clean outside and lobby and the pool was open!

also the year round swimming pool wasn't open

better breakfast

the breakfast. poor selection.

breakfast was not served because of covid. everything else was great.

place with a clean pool and a fresh tidy room

later time for breakfast.

no indoor pool

breakfast was good and location was 15mins from where i needed to be

was no breakfast, which when making the reservation it was said that they would offer breakfast

same breakfast items each day

location was perfect, the staff was amazing, and as always breakfast was delicious

they let our kids play in the pool late

pool was small, wifi was horrible and cell reception almost depended on it but i also never did say

breakfast not ready on time.

their website stated hot breakfast. fitness center and newspapers each day. none is true!

mentioned the lack of breakfast, but due to covid they are working it back in

continental breakfast was satisfactory

i love the comfortable beds and room temperature, and the early check in fee was clutch.

only con was the lack of breakfast, but the coffee was good

room was clean and wifi worked great

wifi was really bad

room, breakfast and wifi access.

wifi was a little slow

clean, nice room, wifi worked well, quiet and had a great free breakfast

hotel management didn't inform earlier that the indoor swimming pool is under construction, so my son little disappointed that he couldn't swim

the pool

pool was closed and breakfast was limited

comfy, clean and good breakfast

food, pool. bed was comfortable

been to other days inn that had bacon, sausage and eggs and more for their complimentary breakfast

the rooms were phenominal...the breakfast host was kind a sweet and funny

the rooms are amazing and the pool is the best

the pool was a perfect temperature, not cold but just right

no breakfast.

great breakfast beautiful rooms friendly, helpful hosts

no breakfast, the palace was amazing , one thing the room needs mini fridge!

continental breakfast. good coffee.

the pool was closed which really disappointed my kids.

great hot breakfast..lots of choices

and they were out of the original waffle mix which that’s the only thing i would eat same as my kids

some kids to load it was good

hall, but i think it is not the hotel responsibility, but the parents that don't educated their kids

the fact i told my kids it was an indoor pool but wasn't put on website it was closed

there were kids running the hallways, literally

rooms very nice,bathroom stylish,liked the bar and chicken wings.

pool closed on sunday, kids couldn’t swim

they could do to appease me given the unfortunate circumstances of other guest not teaching their kids the consideration of others

very clean rooms and great breakfast.

hot breakfast was great

ok gym

hotel was perfect my room was extremely clean the staff was extremely nice the breakfast in the morning was served by one of the staff members extremely clean i had a great stay

only disappointment was the closed pool and exercise room, which apparently had something to do with covid-19

very clean . free breakfast. great price

the only issue i had is the breakfast menu is very limited, with terrible choices

breakfast was great.

the breakfast

the breakfast needs a lot of work. the juice was very watered down and so was the waffle mix.

the women at desk was very friendly and explained the poor and breakfast hours to us

front desk is very nice and helpful the room excellent bed very comfortable bathroom very clean breakfast was excellent i would recommend it to someone

great variety of breakfast.. location was perfect

clean rooms nd the kids loved the breakfast bar nd pool

check in was super simple, i made it to my meeting with a minute to spare my uncle enjoyed the pool and the suite i rented him was more than enough, it was great and the price unmatchable

breakfast was amazing

the pool was not available

clean and friendly staff! nice breakfast with good variety.

great location. loved the pool

sadly, the pool was not open, hoping that it will be next time, we were looking forward to it

convenient location. clean and nice fitness center

nice clean pool and hot breakfast with several options

included breakfast was delicious and the beds were comfortable

pool was closed, completely drained, with no mention on any of the websites, or from any of the

very nice breakfast offered in the lobby

the pet fee is the most reasonable of any hotel we have stayed in, especially since we have two dogs

super clean, good location, staff was very nice and friendly, no pet fee

to park my straight truck

the gym was a very nice set up.

& bar open at night

small bar was perfect for my husband to grab a beer

hot tub could have been hotter. bar closed earlier than we would have liked.

laundry room is also convenient

breakfast

the continental breakfast wasn't allowed to bring back food to my wife in the room

breakfast: delicious omelette with cheese, cereal, pastries, yogurt and other good food available

the breakfast was great

staff were nice, but couldn't commit to an early check in

everything was super clean, the pool is a quiet little oasis and the staff was very friendly.

liked the nice setup in the back with the pool an all

quiet and had a cafe and pool was nice

nice outdoor area by the pool with coy pond, grills and outdoor

just the smoking permitted on the terrace and pool area. come on courtyard, it's 2019!!!

location, room size, kitchen area, separate bedroom

breakfast was great and it was very convenient to everything

the kitchen still had food crumbs

breakfast is hot and good variety

the layout of the room was nice breakfast was good staff was nice

professional staff, clean pet free smoke free accommodations, great breakfast and fast wifi.

no wifi. computers were down. tv was new with no instructions to use. staff was very helpful.

breakfast was good and the staff were attentive

no big deal for me but my kids look forward to

breakfast was excellent

the big rooms and indoor pool

wonderful breakfast and bed was comfortable. friendly helpful staff!

the pool and the gym

the gym was nice and the indoor pool looked clean

breakfast was just ok.

i loved the kitchen and amenities in the room as well as the thoughtfulness regarding the climate and

the opportunity to grill outside by the pool-the feeling of safety

breakfast was also

breakfast offered a wide variety of options to choose from.

quiet room; great kitchen amenities; nice open space in room.

the pet fee was $15

it was clean and pool was clean. breakfast was decent

surprised by the breakfast

convenient location, clean, enjoyed the pool, staff very helpful

pool was excellent- much clearer than where we stayed previous night at twice the cost

the breakfast was well stocked early

i would have preferred bacon and potatoes on the breakfast menu.

would have liked to be able to use the pool, the gate hadn't arrived is my understanding and therefore they had it closed until it could

breakfast was more than adequate

we arrived on a warm day in april and were sorry that the pool was closed.

nice kitchenette ,loved the free laundry service

pool was closed due to renovation and won’t be open until memorial day.

are somewhat hard, and the front desk was out of plastic bags for dirty laundry - small potatoes in the scheme of things

the staff are so friendly and the pool and the rooms are so clean have stayed many times before and will be returning again

we were close to laundry room and ice machine. it was very loud late at night.

we enjoyed the room and breakfast at this best western.

hotel employee was in charge of breakfast and everything was stocked and she was very

room was on back side of hotel and has some odd steps to the lobby and pool but that is just getting picky

pool was very nice as well

the breakfast bar was exceptional, a good variety, well prepared hot food, and well staffed

fridge, no microwave, air keep freezing,rude front desk clerk that charge me early check in an then gave me a key to a room that had someone in it had to walk far bk to desk

also i was told upon check in that i would be able to get my free late check out

nice little continental breakfast and friendly owner.

limited breakfast choices.

the breakfast consisted of waffles and toast ( that could use some tlc ) but for --- a night i got what

a better breakfast selection would be nice

breakfast could have been better. eggs were tough.

love the pool and hot tub. great breakfast

always friendly staff no hassles very accommodating great hospitality nice breakfast

here again: good staff, upgraded us to a larger room after we were informed that their were no kitchens in rooms despite stated in description

was very clean & the lady at the front desk was great & my kids loved that it has an indoor pool

the breakfast is always delightful and the dining area is clean

the room was clean. the gym was very neat.

beautiful property- friendly staff, clean pool and excellent breakfast

the gym smelled a little off they need to replace the carpet and put down lvp

great location, friendly staff, nice, clean rooms, and great breakfast!

the indoor pool was super clean and had lots of seating

it had everything from a bar to a resturant to a pool it was perfect!

lobby bar lady very helpful & outgoing

liked having the bar & food until 10:00.

it had everything from a bar to a resturant to a pool it was perfect!

breakfast was amazing, i travel often, and this is the best breakfast ever

the breakfast flavor.

rooms were clean and newly remolded the hotel was nice and modern looking was given a great breakfast and the staff was very friendly as

great location very clean great breakfast

the food was okay great selection of breakfast food

the staff were very friendly and helpful. they have an amazing breakfast.

everything but the breakfast

breakfast was great! convenient to i-85.

breakfast was very good

could have had a breakfast.

loved the room especially the spa in room. breakfast was amazing! bed was so comfortable too.

very clean... & breakfast was awesome daily!!!!!

the laundry room and gym that was awsome

thank you for the early check in. room was bigger than expected and with a couch. very clean

no apologies, just took it and put it in the laundry room

the clean outdoor pool. the staff and their great friendliness! the location.

has a laundry facility

pat the lady that served breakfast was the best hands down

breakfast was good, lots of choices

pool was outdoor and smaller, but it was very nice and fun for the kids

the pool wasn't open and the parking area seemed rather dark.

my daughter loved the pool

the gym was under

no indoor pool

gym was closed along with all good places

breakfast was your average hotel breakfast but the staff was really nice and the room was dope

wish had a nice breakfast for the amount we paid

the room was clean, nicely furnished, and breakfast was yummy

best continental breakfast i’ve ever had

noise kids in the hallway, breakfast, small bed.

somehow the staff lost a whole load of my laundry.

last but not least i requested late check out and that was ignored as well

ain't no change machine in the laundry room

location, comfortable beds, nice flat pillow, laundry

pool wasn’t open.

pillows and bed, clean pool, breakfast buffet, wooded area that made the hotel quiet against the

gutters clogged, people partying in parking lot at 2:30 am, people living in the hotel full time, kids picking up school bus

clean room was spacious my kids loved the outdoor pool i would be back to this hotel for my next

woke up sweating had to crack the door for some air didn't get a refund after morning with all my kids was interrupted by no electricity

bed was comfy & the temperature was great - the front desk manager waived an early check in fee that an employee didn't previously disclose to me, which i appreciated

dirty pool

i wish there was an in door pool and that it was a little bigger

breakfast included was extra bonus and was pretty good compared to other hotels

needed an indoor pool for exercise

we used the gym, met lots of new people

staff, room, pool

breakfast was great, pool was nice. good stay

i guess i was fortunate enough to room near a family with smaller kids

i was hoping to use the gym, but it was closed until further notice

breakfast was just right. the location was perfect..

breakfast was great , had hot coffee all day in there dispenser. safe and quiet.

pool wasn't open yet

love the pool also

pool was dirty

wish the pool had been open.

that there was a cooktop/kitchen area

also, it would be nice to have a sign in the kitchen area and in a memo before arriving to explain the type of pots to use on the stove

the kitchenette was nice. the staff was nice and accommodating. the beds are comfortable.

smart tv, laundry facilities, kitchen, allows dogs, safe. staff was very kind.

the laundry room was a nice amenity

pool was still open late hours

the swimming pool wasn’t open but with all the craziness in the world it’s understandable

nice bagged breakfast

room was very clean , the staff was awesome and the spa tub was great

the large selection at breakfast ranked far above the average hotel breakfast and the coffee was surprisingly excellent

the gym and the bar were also still closed due to covid

excellent value staff was super friendly and breakfast was great

pool was closed

and the breakfast is awesome also this hotel is very convenient to stores and to the

business center closed, gym access unavailable for undetermined time

the hot breakfast was a pleasant surprise as it offered so many good choices including an egg-white veggie

i booked they said pool had a pump problem but should be fixed by time we arrived

quick check in and check out and the breakfast is outstanding.

location!! staff polite and helpful. rooms comfy. good breakfast selection.

we tried out the pool which was nice and clean

the spa was grimy and dirty and we found a bug in the bed

the spa tube and king size bed very nice!! :) wifi was good connection!!

traveled alone and booked the spa tub room for myself

the staff is very welcoming, and breakfast in the morning is excellent

everything. the charm, hospitality, room, location, founders breakfast… etc etc etc.

unfortunately, we left too early to enjoy the breakfast

breakfast was overwhelming with all of the options

breakfast was delicious at founders

the breakfast was also good and i liked the fact you could go down and hang out at the bar while looking at the christmas decorations

i just drove from orlando fl to the hotel and they gave me drink vouchers to the bar where i had a great conversation with the bartender

wonderful breakfast each morning, very friendly staff

breakfast was sumptuous, and the wine and cheese in the evening was quite a treat

the front desk staff, bartenders in the cotton mill lounge, and breakfast staff are always friendly, fun, and helpful

place was very nice good location comfortable indoor pool but the kids said it was cold nice lounge area and

my kids swam and froze their little butts off and the pool was the main reason we booked the place

gym is on the 6th floor and open 24 hours

place was very nice good location comfortable indoor pool but the kids said it was cold nice lounge area and

in room 517 both nights woke up to low noise which turns out there is gym on 6th floor second floor someone working out 230 am loud music dropping weights sound like

the staff was very accommodating. we needed a late check out and they made it possible.

all the staff were very friendly, and the quality of the breakfast was outstanding, with plenty of eggs in particular

location, cleansiness, gym

inside pool and jacuzzi and bar

from clean modern rooms, to gym facilities, to outdoor pool with pool towels

the wifi did not work in the room and between the outside noise and the roar of the air conditioning

good beds, free wifi, clean rooms, non smoking.

the wifi was not connected to the internet.

parking garage available for purchase, comfortable rooms and great selection for continental breakfast

the breakfast was great and fresh our was clean and comfortable

lack of breakfast

breakfast selection and slow service due to limited help

i also utilized the bar and restaurant

no breakfast but coffee shops nearby

breakfast menu wasn't interesting and the food itself was fresh but nothing special

liked the cookies that were available to guests after the breakfast hours passed

from the receptionists to the maintenance guy, chris, the laundry guy and the cleaning ladies

gym facilities were amazing!

gym - definite air of neglect

had hoped to use the outdoor swimming pool but it was locked

the breakfast and bar were so good

fun way to do breakfast, great fitness center

helped me with my laundryud83dude00 -having a starbucks in the lobby -use of a lobby for gatherings -cleanliness

wife asked for two tea bags from the snack bar serverto take up to our room she was told the will be $4

nice pool

elevator and breakfast variety

could've had a few more options for breakfast but i was in a rush so it's fine

no continental breakfast as advertised

the advertising of saying they had breakfast

elevator did not work the facilities were old it said that it offered breakfast in the reservation and in the facilities they did not offer it

liked the fact that they had a laundry room other than that there was nothing good to say about the staff or the hotel bc the

to get in parking lot said had pool no pool big let down grounds could be pick up more to show niceness but still

the pool wasn't open, under construction....

things on my first review the pictures online shows beautiful bedrooms a workout room a beautiful pool and free breakfast

according to the website, there was a pool, but it was taped off and closed

no pool like in the pic it was full of mold graffiti and dirt

gym

decor of the hotel. wifi was fast

we could not get wifi

wifi

easy to get to. plenty of parking. comfortable beds, large rooms. check in went smoothly.

fitness center good but indoor pool not available

the manager came to our room simply because we couldn't connect to the wifi even though we said it was fine

wifi was spotty

was not able to get wifi in my room

wifi, hot water, update

wifi not that good