breakfast selection and slow service due to limited help

great bar was a plus

the bar was great, and they also offered food & desserts from the great restaurant downstairs

restaurant and bar expensive for the quality of food and drinks! service was great

the breakfast at clementines greatly exceeded expectations

gym and pool i didn't use but both looked nice, delicious free breakfast, bar open at night, very

the breakfast was excellent! there was something different everyday!

breakfast buffet had a great assortment of choices and was beautifully presented

the hotel was very clean, modern and convenient to walk downtown. hot breakfast was good.

one of nicest hampton inns i’ve ever been at. breakfast had excellent choices.

the wifi did not work in the room and between the outside noise and the roar of the air conditioning

good beds, free wifi, clean rooms, non smoking.

the wifi was not connected to the internet.

loved that they had a bar inside.

the interior of the room was fine. the continental breakfast was good.

my kids swam and froze their little butts off and the pool was the main reason we booked the place

loved the heated indoor pool

the pool was closed during our visit but that couldn’t be helped.

wanted an indoor pool for kids

i loved the pool area

love the happy hour and the substantial breakfast

the complimentary wine and cheese in the bar lounge was fantastic and the staff were very helpful in making dining suggestions

the front desk staff, bartenders in the cotton mill lounge, and breakfast staff are always friendly, fun, and helpful

the breakfast was also good and i liked the fact you could go down and hang out at the bar while looking at the christmas decorations

they provide complimentary wine and cookies in the bar area

everything. the charm, hospitality, room, location, founders breakfast… etc etc etc.

breakfast is served at a different location but worth the drive

unfortunately, we left too early to enjoy the breakfast

the complimentary breakfast was made to order and the server was excellent

breakfast was overwhelming with all of the options

the gym need work and cleaning

all the staff was wonderful, breakfast each day was great, room was clean.

breakfast bar but hot food could have been hotter

also the fitness and pool area was outstanding

handy guest laundry

the snack bar saved us but pizza availability would really have filled us

the laundry machines are very easy to use, and the clothes can be treated very clean with fond flavor

helped me with my laundryud83dude00 -having a starbucks in the lobby -use of a lobby for gatherings -cleanliness

the breakfast and bar were so good

nice pool

the pool was closed. the location was tricky to get to.

location!! staff polite and helpful. rooms comfy. good breakfast selection.

the pool was closed and the gym had nothing in it

pool was closed breakfeast was great

was good, they cleaned the room everyday, breakfast was fine, the good thing they have laundry room mostly hotels you will not find

the hallways, elevator, breakfast area are filthy

elevator did not work the facilities were old it said that it offered breakfast in the reservation and in the facilities they did not offer it

no continental breakfast as advertised

the advertising of saying they had breakfast

elevator and breakfast variety

i was able to hear the music from the bar in my room. should not have been that loud.

the breakfast bar had sausage, gravy and scrambled eggs, which is a notch above most continental breakfasts

breakfast was good as well as the location

and the breakfast is awesome also this hotel is very convenient to stores and to the

food in bar area was greasy

liked the fact that they had a laundry room other than that there was nothing good to say about the staff or the hotel bc the

nice bagged breakfast

the spa tub

it was clean and the spa tub was big

i was offered a late check out of 1 pm

stayed at the best western because it had a swimming pool my grandchildren enjoyed it very much we will be happy if we are able to stop here

chose this place for the fact that it had a small kitchenette where we could cook meals instead of eating out the whole time

staff was friendly everything was clean, stoves are amazing, and they cand do late check out for

smart tv, laundry facilities, kitchen, allows dogs, safe. staff was very kind.

only con i would say is having to buy an induction safe pots and kitchen necessities to cook

the laundry room was a nice amenity

pool didn't open until 10:00 and the breakfast was not very good

staff, room, pool

the location, room size, breakfast, comfortable beds!

good daily breakfast, the service, the cleaning

i could hear kids running up and down the halls after 10pm at night

bed was comfy & the temperature was great - the front desk manager waived an early check in fee that an employee didn't previously disclose to me, which i appreciated

entire breakfast was good and coffee has a good taste.

we used the gym, met lots of new people

the staff was friendly, breakfast was very good & the hotel was in a very good location.

i wish there was an in door pool and that it was a little bigger

no bacon for breakfast

somehow the staff lost a whole load of my laundry.

location, comfortable beds, nice flat pillow, laundry

last but not least i requested late check out and that was ignored as well

ain't no change machine in the laundry room

i checked out really early so i can't comment on breakfast

it was clean and the breakfast was good

breakfast provided was good and the room was small but comfortable

breakfast lacked alot in choices

the room was clean, nicely furnished, and breakfast was yummy

pool was closed.

the pool was really nice

nice buffet breakfast

breakfast was good, lots of choices

breakfast was delicious and truly anazing

we got to do our laundry and the food was just fine that we purchased in-house

no indoor pool.

the pool was a refreshing part of our day :) its close to shopping and dining

my daughter loved the pool

no indoor pool

can you add eggs to breakfast menu

the pool not open

pool wasn't open

staff, hot breakfast, good coffee, clean rooms, excellent location

configuration of room..24 hour access to gym

breakfast was good

available kitchenware and convenience of small kitchen; ample space including pull-out table and seating

it had a nice kitchen including a dishwasher although since we were only there for the night we only used the

no clean towels on 3 separate requests. waffle maker broken. pool down for 1 day.

the breakfast buffet was a joke.

the room was spacious and clean and the morning breakfast was much better than standard offerings

gym was clean nice heated pool

one treadmill in the gym had missing safety clip

the breakfast was excellent.

the pool and the gym

conditioning was noisy and there was a light in the kitchen that would not turn off which did make it difficult to sleep

we booked a one bedroom with kitchen

only negative is the pool closes way to early 8:00pm

location, room size, kitchen area, separate bedroom

was what appeared to ve a homeless person using the pool with all their luggage with them laid out poolside'this person appeared to ve somewhat ' out

the gym was a very nice set up.

room charged erroneously with bar bill

the food was great and the bar area was awesome

laundry room is also convenient

small bar was perfect for my husband to grab a beer

according to the website, there was a pool, but it was taped off and closed

to get in parking lot said had pool no pool big let down grounds could be pick up more to show niceness but still

things on my first review the pictures online shows beautiful bedrooms a workout room a beautiful pool and free breakfast

the pool wasn't open, under construction....

no pool like in the pic it was full of mold graffiti and dirt

gym

wifi

decor of the hotel. wifi was fast

we could not get wifi

pool was out of service. only thing that was not ok for me.

the bar in the lobby was never open

noisy all nite! front desk lazy and no manners! wifi down most of the time! breakfast lousy!

was not able to get wifi in my room

the manager came to our room simply because we couldn't connect to the wifi even though we said it was fine

wifi was spotty

wifi not that good

room, breakfast and wifi access.

room was clean and wifi worked great

wifi was a little slow

clean, nice room, wifi worked well, quiet and had a great free breakfast

wifi was really bad

their website stated hot breakfast. fitness center and newspapers each day. none is true!

enjoyed the breakfast

fitness room had no weights.

breakfast was amazing

continental breakfast was satisfactory

breakfast and dinner restaurants are close by

breakfast was great, well thought out for customers and plenty of food to go around

tim who is in charge of breakfast was so friendly and went out of his way to serve us

want to make a special shout out to tim that does the breakfast it was amazing best ever thank you so much left wanting more delicious

new hotel, great location near fun restaurants, quiet, kids enjoyed the pool, standard hotel free breakfast, comfortable beds, clean rooms, nice bathroom,

breakfast needs improvement, not enough of everything for everyone

the breakfast

breakfast was great

cooked breakfast, continental,fresh fruit, fruit juices, yoghurts, coffee etc

wonderful service friendly felt luxurious but didn't break the bank lots of breakfast options

same great breakfast

rooms where clean, staff was great. nice big selection for the free breakfast

the continental breakfast was outstanding

the breakfast was amazing and my wife and i really enjoyed our time together there

clean. good sleep quite good breakfast

the pool wasn't usable

pool not working & green

pool was not available.

beds were comfortable, has a pool, affordable

right away the pool met our eyes with green scum, and even trash in it

pool area still open and practicing covid restrictions a plus

got the location we locked at the backyard area and the pool and the faculty was good to us we'll be coming back

pool and spa was used

gym facilities- small room dated equipment

pool closed

didn’t get a chance to have breakfast

amazing continental breakfast and clean rooms.

i liked relaxing in the evening at the bar with the complimentary drink

breakfast was great

the beds were very comfy and breakfast was absolutely delicious

beds were comfy, breakfast was good and staff was extremely friendly

breakfast was very nice and the staff was more than willing to help whenever they could

wish the pool was a little bigger but the kids enjoyed it

you a more private atmosphere - the back of the hotel sits on a small river and wooded area, the pool room is very nice which also overlooks the woods

i wished i could did an early check in because my family had traveled from new york

sounded like they had kids by all the noise which was uneasy, i’ve never been to a hotel where you can hear people

to covid-19, there was no real breakfast

we have 7 kids and live local

i did not like that there was no syrup for the waffles, but breakfast was good overall.

not great with 3 kids in room

nice comfy hotel great breakfast and friendly people

bed was comfortable and breakfast was okay to get your morning started

the breakfast was not diabetic or diet friendly. all carbs, no protein.

the room and breakfast and staff

breakfast was good and lovely atmosphere nice and calm and clean

pool green and closed

cleanliness and the breakfast

pool was closed and breakfast was limited

was perfect staff very helpful and friendly room exceptionally clean breakfast s

the pool was so nice and warm

great breakfast, friendly staff, awesome maids.

nothing, there was no breakfast, my room was infected with roaches my bedding was and dingy i almost slept in my coat , i

other guests in the parking lot playing load music like they were having a party

dirty eggs over over cook pool nasty and closed lot of cigarette smell and rooms smell moldy and

breakfast service.

area was not safe in the middle of the hood and every time i pulled in the parking lot i was bombarded by junkies

was drug deals going on in the parking lot found weed n the dresser draw cars in and out all nite first room they put us in

wifi was difficult

wifi was so so

wifi didn t work. i would have to reconfigure my computer to get in.

internet wifi sucked

wifi code did not work.

liking what i saw as far as entering the building with signs posted about spotty wi-fi and the pool being out of service due to renovations, i immediately assumed loud and probably not the best

what you pay great stay and at breakfast they never run out and if you ask they will get it for you i really enjoyed my stay here

small pool

breakfast hospitality security

was exceptionally nice especially rena , it had all the amenities, just need enclosed / inside pool and this one would be a perfect

it offered breakfast but it wasn’t breakfast friendly you had to ask it always looked

breakfast was good

minimal breakfast choice, water temperature in shower much lower than sink temperature.

no breakfast

noisy ac. breakfast and fitness center were weak.

the food was okay great selection of breakfast food

great location very clean great breakfast

breakfast was amazing, i travel often, and this is the best breakfast ever

breakfast was amazing ud83eudd29

breakfast- hot items( eggs, sausages, etc.) weren't hot. drinks such as coffee, etc. were fine.

good location, nice property, the pool was inviting, the rooms were nice

clean rooms and ok breakfast

pool was dirty

period so no breakfast and no pool

always a good hot breakfast

breakfast was very good

not enough fresh fruit for breakfast.

the breakfast was good, lots of options!

breakfast was great! convenient to i-85.

could have had a breakfast.

the pool was very ckean.

from the check to the sparkling clean pool

breakfast is great and staff is very friendly

outstanding breakfast. quiet. huge room.

the breakfast was great the cooker always checked if any of the guest was ok or needed anything

wifi has dropped below 4-bars after 3-nights and even the asphalt everywhere is in great shape