lovely halpful staff, delicious breakfast!

breakfast was made to order and excellent

location is great. staff very helpful. breakfast was included and very good.

water tap on the bathroom sink took an extremely long time to produce hot water, and yet the the spa tub (which i was so happy to have) only had hot water - scalding, and i could not use it

the hotel was charming, staff were really helpful, the breakfast was great, and the location - right in the historic center, but still quiet - was perfect

the breakfast was delicious. i really enjoyed the fruit.

breakfast is simple but good

continental breakfast included

continental breakfast was satisfactory. very centrally located.

breakfast was good

and jogged around the lake, had paddle boat races, kayaked, played basketball, ping pong and pool, swam in the lake and pool and enjoyed the jacuzzi

the road in was horrible. the walk to restaurants, pool, and lake are dangerous.

the location, style and breakfast.

friendly staff, great accommodations and love the complimentary breakfast

more breakfast options would have been appreciated

during the night it becomes noisy because of the bar that is in front

beautiful, clean, great location, great breakfast

the details, everywhere you look there is something cool, you can play pool, breakfast is simple but tasty, there were no people we had the place for ourselves, they got

beautiful hotel, room sparkling clean, location perfect and roof top pool and bar was everything

i was very excited that there was a hot tub, or a spa jacuzzi in my room

night parties on the pool deck were a tad irritating since our room was just below but quieted down once i turned on the

it from the main room) but nbd, there was a private bathroom just up the stairs by the green pool

the rooftop pool and bar was spectacular, i loved the amazing selection of cocktails by the incredible experienced bar

josh (on site manager's) were great, from early check in,

guests weren’t allowed to bring friends up to your kitchen apartment for a meal

for room with a kitchenette been charged 3000 pessos for 10 days and then 1800 for the last 6 days

like that there were no general kitchen facilities and that rooms in the upper floor had either sporadic or no wifi

enough to get the most awesome type of room that didn't just have a balcony but it had a outdoor kitchen dining table lounging area all on this patio

worst was the wifi

no tv and wifi never worked at all! shower was very weak so didn t use it.

wifi almost never worked, had to use up my own prepaid card for important work on the internet; one

wifi doesn't work in the room

could not get wifi in room

breakfast was simple but nice upstairs with a little view of the ocean complimented with fresh

location was great, breakfast was simple but lovely

the outside area looking so runned down and dirty/depressing looking:( also the ceilings in the kitchen and bedroom were cracking into pieces due to lack of ventilation and humidity

the kitchen was very nice, clean and well equipped

the cleaning service was excellent. the breakfast was good. and the staff was helpful and kind.

they accommodated us for an early check in

hotel located in zona romantica with a great pool area

great swimming pool

the pool could have been a little cleaner.

great staff, excellent pool!

very much appreciated the early check in and late check out

very much appreciated the early check in and late check out

the room did not have any wifi the room was very small .

wifi was pretty fast

the wifi was terrible. i had to go the lobby to get signal.

poor wifi, no hot water, tv didn't work

very comfy beds, strong wifi and aircon

there is a nice terrace with a small pool

the pool was filled with algae and then closed

noise, unsanitary green algae pool wigh crumbling concrete walls and floor,,

pool looked awful

the listing also shows a pool, which hasn’t even been built

wifi was terrible

wifi never worked

despite, just about everyone at the hotel complaining about it, they never managed to get the wifi to work

good wifi there

2) was spotty

loved that there was a mini fridge in the room, plenty space for luggage, we did not swim in the pool but it is nice, the manager gave us our room right away even though it was early for check in,

coffee in the morning, full kitchenette, ac, clean pool.

the pool is also clean and perfect for kids

perfect location, great facilities specially the swimming pool

and is so nice to see the locals swim with their children in the pool

love the area by the pool.

pool was drained

there is a swimming pool, a kitchen, and plenty of space to relax

the pool wasn’t picturesque, we enjoyed reading and relaxing on the terrace

small rooftop pool with a nice patio with access to a communal fridge/microwave etc

mbbells and machines), albeit old

the room under the pool area

beautiful facility, pool, and room

the gym has basic cardio equipment and weights

24 hour gym access, several pools, nice on-site restaurant

the roof top pool, hot tub and entertaining area was unreal

common areas - while the main draw is the fabulous rooftop terrace/sun deck with near-infinity pool with spectacular views of all of puerto vallarta and the bay, there is another deck one level

food and the attitude of the kitchen and service staff , specially jose the chef and edy the waiter and the cleaning lady dios

the roof top pool is amazing

breakfast is delicious and on the private terrace and costs us pennies on the us dollar

breakfast was good especially on our terrace and location was fine

the continental breakfast that was included with the package was not that exciting.

the food we enjoyed

tasteful decorations and the view, the welcome drinks of margarita and wine, the pool, the restaurant iguana with the most wonderful view, the spacious room with tile floor, the

eakfast, dinner, drinks) were excellent from a quality and taste standpoint, and importantly,

the tile around the pool could use some tlc.

the sister hotel was a fun additional perk with it's rooftop pool

lovely courtyard with pool

we loved everything about this hotel. great art. great breakfast. sweet pool. perfect cat.

pool is small but will cool you off

there is a pool and an 8am breakfast on the roof and both are excellent

breakfast,location,room was exceptional.the lady who cleaned my room done an exceptional job.

location, cleanliness, and the free breakfast were great

breakfast was the only downside

i arrived i was denied the early check in that i had requested

breakfast was fine, but the staff, fabiola and the girl at night were very accomodating

the rooftop, lounge and infinity pool are beautiful and the view is breathtaking

lovely pool and breakfast area, good breakfast

my bathroom sink was a bit clogged. they should really serve eggs with breakfast.

pool on the rooftop is lovely but quite small but generally the hotel is quiet

breakfast was not always available. some things were not consistent

was construction ongoing in the casino behind the hotel in the area directly below the patio

breakfast was good we ate there each morning

my room is next to a casino so it is a bit noisy at night sometimes

the location, the staff, my one bedroom/ kitchen/ balcony accommodation

consistent with past experience. wifi works great, which is key factor.

very friendly staff. good facilities and wifi. quiet. good central location..

super relaxing, very nice staff, and amazing wifi

location the first 6 nights when i intended to work mornings had

friendly staff, nice room and good wifi. river view was a plus.

wifi strength and ample hot water

wifi was very variable and mostly poor.

wifi was weak

we did not like the room on the second floor due to issues with the wifi signal being weak due to rebar in the cement walls, and the hot water tank was not on, the

i couldn't get a wifi signal on the second floor.

amenities the hotel offered, multiple swimming pools, good breakfast, comfortable rooms, chocolates every night, the location, the restaurant, during your

the property is beautiful and great. the staff was great, delicious breakfast.

if the pools were heated :)

beautiful gardens, swimming pools and antiques to admire

sense of space, privacy. charming staff, wonderful breakfast. beautiful and peaceful.

the pool is really beautiful

was great awesome people especially carlos

would be: food - buffet food was great, but we would have liked a little more variety, bacon at breakfast, and sweet snacks during the day by the pool or easily accessed outside of the buffet

eduardo at the adult pool was amazing at taking care of us during our week-long stay

-the spa was nice, but the shower at the spa did not produce hot water

the wifi is not to good...

the wifi was a bit spotty

also the wifi was not great

clean, with comfortable bed, balcony with ocean view, and everything worked well - hot water, wifi, television, air conditioning

wifi in my room is terrible and i have to leave the room to have internet access

location, pool area

excellent location, comfortable bed, and good breakfast included in rate.

the open air restaurant was nice for breakfast

the free light breakfast can be extended to a buffet for $5

we like the option to change the free breakfast for a paid buffet within the hotel.

the pool is amazing. location of property is amazing.

to sights, proximity to beach (basically right on top of it from roof deck/breakfast/pool), central jump off point to grocery (ley), malecon, shops and great restaurants

the view from the rooftop pool was lovely

the rooftop pool and lounging areas are amazing

rooftop hot tub and infinity pool

pool closed at 4 no bar

plunge pool to cool off

a supero dinner most romantic hotel i ve ever stayed at pool closes at 4 tho and there s no bar but staff will go out of their way to accommodate

staff was very accommodating for my late check out

would be fantastic if the hotel had a pool

it was not breakfast it was fruit and bread but for me it was more than enough to start my mornings and then

the breakfast was fresh and fulfilling

i used the pool throughout my stay because i really love the view from the rooftop

the view from the pool deck is breathtaking

breakfast was basic, but it did the job if you wanted it

unfortunately, we got put next to a family with kids who watched tv on blast, yelled, screamed and whistled til 1am

the furnishings and decor were charming, the bed was super comfortable and the kitchen was well stocked

the gym is well equipped, and although we didn t use the spa, i will next time

the room was extremely clean and comfortable with a full kitchen

you couldn t order a burger for dinner in the restaurant but you could from room service

wifi was 100%, full bars even on the beach

bit rocky, so swimming can be a challenge at times when the waves are larger but there are two pools, one of which is an infinity pool overlooking the beach

to make matters worse, one of the days we were there we ordered room service and specified that i wanted the meat on the burger well done, the burger meat came in

can t forget about paul, one of the pool attendants, who goes above and beyond to have fun

was not good room service took long time breakfast food orders also took a long time , juice was not kept cold

the only miss is the breakfast it was terrible

it has nice sized bedrooms, full kitchen, and the rooftop view is insane

location, friendly helpful staff, pool

is superb right at the start of the south end of downtown puerto vallarta opposite the beach, el barracuda beach bar

so eat at one of the other restaurants and enjoy the rooftop pool and the amazing sunsets

the rooftop was amazing and george the bar tender is an amazing mixologist and a wonderful person

great value for location. clean. quiet. nice rooftop pool. staff was super helpful and friendly.

- everything from checking in, to the morning coffee, to the maid service, to the rooftop bar was pleasant

only thing would be to have a bar on the roof. they used too but it wasn't open.

the room, the view from the roof and the fact is adults only

staff is super helpful & able to assist if you need to book a tour of day trip activities pool & courtyard bring guests together & it's a great value as

it was a comfortable hotel with pool access

beautiful patio for morning coffee and nice pool area

the swimming pool not being heated.

i love the pool

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay for the service or attend a sales presentation to get 3 connections - it

room is quite spacious, amazing view, great pool service.

english in writing only 2 tv channels in english slimey slippery pool below subpar food no microwave in rooms coffee maker was broken part of shower didn't work

we reported it to the hotel immediately on monday when we came back from the pool in the afternoon

excellent pools and pool animation

the pool was wonderful and the poolside margaritas were delicious and a good price

property is small and for adults only

breakfast was limited

the morning breakfast was just what we needed and it was nice to come back to a cozy room with good amenities

coffee and strawberry biscuits for breakfast were a treat

the pool was great! and the suite was everything we needed!

everything was good, the pool, the apartment...

he upgraded me to poolside and no stairs

there were some bits missing from the kitchen but provided upon request

pool was great

isn't all

wifi is very bad and the the tv super small normally i don t use the wifi but i didn t have a

no wifi in the bedroom no windows in the living room

wifi speed was slow

slow, inconsistent wifi.

wifi sucks, off most of the time

clean, staff was incredible, location could not hve been better. great a/c and wifi.

however the wifi is lacking at points with no reception at the nice computer desk or tv

good wifi and numerous cable channels

wifi was good and plenty of cable channels of tv

compact apartment with full kitchen

location, well-equipped (in apartment laundry was particularly appreciated

it perfect little boutique hotel so close yo everything such a wonderful neighbourhood, great pool on the top floor

was close to the beach had a great roof top with the pool

location, huge room with full kitchen and laundry

location was excellent and wifi was very good.

bed exceptionally comfortable, large bedroom, water pressure great, free wifi worked well

poor wifi.

of fresh water provided daily; also a television with channels from all over the planet; good wifi signal even upstairs on the far side of the building

excellent location, comfortable bed, good wifi. very clean

the wifi was going in and out sometimes. but wasnt too bad. thats about it.

they should have a wifi booster there so you could get connected

the wifi was not

eviously

smaller beds, wifi was not reachable beyond the front door, washroom door did not close, washroom so tiny my

our room was large with a well equipped kitchen, large living area and separate bedroom with a balcony

we enjoyed the pool and the hot tub and the view terrace on the roof

the room was great- a little couch area, teriffic kitchen, amazing shower and best of all, the hot tub

great pool and comfortable room with a good location in the zona romantica

the kitchen is useful, i was surprised about the washroom and second bathroom which was very nice to

problem with getting wifi in the room. had to go to lobby or pool level.

wifi available in patio/lobby only, but the area is so nicely decorated and pleasant to seat there,

no wifi in rooms

wifi isn t the worst, but each room will have a variation of wifi strength

wifi was iffy at times. need a stronger signal for business people.

it's also spacious and its pool and hot tub are also great too

not enchants or loungers by small pool

they accommodate everything with a smile and the rooms and pool area are superb

nice infinity pool & jacuzzi

a nice infinity pool and jacuzzi

ordering room service was easy breezy

service of the bar and wait staff was top notch

the spa was very nice

also, all of the shows were at the dreams next door which was ok because kids can't go to secrets, but there could have been some kind of entertainment at the resort

we first arrived it had a timeshare feeling of trying to get you to go to a special breakfast and be part of their club

wifi was only available in the lobby.

having problems with wifi

no wifi in the rooms

they also had wifi in the room as well

place only has one fault - no wifi in the bedrooms which is a huge inconvenience to myself and by the looks of how many people

are dead bugs stuck on the counter near the bed and on the kitchen counter and the wall

very nice pool

staff are friendly and accommodating. hotel had everything i needed as well as a roof pool!

around rooftop pool extremely slippery with wet feet

it was not the suite that i booked; however, it was still ok. we loved having a kitchen.

was clean and comfy location is very good - close to the beach and main restaurants small but ok gym room pool is nice too breakfast is very good but i found it a bit

the roof top pool was always clean and well maintained

very clean. small swimming pool is perfect

the rooftop pool was small but had ample sun lounges and tables

was no towel and water in the gym room but you can take it from the room

tv and wifi

wifi was a little iffy in the room. shower was warm-ish but not hot.

no wifi

wifi is spotty since it's shared one per floor. the pool area isn't as great as the photos.

wifi connection constantly went in and out

the only issue was the wifi was not very strong in our room. the kids were a bit sad about that.

horrible wifi and a non existent towel service

not that bad, wifi was easy for me to connect to, very difficult for my partner

wifi and fridge in the room did not work

the wifi didn't really work

pool towels on the small size

close to beach. nice staff. nice pool. kitchen, wash + dryer. great shower temp and pressure

ac only in bedroom so the kitchen and living room get a little warm

we had pool level which was nice but did not get the ocean view.

the pool was maintained and so was the rest of the property

breakfast buffet was great.

pool, drinks, dining choices, room and friendly, attentive staff

very long line for breakfast buffet

i was a little hesitant with it not being adults only, but the kids have their own pool and play area

food was excellent, bar servers were top notch both inside and out and the concierge people in the premium club were ok

room and wifi very good

the wifi works very well

wifi was really slow

room service was good

wonderful room service

breakfast quite good

the second day we saw the kids and everyone having fun in the other side

the pool was great- until it had too many people in it and noone monitoring the cleanliness (kids throwing food in pool)

didn't like kids in the adult pool.

i liked that mostly it was families that were there with kids and not too loud

also enjoyable is the patio and pool area

no amenities at hotel but pool

the pool was so tiny and similar to a baby pool

-a holiday and only security guy to give me key but didn’t know about anything else-no remotes, pool towels, internet info

no remotes provided the first night including a/c, tv or safety deposit no instructions on where pool or any other amenities no water or dish soap or paper towels in kitchen just had a really

the rooftop spa and area and view is very nice

hotel stayed a family of five with three kids very safe and comfortable

rooms and food areas were excellent. hallways and pool area were not clean

te bed is amazing, the stuff, the pool... everything is amazing.

dint work very well the bar on the beach is expensive and the guys is so bad servers

the roof top bar/restaurant and entertainment was fantastic...beautiful view with a pool!

shows on the rooftop bar were great

the wifi doesn't connect. bad connection

the wifi was good if you sat by the pool, intermittent in the

wifi in the rooms was hit and miss, it worked well at the pool area

wifi is iffy at times and doesn t work in all rooms

extra charges for wifi and water after a number of days is petty

they had to empty and make repairs to the pool while we were staying there…

the rooms are nice, and pool area is divine

had the hotel for ourselves, we could enjoy the pool and jacuzzi to the fullest and had the staff's full attention

incredible views from any room and the infinity pool is beautiful

spacious room with kitchen amenities and close to everything a traveler may want or need in puerto vallarta

the pool area was awesome

kitchen was very basic - i didn't use it but there were no utensils or kettle and it was old and

shampoo or conditioner, with a kitchen there was no dish soap, cloth or towel

breakfast is good but isn't not a big meal

very clean the linen were spotless almost new changed every other day great court year patio and pool

cleaness place, and pool

pool was good. staff was very good. some traffic noise. bus outside. they'll call uber for you

the pool was quiet and relaxing

quiet at night, great common areas, lovely pool area, good internet, friendly helpful

good wifi

wifi is fast

i wasnt given any information about the hotel or even the wifi code when i checked in

wifi was not working well, but not sure if it was the hotels fault

no coffee in the room terrible wifi food was just ok