the breakfast is delicious, beds comfortable, and hotel concept very cool

the breakfast was nice as well although it would be best to have different food on the menu to rotate

bed was comfortable breakfast was fantastic

the included breakfast was

at the reception were very helpful, assisted me with luggage and with sending my clothes for laundry

very clean. close to airport. small but functional room. parking

it’s clean, near the airport, swimming pool, breakfast

there did not seem to be any water in the pool bathroom for flushing of hand washing

the breakfast is delicious and there are lots of choices

they had a breakfast and free internet

room looked at the pool would have preferred a better view

wifi sucked

wifi was good as well

i found the room to be modern and well-equipped with great wifi

facilities were clean and bed was comfortable, wifi was fast, breakfast was good.

the wifi was also fast

filling continental breakfast

breakfast included could be better.

no bar fridge, but not a big deal.

slow service in the bar area

the breakfast is wonderful with lots of choices

located near airport, clean facility, great wifi, comfortable beds

nice pool, clean room, great room service

breakfast should be included for the price and need a better breakfast selection

breakfast was great!! better than any other hotel i ve stayed in ever!

mannered, they allowed us to keep our luggage a few hours in their luggage room, they allowed us late check out without extra fees no issues at all

great wifi

food wifi

wifi often did not work

wifi only accessible in room and only on certain devices

wifi spotty

the rooms are quiet but unfortunately the very nice little private pool area is disturbed by loud truck noise

the water park for the kids

if you're staying in the room during daytime it will be a little noisy, in daytime we are in the water park or traveling around so it doesn't bothering us

very fun i loved the fact the water park was included with my stay

breakfast included

wifi was great throughout the resort

great place to get away and relax. spa is awesome!!

th spa on

further, i didn't like the private pool area set up at all

nature of resort equates to large availability for cabanas and pool chairs

the hotel is good if you are staying for vacation - food all included and nice pool.

ate at the marina side buffet restaurant, and found there were sufficient options to meet our breakfast, lunch and dinner needs

portion size at the restaurant for breakfast could be a little more

also the grilled meat station at dinner and taco station at breakfast

i just think they could have changed the hours of the lobby bar to open earlier and provide a bit more service for people sitting at the lobby lounge

check-in took way too long. restaurant and bar area was not open during our stay.

the pool was cold

pool was super close to the room for easy dips, and the gas station nearby was handy for snacks

the 3 days i was there someone was alway vacuuming the massive pool

it has a lovely pool area (that we didn't take advantage of) with a swim up bar and a little cantina style restaurant (we chose to uber out to another restaurant)

beautiful lobby and nice gym. the breakfast was good. friendly staff.

the breakfast served was always warm and carefully curated on display

breakfast was awesome, it was the best i have ever seen in any hotel so far

breakfast was slow to get set up

breakfast was excellent every morning and staff was very welcoming.

the hotel is clean, wifi is good. very good shower, good breakfast and decent coffee.

wifi was really poor in the room. basically unconnectable

but clean wifi was intermittent for video calls a-la-carte breakfast may have better

location, wifi. pool

wifi worked perfectly for whatsapp, emails, and social media

good food and drinks, great bartenders, perfect location, beautiful beach and great pools

restaurants were good for breakfast, lunch and dinner - open all day long

the water needs to be pumped at a much greater volume from the inner pool to the ocean pool to prevent all the junk from collating at the beginning of the river

breakfast was absolutely wonderful.

pools are fantastic

we ate chilaquiles for breakfast daily with beans and eggs

too expensive spa and laundry services

they were inconsistent about closing times , on some days bar on beach open longer or closed early, same as bar on hotel

being splashed by kids while reading my book… kiddo scream crying every night to bed

the pool was the perfect temperature

the wifi was terrible and some restaurants food wasn t great.

the wifi was decent

s are old and the hdmi ports were not working), the wifi was mostly stable

only had some issues with our tv

no wifi in rooms.

pool, only kids pool open, food was not very original but good baking's, many equipment in the gym did not

this place was really nice. it was clean, large and right on the beach with a beautiful pool.

pool should stay a open a lil later

pool and restaurant velas

at the pool was a lil rude this time the buffet was out of food empty trays no breakfast omelette only

also i wish they would include wifi

wifi was bad. tv reception too. the rest was very good

menu in restaurant large clean pool, comfortable loungers, comfortable beds in our room , strong wifi, lots of hot water, close to many restaurants, close to 2 shopping malls and large grocery

wifi very poor

the room was so spacious and we had a great view of the pool and lush grounds

wifi sometimes was always shuting down so many using it i suppose flooring in main lobby was

wifi is $10 a day or gl with service

extra charge for wifi in 2018 is a bit too much.

i didn't like that they charge $10. a day for wifi.

wifi is very poor, we couldn t use it the way we expected

free wifi

wifi and the view from my room was excellent

had to work for a couple of days and wifi was working perfectly fine from room and even from terrace

no microwave and fridge. very slow wifi.

property had free wifi, and was above the shopping mall.

good wifi connection and all rooms were well equipped

design, cleanness, air condition, wifi, rooftop pool with bar.

staff were incredibly friendly and accommodating, the wifi was perfect, and the facilities were beautiful

strong free wifi

wifi was perfect and strong and there is a business center

door guests would come in after 1 am and had young kids screaming at 2 am when we were trying to

great food ( esp breakfast) and view in the two buffet restaurants

we are not pool people but my wife fell in love with the “tanning area” at the end of the pier which for

the the gym is a mess u can’t use your key to access because there is a control access and the person who

nice views, gym, spacious pools, great walking to malecon, good food, early a.m. coffee

wifi, superp service, staff are great hosts, beautiful place for having breakfast (in front of a (+)the view from my room, the chula vista breakfast buffet, wifi (-)wifi is not good (-)wifi - terrible everywhere on premises, inside or outside (-)noisy entertainment; not much peace - the beach area is crowded, the beach beds not comfortable - wifi does not work anywhere apart from lobby (really

maybe a little more activities for 8-9 year old kids.

the kids activities were nothing fancy but just with my 3 year old needed besides a pool and a

front of a lawn which opens to the sea), excellent clubhouse

ilaquiles) just for me every day

we were short a few pieces of cutlery in the kitchen

such a treat having a full kitchen should one decide to cook

there were some bits missing from the kitchen but provided upon request

there were occasionally noisy children in the pool, but no noise at night at all

beds were comfortable and ac worked great and a bonus laundry room to hang your wet towels and bathing suits but no laundry on site

also only a short cheap bus ride into town which our kids loved

you are picky about being near a pool or having beach access be sure to mention it

may be wrong but i have not seen any playground for the kids

ocean proximity is wonderful. the kids love the numerous pools and i enjoy the jacuzzi.

the room we got was awesome with amazing view on the pool and beach

bar tenders wouldn't give me more than a glass of ice

but the best thing i liked was the custom omelettes at breakfast

staff, good options for breakfast, lunch and dinner

2 pools with bars

staffs at the hot pool beach never came to us asking for drinks or snacks but did pass by other guys and served them

my requirements were, pool (check) air conditioning (check) private bathroom (check) and close to the beach (check) this

closing pool at 10

cleaness place, and pool

pool was good. staff was very good. some traffic noise. bus outside. they'll call uber for you

quiet at night, great common areas, lovely pool area, good internet, friendly helpful

wifi is iffy at times and doesn t work in all rooms

wifi was lagging a little, going on and off

wifi spotty bed hard, ask for foamy bed was more comfy

the wifi was good if you sat by the pool, intermittent in the

wifi in the rooms was hit and miss, it worked well at the pool area

good breakfast , omelettes, fruited etc

always a chair available by the pool or beach

that you cannot have food on sea zone or pool zone

breakfast was wonderful! i also liked the entertainment every night

screaming kids by morning and screaming drunk youth by the afternoons

there’s only light breakfast

rooftop pool, sitting areas, staff

i wish the breakfast had tropical fruit and more varity

everything in kitchen was portable

guests saving chairs around the pool.

pool, drinks, dining choices, room and friendly, attentive staff

the spa was very overpriced

main buffet was good for breakfast but poor for lunch and dinner

spa prices were high and it was very loud until 3 am because of the acoustics of the hotel

had an amazing swim out room into a private pool shared with only 4 other rooms

ordering room service was easy breezy

spa was a bit pricey, as well as the laundry services

would patrol the resort during the day and try and upsell for many things at the resort like spa services, dining reservations and liquor

room service on the app did not work.

grabbed breakfast everyday in the market cafe and it was great

hotel, very hip and modern design with a great pool area

the pool wasn’t picturesque, we enjoyed reading and relaxing on the terrace

there is a swimming pool, a kitchen, and plenty of space to relax

love the area by the pool.

the pool area and terrace were lovely-- tons of places to sit in the sun or shade

drainage and they need to be more careful with the people who leave drinks unattended around the pool as well put some signs of don’t smoke as many families are there with kids

loved the swimming pool

restaurant on the roof with swimming pool and on the main floor there’s another restaurant along with the bar and live music

location! breakfast was great. would go back, the beach was amazing!

nice little market on saturdays, other markets close by, we had a nice buffet breakfast included and it was very nice

everything, except poor quality wifi.

wifi seemed consistent

slow wifi

wifi, poor check-in and check-out process

was no wifi in our building

breakfast was great although waitresses and waiters and cooks are very friendly

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast restaurant

lovely beach, great pool and very nice room

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast restaurant

we loved the vip feeling of royal, with access to bar with better liquor, vip pool and beach booths, vip check in with welcome drink, and vip

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay for the service or attend a sales presentation to get 3 connections - it

we swam daily in their big warm pools and enjoyed many of their feasts and entertainment

pool area was disgusting and extremely crowded, we couldn t stay at the hotel during the day

pros: rooms are service were exceptional; beach access; beautiful 2 pools; great restaurants and food; walking access to downtown and local restaurants cons: i've

room is quite spacious, amazing view, great pool service.

pool water too warm

entertainment staff was great they kept the pool fun with activities but were great when you just wanted to relax

and with lack of beach seats, the smoke that is coming from the pizza place is affecting the kids pool, too much noise of music at noon (difficult to sleep) and sometimes at night until 23:00

was small and had a poor layout, adult pool was full of kids, construction noise was constant, food was not good, staff kept bothering you to do a time

pool, restaurants and staff were excellent

clean. large pool

the pool at the property is nice and relaxing and the snacks bar by the pool was an added plus

really liked the pool and the owners and the staff

awesome pool area and patio, good air conditioning

wifi was 100%, full bars even on the beach

my favorite was the hot tub on the balcony, 24 hour room service and the bar tender arielo and enrique

was not good room service took long time breakfast food orders also took a long time , juice was not kept cold

drinks oredered through room service took one hour to get

service of all the staff, all the restaurants have amazing food, shotout to paul in the pool that make our stay very pleasant, also the concierge that help me to plan all my marriage

the care takers at the kid s club were great with the kids and did an amazing job keeping our son entertained for a couple hours each day

buffet is a bit repetitive but we only ate there for breakfast and dinner once

my husband and i got away for a few days

uess services) and fernando mendoza

the spa treatments were absolutely wonderful

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard all night - large balcony - the hotel

very much appreciated the early check in and late check out

very much appreciated the early check in and late check out

the pool bar is great & the bar tender made me fabulous pina coladas

with beautiful views (on ocean side), spacious, kitchen amenities a plus, nice pool area to get away from the crowds when needed

i cannot say enough about the roof top pool which lights up at night and has a beautiful 360 degree view of the bay, mountains and the

so eat at one of the other restaurants and enjoy the rooftop pool and the amazing sunsets

room was amazing and kitchen well equipped

wifi was extremely slow, maybe due to the storm

wifi signal wasn't strong in the room.

wifi doesn't work in the room

wifi was good

wifi almost never worked, had to use up my own prepaid card for important work on the internet; one

amazing staff, location and views of the beach. great pool and restaurant on top for brunch!

the rooftop pool and lounging areas are amazing

the pool is amazing. location of property is amazing.

to sights, proximity to beach (basically right on top of it from roof deck/breakfast/pool), central jump off point to grocery (ley), malecon, shops and great restaurants

loved the roof top pool and hot tub

wifi in my room is terrible and i have to leave the room to have internet access

wifi makes me login several times a day

the wifi is not to good...

clean, with comfortable bed, balcony with ocean view, and everything worked well - hot water, wifi, television, air conditioning

magnificent view from the room good location wifi worked well

stair to go down from the pool has steps that are to high, causing me to slip and twist my ankle

pool has a great view

location, cleanliness, and the free breakfast were great

it was far better than i thought, but did not like pool area.

the location was perfect and we loved the breakfast server!

breakfast was very limited, eggs or chilaquiles

breakfast is supposed to start at 7:00 am but during our long 6 days here, nothing was ready at

ffet), but deplorable for supper

the restaurant was okay for breakfast

staff was excellent, and the pool was nice.

wifi was good

the wifi was terrible. i had to go the lobby to get signal.

wifi only worked in certain parts of the hotel. never service in my room

the wifi connection is very weak when i m in my room

poor wifi, no hot water, tv didn't work

only issue i had was with the 'complete kitchen'

breakfast (included if you select this option at booking) was decent: scrambled eggs made fresh,

right above casino that had a preprogrammed voice over that went all night

no cooktop what we expected, no swimming pool,construction

was construction ongoing in the casino behind the hotel in the area directly below the patio

very large lobby, restaurant, sitting area adjacent to the pool and right on the ocean

you came to mexico to lay by the pool all day you can do that here it’s a beautiful day but this hotel is perfect for the

free breakfast was just ok -- i should have sprung for a real breakfast or gone out.

the pool could be bigger but you can also use the sister hotel, el pescadero, pool up the road.

restaurant and bar service was practically non existent.

see the ocean from the room, however there is an even better view on the terrace above where breakfast is served

with all the amenities needed for a lengthy stay, including an efficient well-outfitted kitchen and eating area

breakfast could be more varied

kitchen fully stocked if needed, with a private sitting and eating area outside suite

friendly staff that helped us store our bags until our next rental was available; nice breakfast and beautiful terrace in the morning

the wifi does not work in the rooms only the lobby. hot water is rare.

however the wifi in our room

despite, just about everyone at the hotel complaining about it, they never managed to get the wifi to work

good wifi there

wifi never worked

rds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

pool, the aquatic life

no cushions or pool towels

needs tlc. pool was not clean

breakfast was basically nothing

my bathroom sink was a bit clogged. they should really serve eggs with breakfast.

the breakfast was good

pool on the rooftop is lovely but quite small but generally the hotel is quiet

breakfast was only banana bread and fruit, yogurt

we have kids they need to start eating at 11

rooms were comfortable, entertainment was overall very good with shows geared for kids and adults

- one is just a small area with a bar, one is a sports pool with games all the time, one is a kids pool which is very small

clean and personnel is very helpful all restaurants are delicious several pools are available and loved sitting out by the beach

no waiter service around pools or beach. chair wars: guests needing to

there is a nice terrace with a small pool

the listing also shows a pool, which hasn’t even been built

noise, unsanitary green algae pool wigh crumbling concrete walls and floor,,

the pool was filled with algae and then closed

pool looked awful

i used the pool throughout my stay because i really love the view from the rooftop

good service, central location, amaze view and fresh breakfast

the breakfast was fresh and fulfilling

well designed and decorated boutique hotel with fantastic roof top terrace with pool overlooking the ocean

was awesome, breakfast was great, room was clean and comfortable, staff was friendly and helpful, proximity to

view, restaurant and bar on site, location!!

plunge pool to cool off

the pool area is not big, but is enough, the pool was the perfect temperature and we had a wonderful

elia and daniela from reception, alfredo and all the servers from the bar and restaurant) were so welcoming and professional

remember to have whats app loaded because this is how you will talk to the front desk and order room service

watching the sunset from the rooftop swiming pool was like a dream

coffee was provided, though, and there is a communal kitchen , so that you can bring in food items

the rooftop patio and pool were like an eagle's aerie, high above the noise of the city

the breakfast service was lovely with tropical fruit, toast and hot coffee

the pool overlooks the water and you can stay all day, helping yourself to drinks from the cooler

breakfast was great, they brought it to us on our terrace

better pastries for breakfast . pastries were warm but soggy. brighter light at bed for reading.

delicious breakfast and the morning staff were super friendly and helpful.

incredible plant life, three different pools, a mariachi band at dinner, rooftop breakfast, the most comfortable beds, and architecture with a fascinating blend of historic and

breakfast was just ok. the food and wine at the diner restaurant was just ok.