my room was huge and clean, the pool was relaxing

no breakfast. elevator floor needs replacing.

couldn't take breakfast to my room,so i didnt bother.

to airport with free shuttle at any time was very helpful, the free breakfast was nice, the reception manager was so

breakfasts are provided here, hotel room carpet could use a shampooing

ose to airport and car retail) and shuttle service.

breakfast was typical. eggs, sausage, waffles, cereal and an assortment of muffins and bagels.

the staff offered us the use of keeping our vehicle in long term parking with the use of shuttle transportation to the airport

staff and breakfast

appreciated the free airport shuttle, the room was clean & relatively modern

my kids enjoyed the pool and the breakfast

breakfast, outdoor swimming pool, comfortable and free airport shuttle, uber eats provides food at the door, big parking space,

kids loved the pool

best comfort bed and clean room. breakfast is about prefect many options

location loud. gym not maintained. not connected to airport.

kids loved the pool

hotel is very clean, staff is friendly and helpful, great breakfast and shuttle is ready within minutes to get you to the airport

a great place to stay with kids too that is away from the adult atmosphere of downtown

staff very friendly and welcoming. kitchen lady a little strict.

shuttle driver went out of his way to accommodate us

the pool was still closes :(

24 hour shuttle to airport good hotel very good rate friendly staff

bar tender was a gem

it was new, nice, and clean. pool was nice

gym

near airport with free breakfast and outdoor pool was open.

shuttle was on time and they all were very nice and professional

variety of breakfast . pool. to day it was by the airport , it wasn’t noisy at all .

no free breakfast offered

the breakfast

couldn’t sit around the pool

were not aware the pool or fitness center would be closed

i was in there and two kids just jumped in and stayed

the pool was loaded with kids so we went out to dinner

we had our football kids come down in the breakfast area to have a meeting a was interrupted telling us we had to leave

love the pool and the king size bed

only real problem my family and i ran into was the very pretty pool was not open for swimming

the pool have to much bleach in it for kids

pool was not opened until after 10 am both days

the swimming pool and the people who work there

the bar was closed

the bar and location

we were able to keep our car parked there and we were shuttle free of charge to the airport

very happy for the airport shuttle

clean , the pool & gym is nice ! friendly staff

good cookies! fitness center had everything that i use in my normal gym

free airport shuttle

the bartender and gym

lack of amenities due to pandemic (i wanted to use a hot tub or pool but it was closed)

thank you to the shuttle bus service man for getting us at the airport at 1am which that service is provided by the

complimentary breakfast was prepackaged muffins and fruit bars, limited oatmeal packets, and coffee

i didn't like there was no where to sit outside. no breakfast just coffee and no pool.

having a kitchen to full fridge, stove top.

there was no breakfast in the morning but granola bars and coffee

missing or broken appliances, zero water pressure in kitchen sink, less than helpful staff, charged an additional $100 pet deposit, and did not refund

did eat breakfast location cool i like it

the breakfast needed eggs and sausage!! and fruit...but it was better than nothing

because of the renovations going on no breakfast was being serve.

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room with washer and dryer and detergent luggage cart available front desk agents are

bathroom needs cabinet. no breakfast

the kitchen

we liked having the kitchen in our room

bed and pillows were very comfy and i loved having the little kitchen and the big desk with all of the extra outlets in our suite

the pool was dirty so we couldn t enjoy that amenity

the tv has several streaming services to choose from, the kitchen is small but fully stocked

nicest, cleanest room i've ever been in, and they had hot breakfast. loved it!

better breakfast

the gym, pool and basketball goal

kitchen, living room area, comfy bed, built in shampoo and conditioner in shower, and open shower

the staff, short time we had in the pool, and the nice size of the room!

they were able to accommodate an early check in

breakfast was not as advertised from the website

breakfast ended to early

nice neighborhood, friendly staff, and a good breakfast definitely are some of the key factors that i would consider for my next booking

they were also able to accommodate my husband's early check in

the breakfast was very good with many options and an extensive eating area

the breakfast was everything

the pool was nice

margie was an absolute delight and breakfast was good as well

would have been better to end breakfast at 10:30, also a better brand of sausage links..

it is not a fancy hotel, but it does have a kitchenette that is very convenient

the room size was and the kitchenette

big room, full kitchen. perfect beds. friendly staff

the kitchen had all the basic equipment one needs for a medium-length stay

cleanliness,laundry facilities and helpful staff

i like that they have both kitchenettes and laundry facilities

also, the pool was not accessible to guests

clean room, nice ac with good smell, clean kitchen and dishes

the kitchen

2/3 of the machines in the laundry did not work.

were exceptionally clean as well as the pool area and had a welcoming smell

didn't really eat breakfast until the last day

pool was terrible breakfast terrible staff spoke spanish and charged me double and have been trying

breakfast is been charged and you get 3 items! not even fruit!

the breakfast was bad. nice area though pool was extremely cold!

kitchen is very nice

thought we would have a variety of breakfast selections, but it was the same thing each of the 4days

need laundry a bit more

free laundry, breakfast, fitness center, pool, and putt putt

breakfast was good.....room fantastic.....beds very nice

pool closed

the pool

once again we reserved a pool side room, and was put in a room with a brick wall view

we have a pool and gym in the hotel

location, peaceful, beautiful pool are

the breakfast was delicious and even more the young lady that was the breakfast attendant/cook was a

the staff was very friendly and the breakfast was fresh and the staff there were just phenomenal

on the breakfast bar the apples didn't look good and i didn't like the powder eggs

i didn't do the breakfast but the location was great

i love the downstairs bar. plus the bar across the street was pretty cool.

laundry facility was horrible - no laundry detergent in the vending machine - only 3 compartments

kitchen was a little dirty

we loved the kitchen and large refrigerator, and since there was a full-size freezer, we were able to make ice

only thing can be better is the breakfast

i love that the rooms have a kitchen and we can cook our own meals

advertised pool table never saw one the elevators are very

the pool was closed the bathroom ceiling had a leak and no free breakfast.

cleanliness, fitness facility was not cleaned on a regular bases, bugs and dirty towels.

restaurant bar was wonderful so you didn't have to leave site for dinner and drinks

location, the beds was nice and comfrortable, nice up keep on the property, friendly staff, nice pool area

really nice place to stay with family. great breakfast..

booked room in october, but was given a small room in the other building by the laundry of the hotel, when i arrived on time with my disabled husband

nice and spacious rooms, a large and beautiful courtyard area with a pool

there was a guest laundry which was handy and the breakfast was good

beautiful pool and sitting area property also jas a laundry room

the spacious room and social gathering in lobby and breakfast.

was awesome, staff was awesome, the room was amazing, and the breakfast was awesome not what i

everything; especially the breakfast and the comfort of the bed

loved the fact that mary helped make the line go faster during breakfast by making a large group of children, that was staying at the hotel, waffles so that it

staff nice location clean quite large rooms very nice breakfast free parking happy hours in the evening for free to enjoy your drink and

they did have a restaurant and a snack corner, a pool, and gym area

they did have a restaurant and a snack corner, a pool, and gym area

excellent room, great views, clean, quiet and fantastic bar service.

friendly staff and the on site bar was neat

the family enjoyed the pool and the beds are very comfy and staffs are great

that the pool was not open your need to update your website

restrictions meant that the restaurant had a limited menu and the bar was closed

pool wasn’t clean nor heated, the carpet looked like it hadn’t been cleaned in years

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked intermittently, no fridge or microwave

they have a fitness center available on the 5th floor with all working equipment

we arrived about 3 hours early and was easily able to get an early check in

it has a very nice complete gymnasium with stationary machines and free weights

noisy family underage kids in room unsupervised, reported to front desk

room size and amenities(pool, food, gym)

the facilities are very nice - our kids loved playing near the fountain

i likes that they had a pool .

staff accommodate me for an early check in due to my long drive

the pool was closed

pool was dirty

no elevator and breakfast wasn't much. we went to a gas station for that.

good breakfast, pool available, friendly and helpful staff, mini fridge in room, comfortable

breakfast and breakfast staff very sweet and kind.

ice maker broke down and guest laundry present but out of order

the free breakfast was exactly what we ordered, hot and delicious

no kitchenette

good ambiance and with a laundry facility . excellent

laundry on site

cleanliness of the room. located near restaurant's, and early check in time

if they had a kitchen i didn't know. wasn't inform. no coffee in the room.

free to do laundry, just bring detergent

they allowed me a late check out due to me running the marathon earlier that day

went to wash clothes in the laundry room , the money got stuck in the machines and we had to hang clothes around the room to

we had to go the the breaker box in the laundry area to restore power

new with excellent facilities, especially the swimming pool area and the memory foam

there was no laundry

nice pool area

the swimming pool was good

the pool was nice and lit up

i really liked that the parking is gated. felt very secure. pool is also very nice!

the locked gate made me feel more secure, and the pool area looked nice though i didn’t use it

was nice, bed was comfy, wish i had been able to stay longer and enjoy the beautiful pool

didn’t use the pool (it was too cold/rainy) and never interacted with any staff, but the text messages assuring i

the room was perfect, spacious and including basically a kitchen, as well as the great private balcony

hotel is decorated very nicely and the room had great facilities including a kitchen area with microwave and fridge

the pool is kind of small, but we were the only people in it, so it was nice

i had to charge my devices in the kitchen space

for us - lots of cabinets and drawers; large bathroom sink counter for your own things; small kitchen type table with sink (separate from bathroom), plates, utensils, fridge, microwave;

breakfast was a generic hotel breakfast

the pool wasnt opened.

only thing i didn't like was the pool wasn't open and that was one of the reasons for choosing this hotel

close to pool hall an easy to find at a good price.

the breakfast was excellent

accommodation has a bar and small graden where you can have your drink or coffee

very cute hotel in a great location. there is a good bar in lobby, close to good eat spots

the guy at the front desk/ bar was very welcoming and friendly

i loved the bar and the outdoor seating area

the coffee at the coffee bar was pretty bad.

breakfast wasn't much, price was double the normal price because of some festival that wasn't even

staff were so friendly and helpful; room very comfortable; nice complimentary breakfast.

parking free breakfast. the rooms are amazing

the hotel was very quiet, which was especially great so that our dogs wouldn't bark

had restaurant and bar with indoor outdoor seating attached to hotel

breakfast, trolley was across the street

breakfast was disappointing

the pool was fabulous

the gym is gross

didn't have a gym and didn't serve alcohol

kitchen was huge and well stocked

we just returned from a cruise and had some laundry to do the laundry room was nice and the machines worked great

breakfast was perfect with lots of selections

and helpful staff, very good hot breakfast and the canal street car is right in front of the hotel

mike at the bar is the coolest

location was great , walking distance to everything that i wanted to do on my trip eat, casino, live music, shopping, bourbon street

breakfast selection

the breakfast was great, had just what we needed

they weren’t serving breakfast but that’s not the property’s fault.

waffle maker at the breakfast station didn’t heat the waffles enough and they stuck to the cast iron

the front desk clerk, the breakfast , the location to our family in des allemands..

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

we made use of the gym which wasn’t great, but more than adequate

suite was just excellent, it had plenty of space, tables, a large kitchen, dishwasher, laundry and all you would need during a short stay

gym and pool excellent

comfortable, very friendly service, good breakfast, generous amenities, free water supply, self laundry room, good

has a rooftop pool and gym also

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

they said gym facilities

room had plenty of space and included a kitchenette

fantastic omelet breakfast bar

this hotel offers a complimentary, continental breakfast that exceeds expectations

pool was great

long wait time for elevators, air conditioner in room was not cold, was charged a $50 early check in fee (wasn't made aware of this fee when i called the day before to inquire about

comfortable luxury close to trolley. great gym.

beautiful hotel with lovely pool area and great bath products and service, fabulous location

loved the gym and the city views

nice bar to wind down at the end of the day

missing a pool and maybe somewhat more equipped gym

a restaurant and bar on location was great but it would have been a bonus to have a fixed rate for guests

the gym equipment (free weights) were broken

no bar or dinner service; some issues with plumbing in the room, loud neighbors two nights

community rooms (gym, pool,

no overflowing trash bins in the laundry room or the vending machine area

gym was nice and clean, i used it 2 of my 3 days

the front desk staff, to the concierge, security, kitchen staff, and housekeeping, everyone was very friendly and welcoming

restaurant had free kids meals

the early check in was great

no boxing (sports) at bar no live music

the bar great atmosphere

the comfort, friendly staff, and breakfast.

was premium, i wanted to be close but still a tittle dar from the night science because of the kids

the rooftop pool and sitting areas were nice and clean

pool is nice but small, we loved the hot tub though

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.

there were board games for the kids and the pool area was beautiful

kitchen was perfectly equipped and the washer/dryer inside the apartment was a game changer for kids

the room was an appartment, karge living room with kitchen (alll facilites: washing machine, microwave, oven

the gym was nice and well-maintained

the gym is way too small

comfort and size of the room with the full kitchen was amazing !

i was also able to do my laundry, as b we h ad been in colorado before returning to visit new orleans

helpful staff, spacious room, laundry self service; cooking facilities, near amenities, great neighbourhood

i really wanted to utilize the fitness center and pool but they were unavailable, even though i received an email saying it would

they had all the utensils one might need, and even supplies like dishwasher detergent and laundry detergent

the facilities were very good and having a kitchen was very helpful

room with small kitchen great location had private inner courtyards for guests (with a small pool) and outside sitting lounge overlooking st charles street trolley stop across from hotel

a room service is not speak enghish

very nice hotel for the price, loved the bar and restaurant

the bar well equiped

room service was fast, room was clean

chose canopy because i enjoy having a restaurant and bar on site

noisy air condition, location too far away from cbd, no gym

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

love the style and the rooftop bar is beautiful

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant is amazing and the rooftop bar was an

no on site gym.

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

breakfast the next morning was just what we needed

i also loved how they had a restaurant and bar with a wide selection of wines for wine lovers

aesthetically pleasing environment

and restaurant/ bar down stairs

hostress aria, to sammy, our server who gave us excellent recommendations, and our wonderful breakfast server taylor

breakfast and gym.

we did use the laundry room and it was super convenient for us

cleanliness, location, breakfast, gym, safety, spacious

need a bigger pool.

within walking distance of french quarter, football stadium, and casino

gym equipment didn't work

the walls are thin so we could hear the kids yelling at the dog at 7am in the morning

bar downstairs

was up to date, loved the check in and bar area

some facilities could be better. gym, elevators, etc

price and early check in