the breakfast began earlier

did eat breakfast location cool i like it

bathroom needs cabinet. no breakfast

breakfast was very minimal and just ok

8:45 am, the continental breakfast bar was unattended and forgotten

room size, value, and breakfast

the 2 bedroom suite was very nice. made traveling with kids more appealing.

the breakfast area was a bit small and crowded.

spacious room with kitchen. super clean. it was great!

every morning hot breakfast

the staff was very friendly and accommodating when it came to early check in

there were kids running up and down the hall playing until the staff told them they had four complaints they

breakfast and area great

breakfast was not as advertised from the website

they were also able to accommodate my husband's early check in

kitchen, living room area, comfy bed, built in shampoo and conditioner in shower, and open shower

better breakfast

the room featured a full kitchen with microwave, dishwasher, etc

the breakfast could have been better but other than that, everything else was amazing.

the breakfast is fair, could have been better.

our room was near the pool; as we requested, and the pool was clean and offered bbq pits, comfy chairs, and area for

the breakfast quality was one of the best we have come across. i usual opt out of the

the pool area is really nice the kids enjoyed it

margie was an absolute delight and breakfast was good as well

great breakfast

could have had more for breakfast

breakfast. more options of items and or variety. laundry unit is extremely expensive.

basic kitchen supplies could have been provided in the room.

kitchen was a little dirty

full breakfast

once again we reserved a pool side room, and was put in a room with a brick wall view

lots of noise, was on 4th floor and lots of noise coming from hall, kids running wild,

i noticed the pool was very clean being it's off season

yall need to get the gym equipment repaired

ihop is connected with great food. my kids have fun in the pool and the beds are comfortable.

spacious, free breakfast, free parking, not crowded, location convenient for food and shopping

breakfast lacked options, but was ok

pool was terrible breakfast terrible staff spoke spanish and charged me double and have been trying

no breakfast even though it’s included in the rate.. i guess covid

thought the breakfast buffet would have been a little better

good breakfast but no change. the roads around the property are a bit confusing the first time.

i didn't do the breakfast but the location was great

bar and café was awesome

fitness room was great

some of the supposed hot items on the breakfast buffet were very cold.

bigger garbage cans. especially since there is a kitchenette, the garbage cans were too small.

no salt and pepper in the kitchen— a very minor inconvenience

also a free laundry room for guests was a big plus

loved the kitchen with a full-sized refrigerator, dishwasher, disposal, small cooktop, and microwave

liked that it was clean the rooms were nice and spacious it's served a very nice breakfast and a light

so was the pool and the staff didn't receive my comfermation number from booking

i loved the fitness center and the breakfast was fresh

encountered noisy group of teenagers, pool water tracked into lobby & elevators

loved the fact they had a laundry room

advertised pool table never saw one the elevators are very

there is a lovely garden space that we did not use, but with a pool, basketball area and lounging in shade

good location. for family with kids is a good option.

i traveled with my kids and their great grandparents, they all loved our suite and the

residents inn residents should be automatically given a key card to access the jacuzzi/pool area next door at courtyard upon requesting those amenities (if theirs are not working)

my kids enjoyed the small swimming pool and basketball court

you don't get free breakfast and there is no indoor pool

the bed was really comfortable. they gym was nice too

the sitting area near the pool.

the family enjoyed the pool and the beds are very comfy and staffs are great

friendly staff and the on site bar was neat

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked intermittently, no fridge or

no free buffet as advertised(due to low occupancy)...hair in the tub..pool was closed

the location was great and the bar at the hotel

also, did not like that the bar or restaurant were not opened at all

staff was very nice at reception and bar areas. rooms were clean

only thing we didn't like is that there were a bunch of people in the pool area until 10:45, kids running around and screaming

staff accommodated an early check in for us

staff, pool, breakfast

great service, breakfast and i always feel safe every time i have stayed at ci.

love the breakfast, the location was a little tricky.

the facilities are very nice - our kids loved playing near the fountain

even having two little kids us, some of the people are real a-holes

such as the pool and hot tub, the workout room, and the laundry room

the kids loved the heated pool!

safe facility attached to a hospital with a great outdoor pool, laundry, workout room and cafeteria

was neat clean the breakfast was good

3- no breakfast, despite being advertised 4- poor hotel management 5- no lotions provided 6- no dishes

having a kitchen to full fridge, stove top.

i didn't like there was no where to sit outside. no breakfast just coffee and no pool.

there was no breakfast in the morning but granola bars and coffee

loved every thing else check in lady attitude was excellent and pool was for kids only and bc i have a 5 year old ,it was awesome

pool was warm

disappointing fitness center

arrived early and needed a early check in

they had screaming kids with a birthday party in the pool, but instead of being over with at 8 pm they were in the

hotel and breakfast extremely high..pool was ok but did need to be cleaned..

chocolate chip cookie on arrival and 24 hour shuttle to airport

clean and modern. provided a shuttle to the airport.

rooms were nice and clean price was kind of high pool was nice did not eat breakfast because it's $20 for a buffet is way too high cannot eat that

bed was very comfortable, the view was great, the staff was extremely friendly and the bar was awesome, very good food

love the pool and the king size bed

the room definitely had a funky smell and the pool was dirty.

only real problem my family and i ran into was the very pretty pool was not open for swimming

the pool have to much bleach in it for kids

pretty pool

the airport shuttle didn’t start til 7 am . too late for our flight

the night i checked in i was told i could have a late check out when i asked about it in the morning i got told no and that lady was very rude

the bar never opened

it was close to the airport and shuttle service was convenient

clean , the pool & gym is nice ! friendly staff

the beds were comfortable. there was a gym and the room had a good microwave and fridge.

variety of breakfast . pool. to day it was by the airport , it wasn’t noisy at all .

the breakfast was good. plenty of selections.

like that it has a free shuttle, gym, and breakfast

the pool was enjoyable

i didn't get to swim in the pool, but it looked nice

love the location and the bar and breakfast

i wish they had an indoor pool.

easy to book, rooms available, shuttle to airport, friendly staff, very clean room, good price

my stay was wonderful! it's a perfect little gem with great breakfast and a great gym.

close to the airport with own shuttle

breakfast is simple but again you get what you pay for

breakfast, comfortable bed, wish i had time to use the pool- it looked clean and

we didn t have breakfast

the shuttle drivers to and from the airport were great!

my room was huge and clean, the pool was relaxing

very convient for catching flight home. staff friendly. shuttle was great no waiting

breakfast incl. coffee facilities in room. pool was great. free shuttle.

there was a free airport shuttle that also dropped me down the rd a bbq place for lunch

transportation to/from airport, free continental breakfast, bar on site, next to an ihop, microwave/mini frig in room, and on a main highway with

the room was clean and there is a pool and a gym. staff was friendly and helpful.

nice clean room with a kitchen

the kitchen and everything that a fully functional kitchen has amazed me

great staff! laundry room and gym.

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

it is not a fancy hotel, but it does have a kitchenette that is very convenient

small kitchen space/counters

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in the laundry room and

kitchen floor and bathroom floor were both extremely dirty and need a deep cleaning

cleanliness,laundry facilities and helpful staff

went to wash clothes in the laundry room , the money got stuck in the machines and we had to hang clothes around the room to

they allowed me a late check out due to me running the marathon earlier that day

we had to go the the breaker box in the laundry area to restore power

free to do laundry, just bring detergent

nice pool area

there was no laundry

new with excellent facilities, especially the swimming pool area and the memory foam

pool guests, rude

winter couldn't swim in pretty pool.

pool could have been warmer

excellent breakfast, staff were very courteous.

pool

really clean excellent service nice breakfast

location loud. gym not maintained. not connected to airport.

didn’t use the pool (it was too cold/rainy) and never interacted with any staff, but the text messages assuring i

the locked gate made me feel more secure, and the pool area looked nice though i didn’t use it

i really liked that the parking is gated. felt very secure. pool is also very nice!

was nice, bed was comfy, wish i had been able to stay longer and enjoy the beautiful pool

the pool wasn’t clean from bugs and leaves

hotel is very clean, staff is friendly and helpful, great breakfast and shuttle is ready within minutes to get you to the airport

night auditor packed breakfast to go, for our early flight out

gym facilities can improve. the breakfast is just disgusting, seriously.

we took the free shuttle to the airport in the morning

laundry of the sheets need to improve, sheets did not smell fresh...!!!

good breakfast slept great

no shade around the pool…

great breakfast, friendly staff

also when we arrive, chemicals had just been out in the pool so we waited

front was awesome she really made check in a breeeze and she stayed on top of everything for our early check in

laundry on site

cleanliness of the room. located near restaurant's, and early check in time

if they had a kitchen i didn't know. wasn't inform. no coffee in the room.

clean room, big bed lots of pillows. kitchenette was very nice.

there was a kitchen sink, refrigerator, and microwave in our room

have a basic kitchenette with sink, fridge and microwave

for us - lots of cabinets and drawers; large bathroom sink counter for your own things; small kitchen type table with sink (separate from bathroom), plates, utensils, fridge, microwave;

the staff was super friendly and were even able to give us an early check in

clean, quiet, good value and an outdoor swimming pool!

the bar with outdoor seating place was a favorite for us and it's a great spot to catch public

the guy at the front desk/ bar was very welcoming and friendly

i loved the bar and the outdoor seating area

great smart tv and comfortable beds with a hot shower and you can’t beat having a bar and coffee in the morning in the lobby

very cute hotel in a great location. there is a good bar in lobby, close to good eat spots

pool was small but perfect for rinsing off the humidity

staff, comfortable and clean room, delicious warm breakfast, close to streetcar, perfect place to stay in new orleans

breakfast was disappointing

perfect location! breakfast was better than usual. linens were fabulous.

nice room, bed was comfortable, the shower was good, the breakfast had good choices, and the location was perfect

room had comfortable beds, was very clean, had a grab bar by the tub, keurig coffees and teas, plenty of outlets, 4 of each bath linen, most places we

breakfast wasn't much, price was double the normal price because of some festival that wasn't even

location was perfect!!! bar and mexican restaurant on-site. didn't eat, but sat and had a drink.

was extremely limited had nothing my kids would eat so still had to stop to get them breakfast some where else

there is a mexican resturant attached, but there is a fantastic wine bar just two minuetes walk away that does does fantantastic food and great drinks

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

was very friendly everyone we talk to help us out and bar tinder was the best people person

reminded about breakfast time or informed of what floor the roof top bar, fitness center, and laundry was located on, and there was nothing noted inside of the room

great complimentary breakfast

from the front desk supervisor who checked me in to the staff in place for the continental breakfast and every other employee i encountered

breakfast wasnt my favorite, i expected a meat choice .

we pre called to ask for early check in as we had been driving through the night and the guy on the phone told us we could

were really helpful, were able to facilitate early check in by upgrading at no extra charge and a slightly later check out at 1 pm again at no

no bar happy hour

there was a laundry room which was free to use

our room was everything, washer machine and dryer, kitchen and allud83dudc99

breakfast could have been a little better but it wasn't terrible.

the breakfast has some issues the laundry was not working as it should

only negative that i have is that the bar didn't have a happy hour on friday, the one day most people are looking forward to a relaxing

fantastic omelet breakfast bar

starbucks closed at 3 each day. gym facilities could have been better

it was my husband and i and our 3 kids but there were only towels for 2 guests

i love everything except they don’t have a pool and the bar wasn’t open

it was some young kids kicking our doors and running up and down the hallway

i had just left hospital and requested an early check in and understood this was dependent on availability

the sofa bed was perfect for my kids to sleep in

the gym was awesome!! the room was comfortable and the location was good.

comfortable luxury close to trolley. great gym.

staff was extremely rude the front desk clerk i inquired about an early check in bc my flight landed at 7am staff was super rude and didn't accommodate me

pool size but not a big deal at all!

location and gym was the nicest i've been to

pool kind of small & no full body mirror in entire house.

pool is nice but small, we loved the hot tub though

convenient location. pool and jacuzzi both clean and comfortable to use.

the rooftop pool and sitting areas were nice and clean

pool is outdoors and cold

so it was an extremely busy time, but we are typically accustomed to taking advantage perks of early check in and late checkout, which were not made available

no ac in the gym + long to get towels

restaurant had free kids meals

location and the heated pool possibility with early check in

the dining where kids eat free and the staff was excellent

the gym was nice and well-maintained

i was also able to do my laundry, as b we h ad been in colorado before returning to visit new orleans

the space and the room we had the breakfast the balcony

gym was ok

very clean room, all kitchen utensils, quite location and easy access to transport facilities.

i did not enjoy being on the same floor as the gym. folks working out at 6 am woke me up.

chose canopy because i enjoy having a restaurant and bar on site

very nice hotel for the price, loved the bar and restaurant

i was placed on the 14th floor right under the gym

also, i liked the bar they had in the hotel

i also loved how they had a restaurant and bar with a wide selection of wines for wine lovers

breakfast was delicious, and the restaurant downstairs made the whole experience even better - i

ppy hour

the building is so alive and fresh, staff was very welcoming and with it, excellent value, breakfast set up is amazing

we especially enjoyed the rain shower and the included breakfast on the veranda in the morning as well as the beverage and ice bar in the hallway with

we also liked that they had a gym

the bar served amazing and served affordable drinks

they have a 24 hours bar & it was a party every night

i love the room here, i had my kids with me and our dog. super pup friendly and so clean.

also liked that the gym was open 24 hours a day, and it has a peloton

was great but i guess i have to say it is a toss up between the perfect room and the hot breakfast buffet

was yummy and the kitchen staff were very diligent and worked extremely hard

hotel at night, the area was close to a park that had a lot of beggars that would approach your kids

need a bigger pool.

cleanliness, location, breakfast, gym, safety, spacious

the gym and pool were good

i loved the kitchen

pool, grill, outside shower, kitchenette etc

breakfast in the morning had eggs, potatoes, cereal, juices, coffee, bacon, etc and lots of table

in room 'kitchen' was a bonus

price and early check in

local bar next door, ruby’s across the street for home cooked breakfast

loved the pool room and bar great access to

front door can be challenging when you’re drunk & getting ice from the bar at night when it’s packed but this is just nit picking what others might want to know

even the bar staff was excellent

is right, it's set up like an apartment,it's quiet, the staff is friendly, there's an attached bar with pool tables, and the bed is comfy

the gym has all the basic equipment needed to get a work out in and is open 24 hours, which is most

restraint didn’t have no bun for burgers , we had to go look for food bar tender wasn’t available one

good gym at hotel

check in lady was rude no check out time given no information about hotel bar gym wifi nothing

no bar or dinner service; some issues with plumbing in the room, loud neighbors two nights

i have dirty laundry towels in front of my room all day and night when i check in and when i left

kids running in the halls yelling late at night

the spring break kids out of the hotel, or at least put them on one floor so as not to disrupt over guest

gym didn’t have to muchbin there to workout

able to spend the day with friends preparing for the game while still being able to rest with kids before kick

the pool and the gym and the games downstairs and the snack area

breakfast and gym

the bar downstairs was really good, with an excellent range of food

everything is modern, clean and they have a bar in the hotel and a pool!

everything is modern, clean and they have a bar in the hotel and a pool!

wifi a little slow, but really didn t affect our stay.

wifi consistent and easy to access

super comfy bed and good wifi

the gym needs some updating. equipment a little old.

from the front desk to the room service staff and housekeeping

loved everything else. breakfast on the go was nice, and employees were very friendly.

the gym was nice and clean

location friendly helpful staff excellent bar tender dawn was great giving us info on the

friendly staff, clean room and good breakfast.

gym is missing all weights from 10-20 lbs

the bathroom needs better lighting and they should have free wifi

very expensive, but still required to pay for wifi service. bathroom was very mediocre.

wifi charges, they really should be free.

you have to pay for wifi and it s 38 dollars a day to park your car there, and the beds are very small but it wa

wifi signal in room

bar is beautiful

the gym has good equipments, but no water or towels

options (even for purchase as your site shows bananas and muffins in the snack area), the gym was closed during operational hours and the pool was closed

had to climb two sets of stairs to get to the gym

the bar staff were also friendly and welcoming

hotel with a great cafe/bar downstairs and stunning rooftop bar upstairs

pool was a bit smaller than pictured

super early and they were able to accomodate us with an early check in, making our first day in the city

decent gym facilities

design, cleaness, locatiin, the top pool and bar , the gym!

free wifi

wifi and tv not working.

the wifi was bad when it came to using the keyless option through the app.

then either the wifi or cable service sucked

the hotel wifi was good to use but you need to remind yourself it's unsecured

room with small kitchen great location had private inner courtyards for guests (with a small pool) and outside sitting lounge overlooking st charles street trolley stop across from hotel

the kids loved the pool and hot tub

kitchenette was nice

i really wanted to utilize the fitness center and pool but they were unavailable, even though i received an email saying it would

very comfortable kitchen fully stocked staff very friendly