hotel is truly beautiful, the breakfast was pretty good and good choices , the overall service was excellent and the people are

a big water slide, pools, play areas for little kids and a field for playing volley ball, or soccer, 2 bar areas that were closed & the pools were

water slide, pools, play areas for little kids and a field for playing volley ball, or soccer, 2 bar areas that were closed & the pools were closed off too

everything was very clean and the wifi was fast enough for work

ry close to main square), during my staying very quiet, parking directly at the entrance, nonstop

parking is available in front of the hotel, no size/height limits

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

location

mariluz also happened to be the cook and server when we went for breakfast in the morning and got delicious coffee, fresh squeezed orange juice, made to order food

it was very comfortable, with good wifi

the wifi was very weak in our room.

beds, everything very clean, excellent breakfast and only a few minutes walk to plaza juarez

big room, breakfast was helpful because i didn't see many other options around for early morning

the accommodations are fantastic, the breakfast is good and gets you going.

free parking is a great bonus

maybe the parking

it was clean and the room was spacious. it did have parking and the staff was nice.

wifi: strong wifi overall: considering the price i paid i would give the hotel a score of 7/10

room was great, clean, and spacious with fast wifi

water offered at the front desk, doorman took care of luggage and showed us to our room, included breakfast was from a menu, not a buffet

i think the breakfast was the best part , you could choose different opinion i m the

went down for breakfast as it was included, and restaurant was packed, not so much of social distancing and

wifi was weak. not much insulation between rooms

the wifi works well and the location of the hotel is very central for my stay in pachuca

hot shower and good wifi

netflix, free wifi

the wifi was good and that was helpful to me

parking lot

hotel with stylish rooms and confortable beds, good shower as well, great breakfast selection, parking available in the basement, located at the edge of the city

there s no elevator from parking to the rooms

pool

spacious parking, heater in the room, good wifi.

poor breakfast - you even have to choose between coffee or tea, you cannot have both

the breakfast buffet too much heavy meals as meat in despiste of light foods

breakfast great and true mexican

service, super friendly staff and the breakfast was very delicious

wifi was excellent, the hot water was slow coming but after 10 mins okay

the facility is great for the price, rooms clean and comfortables, safety parking too

everytime we go to gym or pool, we need to visit the front desk

not a great view or location. parking was shared with a mall. pre pay parking was a drag.

they have paper cups at the gym, very creative and eco friendly. liked it!

the gym is ok, better than others in the city.

friendly service, the delicious meals at the restaurant, the great rooms and gym/pool

breakfast was good but could have more variety of food options specially breads.

breakfast was great except that they served mostly pork and had to stay with the chilaquiles

i love the beds it is clean and quiet and has an excellent breakfast

the location was great and breakfast was very nice

breakfast had varied options and was more than a continental breakfast

breakfast you have only two options and start 8:00 am too late for those who go to work early.

breakfast not available on monday

mondays the restaurant is closed so the included breakfast is way worse than the normal one, which is not that good itself

good breakfast and clean place

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

breakfast, tv, parking, spacious hallways and room, kind staff, dog friendly and clean.

breakfast is very poor, coffee was most likely a water. not tipical for mexico.

breakfast quality is good, a la carte but too little options if you stay longer and do not prefer

breakfast was very good

everything was amazing, the hotel, the view, the place and breakfast and price, i love it!

the gym is very small but has the essentials.

breakfast was delicious