleanliness of the room and breakfast

breakfast was great, good variety. overall a very good experience!

besides, the breakfast was simple but nice

gym was clean and well-organized

also served free breakfast

breakfast could have more variety, e.g. provide some salads/vegetables.

kitchen is great

pool, parking garage, clean, big room, kitchen, vanity

pool would be too small for this size of property

pool, steam room, gym, nice clean comfortable suite with kitchen, makeup table by closet

& exercise bikes on the second & 3rd floors in a covered outside area plus a first floor modest gym

pool was clean

quiet, all stores and market just walking and personal very nice, and they allowed me to do a early check

they gave us things we needed right away and no extra charge for an hour late check out

wifi not working

paid wifi not convenient

shower needs more power; wifi should be free on all floors.

and there was nothing could do to help me when my phone wasn t working or connecting to the wifi

wifi wasn't free to my knowledge.

needs better breakfast options

the continetal breakfast was poor quality items

i talked it over w person on late check out and had a rude call at 11:00 am call to tell me vacate the room

continental breakfast could have been better

love the rooms! fridge, microwave, and complementary breakfast. ❤️

close to sap center, close to downtown dining/bars, very friendly staff, bar on site

there should be more towels at the pool

there was a bar downstairs

this was only apparent outside the hotel (so the rather tiny outdoor pool and patio area were not great to use)

the swimming pool was covered and very small.

pool, laundry and gym was closed.

clean and well kept surroundings, pool was adequate

breakfast and staff were great.

if you have kids avoid this place at all cost, not safe

breakfast had good options

walking distance to avaya stadium. free laundry room

the bed was super comfortable and the little kitchen was perfect.

kitchen. gym. laundry room.

kitchen. gym. laundry room.

get hot enough to heat pans; rooms don’t get serviced even though i was there a full week; gym is small and difficult for more than one person to use weight equipment

there also wasn’t a pet fee which was nice

there is a clean gym down stairs and the lobby has an area for work or to meet up with people

competent staff... late check out

to room have no clue on when it will be restored need to check out by 12 and were not offered late check out on a multiple night do not expect housekeeping or your bed made they do not do that

staff at the hotel and bar were very friendly

when she finally did, she did not give me any information such as the wifi password and breakfast hours

wifi was sometimes not available and breakfast could have been better

wifi did not extend to this room

clean, newly-decorated rooms, plenty of sockets, superfast wifi, cheerful and friendly staff, and a better-than-expected lobby breakfast that was still going

the rooms are pretty new and recently renovated. wifi worked decently.

we were accomodated for 1 hr early check in

only complaint was that there was a 30 minute late check out

tv was on the side wall and not in front of the bed, wifi was horrible, tv kept losing connection and i had to turn the wifi off to use my phone or it

decent room and right next to transportation. free water and wifi.

good wifi & tv channel selection

was very comfortable, however the wifi and cable was not so good

the location is great. walking distance to many places to eat. free wifi.

breakfast was good. location great. the hotel was very clean and the beds were very comfortable

the gym was awesome

i enjoyed the continental breakfast

rooms.were.clean pool was nice. alot of room in lobby. places to sit.

pool is well maintained

breakfast

breakfast was excellent ,we want to say hello for alma she caring the kitchen was so helpful and nice

nothing was available not even gym

old building i picked a hotel with breakfast the kitchen was under renovation in the morning between 07-10 you are supposed to get a small paper bag

the breakfast was very delicious

— in the hot tub and also was walking around in the pool doing the same thing for a realllllly loooooong tiiiime

wonderful breakfast

could only be better if pets stay free ($25 pet fee)

the pool was relaxing and outside area was beautiful

nice pool, great breakfast, clean room.

the room was wonderful, staff very helpful, and breakfast good though limited options.

also gym was good

the room had great air conditioning and good facilities for breakfast

the breakfast buffet could have a few more savory options - most of the items were very very sweet

necessary a dislike but rather a note - breakfast is currently suspended due to health regulations

good for travellers not for tourists. breakfast is not included although i paid extra for it.

breakfast, pool staff was helpful.

there was no breakfast and then in the morning there was a crew working at 8 am pressure washing was being used

clean place, always nice have a breakfast. friendly costumes service.

customer service parking area late check out

good wifi and streaming on tv which was great

they have no food, no bar ,no maid service ,it seems they should let that slide

til 1/1:30 for weekends and a 24 hr cvs and liked the rooms and it s bathroom and nice clean gym

had the basic necessities plus free breakfast and access to the bar at night

clean, modern and beautifully decorated. craig in the bar was amazing. i d love to come back.

did not have the breakfast, if any was available, but the location was ideal for my needs

was clean, the hotel was not too big, cozy and family friendly (lots of kids too)- which was what we were looking for, and conveniently located for visiting

with kids to visit families in bay area

nice pool, very clean, and friendly staff.

not much selection for breakfast

the gym was the one of the best gyms i have seen at a hotel. the staff were helpful and cordial.

in from pool area

breakfast needs to be included

many drunk people screaming in the hallways after 11:00 pm amd also at the pool after 11 pm

has bar and restaurant on site (didn't use)

cleanliness, breakfast, amenities, location

love staying at holidays inn expresses its fast check inn with a gym and a fabulous breakfast

breakfast is much better than average

loved the variety of breakfast

healthy food choices for breakfast

a nice study corner and fast wifi for last minute work when traveling

excellent wifi

cellphone issues the whole time. poor cellular and wifi signals.

clean free wifi free parking

wifi in the suite was weak

no online payment laundry machine.

very clean rooms; friendly and professional staff; shuttle to/from airport

i could not find laundry room

cleaned room, nice with the laundry room

the gym was clean and simple for my needs

bed was awesome, bathroom and room pretty clean, and wifi steady throughout my stay, near to the airport and the steaks are pretty good at the island

staff are kind. good wifi environment.

wifi was really bad my fiance and i couldn t watch anything on our laptop we were so

wifi didn't work in my room

i in my room i cannot use wi-fi in my room i try long in but wifi connect and not connect all the time i ask front desk twite time let them help, but nobody

convince to the airport . shuttle was very convenient. bar and menu were very good

shuttle to airport should start earlier and run later.

great location. shuttle staff prompt and professional. room immaculate and spacious.

communication and expectations and experience with the shuttle pick up from the airport or lack thereof

shuttle to the airport which is 5 minutes away

the wifi on 3rd floor works awful, you can connect, but can be disconnected after some time.

good wifi, clean, pool, staff.

wifi was intermittent

sometimes the the wifi would come come in& out...but overall our was great!.

comfortable bed, free wifi, coffee maker and refrig in room, plus coffee, water refill and cookies in lobby, free

the breakfast selection could be improved with more variety.

breakfast from 6 am

laundry facilities

like the hotel because it has a kitchen in it where i can cook and the staff that works there are all very

very comfortable bed with a kitchenette and close to the light rail

the breakfast buffet gets an average score for lack of originality.

shuttle service was horrible

great breakfast. the scramble egg quality is better than its pairs.

snacks in restaurant/bar was appreciated, room was very clean and well appointed, location and shuttle quick to airport

pool clean, breakfast very nice and a full

gym, location, staff

the bar was friendly and the food was also good.

it was clean, but being remodeled. definitely nice. bar is a plus. very modern.

the lobby, the bar and my room are the best

bar available, even though we were told there was a happy hour

comfy rooms and hangar bar and grill downstairs + covered parking! = amazing!

time you have to use key card to get into hotel which feels safe, free filtered water in the gym

please note, my room was located across from the gym on the first / ground floor

only thing i do not like is they did not give us consideration in taking shuttle bus from the airport to hotel where in fact it was just 10:50pm

staff at check-in, quiet room, and shuttle driver to airport.

airport shuttle is fast, close and useful

airport shuttle is great

shuttle reservation for airport

very professional staff, comfortable, clean, shuttle to san jose airport

pool looked good although we didn't use it

breakfast, clean rooms and bathroom, and impeccable service with swift response to our personal

the gym must be open

small gym area and pool was a plus

breakfast was fabulous

would have been nice to have more non-cardio equipment in gym

staff and good room with full kitchen, nice breakfast choices and large lower level parking

room was nice, (bed could be slightly more comfortable) dishes were already in the kitchenette area so no need to call for anything

beautiful room, so clean ,friendly staff,good breakfast.

nice staff, great hotel with breakfast included in the price, laundry room available, calm terrace, nearby to the shopping centre and everything what you need

the facility is well kept and clean, and the daily breakfast was great

this time we didn't use the kitchen but that is a plus

great kitchen setup in room and rolling table and setup/layout to make room feel biggger

i ended up having to link the wifi to my phone, then link my roku via my cellular hot spot

wifi was reasonably fast, although there are many rooms

i was able to work with the wifi and also feel secure with the surroundings

i liked that there is alot of stores near by and the wifi is

free wifi and genius bar perks in room

i had an unusually large number of questions and requests - phone charger issues, late night laundry needs, microwave use that they solved wonderfully

location and early check in

the cleanliness, complimentary breakfast, the friendly staff, the pool, my room.

we went with our 3 kids and we all loved it

shuttle

bar was not available for your guests other than breakfast

the breakfast bar was awesome!!

included breakfast was substantial and delicious, you could help yourself and a great mix of hot and cold

it had a living room space and a full kitchen plus a sofa bed and two queen beds

breakfast was fair

breakfast, no pool or gym

kitchen fully equipped, breakfadt very good

the bar could of stayed open later

we stayed after a 49er game, the onsite restaurant/ bar was full of drunk, loud people, not kid friendly in my opinion but food and service was

if you need urgently, there is the laundry, just 15-20 min

i didnt like my rooms all the way away from the main tower next to the laundry rooms

the pool and spa

clean, very nice staff, room configuration great, kids loved playing basketball

property was very clean, offered a grab and go breakfast of your choice and was really quiet

pool looked nice, and buffet breakfast was great and had lots of selections

pool and basketball for the kids

like the breakfast and my kids love the bi-level suite