everything was very clean and the wifi was fast enough for work

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

parking is available in front of the hotel, no size/height limits

location

ry close to main square), during my staying very quiet, parking directly at the entrance, nonstop

it was clean and the room was spacious. it did have parking and the staff was nice.

free parking is a great bonus

maybe the parking

it was very comfortable, with good wifi

the wifi was very weak in our room.

beds, everything very clean, excellent breakfast and only a few minutes walk to plaza juarez

big room, breakfast was helpful because i didn't see many other options around for early morning

the accommodations are fantastic, the breakfast is good and gets you going.

spacious parking, heater in the room, good wifi.

poor breakfast - you even have to choose between coffee or tea, you cannot have both

breakfast great and true mexican

the breakfast buffet too much heavy meals as meat in despiste of light foods

service, super friendly staff and the breakfast was very delicious

wifi was weak. not much insulation between rooms

netflix, free wifi

the wifi works well and the location of the hotel is very central for my stay in pachuca

hot shower and good wifi

wifi: strong wifi overall: considering the price i paid i would give the hotel a score of 7/10

room was great, clean, and spacious with fast wifi

breakfast service was great

the staff always remember me and treat me well. very comfortable room. great breakfast included.

offered everything in needed; safe, clean. great staff too; full breakfast!

the wifi was good and that was helpful to me

a strange feature is that the elevator doesn t go to the parking garage below

hotel with stylish rooms and confortable beds, good shower as well, great breakfast selection, parking available in the basement, located at the edge of the city

parking lot

there s no elevator from parking to the rooms

wifi was excellent, the hot water was slow coming but after 10 mins okay

the facility is great for the price, rooms clean and comfortables, safety parking too

friendly service, the delicious meals at the restaurant, the great rooms and gym/pool

when checked in there was an option for a $2700 peso ($130 usd) room service tab, i declined it (+) room service is ok and they rather leave you plenty of time before picking up empty tray (+) staff was great at check in and room service (+) the food is probably the worse i have tried in a long time, i had one time room service and couldn t eat it , i paid very expensive and even i need to asked to pick up the

hope they can fix the hot tub and also update the ladder in the pool as it only has to steps to go in and out and it was very hard for me to exit out of the

nice and comfortable facilities, sadly the pool is not operating

the hotel and its parking are on the corner in open air of a shopping mall

the location was great and breakfast was very nice

breakfast was good but could have more variety of food options specially breads.

the breakfast was very good and had variety

asked for a breakfast to take out to be ready at 6 am, as we had to leave early, and we accepted a sandwich

i love the beds it is clean and quiet and has an excellent breakfast

good breakfast and nice staff

mondays the restaurant is closed so the included breakfast is way worse than the normal one, which is not that good itself

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

the booking platform showed the reservation had breakfast included but the hotel did not receive that requirement; it may have been just me, but i

breakfast was excellent, the staff was exceptional, the room and overall hotel was beautiful

a big water slide, pools, play areas for little kids and a field for playing volley ball, or soccer, 2 bar areas that were closed & the pools were

water slide, pools, play areas for little kids and a field for playing volley ball, or soccer, 2 bar areas that were closed & the pools were closed off too

hotel is truly beautiful, the breakfast was pretty good and good choices , the overall service was excellent and the people are

breakfast, tv, parking, spacious hallways and room, kind staff, dog friendly and clean.

breakfast is very poor, coffee was most likely a water. not tipical for mexico.

breakfast quality is good, a la carte but too little options if you stay longer and do not prefer

breakfast was very good

everything was amazing, the hotel, the view, the place and breakfast and price, i love it!

the gym is very small but has the essentials.

mariluz also happened to be the cook and server when we went for breakfast in the morning and got delicious coffee, fresh squeezed orange juice, made to order food

breakfast was delicious